Our client in the medical billing industry is seeking multiple Medical Billing Clerks to join their growing team. This is an excellent opportunity for candidates with experience in the medical field who are looking to build a long-term career with a company that offers strong training, stability, and an outstanding benefits package. <br> The Medical Billing Clerk will be responsible for supporting billing operations, assisting patients and insurance carriers, and ensuring claims are processed accurately and efficiently. The ideal candidate will have prior exposure to medical office or healthcare-related environments and be comfortable handling billing inquiries, claims follow-up, and payment discrepancies. <br> Key Responsibilities: <br> Process and submit medical claims to insurance companies Review accounts for billing accuracy and correct billing discrepancies Perform data entry related to patient information, charges, payments, and account updates Handle inbound and outbound customer service calls regarding billing questions and account status Interpret and explain Explanation of Benefits (EOBs) Work with insurance companies to resolve claim issues and payment delays Assist with collections activity on outstanding balances in a detail oriented manner Maintain accurate billing records and documentation Support internal billing functions and ensure timely claim submission and follow-up Qualifications: <br> Some prior experience working in the medical field is required Previous experience in medical billing, medical office support, or healthcare administration preferred Knowledge of medical billing terminology and Explanation of Benefits (EOBs) required Experience with customer phone support Strong data entry and administrative skills Requires all candidates required to undergo drug screening and all candidates required to undergo background check process Familiarity with claims submissions and insurance company processes Ability to identify and resolve billing discrepancies detail oriented communication skills and strong attention to detail Comfortable handling some collections responsibilities Training Provided: <br> In-house training on medical codes In-house training on billing software
We are looking for a detail-oriented Cash Application Specialist to support leasing-related financial operations in Knoxville, Tennessee. This contract opportunity with potential for a permanent position is ideal for someone who enjoys working with numbers, maintaining accurate records, and ensuring payments are applied correctly across accounts. The role focuses on cash application, reconciliation, and data accuracy while partnering with internal teams to keep financial information current and reliable. Candidates who are organized, dependable, and comfortable learning new systems will be well positioned for success.<br><br>Responsibilities:<br>• Reconcile daily and monthly cash activity to confirm transactions are recorded accurately and account balances remain complete.<br>• Apply incoming payments and post cash receipts within internal systems with a high degree of precision.<br>• Enter and maintain lease, customer, and payment information while keeping records current and well organized.<br>• Investigate payment variances, posting issues, and account discrepancies, then take appropriate steps to resolve them promptly.<br>• Prepare supporting reports and documentation related to lease transactions, payment activity, and reconciliation results.<br>• Work closely with accounting and operational teams to ensure timely communication and accurate financial updates.<br>• Learn and use the Lease Plus platform and other internal tools to support leasing and cash application workflows.<br>• Follow established policies, procedures, and recordkeeping standards when handling sensitive financial data.
<p>Robert HAlf is currently recruiting for a Credit and Collections Specialist to support accounts receivable activities and help maintain healthy customer credit practices for our Knoxville, Tennessee operation. This position focuses on evaluating credit information, following up on commercial accounts, and keeping documentation accurate across financial systems. The ideal candidate brings strong attention to detail, sound judgment, and the ability to communicate effectively with internal teams and customers.</p><p><br></p><p>Responsibilities:</p><p>• Review customer credit submissions, verify supporting information, and assist with decisions related to commercial account approval.</p><p>• Monitor outstanding balances, contact business customers regarding overdue invoices, and work toward timely resolution of open receivables.</p><p>• Maintain complete and accurate records of credit files, collection activity, and account updates within designated systems.</p><p>• Analyze account status and payment trends to identify risk concerns and recommend appropriate follow-up actions.</p><p>• Support daily credit and collections operations by coordinating with sales, customer service, and finance teams.</p><p>• Prepare reporting and account summaries using available tools to improve visibility into receivables performance and collection efforts.</p><p>• Use business systems such as D365 and AS400 to manage account details, payment activity, and documentation.</p><p>• Contribute to process consistency by ensuring account handling aligns with company credit policies and documentation standards.</p><p><br></p><p>The position will require 1+ years of collections experience. The position is 100% onsite and will require someone to live in the local Knoxville or surrounding areas. For immediate consideration please contact Lisa Coker at 865-370-2084 to set up an interview</p>
