We are looking for a Customer Service Representative to support a manufacturing operation in Las Vegas, Nevada. This Long-term Contract opportunity is ideal for someone who excels at coordinating customer orders, collaborating across internal teams, and keeping clients informed throughout the order lifecycle. The role requires strong communication, attention to detail, and the ability to manage multiple priorities in a fast-paced environment while delivering dependable service across a range of product lines.<br><br>Responsibilities:<br>• Coordinate quote requests with the appropriate internal team and relay essential details to support accurate and timely responses.<br>• Partner with intake, quoting, and sales teams to address questions, support project activity, and participate in kickoff discussions for new customer orders.<br>• Oversee customer account administration and ensure order-related records remain complete, current, and organized.<br>• Process orders with accuracy and urgency, including collecting deposits or payments when required and preparing ticket selections within established timelines.<br>• Enter and upload order documentation to customer portals and shared internal files while maintaining clear, up-to-date order information.<br>• Monitor open orders, revise shipping schedules in the system as needed, and communicate timeline changes to customers and sales representatives.<br>• Perform stock availability checks and send shipment notifications for direct-ship orders to keep customers informed.<br>• Handle post-order activities and respond to customer requests tied to national accounts, hospitality, international, private label, and other specialized programs.
<p>We are looking for a Client Service Specialist to support customer experience and service operations. This contract to permanent opportunity is ideal for someone who enjoys balancing client communication, administrative coordination, and detailed policy-related support in a fast-paced environment. The person in this role will help guide applications through the process, respond to questions with professionalism, and contribute to a dependable service experience for clients and carrier partners.</p><p><br></p><p>Responsibilities:</p><p>• Keep clients informed by providing timely updates on application progress and maintaining regular communication with insurance carriers to move cases forward.</p><p>• Review new leads and policy submissions carefully, verify information for accuracy, and complete follow-up tasks needed to support efficient processing.</p><p>• Respond to client questions with patience and professionalism, resolve service-related concerns, and deliver a positive customer experience.</p><p>• Use Microsoft Outlook, Word, Excel, and CRM tools to organize records, document activity, monitor status changes, and prepare basic tracking information.</p><p>• Maintain precise and current account details by entering, updating, and checking data with a strong focus on accuracy.</p><p>• Adjust quickly to changing workloads, shifting priorities, and additional assignments that support team goals and operational needs.</p><p>• Partner with internal teams and external carriers to ensure communications are clear, timely, and aligned with service expectations.</p>
<p>Our client is a specialized provider of custom crating, packaging, and logistics solutions for fragile, high-value, oversized, and complex items. They support clients across industries such as manufacturing, technology, healthcare, and fine art, managing both domestic and international shipments with a strong emphasis on safety, compliance, and seamless end-to-end service.</p><p><br></p><p>They are seeking an <strong>Inside Sales Representative</strong> to strengthen client relationships, develop tailored shipping and packaging solutions, and support ongoing business growth. This role is ideal for a customer-focused sales professional who can understand client needs, coordinate customized service solutions, and help drive revenue through responsive, consultative support.</p><p><br></p><p>Key Responsibilities</p><ul><li>Answer incoming calls and provide professional, friendly customer support</li><li>Take accurate messages and direct client inquiries to the appropriate team members</li><li>Follow up with current and prospective clients to share information about services and solutions</li><li>Prepare quotes, support order processing, and assist in closing sales</li><li>Reach out to a provided list of registered or previously engaged clients to identify upcoming shipping needs</li><li>Maintain timely, organized email communication, including follow-ups and resolution of open items</li><li>Accurately track customer interactions and sales activity in internal systems</li></ul>
<p><strong>Overview</strong></p><p>This role supports a well-established, global organization recognized for its <strong>innovative lighting, shading, and energy management solutions</strong> across residential and commercial markets. The company is known for its strong engineering culture, premium product quality, and long-standing partnerships with builders, designers, and electrical professionals.</p><p>The <strong>Sales Support Representative</strong> plays a key role in <strong>qualifying inbound leads, passing qualified opportunities to closers, and managing assigned customer accounts</strong>, acting as a primary point of contact within the sales organization. This position is <strong>relationship-focused and consultative rather than closing-heavy</strong>,</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Qualify inbound warm leads via phone and email to assess customer needs and next steps</li><li>Support assigned customer accounts and serve as a consistent point of contact</li><li>Maintain regular communication to build and support ongoing client relationships</li><li>Accurately document lead and account activity on <strong>Salesforce </strong></li><li>Coordinate closely with internal sales and account teams to ensure smooth handoffs</li><li>Respond to customer inquiries related to products, pricing, availability, and order status</li><li>Track follow-ups and ensure timely responses and resolution</li></ul>