297 Results for Guest Services Coordinator Jobs in Jserrors

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Patient Care Coordinator

St. Paul, MN
onsite
Temporary / Contract
20.00 - 22.00 USD / Hourly
We are looking for a Patient Care Coordinator to support patient registration and front-desk operations for a contract position. In this role, you will create a welcoming experience for patients while ensuring accurate collection of demographic, insurance, and financial information within the electronic medical record. This opportunity is well suited for someone who combines strong customer service skills with attention to detail and the ability to navigate healthcare administrative processes. Responsibilities: • Welcome patients upon arrival and provide a welcoming, supportive first point of contact throughout the registration process. • Gather and enter patient demographic, insurance, and financial details into the electronic medical record with a high level of accuracy. • Complete check-in activities, conduct intake interviews, and ensure required forms and signatures are obtained before services are provided. • Guide patients to scheduled visits or procedures and assist with additional appointment coordination when same-day needs arise. • Investigate and address registration discrepancies, claim-related concerns, and account issues while documenting actions taken in the medical record. • Review insurance eligibility, benefits, and payer responses, including more complex billing-related situations, to support accurate account setup. • Communicate estimated costs, collect co-pays and deductibles, and answer routine questions related to payment expectations and available financial support options. • Help patients navigate financial assistance processes by reviewing program criteria, supporting application completion, and routing complex matters to the appropriate team. • Provide day-to-day guidance to team members, support request-for-information documentation, and assist with gathering records or other administrative tasks as needed.
2026-10-16T13:33:42Z

Front Desk Coordinator

San Diego, CA
remote
Temporary / Contract
21.00 - 24.00 USD / Hourly
Position OverviewOur client, a well-established professional services organization, is seeking a polished, personable, and detail-oriented Front Desk Coordinator to serve as the first point of contact for clients, visitors, and employees. This individual will play an important role in creating a welcoming and professional office environment while supporting daily administrative and front office operations.The ideal candidate is customer-service oriented, highly organized, and comfortable interacting with professionals at all levels. This role requires excellent communication skills, strong attention to detail, and the ability to manage multiple responsibilities while maintaining a professional and welcoming presence.Key Responsibilities<ul><li>Serve as the primary point of contact for incoming visitors, clients, and guests, ensuring a professional and welcoming experience.</li><li>Answer and direct incoming phone calls, take messages, and respond to general inquiries.</li><li>Greet and assist visitors, coordinate appointments, and notify appropriate staff of guest arrivals.</li><li>Manage conference room scheduling and assist with meeting coordination and preparation.</li><li>Maintain a clean, organized, and professional reception area and shared office spaces.</li><li>Receive, sort, and distribute incoming mail, packages, and deliveries.</li><li>Coordinate outgoing mail, courier services, and other office deliveries as needed.</li><li>Provide general administrative support, including data entry, document preparation, filing, and scanning.</li><li>Assist with office supply inventory, ordering, and maintaining common areas.</li><li>Support employee and client meeting logistics, including refreshments and room setup.</li><li>Coordinate with building management, vendors, and service providers regarding office-related needs.</li><li>Handle confidential information and sensitive communications with professionalism and discretion.</li><li>Assist with special projects and additional administrative tasks as needed.</li></ul>
2026-11-07T00:18:50Z

Customer Service Manager

Union, NJ
onsite
Permanent / Full Time
90000.00 - 100000.00 USD / Yearly
benefits:<ul><li>medical</li><li>dental</li><li>vision</li><li>paid time off</li></ul> We are seeking an experienced Customer Service Manager with 5+ years of customer service leadership experience to oversee daily customer support operations, drive service excellence, and lead a high-performing team. The ideal candidate will have a proven track record of improving customer satisfaction, resolving complex issues, and building strong relationships with both customers and internal stakeholders. Experience in a manufacturing or industrial environment is strongly preferred.Responsibilities:<ul><li>Lead, coach, and develop a customer service team to ensure exceptional customer support.</li><li>Manage daily customer service operations, including order management, issue resolution, and customer communications.</li><li>Monitor customer satisfaction metrics and implement process improvements to enhance the customer experience.</li><li>Collaborate with sales, operations, production, logistics, and other departments to ensure timely delivery and resolution of customer concerns.</li><li>Handle escalated customer issues and provide effective solutions.</li><li>Develop and maintain service policies, procedures, and performance standards.</li></ul>
2026-10-26T16:04:09Z

