15 results for Customer Service Manager in Ladera Ranch, CA

Customer Service Specialist

Vista, CA
onsite
Temporary
24 - 28 USD / Hourly
The Customer Service Specialist will assist customers with product questions, order support, and general service inquiries. This role requires someone who is patient, attentive, and capable of communicating clearly with customers while maintaining a high level of professionalism. The ability to resolve issues efficiently and provide thoughtful service is essential in helping the company maintain its reputation for strong customer satisfaction. Our client is looking for a candidate who enjoys interacting with people and helping customers find solutions. The ideal professional will be organized, adaptable, and able to maintain a positive attitude while managing multiple service requests throughout the day. Key Responsibilities<ul><li>Assist customers with product questions and order inquiries</li><li>Process returns, exchanges, and service requests</li><li>Maintain accurate records of customer communications</li><li>Work with internal teams to resolve customer issues</li><li>Provide updates regarding order status and delivery timelines</li><li>Support customer satisfaction initiatives and service improvements</li></ul>
2026-03-13T00:00:00Z

Customer Service Representative

Monrovia, CA
onsite
Temporary
20 - 22 USD / Hourly
Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. For immediate consideration apply today!· Assist customers in Spanish and English over the phone · Receiving and placing customer service telephone calls· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism· Resolving customer complaints, managing database records, drafting status reports on customer service issues· Data entry and research as required to troubleshoot customer problems
2026-03-06T00:00:00Z

Customer Service Representative

Los Angeles, CA
onsite
Contract / Temporary to Hire
22.5 - 25 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Commerce, California. In this Contract to permanent position, you will play a key role in ensuring smooth communication with customers, processing orders, and maintaining accurate records. This role demands strong attention to detail, excellent organizational skills, and the ability to provide timely follow-up. Responsibilities:• Prepare and revise quotes efficiently based on customer inquiries and ensure all details are accurate.• Convert approved quotes into invoices and oversee deposit collection with confirmation.• Maintain thorough documentation by consistently following up on open quotes and invoices.• Provide polite and attentive assistance with accounts receivable, including sending payment reminders and escalating issues when necessary.• Collaborate with internal teams to coordinate production schedules and shipping timelines, keeping customers informed proactively.• Address and resolve customer concerns regarding scheduling changes, delivery updates, or missing information in a calm and attentive manner.• Support inventory tracking and shipping documentation to ensure timely deliveries.• Handle inbound and outbound calls with a focus on delivering exceptional customer service.
2026-03-20T00:00:00Z

Customer Service Representative

Irvine, CA
onsite
Temporary
18 - 20 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Irvine, California, on a contract basis. In this role, you will provide essential support to our banking branch by delivering excellent customer service and managing daily teller operations. This position offers a 90-day contract duration with the potential for extension based on branch requirements. Responsibilities: • Process a variety of banking transactions efficiently, including deposits, withdrawals, and check cashing. • Handle cash accurately and securely while adhering to company policies and procedures. • Deliver exceptional customer service by addressing inquiries and resolving account-related issues. • Maintain a detail-oriented and friendly demeanor in all customer interactions. • Assist in managing heavy retail traffic within the branch. • Support branch operations by ensuring compliance with regulatory and security standards. • Respond to inbound calls promptly, providing accurate information and assistance. • Collaborate with team members to meet branch goals and ensure smooth daily operations. • Utilize order entry systems effectively to process transactions and customer requests. • Uphold the confidentiality and security of customer information at all times.
2026-03-21T00:00:00Z

Customer Service Representative

Santa Ana, CA
onsite
Temporary
22.8 - 26.4 USD / Hourly
We are looking for a success-driven Customer Service Representative to join our team on a long-term contract basis in Santa Ana, California. In this role, you will provide technical and account-related support to end-users across various systems while delivering exceptional customer service. This position requires strong communication skills, troubleshooting abilities, and a proactive approach to addressing customer concerns. Responsibilities: • Assist customers by diagnosing and resolving reported issues using established troubleshooting techniques. • Document customer interactions, troubleshooting steps, and resolutions in web-based customer service systems. • Provide guidance and education to users on navigating systems and utilizing features effectively. • Gather detailed information about system-related issues and escalate complex matters to the Development Team as needed. • Collaborate with management and cross-functional teams to stay informed about product updates, new features, and company policies. • Address customer inquiries related to 3rd party photo ordering processes and ensure smooth interactions. • Support end-users with account access, basic hardware and software setup, and system navigation. • Maintain an empathetic approach during all customer interactions. • Continuously improve service delivery by providing feedback and suggestions to leadership.
2026-03-20T00:00:00Z

