<p>A healthcare organization in Carlsbad is looking for a <strong>Collections Clerk</strong> to support its accounts receivable team. This position is ideal for someone who is detail-oriented, comfortable working with account balances, and confident communicating with customers and insurance-related contacts.</p><p>The Collections Clerk will help keep receivables moving by reviewing aging reports, researching outstanding balances, making follow-up calls, and ensuring account activity is documented accurately.</p><p>What You’ll Do:</p><ul><li>Review aging reports and identify accounts requiring follow-up</li><li>Contact customers regarding outstanding balances</li><li>Follow up on unpaid invoices and unresolved account balances</li><li>Document collection activity and customer communications</li><li>Research payment discrepancies and account history</li><li>Review account documentation to determine outstanding amounts</li><li>Coordinate with billing and AR teams to resolve issues</li><li>Assist with payment posting and account adjustments</li><li>Track collection activity and promised payments</li><li>Prepare and update aging reports</li><li>Escalate disputed or complex accounts appropriately</li><li>Maintain accurate customer account records</li><li>Assist with account reconciliations</li><li>Respond to customer questions regarding balances and payments</li><li>Support the broader accounting team with AR projects</li></ul><p><br></p>
<p>A growing business services company is looking for a <strong>Collections Clerk</strong> to join its accounts receivable team. This is an excellent entry-to-mid-level opportunity for someone who is comfortable communicating with customers, enjoys staying organized, and wants to build a career in accounting and receivables.</p><p>You’ll help monitor customer accounts, follow up on outstanding balances, document collection activity, and work with the accounting team to resolve payment issues.</p><p><strong>Responsibilities:</strong></p><ul><li>Review customer accounts for past-due balances</li><li>Contact customers by phone and email regarding outstanding invoices</li><li>Send payment reminders and collection correspondence</li><li>Document all collection activity accurately</li><li>Research account discrepancies and payment questions</li><li>Review invoices and supporting documentation</li><li>Apply customer payments and assist with account updates</li><li>Escalate unresolved disputes to the appropriate team</li><li>Work with AR and customer service teams to resolve account issues</li><li>Maintain accurate aging reports</li><li>Follow established collection procedures</li><li>Assist with account reconciliations</li><li>Track promises to pay and follow up accordingly</li><li>Prepare basic AR and collections reports</li><li>Assist with other accounting projects as needed</li></ul>