Patient Care Coordinator

Hastings, MN
onsite
Temporary / Contract
20.00 - 22.00 USD / Hourly
We are looking for a Patient Care Coordinator to support patient registration and front-desk operations for a Long-term Contract position. In this role, you will help create a positive arrival experience while ensuring patient demographic, insurance, and financial details are accurately recorded in the electronic medical record. This opportunity is well suited for someone who combines strong customer service skills with attention to detail in a healthcare setting. Responsibilities: • Welcome patients upon arrival and provide a detail-focused, service-focused check-in experience. • Gather and enter demographic, insurance, and financial information accurately within the electronic medical record system. • Guide patients through registration forms, required documentation, and signature collection for appointments or procedures. • Confirm coverage, review eligibility and benefit details, and address registration or claim-related account discrepancies. • Explain estimated patient costs, collect copays or deductibles, and respond to questions about available financial assistance options. • Support patients with financial assistance applications, including screening for eligibility and helping complete required paperwork. • Coordinate appointment flow by directing patients to the correct area and assisting with additional scheduling needs when needed. • Record issues, follow-up actions, and account updates in work queues and patient records while following established procedures. • Provide day-to-day guidance to team members, assist with training as needed, and complete other assigned duties related to patient access operations.
2026-10-16T14:34:02Z

Patient Care Coordinator

Bakersfield, CA
remote
Temporary / Contract
22.00 - 25.00 USD / Hourly
We are looking for a Patient Care Coordinator to support patient registration operations in Bakersfield, California. This position is fully onsite and plays an important role in delivering accurate intake, insurance verification, and financial clearance services in a fast-paced hospital setting. The person in this role will help create a positive patient experience while ensuring documentation, compliance, and billing-related information are completed correctly and on time. Responsibilities:• Register patients accurately by entering demographic, insurance, and visit-related details into hospital systems while minimizing duplicate records.• Verify coverage information, review benefits, and obtain required forms, signatures, and supporting documentation before or during the registration process.• Collect patient financial responsibility, process payments securely, and maintain proper cash-handling and payment documentation procedures.• Support access workflows across multiple intake areas, which may include emergency, inpatient, outpatient, and maternity-related registration functions based on operational needs.• Communicate professionally with patients, families, clinical teams, physician offices, and insurance representatives to resolve registration and coverage issues promptly.• Maintain compliance with hospital policies, payer requirements, privacy expectations, and revenue cycle standards throughout each patient encounter.• Monitor work queues and prioritize tasks effectively to prevent delays, reduce incomplete registrations, and support timely billing and reimbursement.• Scan, review, and organize registration records so that patient files remain complete, accurate, and accessible for downstream processes.
2026-11-02T17:08:48Z

Coordinator

New York, NY
onsite
Temporary / Contract
28.00 - 31.00 USD / Hourly
We are looking for an experienced and service-driven Coordinator to support a high-visibility conference and client reception environment. This long-term contract position is ideal for someone who thrives in a detail-oriented setting, enjoys assisting executive-level guests, and can keep meetings and events running smoothly with discretion and attention to detail. The role combines front-desk reception, event coordination, and day-to-day space support to create an excellent on-site experience for employees, leaders, and visitors. Responsibilities: • Welcome executives, employees, and guests with a courteous presence while providing clear guidance and front-desk support throughout the conference area. • Coordinate room bookings and calendar updates through the reservation system, ensuring meeting spaces are scheduled accurately and customer requests are handled promptly. • Partner with administrative staff, facilities teams, and security personnel to maintain seamless daily operations across the client-facing space. • Oversee meeting and event preparations, including room arrangements, beverage service support, catering coordination, and readiness checks well before start times. • Assist with audiovisual and virtual meeting needs by troubleshooting basic issues and helping facilitators use conference technology effectively. • Handle sensitive information and executive activity with a high degree of confidentiality, judgment, and discretion. • Monitor the condition of conference and reception areas, submit maintenance requests when needed, and help keep the environment organized and presentation-ready. • Provide visitors and meeting hosts with helpful information about on-site services and local amenities while resolving issues quickly and calmly as they arise. • Support additional operational or event-related tasks assigned by leadership to ensure an exceptional customer experience.
2026-10-13T14:33:47Z

Helpline Customer Service Representative

Miami, FL
onsite
Temporary / Contract
20.00 - 20.00 USD / Hourly
We are seeking a compassionate and dedicated professional to join our team in supporting individuals in crisis. The ideal candidate will have a background in psychology, behavioral health, or a related medical field, along with experience in patient-facing healthcare support. <ul><li>Provide support to individuals experiencing crisis situations with empathy, professionalism, and care. </li><li>Communicate effectively with individuals in both Creole and English. </li><li>Assist with crisis intervention, emotional support, and connection to appropriate resources.</li><li>Maintain calm and professionalism in high-pressure or emotionally charged situations.</li><li>Support patient services functions, including coordination, communication, and follow-up as needed. </li><li>Participate in training related to suicide prevention and crisis intervention techniques. </li></ul>
2026-10-23T20:43:44Z

