18 Results for Customer Service Specialist Jobs in Laguna Niguel, CA

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Customer Service Representative

Cerritos, CA
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for a Customer Service Representative to join a team in California on a contract basis with the potential for a permanent position. This position is ideal for someone who enjoys helping customers, managing a high volume of communication, and keeping information accurate across multiple systems. The role combines phone support, written correspondence, and administrative coordination to ensure a smooth customer experience. Responsibilities: • Handle incoming customer calls with professionalism, provide timely assistance, and resolve routine questions or service concerns. • Place outbound calls as needed to follow up on requests, confirm details, or support ongoing customer interactions. • Respond to email inquiries clearly and courteously while maintaining accurate records of each communication. • Enter orders and update customer information in internal systems with close attention to accuracy and completeness. • Schedule appointments and coordinate timing details to support customer needs and internal workflow. • Welcome and assist visitors in the showroom, offering product or service guidance and directing requests appropriately. • Perform data entry tasks and maintain organized documentation to support daily customer service operations. • Use Microsoft Excel and Microsoft Word to prepare, track, and manage customer-related information and routine reports.
2026-10-21T00:00:00Z

Customer Service Representative

Pasadena, CA
onsite
Temporary / Contract
20 - 21 USD / Hourly
Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Email your resume and call 626.463.2031 for immediate consideration. · Assist customers in Spanish and English over the phone · Receiving and placing customer service telephone calls· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism· Resolving customer complaints, managing database records, drafting status reports on customer service issues· Data entry and research as required to troubleshoot customer problems
2026-11-04T00:00:00Z

Customer Service Representative

Monrovia, CA
onsite
Temporary / Contract
20 - 21 USD / Hourly
Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Email your resume and call 626.463.2031 for immediate consideration.· Receiving and placing customer service telephone calls· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism· Resolving customer complaints, managing database records, drafting status reports on customer service issues· Data entry and research as required to troubleshoot customer problems
2026-11-04T00:00:00Z

Customer Service Representative

Irvine, CA
onsite
Temporary to Hire
21.85 - 23 USD / Hourly
We are looking for a Customer Service Representative to support clients and internal partners with responsive, accurate service in Irvine, California. This contract opportunity with permanent potential is ideal for someone who thrives in a fast-moving environment, enjoys solving customer issues, and can manage a high volume of requests with professionalism. The role focuses on delivering a smooth customer experience across order activity, issue resolution, and day-to-day communication while contributing to a collaborative team. Responsibilities:• Manage customer inquiries through inbound and outbound communication, providing clear updates and accurate information in a timely manner.• Take ownership of service concerns from initial contact through final resolution by coordinating with appropriate internal teams and following through with customers.• Process customer orders and support related activities such as order entry, shipment tracking, delivery follow-up, and account setup.• Use multiple company systems throughout the day to document interactions, research issues, and maintain accurate service records.• Escalate recurring service challenges or customer-impacting issues to leadership with relevant details and recommended next steps.• Contribute to assigned projects and additional team priorities as business needs evolve.• Support a high-service environment by maintaining careful data entry standards and reviewing invoices or order details for accuracy.• Participate in overtime coverage when requested to help meet service demands and operational deadlines.
2026-11-05T00:00:00Z

Customer Service Representative

Westminster, CA
onsite
Temporary / Contract
20.9 - 24.2 USD / Hourly
We are looking for a Customer Service Representative to join a healthcare organization in Westminster, California on a Contract assignment expected to last up to 2 months. This position supports a fast-moving executive environment by coordinating communications, schedules, and administrative priorities while helping leadership stay organized and prepared. The ideal candidate brings strong customer service instincts, sound judgment, and the ability to handle sensitive matters with professionalism in a hybrid work setting. Responsibilities: • Coordinate complex calendars, meetings, and scheduling needs to ensure leaders remain aligned on priorities and upcoming commitments. • Arrange travel, prepare itineraries, and manage related logistics so business activities run efficiently and without unnecessary disruption. • Review incoming requests, messages, and concerns, then prioritize and escalate items appropriately, including matters requiring discretion. • Prepare agendas, presentation materials, correspondence, and summaries that support executive meetings, planning sessions, and follow-up actions. • Support board and leadership meetings by organizing logistics, tracking action items, and helping each session stay on schedule. • Partner with internal teams, including HR, to assemble recurring company communications and presentation content for leadership events. • Conduct research and compile insights that assist executives with planning, decision-making, and special initiatives. • Maintain clear communication across senior stakeholders while safeguarding confidential business information. • Take ownership of assigned projects and monitor progress through completion, adapting quickly as priorities shift in a dynamic environment.
2026-11-06T00:00:00Z

