<p>We are seeking a highly skilled and detail-oriented Senior Business Analyst to support the design, enhancement, and continuous improvement of our Global Portal<strong>.</strong> This role will partner closely with Product Management, IT, Operations, and Business Stakeholders to define and deliver solutions that drive exceptional digital experiences for our customers.</p><p>The ideal candidate has deep experience in end-to-end process mapping, requirements gathering and documentation, and translating business needs into clear, actionable user stories and use cases. The Sr. BA will play a pivotal role across the solution lifecycle—from ideation to implementation, testing, training, and post-launch support.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Elicit, analyze, and document business, functional, and non-functional requirements through workshops, stakeholder interviews, process analysis, and existing system reviews.</li><li>Create detailed current and future state process maps, identifying gaps, inefficiencies, and opportunities for automation and optimization.</li><li>Develop and maintain comprehensive use cases and process flows in collaboration with cross-functional teams.</li><li>Facilitate alignment between Product Management, Development, QA, and Stakeholders to ensure clear understanding of requirements and priorities.</li><li>Support User Acceptance Testing (UAT)/Operational Readiness Testing (ORT) through test case creation, execution support, and validation of requirements.</li><li>Lead or support training, knowledge transfer, and documentation efforts for internal users and external customers when needed.</li><li>Serve as a subject matter expert (SME) for the Global Portal, ensuring a cohesive and consistent customer experience across products and regions.</li><li>Partner with change management teams to ensure business readiness and successful adoption of portal enhancements.</li><li>Collaborate with Product and Program Managers to track delivery status, mitigate risks, and manage scope changes.</li></ul><p> </p>
We are looking for an IT & Business Systems Analyst to join our team in Oyster Bay, New York. In this role, you will play a key part in bridging technology and business needs by optimizing systems, improving workflows, and supporting IT operations. The ideal candidate will have a strong background in business analysis, system coordination, and technical problem-solving.<br><br>Responsibilities:<br>• Collaborate with stakeholders to identify, analyze, and document requirements for software projects and system enhancements.<br>• Manage and enhance the Kace ticketing system, focusing on workflow optimization and reporting.<br>• Assess and recommend technology solutions in collaboration with the IT Manager and external vendors.<br>• Coordinate system implementations, lead user training sessions, and create comprehensive documentation to support users.<br>• Partner with the Manufacturing Process Analyst to align IT strategies with operational workflows.<br>• Develop and maintain standardized IT processes, ensuring clear communication and efficient workflows across teams.<br>• Oversee the management and organization of SharePoint content and structure to improve usability.<br>• Identify opportunities for automation using Microsoft tools and third-party applications, and implement solutions.<br>• Work with external vendors to enhance website content management systems.<br>• Provide backup support for desktop and end-user IT-related issues to ensure seamless operations.
<p><strong>Summary</strong></p><p>The Business Intelligence Analyst (Entry Level) supports the Business Intelligence & Data team by understanding and writing data queries, building visualizations, and working with end users to obtain clear and concise report requirements. The candidate should have familiarity with data models/relationships and strong analytical skills with great attention to detail. Eagerness to learn the business is a must. </p><p><strong> </strong></p><p><strong>Key Responsibilities</strong></p><ul><li>Assist in developing, maintaining, and enhancing dashboards and reports using BI tools </li><li>Extract, transform, and load (ETL) data from various sources into BI tools and databases </li><li>Perform data validation, reconciliation, and quality checks across multiple data sources</li><li>Translate business requirements into technical reporting specifications</li><li>Document data sources, transformations, metrics definitions, and report logic</li><li>Collaborate with BI & Data team and business stakeholders to produce impactful reports</li></ul><p><br></p>
We are looking for a dedicated Systems Engineer to manage and maintain a multi-node Linux server environment, supporting instructional and research activities. This role involves ensuring the reliability and performance of IT infrastructure, providing technical expertise for Linux systems, and collaborating with stakeholders to meet specialized computing needs. The ideal candidate will play a key role in optimizing and securing IT solutions while documenting workflows and procedures to uphold operational excellence.<br><br>Responsibilities:<br>• Administer and maintain a multi-node Linux server environment, including associated workstations used for teaching and research.<br>• Troubleshoot and resolve complex Linux server and workstation issues, utilizing tools like Ansible for automation and configuration management.<br>• Oversee the operation of a small data center, ensuring uninterrupted support for engineering courses and research activities.<br>• Perform system performance tuning, security hardening, and monitoring to ensure optimal operation and reliability.<br>• Implement and document workflows, procedures, and technical standards to enhance system continuity and reliability.<br>• Collaborate with faculty, researchers, and technical staff to address specialized computing requirements.<br>• Build, configure, and document IT infrastructure to align with best practices and service level objectives.<br>• Monitor and analyze performance metrics, identifying areas for improvement and ensuring system efficiency.<br>• Serve as a technical liaison, providing support and maintaining communication with internal and external stakeholders.<br>• Develop and implement robust and secure IT solutions tailored to the needs of the organization.
