<p>We are looking for a Business Systems Analyst to support our client in the Lansing, Michigan area. In this role, you will provide expertise in transitioning workflows from Quickbooks Desktop to Quickbooks Online, ensuring efficient and streamlined operations. This position requires a proactive individual who excels at identifying areas for improvement and implementing solutions in a collaborative and approachable manner.</p><p><br></p><p>Responsibilities:</p><p>• Lead the transition from QuickBooks Desktop to QuickBooks Online, ensuring all processes are documented and optimized.</p><p>• Collaborate with stakeholders to identify and analyze current manual workflows and suggest improvements.</p><p>• Facilitate discussions with team members to gather insights and address concerns regarding process changes.</p><p>• Develop and implement strategies to reduce inefficiencies and improve overall system performance.</p><p>• Create detailed documentation of business processes and system configurations for future reference.</p><p>• Provide guidance and training to team members on new systems and workflows.</p><p>• Ensure seamless integration of QuickBooks Online with existing operational frameworks.</p><p>• Monitor and report on progress, identifying potential risks and mitigating them effectively.</p><p>• Act as a liaison between technical teams and business units to ensure alignment.</p><p>• Foster a positive environment for change by addressing resistance and encouraging collaboration.</p>
<p>We are looking for an experienced business analyst to join our remote team based in Portage, Michigan. In this long-term contract role, you will lead the development and support of enterprise-wide business intelligence systems, enabling data-driven decision-making across the organization. This position requires a proactive individual with strong problem-solving skills and the ability to work independently while collaborating with key stakeholders.</p><p><br></p><p>Responsibilities:</p><p>• Design and maintain enterprise-wide business intelligence applications and architecture to support organizational goals.</p><p>• Partner with senior management in both IT and business units to identify, prioritize, and fulfill data and information needs.</p><p>• Resolve complex technical challenges and optimize business intelligence tools for enhanced performance.</p><p>• Develop testing methodologies and criteria to ensure the reliability and effectiveness of business intelligence solutions.</p><p>• Provide training and coaching to users, empowering them to utilize business intelligence tools for improved decision-making.</p><p>• Establish and implement standards, policies, and procedures for business intelligence systems and tools.</p><p>• Monitor and improve data quality by developing metrics and frameworks that ensure accuracy and consistency.</p><p>• Conduct research on emerging technologies and create business cases for innovative enterprise-wide solutions.</p><p>• Collaborate effectively across teams to align business intelligence solutions with organizational objectives.</p>
We are looking for an experienced Help Desk Analyst II to join our team in Grand Rapids, Michigan. In this long-term contract position, you will play a key role in providing technical support and ensuring smooth IT operations for both hardware and software systems. The ideal candidate will have a strong background in IT service management and troubleshooting, with a focus on delivering exceptional support to end-users.<br><br>Responsibilities:<br>• Manage IT incidents, service requests, and change processes to ensure timely resolution and compliance.<br>• Maintain accurate asset management records for hardware and software across the organization.<br>• Provide audit support by assisting with compliance activities and gathering required data.<br>• Deliver specialized IT support for the executive team, particularly related to Apple products.<br>• Perform hardware and software installations, configurations, diagnostics, and repairs at office locations.<br>• Ensure adherence to security protocols and asset management standards for all IT systems.<br>• Utilize corporate systems and workflows to handle incidents, requests, and change management processes effectively.<br>• Participate in on-call rotations to provide after-hours IT support as needed.<br>• Collaborate on IT projects and initiatives, contributing technical expertise and assistance.<br>• Undertake additional tasks as assigned by the IT Service Desk Manager or Team Leader.
<p>We are looking for a detail-oriented Post Closing Analyst to join our team on a Contract basis in Byron Center, MI. In this role, you will review closed government loans to ensure compliance with agency guidelines, resolve deficiencies, and maintain accurate documentation. The ideal candidate will be skilled in loan processes and possess the ability to work independently while adhering to strict deadlines and regulatory requirements.</p><p><br></p><p>Responsibilities:</p><p>• Review closed government loans to confirm they meet agency guidelines by utilizing detailed checklists tailored to different loan types.</p><p>• Resolve any deficiencies identified in loan files before insuring the loans with the agency.</p><p>• Record missing or incorrect documentation in the origination system and track efforts to obtain necessary items.</p><p>• Input data into various agency systems, such as VA WebLGY for VA loans and FHA Connection for FHA loans, using information from loan files.</p><p>• Manage escalated cases efficiently and professionally, ensuring prompt resolution.</p><p>• Coordinate and oversee processes, reviews, or projects related to loan administration using specialized skills.</p><p>• Maintain detailed knowledge of company procedures, operational guidelines, and the needs of both internal and external clients.</p><p>• Address discrepancies between expected and actual activity in compliance with department deadlines and reporting standards.</p><p>• Prioritize daily workload independently, assessing risks and adhering to established deadlines and investor requirements.</p><p>• Follow bank policies, procedures, and regulatory guidelines to ensure accurate reporting, remitting, and reconciling activities</p>
