<ul><li>Answer incoming calls, emails, and in-person inquiries from residents, visitors, and community stakeholders</li><li>Provide information regarding city services, permits, billing, utilities, public works, parks and recreation, and other municipal programs</li><li>Resolve routine service issues and escalate complex concerns to the appropriate department</li><li>Process service requests, applications, payments, and general administrative documents</li><li>Maintain accurate records of customer interactions, requests, and resolutions in city systems</li><li>Assist with front desk reception duties and direct visitors to appropriate offices or departments</li><li>Support outreach efforts by explaining policies, procedures, and service updates clearly and professionally</li><li>Collaborate with internal departments to ensure timely follow-up and issue resolution</li><li>Uphold confidentiality and maintain professionalism when handling sensitive public information</li><li>Perform other clerical and customer support duties as assigned</li></ul><p><br></p>
We are looking for a Patient Access Specialist to support patient intake and registration activities for a healthcare organization in Nashua, New Hampshire. This Contract to permanent opportunity is ideal for someone who combines strong customer service skills with accuracy in administrative and financial processes. In this role, you will help create a smooth patient experience by verifying information, explaining required documentation, and supporting compliant account setup before and during service.<br><br>Responsibilities:<br>• Manage patient admissions, registration, and pre-registration activities for scheduled and walk-in services while ensuring records are complete and accurate.<br>• Verify demographic and insurance details, assign or confirm medical record numbers, and enter information correctly to support billing and claim accuracy.<br>• Review physician orders and medical necessity criteria, identify documentation needs, and provide patients with clear instructions related to their visit.<br>• Explain consent forms, notices, and patient education materials to patients or authorized representatives, obtain required signatures, and document completion appropriately.<br>• Conduct inbound and outbound calls to gather missing account information, discuss patient financial responsibility, and collect point-of-service payments or outstanding balances when applicable.<br>• Use insurance verification tools to confirm eligibility, select the correct coverage plan, and record benefit details that support reimbursement and clean claim submission.<br>• Deliver compassionate, service-focused interactions that align with organizational standards for patient satisfaction and clear, accurate communication.<br>• Monitor account quality through audits and reporting tools, correct registration issues, and share accurate data with leadership to maintain compliance and performance standards.
<p>A growing construction services organization is seeking an experienced Accounts Receivable Specialist to own the billing and collections process for a high-volume portfolio of commercial and multifamily projects across multiple states. This role is ideal for someone who thrives in a fast-paced environment, enjoys customer interaction, and has a strong understanding of construction receivables and collections.</p><p>Key Responsibilities</p><ul><li>Manage accounts receivable activities for a large portfolio of commercial and construction-related customers.</li><li>Prepare and submit progress billings, AIA pay applications, retention billings, and change order invoices.</li><li>Track and follow up on outstanding receivables, proactively driving collections and resolving payment delays.</li><li>Work closely with customers, project teams, and internal stakeholders to ensure timely payment and accurate billing.</li><li>Manage lien waivers, affidavits, and customer-specific billing requirements and portals.</li><li>Review aging reports, identify collection priorities, and support strong cash flow performance.</li><li>Identify opportunities for process improvements and operational efficiencies.</li></ul><p><br></p>
<p>We are looking for a Patient Access Specialist to support patient intake and account setup for hospital services in Bangor, Maine. This Long-term Contract position focuses on creating an efficient, respectful registration experience while maintaining accurate records and meeting compliance standards. The ideal candidate will combine strong customer service skills with attention to detail to help patients, families, and care teams navigate the admissions and pre-registration process.</p><p><br></p><p>Available Schedule:</p><p>Overnight </p><p><br></p><p>12pm -12am Thursday, Friday, Saturday</p><p><br></p><p>Responsibilities:</p><p>• Manage patient admissions, registration, and pre-registration activities for hospital services while ensuring complete and accurate account information.</p><p>• Gather and update demographic, insurance, and financial details through direct patient interaction as well as inbound and outbound calls before scheduled visits.</p><p>• Review physician orders, assign medical record numbers correctly, and perform documentation and compliance checks to support accurate account creation.</p><p>• Explain consent documents and patient-facing forms, obtain required signatures, and provide clear instructions related to treatment, coverage, and next steps.