<p>We are looking for an experienced Systems Engineer to oversee and maintain a complex Linux server environment in New Haven, Connecticut. This role involves ensuring the reliability and performance of IT infrastructure supporting engineering courses and research activities. </p><p><br></p><p>Responsibilities:</p><p>• Administer and manage a multi-node Linux server environment, ensuring its seamless operation.</p><p>• Diagnose and resolve advanced technical issues related to Linux servers and workstations, including automation and configuration management using Ansible.</p><p>• Monitor and maintain the performance of a small data center, ensuring uninterrupted service for research and educational activities.</p><p>• Provide expert support for Linux systems, focusing on performance optimization, security enhancements, and system monitoring.</p><p>• Develop, document, and implement workflows, procedures, and technical standards to uphold operational excellence.</p><p>• Collaborate with faculty and researchers to understand and fulfill specific computing requirements.</p><p>• Configure and support IT infrastructure, ensuring compliance with established standards and objectives.</p><p>• Analyze performance metrics and provide actionable insights to improve system efficiency.</p><p>• Implement secure IT solutions and ensure their reliable integration into existing infrastructure.</p><p>• Act as a technical liaison, fostering collaboration with internal and external stakeholders.</p>
We are looking for a skilled Help Desk Analyst to join our team in New York, New York. In this role, you will provide technical expertise and support to ensure seamless operation across various devices and systems. This is a long-term contract position that offers an excellent opportunity to work with cutting-edge technologies and deliver exceptional customer service.<br><br>Responsibilities:<br>• Provide technical support for Mac computers, Apple devices, and associated hardware.<br>• Manage and configure devices using MDM technologies such as Jamf Pro.<br>• Administer user accounts and permissions via tools like Okta.<br>• Troubleshoot and resolve issues related to computer hardware, software, and audio-visual systems.<br>• Ensure proper setup and maintenance of devices through configuration management.<br>• Assist with deployment and management of Rippling software.<br>• Collaborate with team members to identify and address technical challenges.<br>• Deliver timely and effective solutions to enhance user experience.<br>• Document and track support requests to maintain accurate records.<br>• Stay updated on emerging technologies to improve support services.
<p>Are you ready to take your accounting career to the next level with a fast-growing and collaborative finance team? We’re working with a standout company in White Plains on a permanent Bookkeeping opportunity and this is a team that truly values growth, innovation, and work-life balance.</p><p><br></p><p>Why You’ll Want This Role:</p><p><br></p><p>Flexible Hybrid Schedule: 3 days in the office, 2 days work from home</p><p>Robust Benefits: Medical/Dental/Vision coverage, 401k with a 3% match after 1 year (immediate contributions allowed)</p><p>Paid Time Off: Enjoy 12 major holidays plus a competitive PTO structure</p><p>Collaborative Team: Join a group passionate about excellence, teamwork, and personal development</p><p><br></p><p>Who You Are for the Role:</p><p>Motivated to build your finance and accounting career in a dynamic, fast-paced environment</p><p>Tech-savvy with large ERP software experience; NetSuite a plus, but not required</p><p>Comfortable working with multiple internal and external stakeholders</p><p>Adaptable, detail-oriented, and dedicated to continuous learning and process improvement</p>
We are looking for an experienced Database Analyst to join our team in Jersey City, New Jersey. This Contract-to-Permanent position offers an opportunity to make a significant impact by leveraging advanced analytics and statistical methodologies to optimize user experiences and drive product innovation. The ideal candidate will collaborate with cross-functional teams to deliver data-driven insights, guide experimentation strategies, and improve key business metrics.<br><br>Responsibilities:<br>• Conduct comprehensive analytical projects to identify opportunities and address challenges within the user journey.<br>• Serve as a strategic partner to product leaders by providing data-based recommendations to shape roadmaps and prioritize initiatives.<br>• Utilize advanced statistical methods, including regression analysis, Bayesian inference, and clustering, to derive actionable insights.<br>• Design and execute experimentation strategies, including A/B testing and quasi-experimental methods, to measure and enhance product performance.<br>• Develop predictive models to anticipate user behavior and assess long-term impacts on business outcomes.<br>• Create and maintain executive-level dashboards to monitor product KPIs and communicate findings effectively using visualization tools.<br>• Translate complex data analyses into clear, actionable recommendations for senior leadership.<br>• Mentor less experienced team members, fostering their skills in analytics, communication, and stakeholder engagement.<br>• Collaborate with engineering and UX teams to ensure alignment and integration of analytical solutions.
