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11 results for Help Desk Analyst Ii in Lake Geneva, WI

Help Desk Analyst I
  • Waukesha, WI
  • onsite
  • Temporary
  • 20.59 - 23.84 USD / Hourly
  • We are looking for a dedicated Help Desk Analyst I to provide essential IT support in a dynamic business services environment. This is a contract position based in Waukesha, Wisconsin, where you will play a key role in ensuring smooth daily operations for a company of approximately 200 employees. The ideal candidate will have strong technical expertise and a customer-focused approach to resolving issues efficiently.<br><br>Responsibilities:<br>• Deliver prompt and effective technical support for end-user issues, including hardware, software, and peripheral troubleshooting.<br>• Perform laptop imaging for onboarding new employees, ensuring systems are configured according to company standards.<br>• Manage and resolve IT support tickets using FreshService or similar ticketing systems, maintaining a focus on timely resolution.<br>• Provide hands-on support to maintain operational continuity, addressing issues such as printer malfunctions and system errors.<br>• Collaborate with IT team members to prioritize tasks and ensure smooth workflow, especially during team absences or project demands.<br>• Maintain clear communication with users and team members, ensuring technical solutions are understood and implemented effectively.<br>• Assist with basic troubleshooting and ensure all IT inquiries are addressed in alignment with the company’s customer-first philosophy.<br>• Ensure consistent documentation and follow-up on unresolved tickets to minimize disruptions.<br>• Support the IT team in ongoing projects, including SharePoint migration, as needed.<br>• Work onsite to provide direct assistance and foster strong user relationships.
  • 2025-09-02T16:49:15Z
Help Desk Analyst I
  • Milwaukee, WI
  • onsite
  • Temporary
  • 18.61 - 21.55 USD / Hourly
  • We are looking for a dedicated Help Desk Analyst I to join our team in Milwaukee, Wisconsin. In this role, you will provide essential technical support for desktop and mobile devices, ensuring smooth and secure operations for end-users. This is a long-term contract position that offers the opportunity to collaborate with other IT teams and contribute to maintaining high standards of performance and reliability.<br><br>Responsibilities:<br>• Deliver front-line technical support to end-users, addressing hardware, software, and peripheral issues.<br>• Install, configure, and manage desktop and laptop systems, operating environments, and standard applications.<br>• Set up and maintain peripheral devices such as printers, monitors, and projectors.<br>• Perform routine system tasks, including imaging, patch management, and software updates to ensure optimal performance and security.<br>• Log incidents, service requests, and solutions in the IT service management system for tracking and reporting purposes.<br>• Provide end-user training and guidance on technology best practices and security protocols.<br>• Collaborate with infrastructure, security, and application teams to resolve complex technical issues.<br>• Support and maintain displays and projectors in meeting rooms to ensure functionality.<br>• Troubleshoot basic networking issues using appropriate tools and methods.
  • 2025-09-03T16:48:44Z
IT Support Specialist
  • East Troy, WI
  • onsite
  • Permanent
  • 55000.00 - 75000.00 USD / Yearly
  • <p><strong>Position: IT Support Specialist</strong></p><p>We’re looking for a hands-on, detail-oriented IT support professional to take ownership of day-to-day tech needs across both office and production environments. This person will play a key role in keeping systems running, users supported, and external IT partners aligned.</p><p><br></p><p><strong>What You’ll Be Doing</strong></p><ul><li>Troubleshoot issues with desktops, laptops, printers, and general network connectivity</li><li>Handle the setup, maintenance, and inventory of IT equipment and software</li><li>Coordinate with outside IT vendors when issues need to be escalated</li><li>Oversee routine system monitoring and make sure everything from backups to access control is working as expected</li><li>Install updates, patches, and deploy software as needed</li><li>Support and train employees on IT tools and processes</li><li>Maintain security systems like surveillance cameras and access controls</li><li>Keep records organized: IT documentation, asset logs, issue tracking</li><li>Jump in on special projects as they come up</li></ul><p><br></p>
  • 2025-09-12T16:05:52Z
Desktop Support Analyst
  • Milwaukee, WI
  • onsite
  • Temporary
  • 20.59 - 23.84 USD / Hourly
  • We are looking for a skilled Desktop Support Analyst to join our team on a contract basis in Milwaukee, Wisconsin. This role involves supporting a migration to Windows 11, ensuring compatibility and smooth transitions for client systems. The ideal candidate will have strong troubleshooting skills and the ability to collaborate effectively with IT teams and end-users.<br><br>Responsibilities:<br>• Manage the migration of client systems from legacy operating systems to Windows 11, ensuring seamless transitions.<br>• Evaluate hardware and software compatibility to meet Windows 11 requirements.<br>• Resolve technical issues and troubleshoot challenges that arise during the migration process.<br>• Configure network settings and set up endpoint devices as needed for the system upgrade.<br>• Partner with client IT staff and project managers to adhere to project timelines and deliverables.<br>• Offer guidance and support to end-users facing difficulties with the new operating system.<br>• Create detailed documentation of processes, technical configurations, and troubleshooting steps throughout the migration.<br>• Conduct testing to confirm system functionality after migration.<br>• Ensure all devices meet security and performance standards post-upgrade.
