We are looking for a skilled Desktop Support Analyst to join our team in Wartburg, Tennessee. In this long-term contract role, you will be responsible for providing comprehensive technical support, troubleshooting issues, and ensuring seamless connectivity for users. This position offers an excellent opportunity to work with cutting-edge technologies and contribute to maintaining efficient IT operations.<br><br>Responsibilities:<br>• Provide hands-on desktop support, including device management, software installations, and hardware troubleshooting.<br>• Diagnose and resolve issues related to network connectivity, including LAN and WAN technologies.<br>• Perform break-fix support for docking stations, PCs, and other hardware components.<br>• Troubleshoot and resolve problems associated with Office 365 applications and services.<br>• Manage and document tickets in the support system, ensuring timely resolution of user issues.<br>• Utilize network monitoring tools to identify and address network performance or equipment issues.<br>• Configure and maintain network hardware, including switches and infrastructure components.<br>• Assist with desktop imaging and operating system installations to ensure systems are up-to-date.<br>• Support Active Directory environments by managing user accounts and permissions.<br>• Collaborate with team members to enhance IT processes and deliver superior user support.
<p>Robert Half is hiring! We are looking for a highly skilled Sr. Software Engineer to join our team. This role involves developing and maintaining robust software solutions, including scalable back-end services, APIs, and front-end components. The ideal candidate will have hands-on experience with cloud environments, distributed systems, and modern development frameworks.</p><p><br></p><p>Responsibilities:</p><p>• Design and develop scalable back-end services using Python frameworks such as Django, Flask, and FastAPI, as well as Node.js frameworks like Express and NestJS.</p><p>• Create and manage RESTful and GraphQL APIs to support web application functionalities.</p><p>• Build and enhance front-end components using React, ensuring seamless integration with back-end systems.</p><p>• Architect and deploy applications in cloud environments, utilizing services like AWS EC2, Lambda, S3, DynamoDB, and API Gateway.</p><p>• Develop and maintain microservices and distributed systems to ensure efficient application performance.</p><p>• Optimize application performance, database queries, and cloud resource utilization for maximum efficiency.</p><p>• Implement robust authentication, authorization, and security practices in application development.</p><p>• Set up and manage CI/CD pipelines and containerized deployments using Docker and related tools.</p><p>• Collaborate with cross-functional teams, including product managers, designers, and DevOps specialists, to ensure project success.</p><p>• Monitor, troubleshoot, and resolve production issues in cloud-based environments.</p>