We are looking for an Accounts Receivable Specialist to join a team in Mission, Kansas in a contract-to-permanent capacity. This position focuses on managing incoming payments, supporting commercial collections activity, and helping maintain accurate customer account records. The ideal candidate brings strong attention to detail, confidence working with billing and cash application tasks, and advanced Excel skills to support reporting and reconciliation work.<br><br>Responsibilities:<br>• Apply incoming payments accurately and promptly to customer accounts while resolving discrepancies as they arise.<br>• Monitor outstanding balances and carry out commercial collection efforts through consistent follow-up with customers.<br>• Prepare and review invoices, account statements, and related billing documentation to support timely payment.<br>• Reconcile receivable activity by researching short pays, unapplied cash, deductions, and other account variances.<br>• Use Excel tools such as pivot tables, lookup functions, and formulas to analyze account data and support reporting needs.<br>• Maintain organized and up-to-date records within Oracle and other accounting systems to ensure data accuracy.<br>• Partner with internal teams to address payment issues, clarify billing questions, and improve the flow of receivables.<br>• Assist with cash management activities and support process updates related to accounts receivable operations when needed.
We are looking for a Procurement Specialist to support a high-volume public sector purchasing environment in Kansas City, Missouri. This Contract position will focus on managing procurement activities from initial planning through final award while helping reduce an active backlog and strengthen day-to-day purchasing operations. The role partners closely with internal departments to shape purchasing strategies, define scopes of work, and maintain organized procurement documentation. Candidates with experience in construction-related purchasing and strong administrative support capabilities will be well suited for this opportunity.<br><br>Responsibilities:<br>• Manage full-cycle procurement activities from intake and planning through solicitation, evaluation, award, and closeout.<br>• Partner with internal stakeholders to gather business needs, conduct market research, and develop clear scopes of work for upcoming purchases.<br>• Support procurement activity related to construction projects, ensuring documentation and processes align with applicable standards and policies.<br>• Prepare, review, and process purchasing documents, contracts, and purchase orders with a high degree of accuracy and timeliness.<br>• Provide administrative support for procurement operations, including maintaining records, tracking actions, and coordinating with multiple city departments.<br>• Use tools such as DocuSign, PeopleSoft, and Bonfire to manage procurement workflows, approvals, and sourcing activities.<br>• Analyze procurement data and reporting in Excel using functions such as pivot tables and VLOOKUPs to monitor activity and support decision-making.<br>• Assist with policy adherence and contribute to ongoing process consistency across departments, including support for system-related workflow updates such as the transition to Workday.
We are looking for a detail-oriented Billing Clerk to join a service-focused organization. This contract opportunity is ideal for someone who enjoys working with financial records, preparing accurate invoices, and supporting timely payment processes. The person in this role will help maintain organized billing operations, communicate with customers regarding account activity, and ensure billing information is processed correctly through computerized systems.<br><br>Responsibilities:<br>• Prepare and issue invoices accurately and on schedule while verifying billing data for completeness.<br>• Review account activity, generate customer statements, and resolve routine billing discrepancies in a timely manner.<br>• Follow up on outstanding balances and support collection efforts through clear and effective communication with customers.<br>• Enter, update, and maintain billing information within computerized billing systems to ensure reliable records.<br>• Monitor transactions for errors or inconsistencies and take corrective action to support accurate financial reporting.<br>• Respond to billing-related questions from internal teams and customers with clear and timely information.<br>• Assist with documentation, filing, and record maintenance to keep billing processes organized and audit-ready.
We are looking for a detail-oriented Accounts Receivable Clerk to join our team in Kansas City, Kansas. In this long-term contract position, you will play a key role in managing accounts receivable processes, ensuring accurate records, and resolving customer disputes. This opportunity is ideal for candidates with strong organizational skills and a proactive approach to collections and account management.<br><br>Responsibilities:<br>• Proactively manage overdue accounts to reduce outstanding balances and improve cash flow.<br>• Regularly review aging reports and prioritize significantly overdue accounts for immediate action.<br>• Document all collection activities, including customer interactions, in the system for accurate tracking and reporting.<br>• Evaluate accounts placed on credit hold and collaborate with Finance leadership to determine appropriate actions, such as releasing holds or escalating issues.<br>• Communicate credit hold decisions effectively with Customer Service and Sales teams to minimize disruptions.<br>• Investigate and resolve customer disputes related to pricing discrepancies, short payments, and unapplied cash to maintain accurate account records.<br>• Respond promptly to AR-related inquiries, such as requests for invoice copies, payment confirmations, and account statements, while maintaining professionalism.<br>• Prepare AR aging summaries and provide updates on collection efforts to leadership regularly.<br>• Identify patterns in collections and recommend process improvements to enhance efficiency and mitigate risks.
<p>We are looking for a highly motivated Customer Experience Specialist for a client in Overland Park, Kansas. In this long-term contract role, you will play a pivotal part in ensuring exceptional customer support by addressing inquiries, resolving concerns, and fostering positive relationships. This position is perfect for someone who thrives in a collaborative environment and is dedicated to delivering excellent service.</p><p><br></p><p>Responsibilities:</p><p>• Build strong relationships with customers, internal teams, and external stakeholders to enhance program satisfaction and usage.</p><p>• Handle customer inquiries and concerns with professionalism, ensuring timely and accurate resolutions.</p><p>• Escalate unresolved issues to the appropriate teams or leadership when necessary.</p><p>• De-escalate challenging interactions while maintaining a high standard of customer service.</p><p>• Document customer interactions, feedback, and complaints accurately in the system.</p><p>• Meet or exceed established performance metrics, including service level agreements (SLAs) and departmental standards.</p><p>• Participate actively in training sessions and provide constructive feedback to improve processes and documentation.</p><p>• Collaborate with leadership and team members to enhance program satisfaction and implement actionable insights from client reviews.</p><p>• Adapt positively to organizational changes and provide support for new program implementations.</p><p>• Complete daily administrative tasks such as billing preparation, account updates, and onboarding processes efficiently. </p>
We are looking for an Administrative Assistant to support daily office operations in Kansas City, Kansas. This Long-term Contract position is well suited for someone starting their administrative career who is dependable, organized, and confident when interacting with vendors, sales team members, and callers. The person in this role will help keep information accurate, handle routine office tasks, and provide timely updates that assist management with decision-making.<br><br>Responsibilities:<br>• Manage general administrative tasks such as filing documents, organizing records, and maintaining orderly office materials.<br>• Respond to inbound calls professionally, direct inquiries appropriately, and provide courteous front-office support.<br>• Communicate with vendors and sales staff to gather and share updates regarding application status.<br>• Enter and update data accurately in internal records, ensuring information remains complete and current.<br>• Prepare and deliver status reports to the manager so final reviews and decisions can be made efficiently.<br>• Assist with day-to-day reception and office support activities to help maintain smooth business operations.