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8 results for Help Desk Tier 3 in Laguna, CA

Service Desk Specialist
  • Los Angeles, CA
  • onsite
  • Temporary
  • 35.00 - 40.00 USD / Hourly
  • <p>We are looking for an experienced and dedicated Sr Service Desk specialist to join our team in Los Angeles, California. In this role, you will provide high-level remote support in a formal business environment, ensuring exceptional customer service and technical assistance to end users. This is a contract-to-permanent position, offering an excellent opportunity to showcase your skills and grow within a dynamic organization.</p><p><br></p><p>Responsibilities:</p><p>• Deliver outstanding remote technical support to end users, addressing hardware, software, and connectivity issues promptly.</p><p>• Maintain clear and attentive communication while assisting executives and other users with technical challenges.</p><p>• Document all support activities thoroughly to ensure accurate tracking and resolution.</p><p>• Collaborate with team members to identify and implement solutions for recurring technical issues.</p><p>• Provide guidance and training to users on system functionalities and best practices.</p><p>• Monitor and respond to service desk tickets within established timelines, ensuring efficient resolution.</p><p>• Stay updated on current technologies to better support end users and improve service delivery.</p><p>• Adhere to organizational policies and procedures while maintaining a high level of integrity.</p><p>• Utilize remote access tools effectively to troubleshoot and resolve issues.</p><p>• Support system changes or upgrades as needed, ensuring minimal disruption to operations.</p>
  • 2026-03-27T00:14:03Z
Sr. Service Desk
  • Los Angeles, CA
  • remote
  • Contract / Temporary to Hire
  • 33.00 - 40.00 USD / Hourly
  • <p>We are looking for an experienced and dedicated Sr Service Desk specialist to join our team in Los Angeles, California. In this role, you will provide high-level remote support in a formal business environment, ensuring exceptional customer service and technical assistance to end users. This is a contract-to-permanent position, offering an excellent opportunity to showcase your skills and grow within a dynamic organization.</p><p><br></p><p>Responsibilities:</p><p>• Deliver outstanding remote technical support to end users, addressing hardware, software, and connectivity issues promptly.</p><p>• Maintain clear and attentive communication while assisting executives and other users with technical challenges.</p><p>• Document all support activities thoroughly to ensure accurate tracking and resolution.</p><p>• Collaborate with team members to identify and implement solutions for recurring technical issues.</p><p>• Provide guidance and training to users on system functionalities and best practices.</p><p>• Monitor and respond to service desk tickets within established timelines, ensuring efficient resolution.</p><p>• Stay updated on current technologies to better support end users and improve service delivery.</p><p>• Adhere to organizational policies and procedures while maintaining a high level of integrity.</p><p>• Utilize remote access tools effectively to troubleshoot and resolve issues.</p><p>• Support system changes or upgrades as needed, ensuring minimal disruption to operations.</p>
  • 2026-03-18T15:33:47Z
Helpdesk Technician
  • Canoga Park, CA
  • onsite
  • Contract / Temporary to Hire
  • 27.71 - 32.09 USD / Hourly
  • <p>**** For Faster response on the position, please send a message to Jimmy Escobar on LinkedIn or send an email to Jimmy.Escobar@roberthalf(.com) with your resume. You can also call my office number at 424-270-9193****</p><p><br></p><p>We are looking for a skilled Tier 2 Helpdesk Technician to join our team in Canoga Park, California. In this role, you will provide advanced technical support in a dynamic, managed services environment, working closely with a collaborative team to address user and infrastructure needs. This is a Contract to permanent position requiring onsite presence five days a week, offering an opportunity to grow your expertise in Microsoft technologies, networking, and system administration.</p><p><br></p><p>Responsibilities:</p><p>• Deliver Tier 2 technical support to resolve complex issues related to servers, applications, and user groups.</p><p>• Manage the onboarding and offboarding process, including account provisioning and user setup.</p><p>• Configure and deploy PCs, workstations, and peripheral devices for end users.</p><p>• Administer Microsoft 365, including troubleshooting and providing support for QuickBooks and related applications.</p><p>• Maintain and manage Azure environments, ensuring optimal performance and security.</p><p>• Oversee Meraki firewall and switch configurations, addressing network infrastructure needs.</p><p>• Diagnose and resolve issues with VLANs, VPNs, and DNS systems.</p><p>• Document processes and solutions thoroughly to ensure consistency and quality.</p><p>• Collaborate with team members to provide excellent service and proactive support.</p><p>• Communicate effectively with end users and stakeholders to address technical concerns.</p>
