7 results for Desktop Support in Lansing, MI

Help Desk/Desktop Support Analyst

Grand Rapids, MI
onsite
Contract / Temporary to Hire
23.00 - 28.00 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to join our team in Grand Rapids, Michigan. This is a contract-to-permanent position, offering an excellent opportunity to contribute to technical support operations while advancing your career. In this role, you will provide front-line assistance to users, ensuring smooth functionality of hardware, software, and system access. Responsibilities: • Provide Tier 1 support for hardware, software, and user inquiries, resolving issues efficiently and escalating complex problems when necessary. • Manage and troubleshoot user accounts and permissions within Active Directory. • Configure and maintain Windows 10/11 operating systems and associated applications. • Monitor and respond to incoming service desk tickets, ensuring timely resolution and user satisfaction. • Clearly explain technical solutions to non-technical users to facilitate understanding and resolution. • Oversee daily help desk operations, including triaging and routing support requests. • Follow up with users to confirm that issues have been resolved to their satisfaction. • Maintain up-to-date knowledge of system functionality, navigation, and processes. • Perform additional technical support duties as assigned, ensuring the overall reliability of IT services.
2026-04-08T15:24:05Z

Help Desk/Desktop Support Analyst

Grand Rapids, MI
onsite
Permanent
55000.00 - 65000.00 USD / Yearly
We are looking for a skilled Help Desk/Desktop Support Analyst to join our dynamic manufacturing team in Grand Rapids, Michigan. This role is essential in ensuring smooth operations by providing technical support and troubleshooting for a variety of software and hardware systems. The ideal candidate will excel in problem-solving, communication, and delivering exceptional service to end users. Responsibilities: • Provide first-line technical support to resolve issues related to hardware, software, and applications. • Manage service desk tickets, ensuring timely resolution and documentation of solutions. • Troubleshoot and resolve problems with Microsoft Windows 10 and Office 365 applications. • Administer Active Directory and Azure Active Directory accounts, including configurations and updates. • Support ERP systems, particularly Epicor, by addressing user concerns and performing routine maintenance. • Collaborate with team members to improve application functionality and system performance. • Conduct basic troubleshooting for network connectivity and SQL Server-related issues. • Assist with the deployment and configuration of new software applications and updates. • Maintain accurate records of technical support activities and provide reports to management. • Offer training and guidance to end users on system usage and best practices.
2026-03-26T14:28:42Z

Fortinet Network Engineer

Ann Arbor, MI
onsite
Contract / Temporary to Hire
47.50 - 55.00 USD / Hourly
We are partnering with a well-established organization seeking a Network Security Solutions Architect (FORTINET) to lead the design, implementation, and optimization of enterprise-grade security environments. This role serves as a senior technical authority for firewall and secure access solutions, working closely with internal delivery teams and end users to strengthen network resilience and data protection.This is a hands-on role for someone who enjoys translating business requirements into secure, scalable architectures while remaining deeply involved in implementation and ongoing support.PKey Responsibilities<ul><li>Act as the primary technical lead for network security initiatives, with an emphasis on next-generation firewall and secure connectivity solutions</li><li>Partner with internal stakeholders to assess requirements, recommend architectures, and guide solution delivery from design through deployment</li><li>Design security architectures aligned with organizational standards, regulatory requirements, and industry best practices</li><li>Lead implementation efforts across firewall platforms, secure remote access, endpoint security, and centralized security management tools</li><li>Provide advanced troubleshooting and escalation support for complex security and network issues</li><li>Participate in solution validation activities, including pilots and proof-of-concept initiatives</li><li>Develop and maintain technical documentation such as architecture diagrams, configuration standards, and operational procedures</li><li>Deliver knowledge transfer sessions and technical training to internal teams and business stakeholders</li><li>Stay current on evolving threat landscapes, security technologies, and emerging best practices</li><li>Serve as a trusted technical advisor, helping guide long-term security strategy and continuous improvement efforts</li></ul>rQualifications & Experience<ul><li>Associate’s or Bachelor’s degree in Computer Science, Information Systems, or a related discipline (or equivalent experience)</li><li>Deep hands-on experience designing and supporting enterprise network security environments</li><li>Strong expertise with next-generation firewall platforms, centralized management, log analysis, and endpoint security tools</li><li>Advanced understanding of networking concepts including routing, VPNs, IPS/IDS, and secure access technologies</li><li>Familiarity with recognized security frameworks and compliance standards (e.g., NIST, ISO, PCI)</li><li>Relevant industry certifications are highly valued (advanced firewall/security certifications preferred)</li><li>Proven ability to diagnose and resolve complex technical issues in production environments</li><li>Strong communication skills with the ability to explain technical concepts to both technical and non-technical audiences</li><li>Comfortable working independently while collaborating across multiple teams and projects</li><li>Willingness to travel occasionally for on-site implementations, stakeholder meetings, or training sessions</li></ul>
2026-03-30T18:29:02Z