  • 2025-09-02T17:44:14Z
IT Manager
  • Wheeling, IL
  • onsite
  • Permanent
  • 130000.00 - 160000.00 USD / Yearly
  • We are looking for an experienced IT Manager to oversee the design, implementation, and management of advanced infrastructure solutions. This role requires strong technical expertise and leadership skills to ensure the organization’s IT systems are secure, efficient, and aligned with business objectives. Based in Wheeling, Illinois, this position offers an opportunity to collaborate across teams and drive technological excellence.<br><br>Responsibilities:<br>• Develop and implement reliable infrastructure solutions, including on-premises and hybrid server environments.<br>• Administer and optimize network architecture, server systems (Windows and Linux), storage solutions, and disaster recovery plans.<br>• Manage virtualization platforms such as vSphere and vCenter to enhance system performance.<br>• Oversee Active Directory, group policies, and related services to ensure seamless operations.<br>• Ensure compliance with security standards, data protection laws, and industry regulations.<br>• Monitor and analyze system performance, addressing issues promptly to minimize downtime.<br>• Collaborate with IT and business leaders to align infrastructure strategies with organizational goals.<br>• Maintain thorough documentation of system configurations, processes, and troubleshooting guidelines.<br>• Provide mentorship and training to the Helpdesk Team to enhance their technical capabilities.
  • 2025-09-16T14:14:25Z
Sr. Financial Analyst
  • Northbrook, IL
  • onsite
  • Permanent
  • 95000.00 - 115000.00 USD / Yearly
  • <p><em>The salary range for this position is $95,000-$115,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>Let’s get you into a job where you’re not under compensated for your hard work. How about one where the company values your time? A high-end firm that was just rated one of the top places to work in Chicago just created a new Senior Financial Analyst position. Which may seem pretty standard…until you get to the best part: The perks.</p><p><br></p><p>1)          The pay rates are above what their top competitors pay their employees</p><p>2)          They have higher bonus structures</p><p>3)          There’s work from home flexibility and prioritization for employee work/life balance.</p><p>4)          The position is a fast-track career growth opportunity (as the company is expanding rapidly thru acquisitions)</p><p>5)          And more…</p><p><br></p><p><strong><u>Job Summary</u></strong></p><p>We are seeking a highly motivated Senior Financial Planning Analyst to join our finance team. The ideal candidate will have a background in financial analysis, strategic planning, and a keen interest in the biotech sector. You will collaborate with cross-functional teams to provide accurate financial insights, support decision-making processes, and contribute to the overall financial health of the organization.</p><p><br></p><p><strong><u>Key Responsibilities</u></strong></p><ul><li>Develop and maintain detailed financial models to support budgeting and forecasting activities.</li><li>Work closely with department heads to understand project/program-specific financial requirements and ensure alignment with overall company goals.</li><li>Conduct comprehensive financial analyses, identifying trends, opportunities, and potential risks.</li><li>Provide actionable insights to senior management to drive informed decision-making.</li><li>Monitor and analyze financial performance against budget and forecast, investigating and explaining variances.</li><li>Collaborate with stakeholders to develop strategies for optimizing financial outcomes.</li><li>Assist in the development and implementation of financial strategies to support long-term business objectives.</li><li>Evaluate potential investment opportunities and assess their financial viability.</li><li>Prepare and present financial reports to management, highlighting key performance indicators and financial metrics.</li><li>Ensure accuracy and transparency in financial reporting processes.</li><li>Collaborate with various departments, including R& D, operations, and clinical ops, to gather relevant financial data and ensure alignment with corporate objectives.</li><li>Provide financial guidance and support for strategic initiatives and projects.</li></ul><p><br></p>