  • 2026-03-09T19:08:44Z
Family Law Attorney
  • Woodland Hills, CA
  • onsite
  • Permanent
  • 185000.00 - 225000.00 USD / Yearly
  • <p>Are you ready to make a meaningful difference in the lives of families while advancing your legal career? Our client, a highly respected and top-tier family law firm, is seeking a <strong>Family Law Attorney</strong> with <strong>at least 3 years of dedicated family law experience</strong>.</p><p><br></p><p><strong>About the Firm:</strong> This is a premier family law practice known for its commitment to clients and its collaborative, professional culture. My team has successfully placed attorneys here, and feedback consistently highlights the firm’s supportive environment and strong reputation.</p><p><br></p><p><strong>What You’ll Do:</strong></p><ul><li>Manage a dynamic caseload of approximately 10 cases—some independently, others in collaboration with a partner.</li><li>Handle all aspects of family law litigation, including <strong>discovery, drafting motions, and court appearances</strong>.</li><li>Work in a supportive, team-oriented environment that values excellence and client advocacy.</li></ul><p><br></p><p><strong>Why This Firm?</strong></p><ul><li><strong>Reasonable Billable Requirement:</strong> 1,680 hours annually.</li><li><strong>Competitive Compensation:</strong> Base salary plus discretionary year-end bonus and origination bonus.</li><li><strong>Benefits Package:</strong></li><li>100% firm-paid medical, dental, and vision coverage</li><li>Life insurance</li><li>401(k) with firm match</li><li>Paid vacation days, paid sick days, and holidays</li><li>Paid bar dues and MCLEs</li></ul><p><br></p><p>For immediate consideration for this exciting Family Law Attorney opportunity, please send your resume directly to Assistant Vice President of Direct Hire, Tess Poliakin: Tess.Poliakin< at >RobertHalf.< com ></p>
  • 2026-03-20T15:33:45Z
Help Desk/Desktop Support Analyst
  • Lancaster, CA
  • onsite
  • Temporary
  • 28.50 - 33.00 USD / Hourly
  • We are looking for a skilled Help Desk/Desktop Support Analyst to join our team in Lancaster, California. This is a long-term contract position where you will play a crucial role in providing technical assistance and ensuring smooth system operations. Your expertise in troubleshooting, Windows environments, and service desk management will be vital in supporting end users effectively.<br><br>Responsibilities:<br>• Provide technical support to end users through troubleshooting hardware, software, and network issues.<br>• Manage and resolve service desk tickets promptly to ensure minimal disruption to users.<br>• Administer and maintain Active Directory accounts, including user authentication and permissions.<br>• Install, configure, and update Microsoft Windows 10 operating systems and related applications.<br>• Identify and address technical problems through detailed analysis and problem-solving approaches.<br>• Collaborate with team members and departments to improve IT support processes.<br>• Ensure the security and functionality of desktops, laptops, and other IT equipment.<br>• Document technical issues and resolutions to build a knowledge base for future reference.<br>• Assist in onboarding new users by setting up accounts and configuring devices.<br>• Provide guidance and training to users on system functionalities and best practices.
  • 2026-03-24T21:38:43Z
Customer Support Agent
  • Torrance, CA
  • onsite
  • Contract / Temporary to Hire
  • 18.00 - 18.00 USD / Hourly
  • We are looking for a dedicated Customer Support Agent to join our team in Torrance, California. In this role, you will deliver exceptional service and operational assistance to ensure customer satisfaction and address inquiries efficiently. This position is a Contract-to-permanent opportunity and may require weekend or early morning shifts based on business needs.<br><br>Responsibilities:<br>• Respond promptly and professionally to customer inquiries via phone, email, or other communication channels.<br>• Maintain accurate and detailed records of customer interactions and resolutions.<br>• Address customer concerns with effective solutions while ensuring a positive experience.<br>• Identify and escalate potential issues related to website functionality or system errors.<br>• Monitor and improve response times, especially during the start and end of the business day.<br>• Proactively follow up with customers to ensure satisfaction and resolution of issues.<br>• Collaborate with team members to develop and implement service improvements.<br>• Utilize strong problem-solving abilities to handle complex customer situations effectively.<br>• Ensure compliance with established procedures and maintain high standards of service.<br>• Adapt to evolving technologies and processes to support customer needs effectively.
