<p>We are looking for an IT Help Desk I specialist to provide hands-on technical support for hardware, software, and networked systems in Hawaii. This long-term contract position is ideal for someone who enjoys solving technical issues, supporting day-to-day IT operations, and assisting with equipment deployment across a healthcare environment. The role also requires strong coordination skills, with the ability to manage timelines, support project-related activities, and contribute to organized technical documentation. To apply for this role, please call Erica Huggins at 808.452.0256.</p><p><br></p><p>Responsibilities:</p><p>• Install, configure, and maintain workstations, peripheral devices, standard software, and network-connected equipment to support daily operations.</p><p>• Investigate and resolve technical issues involving computers, printers, and related hardware, including more advanced repair needs when required.</p><p>• Identify and correct connectivity problems affecting communication between user devices, servers, printers, and other network components.</p><p>• Coordinate the relocation, setup, and reinstallation of computer equipment during office or departmental moves.</p><p>• Provide assistance to higher-level support team members on escalated tasks and broader technical initiatives.</p><p>• Track assigned activities, maintain accurate records, and support scheduling needs tied to project and operational work.</p><p>• Perform document scanning and help organize technical or project materials to ensure information is easy to access.</p><p>• Contribute to additional IT support and project-related duties as business needs require.</p>
<p>We are looking for a detail-oriented IT Help Desk I team member to provide hands-on technical support in a non-profit environment on Leeward, Oahu, Hawaii. This long-term contract opportunity is ideal for someone who enjoys resolving hardware, software, and connectivity issues while helping staff maintain reliable day-to-day operations. The role combines end-user support, equipment maintenance, and coordination of technology-related tasks to keep systems functioning effectively. Due to the nature of the work and onsite requirements, preference will be given to Hawaii residents. Applicants should be able to reliably commute or reside within the region to meet business needs. All qualified applicants are encouraged to apply by calling (808) 531-0800.</p><p><br></p><p>Responsibilities:</p><ul><li>Assist with the administration of computer systems, laptops, and software</li><li>Trouble-shoot networking issues</li><li>Resolve hardware issues and repairs</li><li>Work with third-party vendors to escalate technical issues, track service activity, document resolutions, and help implement corrective actions related to hardware, operating systems, installations, and network concerns</li><li>Other duties as assigned</li></ul>