  • 2025-09-10T19:34:13Z
IT Operations Manager
  • Milwaukee, WI
  • onsite
  • Permanent
  • 100000.00 - 120000.00 USD / Yearly
  • <p><strong>IT Computer Operations Manager</strong></p><p><br></p><p><strong>Position Summary:</strong> This is a full-time, salaried <strong>IT Computer Operations Manager</strong> position that reports to the Chief Executive Officer. It's a hybrid role that typically requires three days in the office, with some evening and weekend hours as needed. The main goal of this role is to provide the highest level of service to both internal and external customers. You'll be responsible for hands-on leadership in technology strategy and operations, and you'll configure and maintain the organization's IT hardware, software, network, and retail systems.</p><p><br></p><p><strong>Responsibilities:</strong></p><p><br></p><p><strong>Leadership and Management</strong></p><ul><li>Provide hands-on leadership and create a collaborative and inclusive workplace.</li><li>Supervise and guide IT Support Specialists and the Pricing Manager.</li><li>Manage IT-related projects, making sure they are on time, on budget, and meet quality standards.</li><li>Develop and manage the IT operating budget and help with capital planning.</li><li>Build and maintain relationships with external service providers and manage vendor contracts.</li><li>Ensure that all communication is clear and respectful, and that staff are treated consistently and fairly.</li><li>Keep up with technology and industry trends and advise leadership on their potential impact.</li></ul><p><strong>Information Technology</strong></p><ul><li>Administer and support business-critical software and cloud services, like Microsoft 365. You'll ensure these systems are secure, perform well, and are always available.</li><li>Direct the administration of all technology assets, including servers, desktops, laptops, handheld devices, and point-of-sale (POS) registers.</li><li>Maintain and support the network infrastructure, which includes firewalls, switches, and VPN.</li><li>Oversee helpdesk operations to provide timely support to internal customers.</li><li>Manage security awareness programs, data backups, and disaster recovery systems.</li><li>Direct the procurement, configuration, and lifecycle management of all IT assets.</li></ul><p><strong>Retail Technology</strong></p><ul><li>Act as the subject matter expert for the ECRS Catapult point-of-sale system, focusing on its configuration and process optimization.</li><li>Lead projects to improve the efficiency and accuracy of the Catapult system.</li><li>Manage Catapult data to ensure it is accurate, usable, and has integrity.</li></ul><p><br></p>
  • 2025-09-05T04:08:44Z
Data Reporting Analyst
  • Waukesha, WI
  • onsite
  • Contract / Temporary to Hire
  • 45.13 - 52.25 USD / Hourly
  • We are looking for a skilled Data Reporting Analyst to join our team in Waukesha, Wisconsin. This Contract-to-permanent position offers an exciting opportunity to take ownership of centralized reporting functions and optimize data processes across various departments. As a key contributor, you will play a vital role in enhancing reporting efficiency, troubleshooting system issues, and aligning data insights with business objectives.<br><br>Responsibilities:<br>• Lead weekly meetings with functional teams to prioritize reporting tasks and address ongoing needs.<br>• Participate in bi-weekly discussions with pod teams to resolve break-fix issues related to reporting.<br>• Prepare and deliver reports for bi-weekly payroll requirements while providing support for any arising issues.<br>• Manage project-based reporting assignments and continuously improve report functionalities.<br>• Collaborate with HR, Finance, and Payroll teams to ensure Workday reporting aligns with organizational processes.<br>• Develop interactive dashboards and troubleshoot system-related challenges to enhance reporting capabilities.<br>• Support data integration efforts using Workday APIs to streamline workflows and ensure seamless connectivity.<br>• Utilize tools such as Workday Adaptive Planning and Prism Analytics to generate accurate insights.<br>• Ensure proper alignment of reporting tasks with cross-departmental goals and objectives.