<p>We are looking for a Customer Success Specialist to join a contract assignment in Tennessee. This position supports customer service operations by strengthening team processes, guiding new hires, and promoting consistent service delivery. The ideal candidate brings hands-on customer support experience, communicates clearly, and can quickly become a trusted resource on internal tools and workflow standards.</p><p><br></p><p>Responsibilities:</p><p>• Create and refine operating procedures that give the customer support team clear, repeatable guidance for daily work.</p><p>• Lead onboarding and practical instruction for new team members, covering service expectations, policies, workflows, and support tools.</p><p>• Build familiarity with internal platforms and act as a go-to resource for teammates who need help navigating systems or resolving process questions.</p><p>• Provide coaching and hands-on training that improves employee confidence, accuracy, and productivity in customer-facing tasks.</p><p>• Support the growth of the support function by contributing to team development, process standardization, and efficient onboarding practices.</p><p>• Review support activity to help maintain strong service quality, dependable responses, and consistent execution across the team.</p><p>• Step in on more complex customer concerns, investigate issues thoroughly, and deliver timely, effective resolutions.</p><p>• Evaluate current workflows to uncover inefficiencies and recommend practical improvements that strengthen customer satisfaction and operational effectiveness.</p><p>• Work closely with leadership to roll out service policies, training approaches, and support strategies aligned with business goals.</p><p><br></p><p>For Immediate consideration please call Lauren Bond 865-370-2212 </p>
<p>Robert Half is currently recruiting for an experienced Credit Manager to oversee commercial credit and collections activities for our Knoxville, Tennessee team. This position plays a key role in evaluating customer accounts, supporting sound credit decisions, and helping maintain healthy cash flow across the business. The ideal candidate brings strong analytical judgment, confidence working with account portfolios, and the ability to partner effectively with internal stakeholders while balancing risk and customer service.</p><p><br></p><p>Responsibilities:</p><p>• Lead commercial credit and collections efforts by reviewing account activity, following up on outstanding balances, and driving timely resolution of payment issues.</p><p>• Assess credit applications and financial information to determine account risk, establish appropriate terms, and recommend or approve credit within established guidelines.</p><p>• Monitor customer portfolios to identify exposure trends, delinquency concerns, and changing payment behavior that may require action.</p><p>• Work closely with sales, finance, and customer-facing teams to resolve disputes, support account decisions, and maintain strong business relationships.</p><p>• Maintain accurate credit records, collection notes, and account documentation within D365 and related internal systems.</p><p>• Prepare and analyze aging reports, account status updates, and other metrics to support leadership visibility and informed decision-making.</p><p>• Use Microsoft Excel to organize data, track receivables performance, and evaluate collection and credit trends.</p><p>• Recommend process improvements that strengthen credit controls, improve collection results, and support operational efficiency.</p><p><br></p><p>The position will require a bachelor’s degree in accounting or finance. The position is 100% onsite and will require someone to live in the local Knoxville or surrounding areas</p><p><br></p><p>For immediate consideration please contact Lisa Coker at 865-370-2084 to set up an interview</p>
We are looking for a Workplace Experience Coordinator to support daily front-of-house operations at a secure client site in Louisville, Tennessee. This Contract position is ideal for someone who enjoys creating a welcoming environment while maintaining strong site security and smooth workplace services. The role combines reception support, visitor coordination, and onsite hospitality tasks to help employees and guests have an organized and welcoming experience.<br><br>Responsibilities:<br>• Manage the front desk by greeting visitors, answering incoming calls, and directing inquiries to the appropriate contacts.<br>• Monitor site entry procedures and help ensure guests and vendors follow established access guidelines within authorized areas only.<br>• Provide day-to-day pantry support by keeping shared spaces stocked, orderly, and ready for use.<br>• Prepare meeting areas before scheduled events and restore rooms afterward so spaces remain presentable and functional.<br>• Coordinate catering setup and cleanup for onsite meetings and workplace events.<br>• Support workplace operations at a smaller, security-conscious delivery center with consistent attention to detail and service standards.<br>• Respond to general administrative and reception needs to help maintain efficient daily site coverage.