Customer Service Representative

Oceanside, CA
onsite
Temporary
23 - 25 USD / Hourly
Robert Half is working with a fast-growing logistics company in San Diego that is seeking a Customer Service Representative to support their operations and client communication. Logistics organizations depend heavily on strong customer service teams to ensure that shipments, orders, and client requests are handled efficiently and professionally. Our client is looking for a professional who enjoys helping customers, solving problems, and maintaining clear communication throughout the service process. Individuals who succeed in this role tend to be detail oriented, patient, and capable of managing multiple customer requests while maintaining a positive and professional attitude. Key Responsibilities<ul><li>Respond to customer inquiries via phone, email, and online systems</li><li>Provide updates on orders, shipments, and service requests</li><li>Coordinate with internal departments to resolve customer concerns</li><li>Maintain accurate records of customer interactions and transactions</li><li>Assist with order entry and service documentation</li><li>Support general administrative tasks within the customer service department</li></ul>
2026-03-13T00:00:00Z

Customer Service Representative

Irvine, CA
onsite
Temporary
22 - 25 USD / Hourly
We are proud to represent a fast-growing, client-focused mortgage brokerage in Irvine that is redefining the home financing experience.As a Customer Service Representative on a contract to hire basis, you’ll be the voice of our brand connecting with motivated homebuyers, building trust, and driving success. This is an exciting opportunity to join a collaborative team where your contributions directly impact growth and client satisfaction.What You’ll Do<ul><li>Engage & Convert: Respond to inbound leads and follow up with warm prospects via phone, email, and CRM to build lasting relationships.</li><li>Drive Results: Schedule appointments for loan officers, assist with pre-qualification, and help clients take the next step toward homeownership.</li><li>Collaborate & Grow: Partner with referral sources and internal teams to maximize opportunities and deliver exceptional service.</li></ul>What We’re Looking For<ul><li>Sales Savvy: Strong communication and relationship-building skills with a passion for helping people.</li><li>Goal-Oriented: Motivated by targets and thrives in a fast-paced environment.</li><li>Tech-Comfortable: Experience with CRM systems and digital communication tools.</li><li>Mortgage Knowledge: No Mortgage Knowledge necessary! We will train up on all our services</li></ul>Why Join Us?<ul><li>Growth Potential: Contract-to-hire with clear pathways for advancement to loan officer (we will sponsor loan officer certifications).</li><li>Commission Opportunity: Once hired on permanently, you’ll earn competitive commissions on closed deals your success pays off!</li><li>Supportive Culture: Work with a team that values integrity, collaboration, and innovation.</li><li>Impactful Work: Help clients achieve one of life’s biggest milestones homeownership.</li><li>Competitive Compensation: Base pay plus performance incentives once hired on.</li></ul>
2026-03-05T00:00:00Z

Client Services Representative

San Diego, CA
onsite
Temporary
21 - 23 USD / Hourly
About the Role Robert Half is partnering with a well-established insurance organization seeking a detail-oriented Client Services Representative to support their compliance and operations team. This role has a strong administrative and coordination focus, assisting with client documentation, internal processes, and regulatory recordkeeping.The ideal candidate is highly organized, enjoys supporting internal teams and clients, and thrives in a structured environment where accuracy and follow-through are important.Key Responsibilities<ul><li>Provide administrative support to the client services and compliance teams</li><li>Assist with maintaining and updating client records, compliance documentation, and internal files</li><li>Track deadlines, renewals, and required documentation related to client accounts</li><li>Coordinate with internal departments to gather information and ensure client files are complete and compliant</li><li>Maintain organized databases, spreadsheets, and document tracking systems</li><li>Assist with preparing documentation for internal reviews and audits</li><li>Respond to client inquiries and support requests in a professional and timely manner</li><li>Support scheduling, document preparation, and other administrative tasks as needed</li></ul>
2026-03-06T00:00:00Z