Patient Care Coordinator

Greensburg, PA
onsite
Temporary / Contract
18.00 - 18.12 USD / Hourly
We are looking for a detail-oriented Patient Care Coordinator to support front-end clinic operations in Greensburg, Pennsylvania. This contract position plays an important role in creating a welcoming patient experience while handling registration, appointment coordination, billing-related questions, and medical record support. The ideal Patient Care Coordinator is comfortable managing multiple priorities in a fast-paced healthcare setting and communicates effectively with patients, providers, and internal teams. Clinic hours: Monday-Friday 6am -5pm and Saturday 6am-330pm Closed on Sundays. Position is 40 hours per week. Responsibilities:• Coordinate patient check-in, pre-registration, and registration activities to ensure accurate and efficient intake processes.• Arrange appointments for assigned departments using scheduling systems and provide patients with clear preparation or testing instructions.• Gather and verify demographic, insurance, and claims-related information while maintaining professionalism and accuracy.• Obtain required referrals, authorizations, signatures, and supporting documentation to help support reimbursement and revenue cycle workflows.• Address patient and departmental inquiries promptly, resolving concerns with a strong focus on service quality and professionalism.• Maintain and update patient records and account details in the appropriate systems in accordance with clinic procedures and compliance standards.• Communicate operational issues, documentation gaps, and service concerns to leadership to support timely resolution.• Contribute to a respectful team environment and recommend practical improvements that enhance workflow efficiency and patient satisfaction.
2026-11-04T22:23:38Z

Front Office & Administrative Coordinator

Minneapolis, MN
onsite
Permanent / Full Time
65000.00 - 75000.00 USD / Yearly
Front Office and Administrative Coordinator Location: Minneapolis, MNSchedule: Monday-Friday, 8:00 a.m.-5:00 p.m.Work Arrangement: Fully onsiteCompensation: $65,000-$75,000 plus 15% bonus potential A growing professional services organization in downtown Minneapolis is seeking an experienced Front Office & Administrative Coordinator to support day-to-day office operations, reception, hospitality and administrative needs. This is a highly visible role for a polished, personable professional who enjoys creating a welcoming office environment while keeping multiple priorities moving behind the scenes. The ideal candidate is proactive, resourceful and comfortable taking ownership. You will be expected to learn the organization and its processes, then work independently, anticipate needs and find solutions without needing constant direction. What You’ll Do<ul><li>Serve as a welcoming first point of contact for employees, clients, guests and other visitors.</li><li>Manage front office and reception activities, including greeting guests, handling incoming calls and coordinating visitor access.</li><li>Coordinate conference room schedules and meeting logistics, including room setup, catering and technology needs.</li><li>Help maintain a professional, organized and welcoming office environment.</li><li>Coordinate office maintenance, deliveries, vendors and other facilities-related requests.</li><li>Monitor and replenish office, kitchen and meeting supplies.</li><li>Assist with catering, meeting setup and other hands-on office needs.</li><li>Provide backup administrative and office support to other team members as needed.</li><li>Coordinate meetings and calendars, including scheduling across multiple participants, resolving conflicts and managing last-minute changes.</li><li>Support meeting preparation, note-taking, action-item tracking and follow-up.</li><li>Assist with travel coordination and expense reporting.</li><li>Support special projects and administrative initiatives.</li><li>Identify opportunities to improve office processes, organization and the overall employee and guest experience.</li></ul>
2026-10-23T14:08:42Z

