We are looking for a detail-oriented Accounts Receivable Administrator to join our team in Grand Rapids, Michigan. In this role, you will manage customer accounts, resolve discrepancies, and ensure timely collections to support the financial health of the organization. This position requires a proactive approach to monitoring accounts and collaborating with internal teams to maintain effective relationships and achieve departmental goals.<br><br>Responsibilities:<br>• Maintain assigned customer accounts by addressing discrepancies and resolving outstanding issues.<br>• Investigate and dispute short payments to ensure accurate account balances.<br>• Monitor customer accounts and portals regularly to identify and resolve potential issues before invoices become overdue.<br>• Communicate effectively with the sales team to address account concerns and ensure timely follow-ups.<br>• Manage accounts on hold by adding or removing holds as necessary and providing updates.<br>• Foster strong working relationships with dealers, sales teams, and customer service departments.<br>• Collaborate with sales and senior management to expedite collections when needed.<br>• Meet established department goals and activity metrics to drive performance.<br>• Provide requested documentation, including invoices, credit memos, and statements, as needed.<br>• Analyze credit data and financial statements to assess risk and prepare comprehensive reports.