</p><p>• Verify insurance eligibility, enter benefit information into the system, and support clean claim submission through precise plan selection and data entry.</p><p>• Discuss patient financial responsibility, collect point-of-service payments and outstanding balances, and present available payment plan options when appropriate.</p><p>• Screen accounts for medical necessity requirements, issue applicable beneficiary notices and educational materials, and document distribution according to policy.</p><p>• Use auditing and reporting tools to identify account issues, correct errors, and provide timely accuracy data to Patient Access leadership.</p><p>• Deliver compassionate, service-focused support in every interaction while consistently following organizational policies, quality standards, and regulatory requirements.</p>
We are looking for a Financial and Advisor Specialist to support students through key academic and financial planning conversations in New Gloucester, Maine. This Long-term Contract position is ideal for someone who combines strong customer service instincts with the ability to explain financial aid information, help students navigate course planning, and discuss educational pathways with confidence. The person in this role will work closely with students in an office setting, offering clear guidance that helps them make informed decisions about their programs and future career options.<br><br>Responsibilities:<br>• Guide students through course selection and scheduling by identifying options that align with their academic goals.<br>• Respond to questions related to financial aid and explain funding processes in a clear, student-friendly manner.<br>• Discuss academic programs and possible career paths so students can better understand available opportunities.<br>• Deliver attentive front-line support through phone and in-person interactions, ensuring a positive service experience.<br>• Assist with account-related activities and maintain accurate administrative records tied to student support services.<br>• Help process payment-related inquiries and direct students to the appropriate resources for financial matters.<br>• Partner with the advising team to provide consistent support for students throughout their decision-making process.
<p>We are looking for a motivated Inside Sales / Customer Service Representative to support business growth through lead generation, customer engagement, and sales performance tracking. This role is well suited for someone who combines strong analytical thinking with a proactive approach to outreach and relationship building. The selected individual will help identify opportunities, maintain accurate sales data, and contribute to revenue goals by supporting the full sales cycle.</p><p><br></p><p>Responsibilities:</p><p>• Analyze sales activity and pipeline data to identify trends, opportunities, and areas for improvement.</p><p>• Conduct outbound outreach to prospective customers, assess interest, and develop leads for the sales team.</p><p>• Maintain accurate customer and opportunity records within the company CRM system and track progress across the sales process.</p><p>• Prepare sales reports, dashboards, and performance summaries to support business decisions and revenue planning.</p><p>• Coordinate with internal teams to assist with quotations, purchase order processing, and customer follow-up.</p><p>• Communicate with customers to answer questions, provide updates, and strengthen ongoing business relationships.</p><p>• Support lead management efforts by nurturing prospects and helping move promising opportunities toward conversion.</p>
<p>We are looking for a Collections Specialist to support account recovery efforts for a contract position based in Illinois. this role will operate Monday - Friday, 12pm-8pm CST. In this role, you will work directly with customers to resolve overdue balances, arrange practical repayment options, and maintain accurate account records. This opportunity is well suited for someone who can manage frequent customer interactions, investigate payment issues, and deliver attentive service while meeting business-hour expectations for the assigned location.</p><p><br></p><p>Responsibilities:</p><p>• Manage a portfolio of delinquent accounts ranging from early-stage to more advanced past-due balances, taking appropriate action to secure payment.</p><p>• Develop and document payment arrangements that help customers bring overdue accounts back into good standing.</p><p>• Process account closures or service cancellations when payment is not received and established guidelines require further action.</p><p>• Prepare and distribute collection correspondence, maintain accurate mailing information, and update records when notices are returned.</p><p>• Partner with internal teams to research disputed charges and compile supporting documentation, including requested account-related certificates.</p><p>• Investigate missing or incorrectly applied payments, follow up with customers as needed, and ensure account details are corrected promptly.</p><p>• Create credit adjustments or memos when account review supports a billing correction.</p><p>• Handle a high volume of inbound and outbound customer communication while providing clear, effective resolution to account concerns.</p>