Project Coordinator

Grand Blanc, MI
remote
Contract / Temporary to Hire
35.00 - 40.00 USD / Hourly
This role is responsible for the oversight and administration of technology-related agreements, including the preparation, review, and interpretation of contract terms, special provisions, and compliance requirements. The position partners closely with internal business stakeholders, legal, compliance, supply chain, and information technology teams to support the acquisition and delivery of IT products and services such as software, hardware, cloud-based solutions, and managed services. The individual will provide guidance on contract structure, Statements of Work, and change management while ensuring alignment with organizational policies, regulatory standards, and internal procedures. Key Responsibilities Review and assess a wide range of technology-related agreements, including software licensing, detail oriented services, master service agreements, hosting arrangements, managed services, and maintenance/support contracts. Act as the central point of contact for technology contract matters, serving as an intermediary between internal stakeholders and corporate departments such as supply chain, compliance, security, legal, and technology leadership. Ensure contracts undergo timely review, approval, and execution in accordance with internal governance and risk standards. Maintain accurate contract files, documentation, and audit-ready records throughout the contract lifecycle. Track and manage IT assets, including software licensing and hardware inventories. Develop, document, and enhance contract administration processes and procedures to ensure consistency and compliance with organizational policy. Partner with technology leaders and procurement teams to support favorable and competitive contractual terms, frequently engaging in direct discussions with vendors and internal reviewers. Coordinate contract modifications and ongoing activities, including amendments, addenda, pricing updates, proposals, quotes, and work orders. Communicate contract status updates to appropriate internal stakeholders and assist with facilitating vendor or internal review meetings as needed. Prepare and distribute routine status reporting, including summaries of contracts in progress, pending approvals, and fully executed agreements supporting technology initiatives. Assist with onboarding and transition of new technology agreements, including documentation related to authorization, billing, or agency requirements. Perform additional duties as assigned to support business and technology operations.
2026-03-31T13:04:12Z