Administrative Coordinator

Los Angeles, CA
onsite
Temporary / Contract
19.00 - 20.00 USD / Hourly
We are seeking an Administrative Coordinator to support program services through a blend of customer service, enrollment assistance, record maintenance, and day-to-day office coordination in Los Angeles, California. This long-term contract opportunity plays a vital role in assisting families, providers, and internal teams through various program processes while maintaining accurate and organized records. The ideal candidate is detail-oriented, service-oriented, and comfortable managing multiple priorities in a fast-paced environment. Bilingual Spanish skills are preferred to effectively support a diverse client population. Responsibilities:<ul><li>Manage and maintain participant and program data in internal databases and tracking systems, ensuring accuracy and timely updates.</li><li>Coordinate enrollment activities by scheduling appointments, assisting with individual and group enrollment sessions, and preparing necessary materials.</li><li>Review client files and supporting documentation to ensure completeness, accuracy, and compliance with program requirements.</li><li>Verify eligibility information, referrals, and supporting records through internal systems and external resources as needed.</li><li>Respond to client, provider, and partner inquiries by phone, email, and in person, providing excellent customer service and connecting individuals with appropriate resources.</li><li>Prepare, organize, scan, copy, and file documentation to support daily operations and audit readiness.</li><li>Partner with program staff to support enrollment, case-related activities, and departmental service goals.</li><li>Maintain confidentiality and handle sensitive client information with professionalism and discretion.</li><li>Assist with general administrative duties, including data entry, record maintenance, and office support projects.</li></ul>
2026-11-03T22:08:47Z

Customer Service / Operations Manager

North Brunswick, NJ
onsite
Permanent / Full Time
90000.00 - 100000.00 USD / Yearly
benefits:<ul><li>medical</li><li>dental</li><li>vision</li><li>401k</li><li>paid time off</li></ul> Responsibilities<ul><li>Oversee day-to-day customer service operations and ensure high-quality support delivery</li><li>Manage, coach, and develop a team of customer service representatives</li><li>Implement and improve processes to enhance efficiency and customer experience</li><li>Monitor KPIs, analyze performance metrics, and drive continuous improvement</li><li>Collaborate cross-functionally with sales, logistics, and finance teams</li><li>Resolve escalated customer issues in a timely manner</li><li>Ensure compliance with company policies and operational procedures</li></ul>
2026-10-16T12:53:44Z

Property Coordinator

Cedar Rapids, IA
onsite
Temporary / Contract
18.00 - 21.00 USD / Hourly
Our client is looking for a Property Coordinator to join their team on a contract basis! Are you a highly organized professional who enjoys keeping operations running smoothly and providing exceptional customer service? We are seeking a Property Coordinator to support a busy property management team in the Cedar Rapids area. This contract opportunity is ideal for someone who thrives in a fast-paced environment and enjoys working with tenants, vendors, and internal stakeholders.Key Responsibilities<ul><li>Coordinate day-to-day property operations and administrative activities</li><li>Serve as a primary point of contact for tenants, residents, vendors, and visitors</li><li>Track and coordinate maintenance requests, work orders, and vendor services</li><li>Assist with lease administration, renewals, and tenant communications</li><li>Maintain accurate property records, files, and documentation</li><li>Process invoices, receipts, and other property-related paperwork</li><li>Prepare reports, spreadsheets, and correspondence as needed</li><li>Support occupancy tracking, move-ins, move-outs, and general office operations</li><li>Help ensure a positive tenant experience through timely communication and follow-up</li></ul>
2026-10-29T20:54:05Z

Workplace Experience Coordinator - Level 1

Miami, FL
onsite
Temporary / Contract
22.00 - 23.00 USD / Hourly
We are looking for a service-oriented Workplace Experience Coordinator - Level 1 to support daily front desk and workplace operations in New Jersey. This long-term contract opportunity is ideal for someone who enjoys creating a welcoming environment, coordinating office services, and ensuring employees and visitors receive responsive support. The position plays an important role in maintaining smooth site operations through strong organization, clear communication, and dependable follow-through. Responsibilities: • Welcome employees, guests, and visitors with a detail-oriented approach while managing check-in procedures, visitor credentials, and parking access in line with site security expectations. • Coordinate meetings, workplace activities, and on-site events by arranging room setup, confirming logistics, organizing supplies, and supporting breakdown after completion. • Handle service requests related to facility upkeep, including janitorial and maintenance needs, and track follow-up to help maintain an efficient work environment. • Support day-to-day office services such as mail distribution, supply coordination, and onboarding preparation to ensure employees have the resources they need. • Respond to questions, concerns, and workplace issues from staff, guests, and colleagues with a customer-focused mindset and practical solutions. • Work closely with external vendors and internal partners to schedule services, confirm deliveries, and maintain consistent workplace support. • Follow building-specific safety, security, and emergency procedures and escalate issues promptly to protect occupants and visitors. • Prepare basic communications or presentations and share information clearly with team members and small or large groups as needed.
2026-10-20T15:03:51Z