Customer Service Representative

Torrance, CA
onsite
Temporary to Hire
20.9 - 22 USD / Hourly
We are looking for a Customer Service Representative to join a manufacturing organization in Torrance, California. This Contract to permanent opportunity is ideal for someone who enjoys helping customers, managing order activity, and keeping service operations running smoothly in a fast-paced setting. The person in this role will serve as a key point of contact for customer needs, ensuring accurate order processing, timely communication, and effective issue resolution. Responsibilities: • Process customer purchase requests from receipt through final submission, ensuring all order details are complete and accurate. • Maintain customer and order information by updating records, account details, and related data in internal systems. • Respond to customer questions and service needs through clear, attentive communication across phone and email channels. • Keep customers informed on order progress, shipping schedules, delays, and backorder status updates. • Investigate service concerns and work with internal partners to resolve order, account, and fulfillment issues efficiently. • Partner with account services, sales support, and cross-functional teams to address customer requests and improve overall service. • Assist with selected eCommerce-related inquiries and offer guidance when additional support is needed. • Maintain a high standard of accuracy while balancing multiple priorities during high-volume periods.
2026-11-05T00:00:00Z

Customer Service Representative

Westminster, CA
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for a Customer Service Representative to support members and prospective members with pharmacy benefit questions in Westminster, California. This Long-term Contract position is ideal for someone who thrives in a fast-paced call center setting and is committed to delivering accurate, compassionate service. The person in this role will handle benefit-related inquiries, coordinate refill support with network pharmacies, and ensure each interaction is documented thoroughly while meeting healthcare compliance standards. Responsibilities: • Respond to inbound member and prospective member inquiries related to pharmacy benefits, coverage details, and service options. • Provide assistance with prescription refill coordination by working with approved pharmacy partners when additional support is needed. • Escalate medication-related or clinical issues to appropriate clinical leadership for review and follow-up. • Partner with internal teams focused on medication adherence to support outreach efforts and help improve member outcomes. • Participate in assigned calling campaigns designed to enhance member service and strengthen engagement. • Follow established procedures, reference materials, and departmental guidelines to complete work accurately and efficiently. • Identify workflow challenges, communicate improvement ideas to management, and report operational issues through proper channels. • Record member interactions, actions taken, and required follow-up in designated systems according to documentation standards. • Attend team meetings, training sessions, and ongoing coaching activities to maintain service quality and performance expectations. • Comply with all applicable federal, state, and organizational regulations, policies, and operational requirements.
2026-10-29T00:00:00Z

Customer Service Representative

Carson, CA
onsite
Temporary / Contract
20 - 21 USD / Hourly
We are looking for a customer-focused Customer Service Representative to support a busy wholesale distribution operation in Carson, California. This Contract to hire position is ideal for someone who communicates clearly, stays organized in a fast-paced environment, and takes pride in delivering dependable service. The person in this role will handle customer inquiries, support order and quote processing, and help maintain accurate account information while building strong product knowledge. Responsibilities:• Respond to customer questions through phone and email with clear, accurate, and timely information.• Enter and manage customer orders and pricing quotes while ensuring all details are complete and correct.• Maintain up-to-date customer account records by documenting conversations, requests, and follow-up actions.• Apply product knowledge to guide customers toward appropriate solutions and support sales-related conversations.• Handle inbound and outbound communication professionally while meeting service expectations and internal standards.• Use established service procedures and communication guidelines to resolve issues consistently and efficiently.• Support administrative tasks such as data entry, email correspondence, and appointment scheduling as needed.
2026-11-04T00:00:00Z

Customer Service Representative

Diamond Bar, CA
onsite
Temporary / Contract
20 - 21 USD / Hourly
We are looking for a Customer Service Representative to support membership services for a manufacturing organization in Diamond Bar, California. This Long-term Contract opportunity is ideal for someone who enjoys assisting customers, handling high-volume communication, and maintaining accurate records in a fast-paced environment. The person in this role will help deliver responsive service across phone and administrative channels while ensuring a detail-oriented and positive customer experience. Responsibilities: • Manage incoming customer calls and respond to service-related questions with accuracy and courtesy • Place outbound calls as needed to follow up on requests, clarify account details, or provide updates • Enter orders, service requests, and customer information into CRM and internal databases with a high level of accuracy • Maintain organized documentation of customer interactions, transactions, and resolutions for recordkeeping purposes • Support membership-related inquiries by providing clear guidance and timely issue resolution • Coordinate with internal teams to address escalated concerns and ensure smooth completion of customer requests • Perform data entry and administrative support tasks that contribute to efficient daily operations • Participate in outreach activities and customer communications that strengthen engagement and service delivery
2026-10-30T00:00:00Z

