We are looking for a skilled Systems Administrator to join our team in Portage, Michigan. This role requires an individual with strong technical expertise and a passion for delivering exceptional service to clients. You will play a critical role in maintaining server and network infrastructure while ensuring seamless operations.<br><br>Responsibilities:<br>• Provide direct support to customers, addressing inquiries and resolving technical issues efficiently.<br>• Manage and maintain server environments, including virtualization and network operations.<br>• Perform triage and troubleshooting for support requests, identifying and implementing solutions promptly.<br>• Utilize Active Directory to manage user accounts, permissions, and system configurations.<br>• Oversee Windows-based systems, ensuring updates and security measures are implemented.<br>• Collaborate with team members to manage projects and ensure timely completion.<br>• Apply cybersecurity best practices to safeguard data and systems from potential threats.<br>• Leverage automation and artificial intelligence tools to optimize system performance.<br>• Work with Dell and Citrix technologies to ensure compatibility and functionality across platforms.
We are looking for a skilled Systems Administrator to join our team in Grand Rapids, Michigan. In this role, you will manage and maintain essential IT systems, ensuring smooth operations and optimal performance. The ideal candidate will have expertise in Active Directory, Windows environments, and Citrix technologies.<br><br>Responsibilities:<br>• Configure, manage, and troubleshoot Active Directory services to maintain user access and security.<br>• Oversee the administration of Windows servers to ensure reliability and efficiency.<br>• Provide support and maintenance for Windows 10 systems across the organization.<br>• Manage and optimize Dell Technologies hardware to meet organizational needs.<br>• Implement and maintain Citrix technologies to support virtualization and remote access.<br>• Monitor system performance and proactively address issues to minimize downtime.<br>• Perform regular updates and patches for operating systems and applications.<br>• Collaborate with technical teams to develop and execute system improvements.<br>• Ensure compliance with IT policies and industry standards.<br>• Document system configurations and procedures for future reference.
<p><strong>Information Systems Analyst (Contract)</strong></p><p><strong>Location:</strong> REMOTE (EST OR CST) </p><p><strong>Employment Type:</strong> 52 Week Contract</p><p><strong>About the Role</strong></p><p>We are seeking an <strong>Information Systems Analyst</strong> for a project-based role focused on delivering innovative IT solutions through new and existing applications, systems architecture, and infrastructure. This position involves reviewing system requirements, analyzing business processes, and implementing technology solutions that meet organizational needs. The ideal candidate will work independently, applying professional judgment and technical expertise to design, code, test, and deploy software solutions.</p><p><strong>nKey Responsibilities</strong></p><ul><li>Modify, adapt, and implement short- and long-term IT solutions across applications, systems architecture, and network infrastructure.</li><li>Review system requirements and business processes to develop effective technology solutions.</li><li>Code, test, debug, and implement software applications to meet project objectives.</li><li>Collaborate with cross-functional teams to ensure successful integration and deployment of solutions.</li><li>Apply best practices and previous experience to make sound technical decisions.</li></ul>
We are looking for a Network Administrator to join our team in Grand Rapids, Michigan. This role involves overseeing and maintaining the network infrastructure, ensuring seamless connectivity, and providing technical expertise across a hybrid environment. The ideal candidate will have a strong background in networking technologies and a proactive approach to problem-solving.<br><br>Responsibilities:<br>• Monitor and maintain network performance to ensure optimal functionality and reliability.<br>• Configure and manage Cisco routers, switches, and wireless devices to support organizational needs.<br>• Implement and manage firewall technologies to safeguard network security.<br>• Administer Active Directory, including user management and permissions.<br>• Oversee LAN operations and troubleshoot connectivity issues as they arise.<br>• Manage cloud-based systems and technologies to enhance scalability and efficiency.<br>• Conduct regular network assessments and address any vulnerabilities or inefficiencies.<br>• Collaborate with other departments to support their technology requirements.<br>• Provide technical support and guidance to employees regarding network-related issues.<br>• Develop and enforce network policies and procedures to ensure compliance with industry standards.