Customer Support Agent

Torrance, CA
onsite
Contract / Temporary to Hire
18 - 18 USD / Hourly
We are looking for a dedicated Customer Support Agent to join our team in Torrance, California. In this role, you will deliver exceptional service and operational assistance to ensure customer satisfaction and address inquiries efficiently. This position is a Contract-to-permanent opportunity and may require weekend or early morning shifts based on business needs. Responsibilities: • Respond promptly and professionally to customer inquiries via phone, email, or other communication channels. • Maintain accurate and detailed records of customer interactions and resolutions. • Address customer concerns with effective solutions while ensuring a positive experience. • Identify and escalate potential issues related to website functionality or system errors. • Monitor and improve response times, especially during the start and end of the business day. • Proactively follow up with customers to ensure satisfaction and resolution of issues. • Collaborate with team members to develop and implement service improvements. • Utilize strong problem-solving abilities to handle complex customer situations effectively. • Ensure compliance with established procedures and maintain high standards of service. • Adapt to evolving technologies and processes to support customer needs effectively.
2026-03-20T00:00:00Z

Customer Support Sales

Torrance, CA
onsite
Contract / Temporary to Hire
18 - 18 USD / Hourly
We are looking for a motivated and customer-oriented, detail-oriented individual to join our team as a Customer Support Sales Representative in Torrance, California. In this Contract to permanent position, you will play a pivotal role in delivering exceptional service while supporting sales efforts. This role offers an exciting opportunity to engage with customers, showcase products, and contribute to a dynamic manufacturing environment. Responsibilities: • Greet customers warmly and assist them in identifying their needs, ensuring a positive interaction. • Provide detailed information about products and services to help customers make informed purchasing decisions. • Promote and sell products on-site, utilizing effective sales techniques to meet or surpass sales targets. • Conduct product demonstrations to showcase features and benefits, addressing customer inquiries and concerns. • Build and maintain strong relationships with customers to encourage repeat business and referrals. • Manage inventory to ensure merchandise is well-stocked, organized, and visually appealing. • Record and maintain accurate sales transactions and prepare reports on sales performance as required. • Collaborate with team members to deliver seamless customer service and support shared sales strategies.
2026-03-20T00:00:00Z

Call Center Representative

Irvine, CA
onsite
Temporary
21 - 22 USD / Hourly
We are looking for an experienced Senior Customer Service Representative to join our team on a long-term contract basis. Based in Irvine, California, this role involves coaching, training, and supporting customer service teams to achieve excellence in performance and customer satisfaction. The ideal candidate is passionate about fostering growth and enhancing service quality. Responsibilities: • Evaluate and monitor customer service calls to ensure compliance, accuracy, and exceptional customer experiences. • Provide timely feedback and coaching to improve team performance in sales and service. • Develop and facilitate dynamic training programs, workshops, and interactive role-playing sessions. • Partner with leadership to identify key training areas and implement improvement strategies. • Analyze performance metrics and trends, delivering actionable insights to management. • Cultivate a positive team environment that encourages growth and motivation. • Ensure adherence to organizational standards and customer service best practices. • Stay updated on industry trends and apply them to enhance training processes. • Collaborate with cross-functional teams to optimize customer service operations.
2026-03-19T00:00:00Z

Sales Account Manager

Los Angeles, CA
onsite
Permanent
100000 - 120000 USD / Yearly
We are seeking a dynamic and relationship driven Sales Account Manager with experience in the home décor, lighting, tabletop, or tablescape industry. This role is responsible for managing and growing key retail accounts, including big box retailers and specialty retail partners, while driving revenue growth and maintaining strong client relationships. The ideal candidate understands retail buying cycles, merchandising strategies, and product positioning within the home goods space. This position offers a hybrid work environment and the opportunity to work closely with internal teams including product development, marketing, and operations.Key Responsibilities<ul><li>Manage and grow relationships with key retail accounts including big box retailers, national chains, and specialty home décor retailers</li><li>Serve as the primary point of contact for assigned accounts, ensuring high levels of customer satisfaction and partnership</li><li>Drive sales growth through account development, upselling, and new product placement within existing retail partners</li><li>Partner with buyers and merchandising teams to present seasonal collections, new product launches, and promotional programs</li><li>Develop and execute account strategies, sales forecasts, and business plans aligned with company revenue goals</li><li>Analyze sell through data, market trends, and consumer insights to optimize product assortment and pricing strategies</li><li>Collaborate with internal teams including marketing, supply chain, product development, and operations to support account success</li><li>Coordinate product launches, promotions, and merchandising initiatives with retail partners</li><li>Monitor inventory levels, replenishment needs, and order fulfillment to ensure product availability</li><li>Prepare and deliver sales reports, performance analysis, and account updates to leadership</li><li>Attend trade shows, industry events, and retailer meetings as needed</li><li>Identify new retail opportunities and strategic partnerships within the home décor and lifestyle market</li></ul>
2026-03-06T00:00:00Z