<p>Are you passionate about helping others and delivering exceptional customer service? We are seeking a <strong>Customer Service Representative</strong> to join a respected non-profit organization in Medford, WI. This contract-to-permanent opportunity is ideal for someone who thrives in a fast-paced environment, enjoys interacting with people, and takes pride in providing accurate, solution-focused support.</p><p><br></p><p>In this role, you'll be the first point of contact for customers, managing inbound inquiries, processing orders, and ensuring every interaction leaves a positive impression. If you're organized, detail-oriented, and enjoy making a difference through outstanding service, we'd love to hear from you.</p><p><br></p><p><strong>Why Join Us?</strong></p><ul><li>Opportunity to transition into a permanent position</li><li>Meaningful work supporting a mission-driven organization</li><li>Collaborative and supportive team environment</li><li><strong>$1,000+ Quarterly Performance Bonus</strong> available to all contractors and employees</li></ul><p><strong>Key Responsibilities</strong></p><ul><li>Deliver exceptional customer service by handling a high volume of inbound calls empathy and efficiency.</li><li>Assist customers by answering questions, resolving routine concerns, and providing guidance on products, services, and available resources.</li><li>Accurately enter orders and customer information into internal systems while maintaining a high level of attention to detail.</li><li>Document customer interactions thoroughly to ensure complete and up-to-date records.</li><li>Conduct outbound calls as needed to follow up on requests, verify information, or provide status updates.</li><li>Manage multiple priorities in a fast-paced call center environment while consistently meeting service and productivity goals.</li><li>Escalate complex issues to the appropriate team members to ensure timely and effective resolution.</li><li>Contribute to a positive customer experience by building rapport and demonstrating a commitment to helping others.</li></ul><p>This is an excellent opportunity for someone looking to grow their customer service career while making an impact within a community-focused organization.</p><p><br></p>
We are looking for a Customer Service Representative to join a manufacturing team in North Canton, Ohio in a contract role with the potential for a permanent position. This position supports customer accounts through timely communication, accurate order coordination, and close partnership with internal teams to help meet delivery commitments. Training is conducted onsite, and after onboarding, the role offers a hybrid schedule with the opportunity to work remotely two days per week. The ideal candidate brings strong customer service judgment, account management experience, and the ability to resolve issues in a fast-paced environment.<br><br>Responsibilities:<br>• Manage assigned customer accounts by preparing pricing and delivery updates, entering orders, adjusting schedules, and maintaining accurate account records.<br>• Coordinate with sales, supply chain, manufacturing, and other internal teams to address service issues and improve on-time delivery performance.<br>• Monitor open orders and customer demand trends, including forecasting needs, expediting requests, and keeping order activity organized and up to date.<br>• Communicate commercial terms, order status, and service-related updates clearly to both customers and internal stakeholders.<br>• Provide responsive support on inbound and outbound customer interactions while maintaining a high standard of professionalism and accuracy.<br>• Use product knowledge and system understanding to investigate account concerns, analyze order details, and recommend practical solutions.<br>• Apply company guidelines and sound judgment when handling customer requests, exceptions, and account-related decisions.<br>• Contribute to a team-focused environment by supporting shared goals and demonstrating accountability in day-to-day customer service operations.
We are looking for a customer-focused detail-oriented individual to support a local government organization serving the local community. This Long-term Contract position is ideal for someone who can respond to public inquiries with accuracy and empathy while helping residents understand available services and processes. The role requires strong communication, sound judgment, and a commitment to delivering a positive experience across a wide range of constituent interactions.<br><br>Responsibilities:<br>• Respond to incoming questions from residents and stakeholders regarding public services, programs, and local policies through phone and other communication channels.<br>• Guide community members through service requests and administrative procedures, helping them understand next steps and required documentation.<br>• Coordinate with internal departments to gather accurate details and provide timely, well-informed answers to customer concerns.<br>• Record interactions, updates, and service outcomes clearly to support consistent follow-up and high-quality service delivery.<br>• Stay informed on current government offerings, initiatives, and procedural updates to ensure reliable information is shared with the public.<br>• Handle both inbound and outbound customer communications in a courteous, solution-oriented manner that reflects public service standards.