<p>The Legal Practice / Project & Knowledge Analyst supports the ongoing development and enhancement of legal practice management tools, project workflows, and knowledge management systems for our client. This role collaborates with legal, operations, and technology teams to strengthen matter management, streamline knowledge sharing, and boost efficiency across the client’s legal platform. By gathering requirements, mapping workflows, and championing new technologies, the Analyst plays an essential role in optimizing collaboration, resource planning, and client service delivery.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><br></p><p><strong>Project & Task Support</strong></p><ul><li>Partner with attorneys, project leads, and operations teams to identify needs and define requirements for legal project management, knowledge sharing, and support tools.</li><li>Assist with and facilitate workshops, process mapping, and design sessions to uncover workflow gaps and support prototyping of more efficient solutions.</li><li>Research and evaluate legal technology and knowledge management platforms, and provide recommendations for adoption or enhancement of new solutions.</li><li>Develop and present clear documentation, operational reports, and recommendations to address challenges and improve legal team performance.</li></ul><p><strong>Collaboration & Communication</strong></p><ul><li>Work cross-functionally to implement legal project management systems and knowledge repositories that align with our client’s goals.</li><li>Act as an intermediary between legal staff and technical experts, ensuring alignment on requirements and effective solution delivery.</li><li>Contribute to training and onboarding initiatives for legal teams, encouraging adoption and effective use of new tools and processes.</li></ul><p><strong>Operational Execution & Maintenance</strong></p><ul><li>Create and maintain documentation for workflows, knowledge assets, and project templates that promote consistency and knowledge sharing.</li><li>Support the rollout, ongoing maintenance, and optimization of legal technology platforms including project management tools and collaboration systems.</li><li>Monitor system usage and effectiveness, capturing user feedback to guide updates and improvements.</li></ul><p><strong>Continuous Improvement</strong></p><ul><li>Analyze feedback and data to identify opportunities for improved legal project management and knowledge sharing processes.</li><li>Stay informed on trends in legal operations, knowledge management, and technology, proactively recommending innovative process enhancements.</li><li>Help standardize scalable best practices to increase legal team productivity and ensure excellent client service.</li></ul>
We are looking for a highly skilled Benefits Analyst to join our team in New York, New York. This is a long-term contract opportunity within the dynamic advertising industry, offering an exciting chance to contribute to comprehensive benefits management and coordination. The ideal candidate will excel at navigating complex situations, providing exceptional support, and ensuring seamless benefits administration.<br><br>Responsibilities:<br>• Manage inquiries related to Leave of Absence policies, including associated benefits such as health, welfare, commuter plans, pay cycles, and eligibility.<br>• Receive training on medical plans and organizational terms to effectively address benefits-related questions and navigate public benefits platforms.<br>• Communicate directly with agencies to resolve issues and ensure compliance, often in high-pressure situations.<br>• Provide proactive problem-solving by identifying and addressing gaps in benefits processes.<br>• Deliver outstanding customer service by engaging with stakeholders and maintaining positive relationships.<br>• Coordinate benefits programs to ensure accuracy and adherence to company policies and regulations.<br>• Analyze benefits data to identify trends and recommend improvements.<br>• Collaborate with various departments to ensure proper implementation and communication of benefits initiatives.<br>• Maintain up-to-date knowledge of FMLA and other relevant laws to ensure compliance in all benefits activities.
We are looking for an experienced Help Desk/Desktop Support Analyst to join our team in Hoboken, New Jersey. In this role, you will provide hands-on technical assistance to faculty, staff, and end users, ensuring smooth computing operations and resolving issues with a focus on excellent customer service. This is a long-term contract position that requires a proactive problem solver with strong technical knowledge and outstanding communication skills.<br><br>Responsibilities:<br>• Provide comprehensive Level 1 and Level 2 technical support to faculty, staff, and end users, addressing hardware, software, and connectivity issues.<br>• Manage and prioritize support requests using Freshservice, ensuring timely and accurate resolution.<br>• Troubleshoot and resolve issues across Windows and Mac environments, including remote access and connectivity challenges.<br>• Set up and maintain peripherals, assist with equipment disconnects/reconnects, and support device-related concerns.<br>• Configure and manage devices and endpoints using Microsoft Intune to ensure optimal performance.<br>• Escalate complex technical issues following established procedures to ensure swift resolution.<br>• Maintain detailed and accurate documentation of support activities and ticket updates.<br>• Deliver customer-focused assistance with attention to detail, efficiency, and reliability.
