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5 results for Desktop Support Analyst in Lansing, MI

Help Desk/Desktop Support Analyst

Grand Rapids, MI
onsite
Contract / Temporary to Hire
23.00 - 28.00 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to join our team in Grand Rapids, Michigan. This is a contract-to-permanent position, offering an excellent opportunity to contribute to technical support operations while advancing your career. In this role, you will provide front-line assistance to users, ensuring smooth functionality of hardware, software, and system access. Responsibilities: • Provide Tier 1 support for hardware, software, and user inquiries, resolving issues efficiently and escalating complex problems when necessary. • Manage and troubleshoot user accounts and permissions within Active Directory. • Configure and maintain Windows 10/11 operating systems and associated applications. • Monitor and respond to incoming service desk tickets, ensuring timely resolution and user satisfaction. • Clearly explain technical solutions to non-technical users to facilitate understanding and resolution. • Oversee daily help desk operations, including triaging and routing support requests. • Follow up with users to confirm that issues have been resolved to their satisfaction. • Maintain up-to-date knowledge of system functionality, navigation, and processes. • Perform additional technical support duties as assigned, ensuring the overall reliability of IT services.
2026-04-08T15:24:05Z

Help Desk/Desktop Support Analyst

Grand Rapids, MI
onsite
Permanent
55000.00 - 65000.00 USD / Yearly
We are looking for a skilled Help Desk/Desktop Support Analyst to join our dynamic manufacturing team in Grand Rapids, Michigan. This role is essential in ensuring smooth operations by providing technical support and troubleshooting for a variety of software and hardware systems. The ideal candidate will excel in problem-solving, communication, and delivering exceptional service to end users. Responsibilities: • Provide first-line technical support to resolve issues related to hardware, software, and applications. • Manage service desk tickets, ensuring timely resolution and documentation of solutions. • Troubleshoot and resolve problems with Microsoft Windows 10 and Office 365 applications. • Administer Active Directory and Azure Active Directory accounts, including configurations and updates. • Support ERP systems, particularly Epicor, by addressing user concerns and performing routine maintenance. • Collaborate with team members to improve application functionality and system performance. • Conduct basic troubleshooting for network connectivity and SQL Server-related issues. • Assist with the deployment and configuration of new software applications and updates. • Maintain accurate records of technical support activities and provide reports to management. • Offer training and guidance to end users on system usage and best practices.
2026-03-26T14:28:42Z

Sr. Technical Accounting & Financial Analyst

Jackson, MI
onsite
Permanent
130000.00 - 160000.00 USD / Yearly
Starting Salary: $130,000 - $1600,000 + Bonus Lacation: Jackson, MI - Hybrid Tired of long hours in public accounting? Step into this principal-level technical accounting/financial analyst role with a collaborative team where you have the ability to influence financial strategy and partner directly with all levels of leadership! This family first, high growth company offers real work-life balance and room for advancement! Our client is looking for a full-time, director hire, Senior Technical Accounting & Financial Analyst to join their team. This is an advanced level role where you will leverage your expertise in financial analysis and technical accounting to drive accurate reporting and support decision-making processes. This position offers the opportunity to work on complex financial challenges and contribute to the success of an organization. Responsibilities:• Perform detailed financial analysis to support the company’s decision-making and strategic planning.• Conduct variance analysis to identify trends, anomalies, and opportunities for improvement.• Implement and maintain technical accounting processes in compliance with regulatory standards.• Prepare and review SEC filings to ensure accuracy and adherence to reporting requirements.• Collaborate with auditors during financial statement audits to provide necessary documentation and support.• Analyze and review financial statements for accuracy and completeness.• Develop financial models to forecast and assess business scenarios.• Provide insights and recommendations through ad hoc financial analysis as needed.• Ensure compliance with industry standards and internal financial policies.
2026-03-20T21:04:45Z

Data Analyst

Flint, MI
remote
Contract / Temporary to Hire
23.75 - 27.50 USD / Hourly
We are looking for a skilled Data Analyst to join our team in Flint, Michigan. This is a contract position with the potential for a long-term role, offering an excellent opportunity to contribute to institutional research and compliance reporting while growing within the organization. The ideal candidate will bring expertise in data analysis, reporting tools, and survey administration to support data-driven decision-making processes. Responsibilities: • Lead the preparation and submission of federal and external compliance reports, ensuring accuracy and adherence to deadlines. • Collaborate with academic and administrative departments to gather and validate data for reporting purposes. • Maintain and update documentation, data definitions, and submission procedures to promote consistency across all reporting cycles. • Monitor changes in federal and industry reporting requirements and communicate updates to relevant stakeholders. • Conduct descriptive and comparative analyses to support enrollment management, academic planning, and operational decision-making. • Develop dashboards, visualizations, and executive summaries to present data insights effectively to internal stakeholders. • Assist in the preparation and analysis of institutional surveys for leadership and various committees. • Participate in data governance discussions and contribute to improving data accuracy and consistency. • Identify and document data discrepancies, gaps, and opportunities for process improvement.
2026-04-10T19:43:42Z

IT Manager/Director

Flint, MI
onsite
Permanent
110000.00 - 135000.00 USD / Yearly
IT Operations Manager Position Summary:‍‍The IT Operations Manager is responsible for overseeing all technology operations across the organization. This role provides strategic leadership, ensures system reliability and security, and manages day-to-day IT operations. The IT Manager will lead internal IT staff, manage vendors, and ensure alignment between technology and business needs.‍Duties and Responsibilities:• Lead and manage the organization’s IT operations and strategy‍• Oversee Microsoft 365 environment, including security, access, and configuration‍• Manage IT staff, including support personnel and future hires‍• Develop and enforce IT policies, procedures, and security standards‍• Ensure cybersecurity best practices, including MFA, endpoint protection, and monitoring‍• Manage vendor relationships (internet, phone systems, software providers)‍• Oversee onboarding/offboarding processes and system access controls‍• Monitor system performance and ensure uptime and reliability‍• Manage IT budget, forecasting, and cost optimization‍• Lead IT projects and system improvements‍• Ensure compliance with regulatory and organizational requirements‍• Maintain documentation of systems, processes, and configurations‍• Provide escalation support for complex technical issues‍• Communicate IT performance and initiatives to executive leadership‍• Maintain a positive, service-oriented relationship with all staff‍• Support organizational mission and operational needs‍Core Systems focus:• Microsoft 365 (Outlook, Teams, SharePoint, Entra ID)‍• Identity and access management‍• Endpoint/device management‍• Security tools and monitoring systems‍• Vendor-managed infrastructure (network, internet, etc.)‍ Qualifications:• 5+ years of experience in IT operations or systems administration‍• 2+ years in a leadership or senior-level role‍• Strong experience with Microsoft 365 administration and security‍• Experience managing vendors and IT projects‍• Strong understanding of cybersecurity best practices‍• Excellent problem-solving and decision-making skills‍• Strong communication skills with both technical and non-technical staff‍Preferred:• Experience in healthcare or regulated environments‍• Familiarity with endpoint management and security tools‍• Experience building or scaling IT operations Education:• Bachelor’s degree in IT-related field or equivalent experience
2026-04-09T17:33:43Z