We are looking for an experienced public tax specialist to join a growing accounting firm in Chesapeake, Virginia. This opportunity is ideal for someone who enjoys managing complex tax work, advising a diverse client base, and contributing to a collaborative work environment. The role offers strong potential for career progression while supporting businesses, individuals, estates, trusts, nonprofit organizations, and benefit plans with high-quality accounting and tax services.<br><br>Responsibilities:<br>• Prepare and examine federal, state, and local tax filings for individuals, corporations, and partnerships with a high degree of accuracy.<br>• Handle accounting activities tied to the general ledger, including recording journal entries and completing account reconciliations.<br>• Investigate and correct reporting issues, account variances, and other financial inconsistencies in a timely manner.<br>• Develop trusted working relationships with clients by providing responsive service and practical guidance.<br>• Partner with firm leadership and internal team members to organize priorities, align deliverables, and keep engagements moving efficiently.<br>• Support a range of client needs across tax, audit support, financial review work, and advisory services as required.<br>• Monitor changes in tax law, accounting standards, and industry developments to help maintain compliance and inform client recommendations.<br>• Contribute to multiple client engagements simultaneously while maintaining deadlines and service quality expectations.
<p>Robert Half is looking for a detail-oriented Sr. Payroll Specialist to support payroll operations for a client in Lisle, Illinois. This role is ideal for someone who thrives in a fast-paced environment, handles sensitive information with discretion, and brings strong experience in multi-state payroll administration. The position also supports corporate card programs and works closely with payroll, human resources, and finance teams to keep processes accurate, compliant, and on schedule.</p><p><br></p><p>Responsibilities:</p><p>• Oversee end-to-end payroll processing for a large employee population, ensuring timely and accurate completion of each pay cycle.</p><p>• Prepare payroll-related cash activity and general ledger support, and verify figures before final submission.</p><p>• Coordinate payroll activities across multiple employee groups, including salaried, hourly, and union populations.</p><p>• Review employee setup details such as tax withholding and direct deposit information to confirm records are complete and correct.</p><p>• Examine payroll calculations, accrual balances, and final payments for departing employees to ensure proper payout amounts.</p><p>• Process special payroll runs when needed, following established approval procedures and documentation standards.</p><p>• Administer multi-state tax withholdings and wage garnishments in compliance with applicable regulations.</p><p>• Partner with internal teams and external tax service providers to address tax notices, reporting questions, and year-end form balancing.</p><p>• Manage the company travel card and purchasing card programs, including monthly audits, approval review, and employee issue resolution.</p><p>• Contribute to reporting, reconciliations, and other special assignments that support payroll and accounts payable functions.</p>
We are looking for a Customer Service Representative to support customers in San Francisco, California in a Contract position. In this role, you will create a positive service experience by listening carefully, providing accurate guidance, and helping each customer move through the application or order process efficiently. The ideal candidate is dependable during scheduled hours, confident handling high call volumes, and open to feedback that strengthens performance and service quality.<br><br>Responsibilities:<br>• Respond to inbound customer calls with professionalism, clarity, and a solutions-focused approach.<br>• Place outbound calls as needed to gather missing details, provide updates, and help move customer requests toward completion.<br>• Guide customers through forms, applications, or order-related questions so submissions are accurate and complete the first time.<br>• Enter and update customer information carefully in internal systems while maintaining strong attention to detail.<br>• Monitor open or pending requests and follow up promptly to reduce delays and keep cases progressing.<br>• Remain available and consistently on queue during scheduled working hours, including the core 9:00 a.m. to 3:00 p.m. coverage period.<br>• Apply coaching and performance feedback quickly to improve call handling, accuracy, and overall customer experience.
