2 results for Call Center Specialist in Jupiter, FL

Customer Service Representative

West Palm Beach, FL
onsite
Contract / Temporary to Hire
26 - 28 USD / Hourly
M-F 8:00am-5:00pm 20-25/hr • Manage on-boarding of customer accounts • Accurately process orders, returns, and exchanges according to company policies and procedures. • Address customer inquiries, concerns, and complaints promptly and professionally. • Provide exceptional customer service via phone, email and in-person interactions. • Check stock for availability, verify price, and assist with logistical information. • Maintain accurate records of customer interactions and transactions. • Coordinate with other departments to ensure the successful delivery of the product. • Stay up-to-date on product knowledge, company policies, and industry trends. • Handle customer complaints, provide appropriate solutions and alternatives; follow up to ensure resolution while maintaining professionalism; escalate issues to management when needed. • Assist with Return Material Authorizations (RMA’s), Corrective and Preventative Actions (CAR’s) • Work with confidential customer information • Build sustainable relationships and trust with customer accounts through open communication. • Assist with various administrative tasks as needed
2026-03-23T00:00:00Z

Customer Outreach & Communications Support-Level 2 - Expe...

North Palm Beach, FL
onsite
Temporary
20 - 23 USD / Hourly
We are looking for an experienced Customer Outreach & Communications Support specialist to join our team in Juno Beach, Florida. In this long-term contract position, you will play a vital role in building relationships with property owners, ensuring clear communication throughout project lifecycles, and maintaining compliance with established outreach policies. This role is ideal for someone with a strong background in community engagement and documentation management, who thrives in a collaborative environment. Responsibilities: • Conduct outreach to property owners to discuss project scope, proposed equipment placement, and gain agreement to proceed. • Maintain accurate documentation of customer agreements, property acknowledgments, and project communications. • Ensure compliance with approved outreach policies, procedures, and materials. • Collaborate closely with the Customer Outreach Specialist or Manager to enhance community awareness initiatives. • Facilitate communication throughout all stages of the project to keep stakeholders informed and engaged. • Manage project-specific documentation, including easements and agreements, to ensure smooth operations. • Monitor and report timesheets, expenses, and other administrative workflows in line with approved guidelines. • Support onboarding processes for new team members and ensure adherence to organizational standards. • Address customer inquiries promptly and courteously, ensuring high-quality service delivery. • Assist in validating outreach plans and ensuring alignment with organizational goals.
2026-03-24T00:00:00Z