We are looking for an experienced Customer Outreach & Communications Support specialist to join our team in Juno Beach, Florida. In this long-term contract position, you will play a vital role in building relationships with property owners, ensuring clear communication throughout project lifecycles, and maintaining compliance with established outreach policies. This role is ideal for someone with a strong background in community engagement and documentation management, who thrives in a collaborative environment.<br><br>Responsibilities:<br>• Conduct outreach to property owners to discuss project scope, proposed equipment placement, and gain agreement to proceed.<br>• Maintain accurate documentation of customer agreements, property acknowledgments, and project communications.<br>• Ensure compliance with approved outreach policies, procedures, and materials.<br>• Collaborate closely with the Customer Outreach Specialist or Manager to enhance community awareness initiatives.<br>• Facilitate communication throughout all stages of the project to keep stakeholders informed and engaged.<br>• Manage project-specific documentation, including easements and agreements, to ensure smooth operations.<br>• Monitor and report timesheets, expenses, and other administrative workflows in line with approved guidelines.<br>• Support onboarding processes for new team members and ensure adherence to organizational standards.<br>• Address customer inquiries promptly and courteously, ensuring high-quality service delivery.<br>• Assist in validating outreach plans and ensuring alignment with organizational goals.