Sales Account Manager

Brea, CA
onsite
Contract / Temporary to Hire
75000 - 85000 USD / Yearly
We are seeking a well-organized Assistant Sales Coordinator to provide essential support to our VP of Sales and Sales Manager. Responsibilities -Assist sales team in developing and following up on new sales leads.-Coordinate schedules for customers and sales team, gather and provide information and documents as requested, and communicate relevant information among colleagues.-Review, analyze, and store the organization’s financial and non-financial data in electronic form, and present reports upon request.-Process orders with accuracy and timeliness.-Inform customers of unforeseen delays or problems, and determine the best course of action.-Investigate and respond to customer complaints, and determine the level of after-sales support required.
2026-03-17T00:00:00Z

Supply Chain Manager

Glendora, CA
onsite
Permanent
100000 - 140000 USD / Yearly
We are looking for an experienced Supply Chain Manager to oversee and optimize the movement of multiple product lines from origin to consumption. This role is critical in ensuring the efficiency of procurement, inventory management, and customer satisfaction while driving strategic improvements across supply chain operations. The ideal candidate will have a proven track record of managing global logistics and implementing advanced reporting systems to support organizational growth. Responsibilities: • Manage the lifecycle of multiple product lines, including forecasting, procurement, and inventory control, to ensure seamless delivery to customers. • Lead product development initiatives within the supply chain by serving as a project manager and driving strategic execution. • Analyze financial data to inform supply chain planning and provide actionable recommendations for process improvements. • Enhance existing processes by utilizing advanced tools and technologies to optimize operations and reporting. • Develop and expand key performance indicators and reporting systems to improve supply chain transparency and accountability. • Collaborate with senior leadership to refine operational processes that improve the customer experience. • Conduct comprehensive analysis of inventory usage, scrap, and waste, and recommend strategies to reduce losses and increase turnover. • Address and resolve challenges related to logistics, shortages, engineering changes, and order cancellations in a proactive manner. • Coordinate material movements between suppliers, storage areas, and internal teams to ensure timely availability of resources. • Partner with cross-functional teams, including Quality Assurance, Manufacturing, and Engineering, to ensure smooth material flow and alignment with organizational goals.
2026-03-10T00:00:00Z

Supply Chain Manager

Santa Fe Springs, CA
onsite
Permanent
120000 - 140000 USD / Yearly
We are looking for an experienced Supply Chain Manager to lead and optimize our supply chain operations in Santa Fe Springs, California. This role involves developing strategies to enhance customer satisfaction, minimize inventory levels, and achieve cost efficiency while maintaining high-quality standards. The ideal candidate will oversee purchasing and planning functions, collaborate with suppliers and internal teams, and drive continuous improvement initiatives. Responsibilities: • Develop and execute supply chain strategies to optimize delivery times, inventory levels, and overall cost efficiency. • Supervise and mentor a team of buyers and planners to ensure effective operations and growth with attention to detail. • Establish and enforce best practices in planning and purchasing processes to improve compliance and operational performance. • Monitor supplier performance and implement corrective actions to meet organizational quality and cost objectives. • Analyze procurement activities to identify areas for cost reduction and process improvement. • Negotiate contracts and agreements with suppliers to secure favorable terms and ensure alignment with company goals. • Implement inventory management solutions, including pull-based replenishment methods like Kanban and consignment processes. • Generate and review regular reports on purchasing metrics, delivery performance, and inventory levels. • Stay informed about market trends and risks to proactively adjust supply chain strategies. • Collaborate with internal departments to ensure timely production schedules and customer order fulfillment.
2026-03-12T00:00:00Z