25 results for Customer Service Agent in La Jolla Amago, CA

Customer Service Representative

Oceanside, CA
onsite
Temporary
22 - 26 USD / Hourly
Not all customer service roles are created equal. Some are transactional. Others are relationship-driven, problem-solving, and central to how a company builds trust with its customers.Our client, a growing consumer-focused brand, is seeking a Customer Service Representative who understands that every interaction is an opportunity to strengthen the customer experience. This role goes beyond answering questions — it’s about owning conversations, resolving challenges thoughtfully, and representing the brand with professionalism and clarity. Key Responsibilities<ul><li>Manage inbound customer inquiries via phone, email, and chat</li><li>Resolve issues related to orders, products, and account support</li><li>Maintain detailed CRM records and customer interaction history</li><li>Collaborate cross-functionally with operations and logistics teams</li><li>Identify trends in customer feedback and escalate when needed</li><li>Deliver a high-quality, solution-oriented customer experience</li></ul>
2026-03-27T00:00:00Z

Customer Service Representative

Ladera Ranch, CA
onsite
Contract / Temporary to Hire
21.85 - 25.3 USD / Hourly
We are looking for a detail-oriented and customer-focused Customer Service Representative to join our team in Irvine, California. In this Contract to permanent position, you will play a key role in providing exceptional service to our clients by managing both inbound and outbound communication. This is an excellent opportunity for individuals who are passionate about delivering solutions and enhancing customer satisfaction. Responsibilities:• Respond to approximately 10 inbound calls per day, addressing customer inquiries and resolving issues efficiently.• Conduct between 30 to 80 outbound calls daily after completing training, ensuring timely follow-ups with clients.• Provide customers with next-step instructions and follow-up links as needed.• Accurately enter and update customer orders using the Salesforce platform.• Maintain detailed records of interactions and transactions to ensure data accuracy.• Collaborate with team members to improve processes and enhance the overall customer experience.• Stay informed about company products and services to provide knowledgeable assistance.• Handle customer concerns with professionalism and escalate complex issues when necessary.• Meet or exceed performance metrics related to call handling and customer satisfaction.
2026-04-03T00:00:00Z

Customer Service Representative

San Diego, CA
onsite
Temporary
20 - 22 USD / Hourly
Our client is a respected nonprofit organization dedicated to making a positive impact in the community. They are seeking a compassionate and solutions-oriented Customer Service Representative to join their mission-driven team and serve as the first point of contact for individuals seeking support and information. Key Responsibilities:<ul><li>Provide professional and empathetic support to donors, beneficiaries, and community partners via phone, email, and in-person interactions</li><li>Address inquiries, resolve concerns, and ensure a positive experience for all stakeholders</li><li>Maintain accurate records of interactions and process documentation with attention to confidentiality</li><li>Assist with donation processing, event registration, and information dissemination</li><li>Collaborate with program teams to escalate and resolve complex issues</li><li>Maintain up-to-date knowledge of organizational programs, services, and resources</li><li>Uphold the organization’s values with every interaction</li></ul>
2026-04-03T00:00:00Z

Customer Service Representative

San Diego, CA
onsite
Temporary
20 - 22 USD / Hourly
Our client is a reputable organization seeking a proactive and personable Customer Service Representative to join their team. This role is ideal for an individual who excels at communicating with customers, resolving issues efficiently, and delivering outstanding service in a fast-paced environment. Key Responsibilities:<ul><li>Provide prompt and courteous customer support via phone, email, and chat</li><li>Address customer inquiries, resolve complaints, and ensure positive experiences</li><li>Maintain accurate records of interactions, transactions, and feedback</li><li>Collaborate with team members and other departments to solve customer concerns</li><li>Assist with order processing, returns, and account management</li><li>Stay informed about products, services, and company policies</li><li>Uphold confidentiality and professionalism in all customer interactions</li></ul>
2026-03-31T00:00:00Z

