<p>Our client, a popular, local gaming and hospitality property in Las Vegas, is seeking an <strong>IT Applications Support Specialist</strong> to join their onsite technology team. This role serves as the escalation point from the Help Desk, supporting hotel, casino, and food & beverage operations with a focus on <strong>Micros POS systems, Aristocrat Gaming, and Oracle Fusion applications</strong>. You’ll collaborate cross-functionally with IT, Casino Operations, and vendor partners while delivering exceptional guest service in a fast-paced environment. This will be a short-term CTH role, and fully onsite on property. </p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as the primary administrator for <strong>Micros POS</strong>, including configuration, deployment, programming, and maintenance.</li><li>Provide application support for <strong>Aristocrat Gaming, Oracle Fusion, Bartec, Lotus Notes, and Visual Basic</strong> systems.</li><li>Configure, deploy, and maintain IT hardware/software across hotel, casino, bar, and front-of-house operations.</li><li>Perform and monitor <strong>backups, restores, and system log reviews</strong> to ensure operational integrity.</li><li>Ensure compliance with <strong>Nevada Gaming Control Board regulations</strong> and company SOPs.</li><li>Partner with internal teams and vendors to resolve escalated issues while maintaining a high standard of guest service.</li><li>Cross-train and support other IT functions within the department.</li></ul><p><br></p>
<p>We are looking for an experienced Application Support Engineer to ensure the seamless operation and reliability of gaming applications and systems. In this role, you will focus on troubleshooting, monitoring, and resolving production issues while collaborating with cross-functional teams to maintain optimal system performance. As part of a long-term contract to hire position (6-month CTH), you will play a pivotal role in delivering a stable and enjoyable gaming experience. This role will be fully onsite in Las Vegas, NV. </p><p><br></p><p>Responsibilities:</p><p>• Monitor live gaming applications to ensure they operate efficiently and maintain high availability.</p><p>• Investigate and resolve incidents and service requests promptly while adhering to defined service level agreements.</p><p>• Collaborate with development and operations teams to deploy updates, patches, and configuration changes effectively.</p><p>• Perform root cause analyses on recurring issues and recommend solutions to prevent future occurrences.</p><p>• Manage ticket queues, prioritize tasks, and provide regular status updates to stakeholders.</p><p>• Support integrations, APIs, and backend services related to gaming systems.</p><p>• Develop and maintain system documentation, troubleshooting guides, and operational runbooks.</p><p>• Participate in on-call rotations to handle critical incidents and after-hours support.</p><p>• Assist with managing system environments, coordinating releases, and ensuring smooth change control processes.</p><p>• Deliver outstanding technical support to internal teams and external partners to resolve issues efficiently.</p>
<p>We are looking for a skilled Software Engineer to join our team in Las Vegas, Nevada. This role involves utilizing your expertise in object-oriented programming to develop advanced software solutions, ensuring the seamless integration of new system features while maintaining existing requirements. As part of a collaborative environment, you will work closely with various teams to deliver high-quality software aligned with business and customer objectives.</p><p><br></p><p><strong><em><u>ABSOULTE MUST HAVES:</u></em></strong></p><p>• Recent/Current development experience in an Embedded Linux Environment</p><p>• Extensive C/C++ object-oriented programming experience</p><p>• Willingness to live in and work onsite in Las Vegas 5 days per week (relocation assistance is available)</p><p>• US Citizenship or Green Card - our client is not transferring or sponsoring visas at this time</p><p>• Willingness to submit to a comprehensive background check and drug screen</p><p><br></p><p><strong><em><u>Responsibilities:</u></em></strong></p><p>• Design and implement software solutions using object-oriented programming principles to meet project requirements.</p><p>• Collaborate with Quality Assurance and Software Design teams to develop and enhance system features.</p><p>• Create software for embedded systems, ensuring compatibility with industry standards and protocols.</p><p>• Utilize agile development methodologies, automation tools, and continuous integration to optimize workflows.</p><p>• Develop and maintain multi-threaded applications and socket APIs to support system functionality.</p><p>• Conduct thorough testing to ensure software accuracy, reliability, and compliance with requirements.</p><p>• Communicate effectively with internal teams and stakeholders to provide technical insights and updates.</p><p>• Apply analytical thinking to troubleshoot and resolve complex software issues.</p><p>• Manage tasks efficiently while maintaining a high level of accuracy and attention to detail.</p><p>• Work within the casino management systems environment, applying knowledge of technology constraints and requirements.</p>
We are looking for a Mobile Device Support Technician to join a healthcare organization in Las Vegas, Nevada. This role focuses on supporting mobile device upgrades and configuration updates across multiple hospital locations. As a long-term contract position, you will play an essential role in ensuring smooth operations and enhanced functionality for healthcare staff across the organization.<br><br>Responsibilities:<br>• Perform operating system upgrades and configuration updates for mobile devices used by healthcare staff.<br>• Implement upgrades from Injoy v10 to v12 following established procedures and guidelines.<br>• Provide on-site support across multiple hospital locations, ensuring timely updates for all devices.<br>• Collaborate with healthcare professionals to address device-related issues and ensure optimal performance.<br>• Manage and update approximately 200–300 devices at each hospital within the project timeline.<br>• Follow systematic processes to ensure accuracy and consistency in device upgrades.<br>• Troubleshoot technical problems related to mobile devices and resolve them efficiently.<br>• Maintain clear communication with team members and hospital staff regarding project progress and device statuses.<br>• Adhere to company protocols and industry standards during all upgrade activities.<br>• Travel between hospitals within the Las Vegas area to provide hands-on support.