We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Las Vegas, Nevada. In this role, you will play a vital part in managing customer interactions, ensuring smooth order processing, and providing exceptional support for a variety of manufacturing products. Candidates should bring strong communication skills and a detail-oriented approach to effectively collaborate with sales teams and customers.<br><br>Responsibilities:<br>• Coordinate with internal teams to request and manage quotes efficiently.<br>• Provide accurate and timely information to intake and quote teams, addressing any inquiries.<br>• Collaborate with the sales team and customers during project planning stages, including participation in kickoff meetings.<br>• Oversee customer order management processes, ensuring accuracy and timely execution.<br>• Process payments or deposits as required and handle ticket picking within established timeframes.<br>• Upload order data to customer portals and maintain updated records on shared drives.<br>• Monitor open order reports and update shipping dates in relevant systems when necessary.<br>• Communicate lead time or shipping date changes to customers and sales representatives.<br>• Conduct stock checks and provide shipping notifications for direct-ship orders.<br>• Address post-order management tasks, including processing specific customer requests.
<p>We are looking for a skilled Software Engineer to join our team in Las Vegas, Nevada. This role involves utilizing your expertise in object-oriented programming to develop advanced software solutions, ensuring the seamless integration of new system features while maintaining existing requirements. As part of a collaborative environment, you will work closely with various teams to deliver high-quality software aligned with business and customer objectives.</p><p><br></p><p><strong><em><u>ABSOULTE MUST HAVES:</u></em></strong></p><p>• Recent/Current development experience in an Embedded Linux Environment</p><p>• Extensive C/C++ object-oriented programming experience</p><p>• Willingness to live in and work onsite in Las Vegas 5 days per week (relocation assistance is available)</p><p>• US Citizenship or Green Card - our client is not transferring or sponsoring visas at this time</p><p>• Willingness to submit to a comprehensive background check and drug screen</p><p><br></p><p><strong><em><u>Responsibilities:</u></em></strong></p><p>• Design and implement software solutions using object-oriented programming principles to meet project requirements.</p><p>• Collaborate with Quality Assurance and Software Design teams to develop and enhance system features.</p><p>• Create software for embedded systems, ensuring compatibility with industry standards and protocols.</p><p>• Utilize agile development methodologies, automation tools, and continuous integration to optimize workflows.</p><p>• Develop and maintain multi-threaded applications and socket APIs to support system functionality.</p><p>• Conduct thorough testing to ensure software accuracy, reliability, and compliance with requirements.</p><p>• Communicate effectively with internal teams and stakeholders to provide technical insights and updates.</p><p>• Apply analytical thinking to troubleshoot and resolve complex software issues.</p><p>• Manage tasks efficiently while maintaining a high level of accuracy and attention to detail.</p><p>• Work within the casino management systems environment, applying knowledge of technology constraints and requirements.</p>