  • 2025-08-26T22:35:13Z
Sr. Financial Analyst
  • Northbrook, IL
  • onsite
  • Permanent
  • 90000.00 - 105000.00 USD / Yearly
  • <p>Senior Financial Analyst - open to 3 plus years of experience - potentially 2 years - northern suburbs</p><p>Company in growth mode</p><p>Private Equity owned</p><p>2 x week onsite</p><p><br></p><p>We are looking for a detail-oriented Senior Financial Analyst to support the an organization in growth mode offering advancement and fast paced. The company is Private Equity owned. This role requires close collaboration with leadership teams, regional and global finance, and various cross-functional stakeholders to drive financial planning and analysis activities. The ideal candidate will bring expertise in financial modeling, data analysis, and strategic evaluations to support both short- and long-term business objectives.</p><p><br></p><p>Responsibilities:</p><p>Financial planning & analysis including forecasts and strategic initiatives, while partnering with key business stakeholders.</p><p>Develop and implement strategies to enhance financial planning and management reporting processes, fostering collaboration across teams.</p><p>Prepare and present monthly and quarterly financial reviews, working closely with market leadership to analyze results.</p><p>Enhance data analytics capabilities to support function leadership and business partners with meaningful insights.</p><p>Interpret financial data to identify risks, propose solutions, and implement recommendations effectively.</p><p>Conduct strategic evaluations and financial simulations, utilizing advanced modeling techniques to provide actionable insights and recommendations.</p><p>Align financial initiatives with organizational goals and update FP& A processes to reflect changes.</p><p><br></p><p>Benefits include insurance, vacation, paid holidays, 401K and more </p>
  • 2025-08-20T19:54:25Z
Application Specialist
  • Rolling Meadows, IL
  • remote
  • Permanent
  • 75000.00 - 147000.00 USD / Yearly
  • <p>Are you an experienced <strong>OneStream Application Specialist</strong> who thrives in designing and optimizing Corporate Performance Management (CPM) solutions? Join our team to play a critical role in managing, enhancing, and supporting OneStream applications, empowering our organization with sophisticated financial reporting, consolidation, budgeting, forecasting, and analytical solutions.</p><p><br></p><p><strong>Role Overview</strong></p><p>As a OneStream Application Specialist, you will be responsible for designing, implementing, and maintaining the <strong>OneStream CPM platform</strong>. You’ll collaborate closely with stakeholders to analyze requirements and develop custom solutions, integrations, and workflows that optimize financial operations and increase insights into business performance.</p><p><strong>Key Responsibilities</strong></p><ul><li><strong>Platform Management & Configuration</strong>: Administer the OneStream application, including security setup, workflow and process configuration, and cube architecture.</li><li><strong>Solution Design</strong>: Develop and implement custom OneStream solutions (business rules, dashboards, reports, data cube configurations) to meet specific organizational needs.</li><li><strong>Financial Processes</strong>: Support financial consolidation, reporting, budgeting, forecasting, and other CPM processes using OneStream functionality.</li><li><strong>Optimization</strong>: Continuously improve platform configuration and processes for enhanced application performance and user experience.</li><li><strong>Data Integration</strong>: Manage data integrations with ERP systems, flat files, external databases, and other financial applications to ensure seamless workflows.</li><li><strong>Troubleshooting & Support</strong>: Diagnose, resolve, and document user-reported issues and technical challenges related to OneStream.</li><li><strong>User Training & Documentation</strong>: Train internal teams on OneStream functionalities and create detailed technical documentation and user guides.</li><li><strong>Collaboration</strong>: Work closely with finance, IT, and other teams to understand requirements and recommend effective CPM solutions.</li><li><strong>Stay Current with OneStream Updates</strong>: Monitor enhancements and updates offered by OneStream, ensuring the organization leverages the latest capabilities.</li></ul>
  • 2025-08-28T19:03:46Z
IT Manager & Systems Administrator
  • Janesville, WI
  • onsite
  • Permanent
  • 90000.00 - 120000.00 USD / Yearly
  • <p><strong>Job Title:</strong> IT Manager & Systems Administrator</p><p><br></p><p><strong>Overview</strong></p><p>The IT Manager & Systems Administrator is responsible for managing the organization’s technology infrastructure, security, and endpoint systems while overseeing a small team of IT professionals. This position combines technical expertise, strategic oversight, and team leadership to ensure IT systems remain reliable, secure, and efficient.</p><p><br></p><p><strong>This is a Direct/Permanent Hire role that will require an onsite work schedule (occasional remote flexibility). </strong></p><p><br></p><p><strong>Role Focus</strong></p><ul><li>Direct and support IT staff, setting goals and providing feedback that encourages professional growth.</li><li>Manage company infrastructure including servers, operating systems, applications, and network equipment.</li><li>Administer and secure devices through Mobile Device Management tools, with an emphasis on Apple technologies.</li><li>Maintain documentation that supports continuity, troubleshooting, and compliance efforts.</li><li>Safeguard data and systems by implementing security standards, backup processes, and recovery plans.</li><li>Serve as an escalation point for technical issues and partner with other departments to implement solutions.</li><li>Identify opportunities for process improvement, automation, and system optimization.</li></ul><p><br></p>
  • 2025-08-26T23:59:32Z