IT Manager/Director

Flint, MI
onsite
Permanent
110000.00 - 135000.00 USD / Yearly
IT Operations Manager Position Summary:‍‍The IT Operations Manager is responsible for overseeing all technology operations across the organization. This role provides strategic leadership, ensures system reliability and security, and manages day-to-day IT operations. The IT Manager will lead internal IT staff, manage vendors, and ensure alignment between technology and business needs.‍Duties and Responsibilities:• Lead and manage the organization’s IT operations and strategy‍• Oversee Microsoft 365 environment, including security, access, and configuration‍• Manage IT staff, including support personnel and future hires‍• Develop and enforce IT policies, procedures, and security standards‍• Ensure cybersecurity best practices, including MFA, endpoint protection, and monitoring‍• Manage vendor relationships (internet, phone systems, software providers)‍• Oversee onboarding/offboarding processes and system access controls‍• Monitor system performance and ensure uptime and reliability‍• Manage IT budget, forecasting, and cost optimization‍• Lead IT projects and system improvements‍• Ensure compliance with regulatory and organizational requirements‍• Maintain documentation of systems, processes, and configurations‍• Provide escalation support for complex technical issues‍• Communicate IT performance and initiatives to executive leadership‍• Maintain a positive, service-oriented relationship with all staff‍• Support organizational mission and operational needs‍Core Systems focus:• Microsoft 365 (Outlook, Teams, SharePoint, Entra ID)‍• Identity and access management‍• Endpoint/device management‍• Security tools and monitoring systems‍• Vendor-managed infrastructure (network, internet, etc.)‍ Qualifications:• 5+ years of experience in IT operations or systems administration‍• 2+ years in a leadership or senior-level role‍• Strong experience with Microsoft 365 administration and security‍• Experience managing vendors and IT projects‍• Strong understanding of cybersecurity best practices‍• Excellent problem-solving and decision-making skills‍• Strong communication skills with both technical and non-technical staff‍Preferred:• Experience in healthcare or regulated environments‍• Familiarity with endpoint management and security tools‍• Experience building or scaling IT operations Education:• Bachelor’s degree in IT-related field or equivalent experience
2026-04-09T17:33:43Z

Sr. Technical Accounting & Financial Analyst

Jackson, MI
onsite
Permanent
130000.00 - 160000.00 USD / Yearly
Starting Salary: $130,000 - $1600,000 + Bonus Lacation: Jackson, MI - Hybrid Tired of long hours in public accounting? Step into this principal-level technical accounting/financial analyst role with a collaborative team where you have the ability to influence financial strategy and partner directly with all levels of leadership! This family first, high growth company offers real work-life balance and room for advancement! Our client is looking for a full-time, director hire, Senior Technical Accounting & Financial Analyst to join their team. This is an advanced level role where you will leverage your expertise in financial analysis and technical accounting to drive accurate reporting and support decision-making processes. This position offers the opportunity to work on complex financial challenges and contribute to the success of an organization. Responsibilities:• Perform detailed financial analysis to support the company’s decision-making and strategic planning.• Conduct variance analysis to identify trends, anomalies, and opportunities for improvement.• Implement and maintain technical accounting processes in compliance with regulatory standards.• Prepare and review SEC filings to ensure accuracy and adherence to reporting requirements.• Collaborate with auditors during financial statement audits to provide necessary documentation and support.• Analyze and review financial statements for accuracy and completeness.• Develop financial models to forecast and assess business scenarios.• Provide insights and recommendations through ad hoc financial analysis as needed.• Ensure compliance with industry standards and internal financial policies.
2026-03-20T21:04:45Z

Audit Manager - Public

Grand Rapids Nt, MI
onsite
Permanent
90000.00 - 130000.00 USD / Yearly
We are looking for an experienced Audit Manager to oversee audit engagements and lead a team in delivering high-quality services to a diverse range of clients. This role requires a dynamic individual with strong leadership skills and technical expertise in public accounting and auditing standards. Located in Grand Rapids, Michigan, this in-office position offers an excellent opportunity to grow within a collaborative and fast-paced environment. Responsibilities: • Manage the full lifecycle of audit engagements, including planning, execution, and reporting. • Conduct comprehensive reviews of financial statements to ensure compliance with applicable regulations and standards. • Mentor and supervise audit staff, providing guidance and fostering skill development. • Lead firm initiatives such as process enhancements and training programs to improve operational efficiency. • Ensure adherence to ethical standards and regulatory requirements throughout all engagements. • Collaborate with partners and clients to address complex audit-related issues and provide actionable recommendations. • Oversee testing of internal controls, including IT General Controls (ITGC), to assess compliance and effectiveness. • Support Sarbanes-Oxley (SOX) compliance efforts by performing detailed evaluations and testing. • Utilize technical expertise to manage multiple projects and deadlines effectively. • Stay updated on industry trends and standards to ensure the firm remains at the forefront of audit practices.
2026-04-01T15:28:48Z