We are looking for a dedicated Application Support Engineer to join our team in Las Vegas, Nevada. In this long-term contract position, you will play a crucial role in ensuring the reliability and performance of live gaming applications and systems. This role offers an exciting opportunity to collaborate across teams and maintain seamless gameplay experiences for users.<br><br>Responsibilities:<br>• Monitor and maintain live gaming applications to ensure consistent uptime and optimal performance.<br>• Investigate and resolve incidents and service requests within established service level agreements.<br>• Collaborate with development and operations teams to implement updates, patches, and configuration changes.<br>• Conduct root cause analysis for recurring issues and recommend effective preventive solutions.<br>• Manage ticket queues, prioritize tasks, and provide regular status updates to stakeholders.<br>• Support integrations, APIs, and backend services that are essential to gaming systems.<br>• Update and maintain system documentation, troubleshooting guides, and operational runbooks.<br>• Participate in on-call rotations to respond to critical incidents during off-hours.<br>• Assist in coordinating environment management, release processes, and change control activities.<br>• Deliver exceptional support to internal teams and external partners ensuring smooth application operations.
<p>As a <strong>Senior</strong> <strong>Systems Engineer</strong>, you will design, implement, and maintain advanced systems infrastructure to support critical enterprise applications. Playing a senior-level role, you’ll ensure system stability, efficiency, and compliance, while delivering expert-level support in a highly regulated gaming environment. Your expertise will help root out complex issues, guide design decisions, and enhance operational resilience. This role will be 100% onsite in Las Vegas, NV. </p><p><br></p><ul><li>Lead the design and deployment of new platforms as well as enhancements to existing Wintel and enterprise infrastructure.</li><li>Manage and prioritize a work request queue to consistently meet service level agreements and key performance indicators.</li><li>Oversee administration of Windows Server (2016/2019/2022) environments, Active Directory, Group Policy, VMware virtualization, and enterprise storage arrays.</li><li>Troubleshoot complex systems issues across Wintel platforms, perform root-cause analysis, and restore outages efficiently.</li><li>Develop high-availability solutions, including clustering, replication, and dynamic resource allocation.</li><li>Conduct system security audits, manage backup/recovery procedures, and support business continuity and disaster recovery strategies.</li><li>Research emerging technologies, stay current with industry trends, and recommend system enhancements.</li><li>Draft and manage detailed system documentation including configuration maps, process flow, and service records.</li><li>Collaborate closely with architects, business partners, and other technical teams to integrate systems and meet organizational objectives.</li><li>Participate in Incident, Problem, and Change Management workflows to ensure compliance and operational integrity.</li><li>Provide leadership in vendor evaluations, recommending technologies and guiding system design strategies.</li><li>Mentor junior engineers and IT staff, particularly in Wintel server administration best practices.</li><li>Maintain on-call availability as part of a rotational response team to handle emergency system issues.</li></ul>
<p>We are seeking a Senior Network Engineer to join our client's team in the Communications industry located in Las Vegas, Nevada. The Network Engineer will be responsible for leading network projects and integrating new technologies by creating, adjusting, and implementing enterprise-level solutions. This role will support business needs by assessing both current and emerging technologies, standardizing configurations, and maintaining comprehensive documentation. This role offers a contract to permanent employment opportunity.</p><p><br></p><p>The main focus of this position will be bringing network automation and Infrastructure as Code experience and expertise to their organization. Strong subject matter expertise with Python, automation systems and frameworks such as Ansible. Nornir, Git, CI/CD, Containers, Nautobot/Netbox, NETCONF/RESTCONF, Yang models is a must have for success in this position. </p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Leading network projects and integrating new technologies by designing, configuring, and implementing enterprise-grade solutions.</p><p>• Evaluating both existing and emerging technologies, standardizing configurations, and maintaining accurate documentation.</p><p>• Developing procedures for new products, automating network processes, and providing training to entry level team members.</p><p>• Supporting Sales Engineers on an ad hoc basis, participating in the on-call rotation, and serving as an escalation point for complex technical issues.</p><p>• Hands-on experience with routing and switching protocols, Cisco IOS/NX-OS, network security practices, and Python scripting.</p><p>• Familiarity with VPNs, wireless, AAA systems, and automation tools like Ansible, Git, and CI/CD pipelines.</p><p>• Experience with SD-WAN, packet analysis, network documentation (Visio), and tools such as ServiceNow, Splunk, and LogicMonitor.</p><p>• Exposure to Linux and load balancers.</p><p>• Strong communication skills and the ability to work both independently and collaboratively.</p>
<p><strong>Senior Software Test Engineer</strong></p><p> <em>Onsite | Monday – Friday, 8:00am – 5:00pm | Reports to Director of Software Development</em></p><p>Our client, a leading technology innovator, is seeking a <strong>Senior Software Test Engineer</strong> to lead testing efforts for complex software solutions. This is a fully onsite role, offering the opportunity to work closely with development teams, product managers, and other stakeholders to ensure the delivery of reliable, high-quality products.</p><p><br></p><p>Key Responsibilities</p><ul><li><strong>Test Strategy & Planning:</strong> Develop comprehensive test strategies for functional, regression, performance, and security testing. Collaborate with stakeholders to define objectives, scope, and timelines while identifying and mitigating risks.</li><li><strong>Test Design & Execution:</strong> Create, automate, and execute test cases based on requirements and design specifications. Conduct exploratory and manual testing as needed, ensuring coverage of complex and high-risk areas.</li><li><strong>CI/CD Environment:</strong> Design and maintain CI/CD environments for small-to-medium teams, including build scripts, pipelines, and branch policies to ensure quality and best practices.</li><li><strong>Defect Management:</strong> Document and track defects, provide actionable feedback to developers, and collaborate on resolutions to maintain product quality.</li><li><strong>Continuous Improvement:</strong> Mentor junior engineers, promote best practices, and drive process improvements by adopting new tools and techniques.</li><li><strong>Collaboration & Communication:</strong> Partner with developers, product managers, and stakeholders throughout the SDLC. Provide timely updates on progress, challenges, and results while fostering a collaborative environment.</li></ul><p><br></p>