  • 2026-03-09T22:58:41Z
Associate Attorney*Hybrid
  • Beverly Hills, CA
  • onsite
  • Permanent
  • 125000.00 - 178000.00 USD / Yearly
  • <p><strong>Top California Trial Firm Seeks Litigation Associate Attorney – Complex Plaintiff & Consumer Focus</strong></p><p><br></p><p><strong>About Firm & Position:</strong></p><p><strong><em> A highly regarded California-based plaintiff trial firm with a longstanding reputation for excellence in complex civil litigation is seeking a </em></strong><em>Litigation Attorney</em> to join its Los Angeles office. This midsize firm handles high-stakes matters across business torts, consumer class actions, breach of contract, and insurance coverage disputes. With a collaborative trial team and significant case volume, the firm offers attorneys early responsibility and courtroom exposure.</p><p>This role is ideal for a <em>litigation attorney</em> seeking impact-driven work in a fast-paced, mission-oriented environment.</p><p><br></p><p><strong>Litigation Attorney Responsibilities:</strong></p><p>• Handle complex business and consumer litigation from pre-litigation through trial, including discovery, depositions, motion practice, and client interaction</p><p>• Litigate class actions, product defect, insurance bad faith, toxic tort, and construction-related matters</p><p>• Draft pleadings, briefs, and other legal documents</p><p>• Participate in hearings, mediations, and trials as part of a close-knit trial team</p><p>• Collaborate with senior attorneys on litigation strategy and case development</p><p><strong>Hours:</strong></p><p>NO billables!</p><p><strong>Perks:</strong></p><p>• Trial-focused mentorship and direct access to top-tier litigators.</p><p>• Career growth opportunity within a mission-driven, impact-focused team.</p><p>• Hybrid work model depending on experience level (1–2 remote days/week).</p><p><strong>Salary:</strong></p><p>Up to $200K base salary + multiple bonus structures based on individual and firm performance</p><p><strong>Benefits:</strong></p><p>• 100% employer-paid medical, dental, and vision insurance</p><p>• Profit-sharing</p><p>• 401(k)</p><p>• Paid CLEs and bar dues</p><p>• Generous PTO and paid holidays</p><p><br></p><p><br></p><p><strong><em><u>TO APPLY, ONLY send resume directly to Vice President of Direct Hire, Samantha Graham at Samantha [dot] Graham [at] RobertHalf [dot] [com]</u></em></strong></p>
  • 2026-02-20T16:04:35Z
IT Cloud Manager
  • Torrance, CA
  • onsite
  • Permanent
  • 140000.00 - 155000.00 USD / Yearly
  • We are looking for an experienced IT Cloud Manager to oversee cloud infrastructure and lead technical teams in delivering secure, scalable solutions. This role involves managing advanced cloud technologies while ensuring compliance with industry standards. Based in Torrance, California, this position offers an opportunity to drive innovation in a dynamic healthcare environment.<br><br>Responsibilities:<br>• Lead and manage cloud infrastructure projects to ensure secure and efficient operations.<br>• Oversee the implementation and maintenance of DevOps tools, CI/CD pipelines, and automation frameworks.<br>• Direct the configuration and management of networking systems, including firewalls, VPNs, VPCs, and load balancers.<br>• Collaborate with cross-functional teams to align cloud strategies with organizational goals.<br>• Ensure all systems adhere to security and compliance frameworks, such as SOC 2 and similar standards.<br>• Provide leadership and mentorship to team members, fostering attention to detail and growth.<br>• Monitor system performance and proactively address issues to optimize operations.<br>• Develop and refine processes for continuous improvement and streamlined workflows.<br>• Manage backup technologies and configuration management to safeguard data and system integrity.<br>• Utilize analytical skills to troubleshoot problems and implement effective solutions.
  • 2026-03-12T17:28:47Z