<p><strong>Analyst, Contracts and Pricing</strong></p><p><strong>Employment Type:</strong> W2 Contract, 43 Weeks </p><p><strong>Location: </strong>Kalamazoo, MI Onsite</p><p><br></p><p><strong>About the Role</strong></p><p>We are seeking a detail-oriented <strong>Analyst, Contracts and Pricing</strong> to join our team. This individual contributor role focuses on supporting pricing strategies and contract performance management. You will work independently with minimal supervision, applying professional judgment and expertise to deliver accurate and timely results.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Assist in evaluating and implementing pricing strategies and models based on current business and market dynamics.</li><li>Conduct research and perform competitive pricing analysis.</li><li>Monitor the competitive environment to ensure practices align with company standards and customer satisfaction.</li><li>Collaborate with Sales, Marketing, Business Development, and Finance teams to position product portfolios and establish pricing programs aligned with revenue recognition requirements.</li><li>Analyze opportunities to monetize products and create upsell strategies as offerings evolve in the marketplace.</li><li>Project the impact of pricing changes, promotions, and rebate programs on revenue.</li><li>Maintain and administer pricing databases; coordinate implementation of pricing proposals across the organization.</li><li>Support the Contract Performance Management Team with tasks such as processing rebates, entering new agreements, and assisting with customer conversion data from Oracle to SAP.</li></ul><p><br></p>
<p>Our client is seeking a data-driven and strategic <strong>Sr. Pricing Analyst</strong>. This role is integral to optimizing pricing strategies across the product portfolio to drive profitability, competitiveness, and customer value. The ideal candidate will combine strong analytical abilities with market awareness to support pricing decisions that promote growth and operational efficiency. For further inquiries, please contact Katie Ruger today at 616-600-8734!</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Analyze pricing and operational data, market trends, and customer insights to develop pricing models and recommendations.</li><li>Collaborate with Sales, R& D, and Operations teams to ensure pricing strategies are aligned with overall business objectives.</li><li>Monitor and assess the effectiveness of pricing strategies through annual price reviews and updates, making adjustments based on customer feedback and internal KPIs.</li><li>Conduct margin analysis, including price, mix, volume, and cost-to-serve evaluations to inform pricing decisions and collaborate cross-functionally to support recommendations.</li><li>Perform ROI and scenario analyses for investments related to sales and customer initiatives.</li><li>Develop and maintain pricing tools, dashboards, and reports for internal stakeholders.</li><li>Identify opportunities for continuous improvement, particularly related to inventory management, by providing actionable reporting and analysis.</li><li>Support new product launches through pricing and scenario planning, including implementing rebate and penalty structures based on a thorough understanding of organizational overhead.</li><li>Deliver insights on customer segmentation and price elasticity to inform profit optimization strategies.</li><li>Perform month-end close activities as needed.</li><li>Support interim and year-end audit activities related to product costing.</li><li>Undertake additional analysis and tasks as assigned.</li></ul><p><br></p>
We are looking for an experienced IT Manager to lead technology operations and initiatives within our organization in Grand Rapids, Michigan. This role requires a hands-on leader who can oversee IT infrastructure, manage vendor relationships, and ensure the security and efficiency of all systems. The ideal candidate will be proactive in identifying technological improvements, fostering team development, and aligning IT strategies with business objectives.<br><br>Responsibilities:<br>• Oversee the daily operations of the IT department, ensuring systems and processes run smoothly.<br>• Collaborate with senior leadership to align IT strategies with organizational goals and priorities.<br>• Identify, evaluate, and implement new technologies to enhance system performance and integration.<br>• Manage vendor relationships and negotiate contracts to maximize value for the organization.<br>• Develop and enforce policies, procedures, and documentation for IT operations and security.<br>• Lead and mentor the IT team, fostering a customer-focused and innovative environment.<br>• Troubleshoot and resolve hardware, software, and system issues, ensuring minimal downtime.<br>• Monitor and respond to service desk tickets to address end-user concerns effectively.<br>• Plan and execute changes to infrastructure configurations while maintaining system integrity.<br>• Design, test, and implement disaster recovery procedures to safeguard mission-critical operations.
We are looking for an experienced IT Manager to join our team in Kalamazoo, Michigan. This role involves overseeing the organization's technology infrastructure, ensuring systems run smoothly, and implementing innovative solutions to meet business needs. The ideal candidate will bring technical expertise, leadership skills, and a proactive approach to managing IT resources and projects.<br><br>Responsibilities:<br>• Develop and enforce IT policies, procedures, and best practices to optimize system performance and security.<br>• Manage and maintain hardware, software, and network systems to ensure seamless operations.<br>• Lead IT projects, including system upgrades, migrations, and new technology implementations.<br>• Establish and oversee data security protocols, backup solutions, and disaster recovery plans.<br>• Monitor and analyze system performance, addressing any issues or inefficiencies in a timely manner.<br>• Build and maintain relationships with vendors, negotiating contracts for services and products.<br>• Provide technical support and training to staff, ensuring they can effectively utilize IT resources.<br>• Research emerging technologies and recommend innovative solutions to enhance organizational capabilities.