Human Resources (HR) Administrator

Denver, CO
onsite
Temporary / Contract
32.30 - 37.40 USD / Hourly
We are seeking a Human Resources Onboarding Coordinator to support a fast-paced Information Technology organization in Denver, Colorado. This contract position will focus on coordinating and administering the employee onboarding process while providing general HR support as needed. The ideal candidate is highly organized, tech-savvy, energetic, and eager to learn. Prior HR experience is helpful but not required for someone who demonstrates strong administrative skills, initiative, and the ability to thrive in a high-volume environment. Responsibilities:<ul><li>Coordinate employee onboarding activities from offer acceptance through start date.</li><li>Collect, review, and maintain employee records and onboarding documentation with a high degree of accuracy and confidentiality.</li><li>Manage background check and employment screening processes, including tracking status updates and following up on outstanding items.</li><li>Process onboarding paperwork and ensure all required employment documents are completed and submitted on time.</li><li>Maintain employee data and personnel records within HR systems.</li><li>Communicate with new hires regarding onboarding requirements, start dates, documentation, and next steps.</li><li>Support orientation scheduling and other new hire administrative processes.</li><li>Respond to routine employee questions and provide general HR administrative support.</li><li>Assist with special projects and miscellaneous administrative tasks as requested by the HR team.</li><li>Partner with internal stakeholders to ensure a smooth and efficient onboarding experience for new employees.</li></ul>
2026-10-30T14:44:06Z

Coordinator I

Providence, RI
remote
Temporary / Contract
19.00 - 22.00 USD / Hourly
We are looking for a compassionate and highly organized Coordinator I to support income-eligible customers in Providence, Rhode Island. In this Administrative Assistant role, you will serve as a key connection between customers, community organizations, and internal teams, helping individuals access programs that can reduce energy cost burdens and improve service support. This Long-term Contract position requires strong communication, sound judgment, and the ability to manage sensitive situations with professionalism while representing customer needs effectively. Responsibilities: • Provide individualized assistance to customers regarding billing concerns, payment arrangements, energy assistance resources, outage readiness, and available support programs. • Build productive partnerships with community agencies, advocacy organizations, and internal departments to exchange information and strengthen customer support pathways. • Expand outreach efforts by identifying effective ways to connect with income-eligible residents and encourage participation in company assistance offerings. • Act as a trusted resource for external partners by clarifying program options, referral processes, and customer support services. • Coordinate responses for complex or sensitive customer situations, including cases requiring personalized service and careful follow-up. • Maintain ongoing collaboration with internal stakeholders and outside organizations to deliver informed guidance and appropriate service solutions. • Gather insights from customer interactions and community engagement activities to help inform future program planning and service improvements. • Represent the organization at community events and public outreach programs designed to engage customers who may benefit from assistance resources. • Prepare and distribute informational materials, training content, and program communications while ensuring alignment with policy and regulatory expectations. • Document customer activity, track outcomes, and support reporting needs while following established procedures, quality standards, and compliance requirements.
2026-11-02T14:04:08Z

Administrative Coordinator

Goleta, CA
onsite
Temporary / Contract
23.75 - 25.00 USD / Hourly
We are looking for an Administrative Coordinator to support daily workplace operations and deliver a welcoming, well-organized experience for employees, guests, and vendors in Goleta, California. This Long-term Contract position combines front desk coordination, office support, event assistance, and facilities-related administration in a fast-paced environment. The ideal candidate brings strong customer service skills, sound judgment, and the ability to keep communication, scheduling, and office activities running smoothly. Responsibilities: • Welcome employees, candidates, vendors, and other guests with care, provide clear arrival guidance, and help maintain an organized and inviting reception area. • Coordinate front office activities by answering workplace-related questions, sharing timely updates, and ensuring common areas, wellness spaces, and supply stations remain stocked and orderly. • Oversee conference room usage by managing reservations, addressing scheduling issues promptly, and helping teams use shared spaces efficiently. • Support facilities operations by monitoring incoming service requests, routing tickets to the appropriate contacts, tracking responses, and documenting resolution details after completion. • Observe office needs and gather feedback from employees to identify opportunities for workplace improvements, then recommend practical solutions that enhance the onsite experience. • Assist with planning and executing office events, holiday activities, and employee programs, including communications, ordering support, setup coordination, and post-event breakdown. • Partner with food and beverage support teams by directing deliveries to the correct locations, reporting kitchen or service concerns quickly, and maintaining daily tracking information as needed. • Prepare and distribute internal communications such as event notices, office updates, and promotional materials through approved channels, including chat platforms and digital postings. • Help coordinate onsite perks and vendor-supported programs by organizing invitations, sending reminders in advance, and supporting participation on the day of each event.
2026-10-23T22:13:45Z