Customer Service Billing Specialist

Torrance, CA
onsite
Temporary to Hire
23.75 - 25 USD / Hourly
We are looking for a detail-oriented Customer Service Billing Specialist to join a manufacturing organization in Torrance, California. This on-site Contract opportunity is ideal for someone who enjoys working across departments to resolve billing issues, support customer account activity, and keep transaction records accurate. The person in this role will help maintain smooth order and billing operations by investigating credits and refunds, entering data carefully, and communicating effectively with internal teams. Responsibilities:• Work closely with accounting, customer service, sales, and distribution teams to investigate customer billing concerns and bring credit or refund requests to resolution.• Enter and process customer credits, refunds, and related billing adjustments with a strong focus on accuracy and timeliness within the company system.• Keep complete and organized records of billing actions to support audit readiness and ensure reliable transaction history.• Assist with order entry and general order processing when additional operational support is needed.• Maintain precise data input standards during busy periods to help ensure dependable customer service and order flow.• Review billing and order activity for inconsistencies, trace the source of issues, and escalate recurring problems to department leadership.• Verify transaction details before finalizing adjustments to reduce errors and improve financial accuracy.• Contribute to efficient day-to-day billing operations by balancing customer support needs with administrative accuracy.
2026-11-05T00:00:00Z

System Support Specialist

Signal Hill, CA
onsite
Temporary / Contract
47 - 60 USD / Hourly
We are supporting a hospitality organization supporting 26 restaurant locations across multiple brands. Our client is seeking a hands-on Store/Restaurant Systems Support Engineer to provide Level 2/3 technical support for restaurant technology, POS systems, payment devices, networking equipment, and store operations technology. This role is ideal for someone who enjoys troubleshooting complex issues, working directly with hardware, supporting multiple locations, and occasionally traveling onsite when hands-on support is needed. What You'll Do<ul><li>Provide Level 2/3 support for POS systems, payment terminals, kitchen display systems (KDS), printers, and restaurant technology</li><li>Troubleshoot networking issues involving routers, switches, wireless access points, and connectivity</li><li>Support restaurant managers and staff with escalated technical issues across multiple locations</li><li>Travel periodically to restaurant locations for installations, maintenance, upgrades, and repairs</li><li>Assist with new store openings, technology rollouts, and hardware deployments</li><li>Coordinate with third-party vendors for escalated support and warranty repairs</li><li>Maintain documentation, ticketing updates, and root cause analysis</li><li>Provide occasional desktop support for corporate users, including Windows, Microsoft 365, Google Workspace, hardware setup, and onboarding activities</li></ul>
2026-10-24T00:00:00Z

Service Support Coordinator

Carlsbad, CA
onsite
Temporary / Contract
24 - 30 USD / Hourly
A commercial construction and building services company is looking for a Project Documentation & Service Support Coordinator to help keep field operations organized and project paperwork moving. This role is well suited to someone who enjoys working behind the scenes to coordinate project details, track documentation, and support communication between field teams, project managers, and customers. You’ll play an important role in keeping records current and helping teams stay ahead of deadlines. Construction administration or project support experience is preferred, but strong coordination skills and a willingness to learn project-specific systems may also translate well.Key Responsibilities<ul><li>Maintain project folders, contracts, change orders, work orders, and supporting documents.</li><li>Track insurance certificates, subcontractor paperwork, permits, and other required project records.</li><li>Coordinate field schedules, site visits, service appointments, and customer notifications.</li><li>Follow up with project managers and subcontractors regarding missing documentation or approvals.</li><li>Prepare project status trackers, meeting notes, and administrative reports.</li><li>Assist with purchase orders, vendor records, and invoice backup documentation.</li><li>Monitor project milestones and flag overdue paperwork or upcoming deadlines.</li><li>Organize closeout documentation, including warranties, service records, and completion forms.</li><li>Update project management systems and shared spreadsheets.</li><li>Respond to routine customer and vendor inquiries and direct technical questions to the appropriate team.</li></ul>
2026-10-22T00:00:00Z

