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2 results for Help Desk Tier 3 in Lansing, MI

Human Resources Administrator
  • Ann Arbor, MI
  • onsite
  • Temporary
  • 26.60 - 30.80 USD / Hourly
  • <p>Seeking an experienced Sr HR General/Manager part time. Must be able to work onsite. Pay up to $35hr. </p><p>• Maintaining compliance with federal, state, and local labor laws, and nonprofit regulations, including risk mitigation strategies.</p><p>• Updating, and enforcing HR policies, employee handbooks, and procedures that align with the organization's goals and objectives.</p><p>• Fostering a zero-waste, mission-based culture within the organization by developing initiatives aimed at fostering a top-tier workplace culture as our organization continues to grow.</p><p>Employee Relations </p><p>• Manage employee relations matters, including conflict resolution, investigations, and manages the grievance resolution process, and with the Director of HR, interprets and upholds the union contract and the negotiation process.</p><p>• Lead the process for managers on performance management, disciplinary actions, and staff development.</p><p>• Partner with leadership to drive employee engagement, retention, and development initiatives</p><p>• Maintain personnel records, documentation, and HR filing systems both paper and electronic documentation</p><p>Benefits, Compensation & Insurance</p><p>• Administer and manage benefits administration, including health insurance, retirement plans, leave policies, open enrollment, and wellness programs.</p><p>• Serve as the primary point of contact for benefits inquiries and open enrollment</p><p>Risk Management</p><p>• Manage the Workers’ Compensation (WC) process, including communicating with WC carriers, occupational clinics, managed care networks and other stakeholders as needed. </p><p>• Utilizing collaborative processes, support operations as a member of the safety team.</p><p>Talent Development & Organizational Growth</p><p>• Design interview questions, conduct interviews, and create employment offers and packages for successful candidates (full recruitment cycle)</p><p>• Coordinate and conduct new hire orientation and training with management to ensure seamless transitions and experiences for employees into the company</p><p><br></p><p>Consultants, apply all OSHA standards to business practices, provides annual OSHA training, and maintains required OSHA records, including completing and filing the 300 Logs</p><p>• Actively participate in the company-wide Safety Committee, including assisting in maintaining manuals and site safety binders and records are kept current of trainings required and received and making safety recommendations.</p><p>• Work collaboratively with the Safety Consultant</p><p>Payroll Administration:</p><p>• Manage and process bi-weekly payroll, ensuring accuracy and compliance.</p><p>• Work with the payroll provider to ensure payroll and benefit rules are accurate, which may include running reports and performing audits.</p><p>• Maintain compliance with federal, state, and local employment laws related to payroll and benefits, and industry best practices.</p><p>• Partner with internal finance department to collaborate on best practices, timely and accurate payment, tax compliance, and financial reporting.</p><p><br></p>
  • 2026-03-16T16:04:21Z
IT Support Specialist
  • Ann Arbor, MI
  • onsite
  • Contract / Temporary to Hire
  • 23.75 - 27.50 USD / Hourly
  • We are looking for an experienced IT Support Specialist to join our team at a leading hospice facility in Ann Arbor, Michigan. This position involves providing on-site technical support while delivering exceptional customer service in a challenging and sensitive environment. As a Contract to permanent position, this is an excellent opportunity to grow your career in a dynamic healthcare setting.<br><br>Responsibilities:<br>• Provide Level 1 troubleshooting for Windows-based systems, including Active Directory, Office 365, and Exchange.<br>• Offer technical support for mobile devices, including Android and iPads.<br>• Assist with onboarding 20-30 new team members per month, ensuring smooth setup of workstations and access to necessary systems.<br>• Handle online troubleshooting requests from remote staff, resolving technical issues efficiently.<br>• Set up and maintain workstations and networking equipment to ensure seamless operation.<br>• Manage inventory of IT equipment and supplies to support facility operations.<br>• Deliver exceptional customer service while working with individuals in a high-stress healthcare environment.<br>• Collaborate with team members to identify and resolve technical issues promptly.<br>• Maintain accurate documentation of support activities and system configurations.
  • 2026-03-19T17:48:43Z