Workplace Experience Coordinator - Level 1

Los Angeles, CA
onsite
Temporary / Contract
23.00 - 26.50 USD / Hourly
We are looking for a Workplace Experience Coordinator - Level 1 to support daily front desk and workplace operations in Los Angeles, California. This is a Contract position with an initial 4-month term and the possibility of extension or conversion, ideal for someone who enjoys creating a welcoming and well-organized office environment. In this role, you will assist employees, visitors, and vendors while helping ensure workplace services run smoothly, safely, and efficiently. Responsibilities: • Deliver a detail-oriented and friendly experience for employees, guests, and other visitors by responding to questions and resolving routine service concerns. • Coordinate day-to-day workplace support activities such as mail and package handling, meeting room preparation, pantry upkeep, office supply distribution, and general office service requests. • Arrange and oversee onsite meetings and events, including preparing spaces, organizing requested furniture or equipment, and restoring rooms after use. • Submit, monitor, and follow up on janitorial and maintenance requests to help maintain a clean, functional, and organized workplace. • Work closely with external service providers and suppliers to support office needs and ensure requested goods or services are completed on time. • Apply building security practices and emergency response procedures, escalating issues promptly to protect the safety of everyone onsite. • Carry out assigned tasks according to established workplace procedures and communicate updates clearly with team members and management.
2026-11-05T23:43:44Z

Front Desk Coordinator

Miami Beach, FL
onsite
Temporary / Contract
19.00 - 22.00 USD / Hourly
We are looking for an experienced Front Desk Coordinator to support daily front office operations for a contract position based in Miami Beach, Florida. This individual will serve as the first point of contact for visitors and callers, creating a welcoming and organized experience while keeping communication and reception activities organized. The ideal candidate brings strong customer service skills, confidence handling a busy phone environment, and the ability to manage multiple front desk priorities with accuracy and consistency. Responsibilities: • Welcome guests, clients, and staff at the front desk and provide courteous assistance in person. • Manage incoming calls through a multi-line phone system, directing inquiries promptly to the appropriate contacts. • Coordinate front office activities to maintain an orderly, efficient, and well-organized reception area. • Provide concierge-style support by answering general questions and helping visitors navigate onsite services or destinations. • Receive, screen, and relay inbound phone messages with attention to urgency and accuracy. • Support day-to-day administrative tasks related to front desk coverage, scheduling, and office communication. • Maintain a positive first impression by addressing visitor needs quickly and courteously. • Assist with updates to front desk procedures or related operational processes when needed.
2026-11-06T21:53:45Z

Facilities Coordinator 3

Denver, CO
onsite
Temporary / Contract
21.00 - 23.00 USD / Hourly
We are looking for a Facilities Coordinator 3 to support daily site operations and front desk activities. This is a contract position focused on keeping workplace services organized, responsive, and well-documented while assisting the site management team with administrative coordination. The person in this role will work closely with vendors, employees, and internal stakeholders to help maintain smooth operations, support compliance efforts, and ensure visitors and onsite activities are managed effectively. Responsibilities: • Coordinate vendor visits, service appointments, and routine site inspections to help maintain efficient daily operations. • Maintain organized records of work orders, service activity, vendor communication, and other site-related documentation. • Prepare straightforward operational updates, including basic reporting on service performance and key site metrics. • Respond to everyday questions from staff, visitors, clients, and service providers in a timely and attentive manner. • Support onsite procedures by helping distribute, organize, and maintain operational documents and reference materials. • Arrange site meetings, manage schedules, and assemble materials needed for discussions and follow-up actions. • Provide front desk coverage by welcoming guests, assisting with check-ins, and creating a positive first impression. • Partner with the regional mailroom contact to help coordinate mail and related site support activities. • Participate in workplace safety and compliance efforts to promote a secure and well-managed environment.
2026-11-06T21:38:42Z

Front Desk Coordinator

Marblehead, MA
onsite
Temporary to Hire
18.00 - 20.00 USD / Hourly
We are looking for an experienced Front Desk Coordinator to serve as the first point of contact for visitors and callers. This contract-to-permanent opportunity is ideal for someone who enjoys creating a welcoming environment while keeping front office operations organized and responsive. The person in this role will balance guest support, phone coverage, and daily administrative coordination with strong attention to detail. Responsibilities: • Welcome guests and staff with a friendly, detail-oriented presence and ensure the reception area remains orderly and inviting. • Manage a multi-line phone system, directing incoming calls promptly and accurately to the appropriate individuals or departments. • Provide front desk assistance by answering questions, sharing information, and helping visitors address their needs efficiently. • Coordinate front desk activities such as visitor check-in, message handling, and general office communication throughout the day. • Monitor inbound call volume and respond courteously while maintaining a high standard of customer service. • Support day-to-day administrative tasks that help the office run smoothly, including basic clerical and scheduling assistance. • Maintain clear communication with internal team members to relay important visitor or caller information in a timely manner.
2026-11-03T21:08:46Z