Customer Service Representative

San Diego, CA
onsite
Temporary
20 - 21 USD / Hourly
About the Role Robert Half is partnering with a mission-driven nonprofit organization seeking a compassionate and detail-oriented Customer Service Representative. This role is ideal for someone who is passionate about making a difference in the community while delivering exceptional service and support.You’ll serve as a key point of contact for clients, providing information, resolving inquiries, and ensuring a positive experience for individuals seeking assistance.Key Responsibilities<ul><li>Provide high-quality customer service via phone, email, and in person</li><li>Respond to client inquiries and provide accurate information about programs and services</li><li>Assist with intake processes, documentation, and data entry</li><li>Maintain and update client records in internal systems</li><li>Route inquiries to appropriate departments as needed</li><li>Support scheduling and coordination of services</li><li>Handle sensitive information with professionalism and confidentiality</li></ul>
2026-03-18T00:00:00Z

Customer Service Representative

San Marcos, CA
onsite
Temporary
21 - 25 USD / Hourly
In healthcare, communication is not just about efficiency — it’s about clarity, empathy, and trust. A respected healthcare organization is hiring a Customer Service Representative to support patient coordination and administrative communication. This role is ideal for someone who can balance professionalism, empathy, and accuracy while working in a structured, fast-paced environment. Key Responsibilities<ul><li>Handle patient inquiries, scheduling, and appointment coordination</li><li>Maintain accurate patient records and documentation</li><li>Verify information and support administrative workflows</li><li>Communicate clearly with patients, providers, and internal teams</li><li>Ensure compliance with confidentiality and healthcare regulations</li><li>Provide a calm, solution-focused experience for patients</li></ul>
2026-03-27T00:00:00Z

Customer Service Representative

San Diego, CA
onsite
Temporary
19 - 22 USD / Hourly
Our company is seeking an enthusiastic Customer Service Representative to be the first point of contact for our clients. If you excel at communication, problem-solving, and providing exceptional customer experiences, this opportunity is for you. Responsibilities:<ul><li>Respond promptly to customer inquiries via phone, email, and chat.</li><li>Resolve customer complaints and provide accurate information regarding products and services.</li><li>Document interactions and follow established procedures for issue escalation.</li><li>Maintain a high level of professionalism and adhere to company service standards.</li><li>Collaborate with internal teams to ensure customer needs are met.</li><li>Assist in identifying trends and opportunities for process improvement.</li></ul>
2026-03-31T00:00:00Z

Customer Service Representative

San Diego, CA
onsite
Temporary
19.5 - 21 USD / Hourly
Our team is currently seeking a Customer Service Representative to support a reputable non-profit client in San Diego, CA. This role is based in a call center environment, where you will have the opportunity to make a meaningful impact by assisting community members and supporting the organization's mission. If you are passionate about helping others and thrive in a fast-paced setting, we encourage you to apply. Key Responsibilities:<ul><li>Manage a high volume of inbound and outbound calls in a professional and compassionate manner</li><li>Provide accurate information and resources to callers regarding the non-profit’s programs and services</li><li>Document interactions and maintain up-to-date client records in the database</li><li>Handle sensitive information with empathy and confidentiality</li><li>Collaborate with team members to improve processes and service delivery</li><li>Escalate complex issues to supervisors or appropriate departments when necessary</li></ul>
2026-03-19T00:00:00Z

Customer Service Representative

San Diego, CA
onsite
Temporary
20 - 22 USD / Hourly
Our company is seeking a dedicated Customer Service Representative to be the first point of contact for our clients. This position is ideal for individuals who excel in communication, problem-solving, and delivering exceptional customer experiences. Responsibilities:<ul><li>Respond to customer inquiries via phone, email, and chat, ensuring prompt and accurate solutions.</li><li>Resolve customer issues and provide information about products and services.</li><li>Document interactions and follow established procedures for escalating concerns.</li><li>Maintain professionalism and adhere to service standards at all times.</li><li>Collaborate across departments to ensure customer needs are met efficiently.</li><li>Assist in identifying process improvements based on customer feedback.</li></ul>
2026-04-03T00:00:00Z

