We are looking for a detail-oriented and customer-focused Medical Receptionist to join our team on a contract basis in Grand Rapids, Michigan. This role is essential in ensuring efficient patient registration and providing exceptional administrative support in a healthcare setting. The position requires professionalism, strong communication skills, and the ability to handle sensitive information with discretion.<br><br>Responsibilities:<br>• Greet patients and visitors warmly, creating a welcoming environment.<br>• Accurately gather and input patient demographic, medical, and insurance information.<br>• Verify insurance coverage and eligibility, resolving discrepancies as needed.<br>• Process payments, including copays and deductibles, and provide clear financial explanations to patients.<br>• Schedule and confirm patient appointments, optimizing the schedule for efficiency.<br>• Address patient inquiries and concerns with empathy and professionalism.<br>• Collaborate with clinical and administrative staff to ensure seamless patient care.<br>• Maintain organized records and ensure compliance with data protection regulations.<br>• Assist with general office tasks, such as filing, scanning, and data entry.<br>• Uphold front desk policies and procedures to ensure smooth operations.