<p>We are looking for a Infrastructure Support Engineer to provide comprehensive technical support within a dynamic banking environment in Stamford, Connecticut. This role is crucial in ensuring a stable and secure computing infrastructure for bank staff, including end-user devices and collaboration platforms. The ideal candidate will execute operational tasks, resolve technical issues, and contribute to maintaining compliance with regulatory standards.</p><p><br></p><p>Responsibilities:</p><p>• Deliver Tier 1 and Tier 2 technical support for Windows-based desktops, laptops, peripherals, and mobile devices in office, branch, and remote settings.</p><p>• Diagnose and resolve technical issues related to hardware, software, and connectivity promptly and professionally.</p><p>• Administer Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint, while supporting productivity tools.</p><p>• Assist users with printing, scanning, secure remote access, and connectivity to internal systems.</p><p>• Manage user onboarding, offboarding, and access changes in compliance with role-based access protocols and least-privilege principles.</p><p>• Handle password resets, account unlocks, and multi-factor authentication troubleshooting.</p><p>• Configure, deploy, and maintain Windows devices, ensuring compliance with organizational standards.</p><p>• Provide support for collaboration tools such as Microsoft Teams and OneDrive, addressing access, synchronization, and configuration issues.</p><p>• Document resolutions and recurring issues in the ticketing system, contributing to the knowledge base and internal documentation.</p><p>• Ensure adherence to security policies, promptly escalating any suspected incidents or violations.</p>
We are looking for a skilled Data Analyst to join our team on a contract basis in Brooklyn, New York. In this role, you will leverage your expertise in data analysis to support decision-making processes and deliver actionable insights. The ideal candidate will bring a strong analytical skill set, familiarity with relevant tools, and the ability to work effectively in a dynamic environment.<br><br>Responsibilities:<br>• Analyze complex datasets to identify trends, patterns, and actionable insights that support business objectives.<br>• Utilize tools such as Power BI, SQL, and Microsoft Excel to create reports and dashboards for data visualization.<br>• Collaborate with stakeholders to understand data requirements and deliver solutions tailored to their needs.<br>• Perform detailed data validation and ensure the accuracy of information across systems.<br>• Support the implementation and optimization of data analysis processes using Acumatica.<br>• Develop and maintain documentation for data workflows and analytical procedures.<br>• Assist with troubleshooting and resolving data-related issues in a timely manner.<br>• Present findings and recommendations to management through clear and concise communication.<br>• Monitor data quality and implement measures to enhance consistency and reliability.<br>• Stay updated on industry trends and best practices in data analysis to continuously improve methodologies.
We are looking for an experienced Data Analyst to join our team on a long-term contract basis in New York City, New York. This role involves leveraging data to identify patterns, detect anomalies, and provide actionable insights to enhance decision-making processes. The ideal candidate will have strong analytical skills and expertise in fraud investigation and prevention.<br><br>Responsibilities:<br>• Analyze large datasets to uncover trends, anomalies, and patterns that indicate potential fraud.<br>• Develop and implement fraud detection strategies using advanced analytics and tools.<br>• Collaborate with cross-functional teams to enhance fraud prevention mechanisms and policies.<br>• Conduct thorough investigations into suspected fraudulent activities and provide detailed reports.<br>• Create visual representations of data findings to effectively communicate insights to stakeholders.<br>• Utilize anti-fraud techniques to mitigate risks and safeguard organizational assets.<br>• Maintain accurate and organized records of investigations and analytical processes.<br>• Monitor and evaluate the effectiveness of fraud prevention strategies and recommend improvements.<br>• Stay updated on industry trends and emerging technologies related to fraud analytics.<br>• Provide training and support to team members on fraud detection tools and methodologies.