Client Services Representative

San Diego, CA
onsite
Temporary
22 - 24 USD / Hourly
About the Company: Our client, a reputable and growing insurance firm, is seeking a Client Service Associate to join their team. This organization prides itself on delivering exceptional customer service and tailored insurance solutions to individuals and businesses.Position Overview: The Client Service Associate will be responsible for supporting clients, agents, and internal teams by ensuring a seamless service experience. This role is ideal for someone who is detail-oriented, customer-focused, and thrives in a fast-paced, client-driven environment.Key Responsibilities:<ul><li>Serve as a primary point of contact for client inquiries via phone, email, and in person</li><li>Assist clients with policy questions, coverage details, and account updates</li><li>Process policy changes, endorsements, renewals, and cancellations</li><li>Prepare and distribute insurance documents, certificates, and correspondence</li><li>Support agents and account managers with administrative and client service tasks</li><li>Maintain accurate and up-to-date client records in agency management systems</li><li>Follow up on outstanding documentation and ensure timely resolution of client requests</li><li>Ensure compliance with company policies and insurance regulations</li><li>Assist with billing inquiries and payment processing as needed</li></ul>
2026-04-03T00:00:00Z

Customer Support Specialist

San Diego, CA
onsite
Temporary
20 - 21 USD / Hourly
About the Organization:Our client is a mission-driven nonprofit dedicated and they are seeking a compassionate and detail-oriented Customer Support Specialist to join their team and help provide exceptional support to their clients, partners, and community members.Role Overview:The Customer Support Specialist will serve as the first point of contact for individuals seeking assistance, information, or resources. This role requires excellent communication skills, empathy, and a commitment to helping others. The ideal candidate will thrive in a fast-paced environment while maintaining professionalism and a client-focused approach.Key Responsibilities:<ul><li>Respond promptly to inquiries via phone, email, and other communication channels.</li><li>Provide accurate information about the organization’s programs, services, and resources.</li><li>Maintain detailed records of interactions and client requests in internal systems.</li><li>Collaborate with internal teams to resolve issues efficiently and ensure a positive client experience.</li><li>Assist with data entry and reporting to support organizational tracking and performance metrics.</li><li>Identify opportunities to improve customer service processes and suggest enhancements.</li></ul>
2026-04-03T00:00:00Z

Customer Success Specialist

San Diego, CA
onsite
Temporary
20 - 20 USD / Hourly
About the Organization:Our client is a mission-driven nonprofit committed to supporting underserved populations. They are seeking a proactive Customer Success Specialist to ensure clients and partners achieve meaningful outcomes through the organization’s programs and services. This role transitions to hybrid (3 days remote, 2 days in office) after the first six months of onsite work. Role Overview:The Customer Success Specialist is responsible for building strong relationships with clients and stakeholders, providing guidance and support, and ensuring satisfaction with the organization’s offerings. This role combines problem-solving, communication, and data tracking to drive positive client outcomes and strengthen engagement.Key Responsibilities:<ul><li>Onboard and guide clients through programs, services, or initiatives.</li><li>Act as a trusted resource, addressing client questions, concerns, and feedback.</li><li>Monitor client engagement and satisfaction, identifying opportunities to enhance experiences.</li><li>Collaborate with internal teams to resolve challenges and implement solutions.</li><li>Maintain accurate records in CRM or database systems for reporting and analysis.</li><li>Contribute to process improvements to enhance client success and retention.</li></ul>
2026-04-03T00:00:00Z

Customer Success Specialist

San Diego, CA
onsite
Temporary
19 - 20 USD / Hourly
We are looking for a Customer Success Specialist for our non-profit organization to provide outstanding support to individuals seeking assistance and information about our programs. This role interacts regularly with clients, community members, and service partners via phone, email, and in-person, utilizing empathy and strong communication skills to connect people with resources and ensure a positive experience. Key Responsibilities:<ul><li>Respond to inquiries from clients and community stakeholders, offering information about the non-profit’s services and programs.</li><li>Assess needs and provide referrals to appropriate community resources.</li><li>Maintain accurate records of client interactions and service requests.</li><li>Ensure compliance with privacy, confidentiality, and organizational procedures.</li><li>Contribute to process improvements and training to support service delivery.</li><li>Assist with outreach and program promotion efforts as needed.</li><li>Collaborate effectively with internal teams and external partners to resolve issues and enhance client outcomes.</li><li>Handle difficult or sensitive client situations with professionalism and compassion.</li></ul>
2026-04-01T00:00:00Z