<p>We are looking for a customer-focused Customer Service Representative to support a busy wholesale distribution operation in Carson, California. This Contract to hire position is ideal for someone who communicates clearly, stays organized in a fast-paced environment, and takes pride in delivering dependable service. The person in this role will handle customer inquiries, support order and quote processing, and help maintain accurate account information while building strong product knowledge.</p><p><br></p><p>Responsibilities:</p><p>• Respond to customer questions through phone and email with clear, accurate, and timely information.</p><p>• Enter and manage customer orders and pricing quotes while ensuring all details are complete and correct.</p><p>• Maintain up-to-date customer account records by documenting conversations, requests, and follow-up actions.</p><p>• Apply product knowledge to guide customers toward appropriate solutions and support sales-related conversations.</p><p>• Handle inbound and outbound communication professionally while meeting service expectations and internal standards.</p><p>• Use established service procedures and communication guidelines to resolve issues consistently and efficiently.</p><p>• Support administrative tasks such as data entry, email correspondence, and appointment scheduling as needed.</p>
<p>We are looking for a Customer Service Representative to join a logistics operation. This is a Contract position supporting delivery coordination, customer communication, and day-to-day service activities in a fast-paced warehouse office setting. The person in this role will help keep deliveries on track, respond to customer concerns, and provide timely updates to ensure a smooth experience. This position follows a regular, onsite schedule, with workdays assigned across the week based on business needs.</p><p><br></p><p>Responsibilities:</p><p>• Monitor daily delivery activity for a high volume of trucks and keep accurate status updates throughout the day.</p><p>• Speak with customers about shipment timing, delays, and revised delivery arrangements when changes are needed.</p><p>• Handle incoming service calls related to orders or deliveries and work toward prompt, thorough resolution.</p><p>• Contact customers ahead of scheduled deliveries to confirm availability and expectations.</p><p>• Conduct follow-up outreach after deliveries to gather feedback and encourage survey completion.</p><p>• Enter and maintain service and delivery information accurately within company systems and spreadsheets.</p><p>• Coordinate closely with drivers, internal teams, and dispatch contacts to address service issues quickly.</p><p>• Work an onsite regular schedule five days per week, including weekdays or weekends as assigned during peak periods.</p>
<p>Are you passionate about helping others and delivering exceptional customer service? We are seeking a <strong>Customer Service Representative</strong> to join a respected non-profit organization in Waupaca, WI. This contract-to-permanent opportunity is ideal for someone who thrives in a fast-paced environment, enjoys interacting with people, and takes pride in providing accurate, solution-focused support.</p><p><br></p><p>In this role, you'll be the first point of contact for customers, managing inbound inquiries, processing orders, and ensuring every interaction leaves a positive impression. If you're organized, detail-oriented, and enjoy making a difference through outstanding service, we'd love to hear from you.</p><p><br></p><p><strong>Why Join Us?</strong></p><ul><li>Opportunity to transition into a permanent position</li><li>Meaningful work supporting a mission-driven organization</li><li>Collaborative and supportive team environment</li><li><strong>$1,000+ Quarterly Performance Bonus</strong> available to all contractors and employees</li></ul><p><strong>Key Responsibilities</strong></p><ul><li>Deliver exceptional customer service by handling a high volume of inbound calls empathy and efficiency.</li><li>Assist customers by answering questions, resolving routine concerns, and providing guidance on products, services, and available resources.</li><li>Accurately enter orders and customer information into internal systems while maintaining a high level of attention to detail.</li><li>Document customer interactions thoroughly to ensure complete and up-to-date records.</li><li>Conduct outbound calls as needed to follow up on requests, verify information, or provide status updates.</li><li>Manage multiple priorities in a fast-paced call center environment while consistently meeting service and productivity goals.</li><li>Escalate complex issues to the appropriate team members to ensure timely and effective resolution.</li><li>Contribute to a positive customer experience by building rapport and demonstrating a commitment to helping others.</li></ul><p>This is an excellent opportunity for someone looking to grow their customer service career while making an impact within a community-focused organization.</p><p><br></p>