Senior Client Services Representative

San Diego, CA
onsite
Temporary / Contract
42 - 56 USD / Hourly
Position OverviewOur client, a growing wealth management firm, is seeking a Senior Client Services Associate to support its advisory team and help deliver an exceptional client experience. This individual will play an integral role in managing client account administration, coordinating onboarding activities, supporting reporting processes, and ensuring day-to-day operations run smoothly. The Senior Client Services Associate will work closely with financial advisors, internal operations teams, and external partners to address client needs, maintain accurate records, and support efficient workflows. This role will also provide guidance to junior team members and contribute to the development of processes that enhance service delivery and support the firm's continued growth. The ideal candidate is proactive, detail-oriented, and comfortable balancing competing priorities in a client-focused financial services environment. Key Responsibilities<ul><li>Partner with financial advisors to coordinate client requests, manage service priorities, and ensure timely follow-up.</li><li>Facilitate new client onboarding, including preparing, processing, and tracking account documentation across relevant platforms.</li><li>Coordinate account maintenance requests, asset transfers, fund movements, and other account-related activities.</li><li>Assist with portfolio reporting, account reviews, and the preparation and reconciliation of client performance reports.</li><li>Manage advisor calendars and coordinate client meetings, appointments, and follow-up communications.</li><li>Serve as a reliable point of contact for internal teams, custodians, and other external partners to help resolve client service needs.</li><li>Maintain accurate client files, account records, and documentation in accordance with internal procedures and applicable regulatory requirements.</li><li>Collaborate with compliance and operations teams to support periodic reviews, documentation requests, billing processes, and reporting requirements.</li><li>Monitor outstanding client requests and account activity to ensure tasks are completed accurately and within established deadlines.</li><li>Identify opportunities to streamline workflows, improve consistency, and enhance the overall client and advisor experience.</li><li>Provide day-to-day guidance, training, and mentorship to junior client service team members.</li><li>Assist with developing and maintaining standardized procedures, workflows, and best practices.</li><li>Serve as a knowledgeable resource for client service and operational matters within the office.</li><li>Support the implementation of process improvements as the firm continues to grow.</li></ul>
2026-10-23T00:00:00Z

Inside Sales Specialist

Gardena, CA
onsite
Temporary to Hire
28.5 - 33 USD / Hourly
We are looking for an Inside Sales Specialist to join a wholesale distribution organization in Gardena, California. This contract opportunity with potential for a permanent role is ideal for someone who enjoys supporting customers, coordinating orders, and keeping sales operations running smoothly in a fast-paced in-office environment. The role works closely with distribution partners, resellers, internal teams, and warehouse contacts to deliver responsive service, accurate information, and timely follow-through. Responsibilities: • Respond to customer and partner inquiries regarding order progress, product availability, estimated delivery timing, pricing questions, shipment issues, credits, and tracking details. • Enter and manage sales orders while maintaining visibility into open orders, shipment schedules, and priority changes for products and service parts. • Receive inbound sales inquiries, qualify or route opportunities appropriately, and coordinate follow-up with partners, distributors, and internal sales contacts. • Oversee sample and evaluation requests from initial intake through documentation, status tracking, and reporting. • Review and administer pricing exception requests, ensuring proper records, communication, and resolution. • Prepare distributor stock rotation analyses and complete related reporting within required turnaround times. • Coordinate with third-party warehouse partners on shipping activity, order conversions, and fulfillment updates, including preparation of proforma invoices and other international shipping documents. • Maintain organized electronic and paper records, update customer routing guide documentation, and produce recurring spreadsheets and operational reports for leadership and cross-functional teams.
2026-11-06T00:00:00Z

Sales Support Representative

San Diego, CA
onsite
Temporary / Contract
22 - 25 USD / Hourly
Position OverviewOur client, an established insurance organization, is seeking a detail-oriented and customer-focused Sales Support Coordinator to provide administrative and operational support to the sales team. This individual will play an important role in supporting day-to-day sales activities, coordinating client communications, maintaining accurate records, and helping ensure a seamless experience for prospective and existing clients.The ideal candidate is organized, proactive, and comfortable working in a fast-paced, deadline-driven environment. This role requires strong communication skills, attention to detail, and the ability to manage multiple priorities while providing exceptional support to sales professionals and clients.Key Responsibilities<ul><li>Provide day-to-day administrative support to insurance agents, account executives, and the sales team.</li><li>Assist with preparing proposals, quotes, presentations, and other client-facing sales materials.</li><li>Coordinate the collection of client information and documentation needed for insurance applications and policy processing.</li><li>Enter, update, and maintain accurate client, prospect, and policy information within internal databases and CRM systems.</li><li>Follow up with clients, insurance carriers, and internal departments regarding outstanding documentation, quotes, renewals, and policy updates.</li><li>Assist with processing new business applications, policy changes, endorsements, and renewals.</li><li>Track sales activity, maintain pipeline reports, and assist with preparing sales performance reports.</li><li>Coordinate client meetings, appointments, and follow-up communications.</li><li>Respond to incoming client inquiries and route requests to the appropriate sales or account management team members.</li><li>Support the sales team with prospecting activities, lead tracking, and maintaining organized client records.</li><li>Assist with preparing renewal documentation and monitoring upcoming policy expiration dates.</li><li>Ensure all client documentation is organized, accurate, and maintained in accordance with company procedures.</li><li>Provide general administrative and operational support to the sales department as needed.</li></ul>
2026-11-07T00:00:00Z