Spanish Customer Service Representative

Chula Vista, CA
onsite
Temporary
20 - 21 USD / Hourly
Our nonprofit organization is seeking a skilled and empathetic Bilingual Customer Service Representative to join our call center team. As the first point of contact for individuals in need of assistance, you will deliver exceptional customer support in both English and Spanish, helping callers access vital resources within the community. Key Responsibilities:<ul><li>Answer inbound calls from clients in both English and Spanish, providing information and guidance about available services and support programs </li><li>Listen actively to understand and assess the needs of callers, offering personalized referrals to nonprofit and community resources </li><li>Document call interactions and referral details accurately in organizational systems </li><li>Maintain strict confidentiality and adhere to organizational policies and procedures </li><li>Participate in training and ongoing development to stay informed about resources and call center best practices </li><li>Collaborate with team members to ensure positive outcomes for callers and maintain a high level of service </li><li>Handle sensitive situations with empathy and escalate cases when necessary </li></ul>
2026-04-01T00:00:00Z

Bilingual Customer Service Representative

San Diego, CA
onsite
Temporary
18 - 21 USD / Hourly
Our client, a leading non-profit organization in San Diego, CA is seeking a dedicated Spanish-Speaking Customer Service Representative to join their call center team. This position plays a vital role ensuring that program participants and community members receive exceptional support and access to the organization's resources. Key Responsibilities:<ul><li>Provide phone-based customer service and support in both Spanish and English.</li><li>Address inquiries related to non-profit programs, services, and application status.</li><li>Accurately document customer interactions and case outcomes in internal systems.</li><li>Escalate complex cases to appropriate team members as needed.</li><li>Demonstrate empathy, active listening, and professionalism at all times.</li><li>Collaborate with fellow team members to deliver seamless service.</li></ul>
2026-03-19T00:00:00Z

Customer Experience Specialist

San Diego, CA
onsite
Contract / Temporary to Hire
20 - 20 USD / Hourly
Robert Half is partnering with a mission-driven nonprofit organization to identify a Bilingual Customer Service Representative (Spanish/English) who is passionate about supporting the community. This is a great opportunity to join a collaborative team dedicated to making a meaningful impact. Work Schedule: This position will begin fully onsite to support training and team integration. After the first 6 months, the role will transition to a hybrid schedule (3 days remote, 2 days onsite). Key Responsibilities:<ul><li>Provide exceptional customer service via phone, email, and in person</li><li>Assist clients with inquiries, applications, and service navigation</li><li>Maintain accurate records and documentation in internal systems</li><li>Collaborate with internal departments to ensure timely service delivery</li><li>Handle sensitive information with confidentiality and professionalism</li></ul>
2026-03-18T00:00:00Z

Bilingual Spanish Customer Service Representative

San Diego, CA
onsite
Temporary
20 - 21 USD / Hourly
About the RoleOur client, a mission-driven nonprofit organization, is seeking a Bilingual Customer Service Representative to provide exceptional support to Spanish- and English-speaking constituents. This role is ideal for a professional passionate about helping others and ensuring seamless communication between the organization and the community it serves.Key Responsibilities<ul><li>Respond to incoming calls, emails, and inquiries in Spanish and English.</li><li>Assist community members with questions regarding programs, services, and resources.</li><li>Document interactions accurately and maintain detailed records in internal databases.</li><li>Collaborate with team members to ensure a high standard of customer service.</li><li>Identify opportunities to improve the constituent experience and share feedback with management.</li></ul>
2026-03-11T00:00:00Z