<p>We are looking for a Customer Service Coordinator to support customer interactions and appointment management for a busy service operation in Manchester, New Hampshire. This Long-term Contract position is ideal for someone who communicates clearly, stays organized in a fast-paced environment, and can balance incoming requests with scheduling priorities. The person in this role will serve as a key point of contact for customers while helping ensure service appointments and dispatch activities run smoothly.</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming customer calls with professionalism, provide service-related assistance, and address questions in a timely manner.</p><p>• Coordinate service appointments by matching customer needs with technician availability and operational schedules.</p><p>• Enter orders and service requests accurately into internal systems while maintaining complete and organized records.</p><p>• Place outbound calls as needed to confirm appointments, share updates, and gather missing information from customers.</p><p>• Work closely with dispatch and service teams to assign calls efficiently and support daily route or schedule adjustments.</p><p>• Monitor appointment calendars and make changes when priorities shift, cancellations occur, or urgent requests arise.</p><p>• Provide a high level of customer support by resolving routine concerns and escalating more complex issues when appropriate.</p>
<p>Are you passionate about helping others and delivering exceptional customer service? We are seeking a <strong>Customer Service Representative</strong> to join a respected non-profit organization in Chilton, Wisconsin. This contract-to-permanent opportunity is ideal for someone who thrives in a fast-paced environment, enjoys interacting with people, and takes pride in providing accurate, solution-focused support.</p><p><br></p><p>In this role, you'll be the first point of contact for customers, managing inbound inquiries, processing orders, and ensuring every interaction leaves a positive impression. If you're organized, detail-oriented, and enjoy making a difference through outstanding service, we'd love to hear from you.</p><p><br></p><p><strong>Why Join Us?</strong></p><ul><li>Opportunity to transition into a permanent position</li><li>Meaningful work supporting a mission-driven organization</li><li>Collaborative and supportive team environment</li><li><strong>$1,000+ Quarterly Performance Bonus</strong> available to all contractors and employees</li></ul><p><strong>Key Responsibilities</strong></p><ul><li>Deliver exceptional customer service by handling a high volume of inbound calls empathy and efficiency.</li><li>Assist customers by answering questions, resolving routine concerns, and providing guidance on products, services, and available resources.</li><li>Accurately enter orders and customer information into internal systems while maintaining a high level of attention to detail.</li><li>Document customer interactions thoroughly to ensure complete and up-to-date records.</li><li>Conduct outbound calls as needed to follow up on requests, verify information, or provide status updates.</li><li>Manage multiple priorities in a fast-paced call center environment while consistently meeting service and productivity goals.</li><li>Escalate complex issues to the appropriate team members to ensure timely and effective resolution.</li><li>Contribute to a positive customer experience by building rapport and demonstrating a commitment to helping others.</li></ul><p>This is an excellent opportunity for someone looking to grow their customer service career while making an impact within a community-focused organization.</p><p><br></p>
<p>Are you passionate about helping others and delivering exceptional customer service? We are seeking a <strong>Customer Service Representative</strong> to join a respected non-profit organization in Shawano, WI. This contract-to-permanent opportunity is ideal for someone who thrives in a fast-paced environment, enjoys interacting with people, and takes pride in providing accurate, solution-focused support.</p><p><br></p><p>In this role, you'll be the first point of contact for customers, managing inbound inquiries, processing orders, and ensuring every interaction leaves a positive impression. If you're organized, detail-oriented, and enjoy making a difference through outstanding service, we'd love to hear from you.</p><p><br></p><p><strong>Why Join Us?