Supply Chain Specialist

Lake Forest, CA
onsite
Temporary / Contract
23.75 - 28 USD / Hourly
We are looking for a detail-oriented Supply Chain Specialist to support daily order fulfillment activities for a team based in Lake Forest, California. This Long-term Contract position is well suited for someone who works carefully with transactional data, communicates clearly across operations, and can maintain accuracy in a fast-moving environment. The role focuses on coordinating order-related tasks, updating delivery information, and helping ensure materials move through established supply chain processes efficiently. Responsibilities: • Process customer and internal supply chain orders with a high level of accuracy and timeliness. • Update confirmed shipment or delivery dates in the appropriate system to keep order records current. • Prepare and print work orders needed to support production and fulfillment activities. • Complete post-goods-issue transactions after delivery confirmation has been received from the customer. • Review order information for completeness and resolve routine discrepancies by following standard procedures. • Maintain organized records and data entries to support reliable inventory and order tracking. • Collaborate with supply chain and operations personnel to help keep daily workflows on schedule.
2026-11-06T00:00:00Z

Human Resources Specialist

Carlsbad, CA
onsite
Temporary / Contract
30 - 36 USD / Hourly
A growing life sciences organization is seeking an HR Specialist to support benefits administration, employee leave coordination, and day-to-day HR operations. This position is well suited to someone who enjoys detail-oriented work, handles confidential information carefully, and provides responsive support to employees and managers.Working closely with the HR team, the specialist will help keep employee records accurate, coordinate benefits-related processes, and ensure leave requests and documentation are handled consistently. The role offers exposure to several areas of HR without requiring full ownership of an entire HR function.Key Responsibilities<ul><li>Assist employees with benefits enrollment, qualifying life events, and routine plan questions.</li><li>Coordinate leave-of-absence documentation and track required forms and deadlines.</li><li>Support administration of FMLA, CFRA, pregnancy disability leave, and other applicable leave programs.</li><li>Maintain accurate employee records, HRIS data, and confidential documentation.</li><li>Process employee status changes, new-hire information, and separation paperwork.</li><li>Coordinate benefits-related updates with payroll and external providers.</li><li>Track leave balances, return-to-work dates, and pending employee documentation.</li><li>Assist with onboarding and employee orientation as needed.</li><li>Prepare HR reports and maintain trackers for benefits and leave activity.</li><li>Respond to routine employee questions and escalate complex matters to HR leadership.</li><li>Support audits and ensure personnel documentation is complete and organized.</li></ul>
2026-10-23T00:00:00Z

Enrollment Specialist

Huntington Beach, CA
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for an Enrollment Specialist to support individuals exploring federal student loan repayment and forgiveness solutions in Huntington Beach, California. This Contract position is ideal for someone who can combine consultative customer support with strong attention to detail while helping clients understand available options. The role focuses on guiding borrowers through eligibility reviews, enrollment steps, and required documentation with professionalism and care. Responsibilities: • Speak with prospective clients to understand their student loan situations and provide informed guidance on repayment and forgiveness pathways. • Evaluate borrower financial details and loan records to identify programs that may align with eligibility criteria. • Lead clients through each stage of the enrollment process, including gathering, organizing, and preparing required documents. • Record client communications, application details, and status updates accurately in the company system. • Handle sensitive personal and financial information in accordance with established policies and regulatory standards. • Provide clear, supportive service that helps clients feel informed, respected, and confident throughout the process. • Work closely with cross-functional teams to keep enrollment activities moving efficiently and ensure timely follow-up. • Achieve performance goals related to quality, responsiveness, and productivity while maintaining a client-focused approach.
2026-11-05T00:00:00Z

18 results for Customer Service Specialist in Laguna Niguel, CA