Bilingual Spanish Customer Service Representative

San Diego, CA
onsite
Temporary
20 - 20 USD / Hourly
About the Company: Our client, a well-established construction company, is seeking a Bilingual Customer Service Representative to support their growing operations. This organization is known for delivering high-quality projects and maintaining strong relationships with clients, vendors, and field teams.Position Overview: The Bilingual Customer Service Representative will serve as a key point of contact for Spanish- and English-speaking clients, vendors, and internal teams. This role is ideal for someone who is highly organized, customer-focused, and comfortable working in a fast-paced, project-driven environment.Key Responsibilities:<ul><li>Provide exceptional customer service in both Spanish and English via phone, email, and in person</li><li>Serve as a liaison between clients, subcontractors, and internal teams</li><li>Handle inbound inquiries related to project timelines, service requests, and general support</li><li>Schedule appointments, site visits, and service calls for field teams</li><li>Maintain and update customer records, job details, and service requests in internal systems</li><li>Assist with coordinating project documentation, contracts, and work orders</li><li>Resolve customer concerns in a timely and professional manner</li><li>Support billing inquiries, invoices, and payment follow-ups as needed</li><li>Collaborate with project managers and operations teams to ensure smooth communication</li></ul>
2026-04-03T00:00:00Z

Bilingual Spanish Customer Service Specialist

San Diego, CA
onsite
Contract / Temporary to Hire
20 - 20 USD / Hourly
Robert Half is working with a respected nonprofit organization seeking a Bilingual Spanish Customer Service Specialist to support their growing team. This role is ideal for someone who enjoys helping others, thrives in a fast-paced environment, and wants to be part of an organization that makes a real difference in the community. Schedule & Work Environment: This position will start fully onsite to ensure hands-on training and team collaboration. After successfully completing the first 6 months, employees will transition to a hybrid schedule (3 days remote, 2 days onsite).What You’ll Do:<ul><li>Serve as a primary point of contact for clients via phone, email, and in-person interactions</li><li>Provide guidance, answer questions, and connect clients with appropriate services</li><li>Enter and update client information with a high level of accuracy</li><li>Coordinate with internal teams to resolve issues and ensure a smooth client experience</li><li>Uphold confidentiality standards when handling sensitive information</li></ul>
2026-03-18T00:00:00Z

Bilingual Spanish - Customer Care Associate

San Diego, CA
onsite
Temporary
20 - 20 USD / Hourly
About the Role Robert Half is partnering with a mission-driven nonprofit organization seeking a compassionate and detail-oriented Bilingual Customer Service Representative. This role is ideal for someone passionate about supporting diverse communities and providing exceptional service in both English and Spanish.You will serve as a key point of contact for clients, assisting individuals from a variety of backgrounds and ensuring they receive the support and resources they need.Key Responsibilities<ul><li>Provide high-quality customer service in both English and Spanish via phone, email, and in person</li><li>Respond to client inquiries and provide accurate information about programs and services</li><li>Assist with intake processes, documentation, and data entry</li><li>Translate and interpret information for Spanish-speaking clients as needed</li><li>Maintain and update client records in internal systems</li><li>Route inquiries to appropriate departments</li><li>Support scheduling and coordination of services</li><li>Handle sensitive and confidential information with professionalism</li></ul>
2026-03-18T00:00:00Z

Bilingual Call Center Representative

San Diego, CA
onsite
Temporary
20 - 21 USD / Hourly
We are seeking a compassionate and professional Bilingual Spanish Call Center Agent to join our non-profit referral call line team. In this role, you will serve as the first point of contact for individuals seeking assistance, information, and referrals to social services. You will handle incoming calls in both English and Spanish, ensuring a positive experience for all callers and connecting them with essential community resources and support. Key Responsibilities:<ul><li>Respond to inbound calls from clients seeking assistance, providing information and referrals for a variety of non-profit and community-based services (Based on general knowledge).</li><li>Communicate compassionately and effectively with callers in both Spanish and English </li><li>Assess client needs by actively listening, asking relevant questions, and identifying appropriate services or resources </li><li>Accurately document call details, client information, and referrals provided in the call tracking system </li><li>Maintain up-to-date knowledge of available social services, community resources, and referral procedures </li><li>Adhere to organizational protocols, confidentiality requirements, and quality standards </li><li>Escalate complex or high-risk situations to a supervisor as needed </li><li>Participate in training sessions and team meetings to continuously improve service quality and knowledge of resources </li><li>Perform other related duties as assigned to support the call center’s mission and goals </li></ul>
2026-04-01T00:00:00Z