</strong></p><ul><li>Opportunity to transition into a permanent position</li><li>Meaningful work supporting a mission-driven organization</li><li>Collaborative and supportive team environment</li><li><strong>$1,000+ Quarterly Performance Bonus</strong> available to all contractors and employees</li></ul><p><strong>Key Responsibilities</strong></p><ul><li>Deliver exceptional customer service by handling a high volume of inbound calls empathy and efficiency.</li><li>Assist customers by answering questions, resolving routine concerns, and providing guidance on products, services, and available resources.</li><li>Accurately enter orders and customer information into internal systems while maintaining a high level of attention to detail.</li><li>Document customer interactions thoroughly to ensure complete and up-to-date records.</li><li>Conduct outbound calls as needed to follow up on requests, verify information, or provide status updates.</li><li>Manage multiple priorities in a fast-paced call center environment while consistently meeting service and productivity goals.</li><li>Escalate complex issues to the appropriate team members to ensure timely and effective resolution.</li><li>Contribute to a positive customer experience by building rapport and demonstrating a commitment to helping others.</li></ul><p>This is an excellent opportunity for someone looking to grow their customer service career while making an impact within a community-focused organization.</p><p><br></p>
We are looking for a Patient Access Specialist to join a healthcare team in Columbus, Ohio in a Contract to Permanent position. This role focuses on creating a smooth and supportive experience for patients from arrival through departure while helping them navigate appointments and related services. It is a strong opportunity for someone who enjoys working with people, communicates clearly, and wants to build a long-term career in a fast-moving healthcare setting.<br><br>Responsibilities:<br>• Welcome patients upon arrival, complete the registration process, and prepare them for their scheduled visits.<br>• Confirm insurance coverage and review eligibility details to support accurate patient intake.<br>• Guide visitors and patients to the correct department, clinic area, or service location within the facility.<br>• Support the checkout process by arranging follow-up visits, diagnostic appointments, laboratory services, and other next steps recommended by care teams.<br>• Deliver attentive service that helps patients feel informed, comfortable, and confident throughout their visit.<br>• Encourage continuity of care by helping patients access additional services available within the organization.<br>• Maintain accurate scheduling and registration information while balancing multiple tasks in a busy front-office environment.
We are looking for an IT Support Specialist to deliver responsive technical assistance and outstanding customer service to students, faculty, and staff in Utica, New York. This Long-term Contract position supports a diverse computing environment that includes Windows and Mac systems, core productivity tools, account administration, and end-user issue resolution. The role also includes a meaningful audio/visual component, assisting with meeting technology, web conferencing, and event support while contributing to reliable day-to-day IT operations.<br><br>Responsibilities:<br>• Resolve support requests for hardware, software, account access, and general desktop issues while documenting troubleshooting steps and outcomes in the ticketing system.<br>• Provide hands-on support for both Windows and Apple devices, including setup, diagnosis, repair coordination, and user assistance across a mixed-device environment.<br>• Administer user access and related tasks in Active Directory, Microsoft 365, and Exchange to help maintain secure and efficient account management.<br>• Assist with conferencing and AV needs by preparing rooms, launching meetings, supporting live events, and troubleshooting platforms such as Microsoft Teams, Zoom, and Webex.<br>• Maintain accurate asset records by helping track equipment through purchasing, deployment, relocation, and retirement processes.<br>• Support telecom and local network issue resolution, collaborating with specialized infrastructure teams when deeper technical escalation is required.<br>• Create and update knowledge articles, standard procedures, and support documentation to improve consistency and self-service resources.<br>• Participate in rotating escalation coverage and respond to urgent incidents, including occasional after-hours or off-site support when operational needs require it.<br>• Follow information security standards in daily work, safeguard sensitive data, and report potential security concerns promptly.<br>• Contribute to team meetings and cross-functional support efforts, including assisting service desk, network, or server teams as priorities shift.