Senior Manager, Customer Experience & Loyalty Operations

El Segundo, CA
onsite
Temporary / Contract
140000.00 - 170000.00 USD / Yearly
Position OverviewWe are seeking a passionate, technically savvy Director of Customer Experience to lead and optimize the end-to-end customer journey for a growing direct-to-consumer (DTC) beauty brand. This is a highly visible, hands-on leadership opportunity for someone who thrives at the intersection of customer experience, technology, AI automation, and operational excellence.The ideal candidate brings strong project management capabilities, experience within the Shopify ecosystem, and a proven ability to implement CRM solutions, optimize AI-powered customer support, and manage internal or outsourced customer service teams.We are looking for a proactive leader who can take ownership of the customer experience function, establish scalable processes, and advocate for the customer across the organization.Key ResponsibilitiesCustomer Experience Strategy & Leadership<ul><li>Own and execute the customer experience strategy across the entire customer journey.</li><li>Serve as the primary advocate for customer experience, partnering with executive leadership, marketing, operations, and e-commerce teams.</li><li>Identify opportunities to improve customer satisfaction, retention, loyalty, and lifetime value.</li><li>Establish KPIs and performance metrics to measure customer experience effectiveness.</li></ul>CRM, Technology & AI Optimization<ul><li>Lead the implementation, integration, and ongoing optimization of CRM and customer experience platforms.</li><li>Manage technology solutions within the Shopify ecosystem, including customer service, loyalty, reviews, and subscription platforms.</li><li>Oversee AI-powered customer support agents, chatbot solutions, and automation initiatives.</li><li>Establish AI governance practices, quality standards, and processes to ensure accurate, effective customer interactions.</li><li>Evaluate emerging technologies and recommend solutions to improve efficiency and customer satisfaction.</li></ul>Project Management & Process Improvement<ul><li>Lead cross-functional projects from planning and implementation through execution and optimization.</li><li>Develop standard operating procedures (SOPs), process documentation, and scalable workflows.</li><li>Identify operational inefficiencies and implement solutions that improve service quality and productivity.</li><li>Take ownership of initiatives, ensuring accountability, timely execution, and measurable results.</li></ul>Customer Service Operations<ul><li>Oversee internal customer support teams and/or outsourced customer service agencies.</li><li>Establish performance expectations, service standards, and quality assurance processes.</li><li>Monitor customer service metrics, including CSAT, response times, resolution rates, and customer sentiment.</li><li>Leverage customer feedback, reviews, and support data to identify trends and recommend improvements.</li></ul>
2026-10-30T18:08:43Z

Front Desk Coordinator

Carmel, IN
onsite
Temporary / Contract
20.00 - 22.00 USD / Hourly
We are looking for a Front Desk Coordinator to support daily front office activities and create a welcoming experience for visitors and staff in Indianapolis. This Contract position is ideal for someone who enjoys balancing customer-facing responsibilities with workplace coordination and administrative support. The role will help keep the reception area organized, ensure smooth day-to-day desk operations, and assist with meeting and event logistics. Responsibilities:• Welcome guests, employees, and vendors in a courteous and detail-oriented manner and serve as the first point of contact at the front desk.• Oversee daily reception activities, including answering inquiries, directing visitors, and maintaining an orderly check-in experience.• Coordinate facility-related service requests and communicate with building support teams to help resolve workplace needs.• Keep common areas, reception spaces, and shared rooms neat, organized, and ready for daily use.• Arrange meeting spaces by preparing rooms, confirming schedules, and supporting onsite event coordination as needed.• Manage front desk administrative tasks such as handling incoming communications, tracking visitors, and supporting general office operations.
2026-10-23T19:18:43Z

Front Desk Coordinator

San Francisco, CA
onsite
Temporary / Contract
24.00 - 24.00 USD / Hourly
We are looking for an experienced Front Desk Coordinator to support daily office operations. This contract position will serve as the first point of contact for visitors, callers, and internal team members, helping create a welcoming and well-organized environment. The ideal candidate brings strong front desk experience, excellent communication skills, and confidence managing a busy phone system while providing attentive guest support. Responsibilities: • Welcome visitors and employees at the front desk, providing a courteous and positive first impression. • Manage incoming calls through a multi-line phone system, directing inquiries accurately and efficiently. • Coordinate guest check-in procedures and offer concierge-style assistance to support visitor needs. • Monitor the reception area to maintain an organized, presentable, and service-oriented environment. • Respond to general questions from callers and guests, ensuring requests are handled promptly or routed to the right contact. • Support daily administrative front desk tasks such as message taking, call logging, and basic office coordination.
2026-11-05T00:33:40Z