Bilingual Customer Success Representative (Spanish/English)

San Diego, CA
onsite
Temporary
20 - 20 USD / Hourly
About the RoleOur client, a mission-driven nonprofit, is looking for a Bilingual Customer Success Representative to help ensure constituents and partners receive an outstanding experience with their programs and services. This role is perfect for someone who is proactive, empathetic, and passionate about supporting the community.Key Responsibilities<ul><li>Serve as the primary point of contact for Spanish- and English-speaking constituents.</li><li>Guide members through programs, services, and resources to ensure satisfaction and engagement.</li><li>Monitor and track constituent feedback, providing actionable insights to improve services.</li><li>Collaborate with internal teams to address issues, answer questions, and ensure seamless experiences.</li><li>Maintain accurate records in CRM systems and internal databases.</li></ul>
2026-03-11T00:00:00Z

Customer Success Specialist (Bilingual Spanish)

San Diego, CA
onsite
Contract / Temporary to Hire
20 - 20 USD / Hourly
About the Organization: Our client is a mission-driven nonprofit dedicated to empowering underserved communities and providing critical resources. They are seeking a compassionate and proactive Bilingual Spanish Customer Success Specialist to join their team and make a meaningful impact.Role Overview: The Customer Success Specialist serves as a trusted resource for clients, guiding them through programs and services while ensuring a positive, impactful experience. This role is ideal for someone passionate about helping others, with strong communication skills in both English and Spanish, and a desire to contribute to meaningful work in a nonprofit setting.Key Responsibilities:<ul><li>Build strong relationships with clients and community members to support engagement and success.</li><li>Guide clients through programs and services, ensuring they have the resources they need.</li><li>Address client inquiries, concerns, and feedback promptly and empathetically.</li><li>Monitor client satisfaction and engagement, identifying opportunities to improve outcomes.</li><li>Maintain accurate records in CRM or database systems to track interactions and outcomes.</li><li>Collaborate with internal teams to resolve issues and implement client-focused solutions.</li><li>Contribute to process improvements to enhance client experiences and organizational impact.</li></ul>
2026-04-03T00:00:00Z

Bilingual Customer Experience Specialist

San Diego, CA
onsite
Temporary
20 - 21 USD / Hourly
Our team is seeking a dedicated Bilingual Spanish Customer Experience Specialist for our non-profit call center. This role serves as a vital connection for individuals seeking assistance, resources, and referrals through our organization’s helpline. The ideal candidate will provide exceptional customer service in both English and Spanish, ensuring every call is handled with empathy, professionalism, and a focus on helping callers access community support. Key Responsibilities:<ul><li>Respond to inbound calls from clients in both English and Spanish, providing information about available services and resources </li><li>Assess caller needs, actively listen, and offer tailored referrals to nonprofit and community programs </li><li>Maintain accurate records of client interactions and referrals in organizational databases </li><li>Uphold confidentiality standards and ensure compliance with organizational policies and procedures </li><li>Participate in ongoing training to stay current on available resources and service delivery best practices </li><li>Collaborate with team members to improve service quality and share knowledge about community programs </li><li>Handle difficult or sensitive situations with empathy and escalate complex cases as necessary </li></ul>
2026-04-01T00:00:00Z

Bilingual Call Center Specialist

San Diego, CA
onsite
Temporary
18.5 - 21 USD / Hourly
Our team is seeking a Bilingual Call Center Specialist to join a dynamic call center environment in support of our valued clients. The ideal candidate will be fluent in English and Spanish, possess excellent communication skills, and thrive in a fast-paced setting. This is a great opportunity for individuals passionate about customer service and providing support across multiple channels. Key Responsibilities:<ul><li>Respond to a high volume of inbound and outbound calls in both English and Spanish</li><li>Assist customers by providing information, resolving concerns, and delivering solutions in a courteous and efficient manner</li><li>Document all customer interactions and update records accurately in our database</li><li>Work collaboratively with team members to achieve department goals</li><li>Escalate complex inquiries to the appropriate supervisor or department as needed</li><li>Maintain confidentiality of customer information at all times</li></ul>
2026-03-19T00:00:00Z