<p>We are looking for an experienced Client Service Advisor to join our team. This role focuses on providing strategic guidance to clients in areas such as estate planning, tax strategies, and investment analysis. The ideal candidate will have strong expertise in financial advising and a proven ability to deliver personalized solutions to meet client needs. Candidate needs to hold CFP designation.</p><p><br></p><p><strong><u>Qualified CFP candidates can email resume directly to joe.ciavardini@roberthalf</u></strong></p><p><br></p><p>Responsibilities:</p><p>• Advise clients on estate planning strategies to protect and manage their assets effectively.</p><p>• Develop tailored tax planning solutions to optimize financial outcomes for clients.</p><p>• Conduct detailed investment analyses to identify opportunities and mitigate risks.</p><p>• Build and maintain strong client relationships by providing exceptional service and clear communication.</p><p>• Collaborate with clients to create comprehensive financial plans that align with their long-term goals.</p><p>• Monitor market trends and equity investments to provide informed recommendations.</p><p>• Prepare detailed reports and presentations to communicate financial insights and strategies.</p><p>• Ensure compliance with financial regulations and industry standards in all advisory services.</p><p>• Utilize advanced financial tools and software to enhance analysis and decision-making processes</p>
<p><strong>Position: Claims Business Technology Consultant – Assistant (Contract)</strong></p><p><strong>Locations (Onsite Required – 5 Days/Week):</strong></p><p>• <strong>Philadelphia, PA</strong></p><p>• <strong>New Haven, CT</strong></p><p>• <strong>Chicago, IL</strong></p><p>• <strong>Troy, MI</strong></p><p><strong>Schedule:</strong> Monday–Friday, <strong>8:00 AM – 4:30 PM</strong>, fully onsite</p><p><strong>Interview Process:</strong> 1 virtual interview + 1 in‑person interview</p><p> </p><p><strong>Position Overview</strong></p><p>The Claims Business Technology Consultant – Assistant provides high‑level administrative and technical support to the Claims Business Consultants (CBC) who manage Commercial Insurance accounts across multiple lines including Workers’ Compensation, Auto, and General Liability.</p><p>This role is highly detail‑oriented and coordination‑heavy, requiring excellent organization, strong follow‑through, and the ability to support complex claim activities. You will collaborate closely with internal stakeholders, external clients, adjusters, and a team of four additional Technical Assistants.</p><p> </p><p><strong>Key Responsibilities</strong></p><p><strong>Meeting Coordination</strong></p><p>• Review loss runs and Special Handling Instructions (SHI) to identify claims meeting CRM criteria</p><p>• Distribute email requests to adjusters and maintain follow‑up diary to ensure 100% return</p><p>• QA/review all CRM forms submitted</p><p>• Generate CRM schedules and notify adjusters of times and call‑in details</p><p>• Compile and distribute complete CRM meeting packages</p><p><strong>Reporting & Data Management</strong></p><p>• Create and distribute customer‑specific loss reports, vendor reports, and ad‑hoc customized reporting</p><p>• Prepare activation forms using information from account profiles and policy lists</p><p>• Maintain CBC database information at renewal (premium + program structure updates)</p><p><strong>Data Quality & Location Code Maintenance</strong></p><p>• Enter and update location codes</p><p>• Monitor claims monthly for correct location coding</p><p>• Research and correct inaccurate codes using internal claim systems</p><p>• Ensure custom data fields for GL/Auto accounts remain accurate</p><p><strong>Special Handling Instruction (SHI) Administration</strong></p><p>• Enter new SHIs based on templates and CBC documentation</p><p>• Update SHIs as changes arise</p><p>• Convert renewal SHIs to current template standards</p><p><strong>Administrative & Client Support</strong></p><p>• Manage calendars, schedule meetings, and support multiple account deadlines</p><p>• Handle heavy inbound email volume with timely and professional communication</p><p>• Facilitate, navigate, and escalate client or internal inquiries as appropriate</p><p>• Provide consistent follow‑up to ensure all outstanding items are completed</p><p>• Collaborate closely with four Technical Assistants to support overall workflow</p>
<p>We are looking for a detail-oriented T&E Analyst to join our team in Hudson County, New Jersey. In this role, you will handle high-volume travel and expense processing while ensuring accuracy and compliance with company policies. The ideal candidate will have experience with Concur systems and be adept at managing cost allocations and expense reporting.</p><p><br></p><p>Responsibilities:</p><p>• Oversee the processing of high-volume travel and expense reports, ensuring accuracy and compliance with organizational policies.</p><p>• Utilize Concur systems to manage travel and expense submissions efficiently.</p><p>• Perform detailed cost allocation and analysis to support financial reporting and budgeting.</p><p>• Collaborate with various departments to address discrepancies and provide solutions for expense-related inquiries.</p><p>• Prepare and maintain accurate records for expense reporting and fund allocation.</p><p>• Conduct regular audits to ensure all expense reports meet company and regulatory standards.</p><p>• Provide training and support to staff on T&E policies and Concur system usage.</p><p>• Identify opportunities for process improvements and implement solutions to enhance efficiency.</p><p>• Generate and analyze expense-related data to assist in financial decision-making.</p>