Project Coordinator

Jessup, MD
onsite
Permanent / Full Time
50000.00 - 55000.00 USD / Yearly
The Project Coordinator provides administrative and operational support for commercial projects from project initiation through completion. This role serves as a key point of coordination between internal departments, vendors, contractors, and customers, ensuring project documentation, reporting, and communication are managed accurately and efficiently. The ideal candidate is highly organized, detail-oriented, customer-focused, and capable of managing multiple priorities in a fast-paced environment. Key ResponsibilitiesProject Documentation & Coordination<ul><li>Prepare, review, and distribute project documentation to support commercial projects.</li><li>Ensure all project submissions are completed accurately and in accordance with customer requirements and internal procedures.</li><li>Maintain organized electronic and physical project files.</li><li>Monitor project milestones and assist with tracking project progress throughout the lifecycle.</li><li>Coordinate the distribution of project-related materials, technical documentation, and closeout packages.</li><li>Support project startup and closeout activities, ensuring all required documentation is complete and properly archived.</li><li>Assist with maintaining project records and historical documentation for future reference.</li></ul>Reporting & Administrative Support<ul><li>Generate and maintain various project, sales, and operational reports.</li><li>Compile data and prepare reports for management review using spreadsheet and database applications.</li><li>Maintain accurate records of project activity and departmental metrics.</li><li>Support commission processing and administrative tracking functions as needed.</li><li>Assist with document preparation, presentations, marketing materials, and customer-facing communications.</li></ul>Customer & Team Support<ul><li>Provide exceptional customer service to both internal and external stakeholders.</li><li>Act as a liaison between departments to facilitate communication and ensure timely project execution.</li><li>Respond to inquiries and assist with resolving documentation and project-related issues.</li><li>Support general office operations, including reception coverage and phone support when required.</li><li>Assist team members with special projects and administrative tasks as assigned.</li></ul>Systems & Process Support<ul><li>Utilize business software and project management systems to track project information and maintain records.</li><li>Update and manage pricing, vendor, and project-related information as required.</li><li>Identify opportunities to improve administrative processes and workflow efficiency.</li><li>Perform additional duties and responsibilities as assigned.</li></ul>
2026-10-30T14:14:06Z

Events Operation Coordinator

Irving, TX
onsite
Temporary / Contract
30.00 - 32.00 USD / Hourly
We are looking for an Events Operation Coordinator to support the planning and delivery of live events in Irving, TX. This is a Contract position designed for a 12-week engagement with the potential to become permanent, ideal for someone who thrives in a fast-moving environment and enjoys coordinating details across exhibitors, vendors, and internal teams. The person in this role will help keep event operations organized, ensure exhibitor needs are handled professionally, and contribute to a smooth onsite experience from preparation through post-event follow-up. Responsibilities:• Serve as a primary point of contact for exhibitors by answering operational questions, coordinating fulfillment needs, and ensuring required materials such as logos, specifications, and shipping details are collected on time.• Support exhibit hall planning by updating floor layouts, helping optimize booth placement and attendee flow, and confirming alignment with venue and safety guidelines.• Coordinate service requests with event partners and vendors, including utilities, connectivity, audiovisual support, equipment, and venue-related needs to keep event setup and breakdown running efficiently.• Work with internal leaders on special initiatives such as supplier recognition programs, meeting space arrangements, and external event activities tied to the overall conference experience.• Partner with marketing, client-facing teams, and outside vendors to improve event communications across digital channels such as websites, email campaigns, and webinar platforms.• Oversee signage coordination by gathering content, managing proofing and approvals, and helping organize installation and removal onsite.• Assist in producing event materials and support post-event activities, including reporting, attendee or exhibitor surveys, and follow-up documentation.• Maintain accurate event records through data entry, recurring report preparation, and tracking of historical conference information for operational reference and analysis.• Provide financial and administrative support by organizing estimates, reviewing invoices, tracking expenses, and preparing payment documentation for approval and processing.• Travel to event sites as needed to help manage logistics, resolve exhibitor concerns, and support day-to-day onsite operations.
2026-11-03T14:03:41Z

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