We are looking for an Accounts Receivable Specialist to join a team in New Braunfels, Texas and oversee billing and payment activities with a strong focus on accuracy and follow-through. This position supports construction-related invoicing, account maintenance, and collections while helping keep customer balances current and documentation complete. The ideal candidate brings practical experience in receivables, strong attention to detail, and the ability to work effectively with internal teams and clients.<br><br>Responsibilities:<br>• Create and submit progress invoices and other customer billings, ensuring charges are supported by accurate project documentation.<br>• Oversee day-to-day receivables activity, including invoice processing, payment application, account updates, and collection efforts.<br>• Monitor contract amounts, approved changes, retained balances, and scheduled payment milestones tied to project work.<br>• Examine billing backup and contract details to confirm invoices align with customer requirements and agreed terms.<br>• Reconcile client accounts, research payment differences, and resolve short pays or disputed amounts in a timely manner.<br>• Communicate with customers regarding open balances and follow up consistently to support prompt payment.<br>• Maintain organized records for invoice status, aging trends, and collection notes to support visibility across accounts.<br>• Partner with project stakeholders, accounting personnel, and customers to address billing questions and payment concerns.<br>• Prepare aging analysis and assist with month-end tasks, reconciliations, reporting needs, and audit support.
We are looking for a detail-oriented Customer Service Representative to support order management and client communication for our apparel manufacturing operation in Bayshore, New York. This role is ideal for someone who enjoys balancing administrative tasks with responsive customer support in a fast-paced office setting. The person in this position will help ensure orders move forward smoothly while maintaining strong coordination with customers, sales partners, and internal teams.<br><br>Responsibilities:<br>• Manage customer order entry with accuracy and urgency, ensuring information is complete and properly recorded.<br>• Act as a primary point of contact between clients and the sales team to keep communication clear and organized.<br>• Work closely with internal departments to coordinate order activity and address issues that may affect fulfillment.<br>• Monitor open orders and proactively follow up on delays, changes, or special handling needs to support timely completion.<br>• Respond promptly to customer questions by phone and email, providing clear updates on order progress and next steps.<br>• Maintain organized records and perform administrative support tasks that contribute to efficient daily office operations.
<p>We are looking for an experienced AR, Credit & Collections Specialist to support financial operations for a manufacturing organization in Fitchburg, MA This role focuses on maintaining accurate receivables activity, monitoring customer credit exposure, and partnering with internal leadership to address payment issues efficiently. The ideal candidate brings strong attention to detail, sound judgment in credit matters, and the ability to communicate professionally with both customers and internal stakeholders.</p><p><br></p><p>Responsibilities:</p><p>• Manage day-to-day accounts receivable activity, including posting incoming payments and ensuring customer accounts remain accurate and current.</p><p>• Review aging reports to track overdue balances, recommend credit restrictions when accounts become delinquent, and maintain an up-to-date daily credit hold list.</p><p>• Contact customers to follow up on outstanding invoices, document payment commitments, and prepare regular collections updates for management.</p><p>• Research billing questions and disputed charges, then work with the appropriate parties to resolve discrepancies in a timely manner.</p><p>• Evaluate new customer creditworthiness by reviewing commercial credit references and Dun & Bradstreet reporting before accounts are established.</p><p>• Gather and maintain required customer documentation, including tax-exempt certificates and W-9 forms, to support compliance and account setup.</p><p>• Respond to external credit inquiries and provide accurate account reference information in line with company standards.</p><p>• Process credit card transactions and issue formal collection notices or demand letters when escalation is necessary.</p><p>• Provide administrative and accounting support to finance leadership and assist with accounts payable coverage when needed.</p><p><br></p><p><strong><em><u>**For immediate consideration please call me asap and directly 508-205-2127, Eric Lebow** </u></em></strong></p><p><strong><em><u>THIS ROLE IS 100% IN OFFICE M-F 8-5</u></em></strong></p>
<p>We are looking for a Customer Service Representative to support order management, customer communication, and quote preparation from our Pawtucket based client. This role is ideal for someone who thrives in a fast-paced setting, stays organized across multiple priorities, and takes pride in delivering responsive, accurate service. The position works closely with internal teams and customers to address questions, resolve concerns, and help strengthen ongoing business relationships.</p><p><br></p><p>Responsibilities:</p><p>• Manage incoming customer orders with a high level of accuracy and ensure each request is entered and updated promptly.</p><p>• Prepare pricing quotes and related customer documentation within expected turnaround times.</p><p>• Coordinate with cross-functional teams to confirm order details, maintain data accuracy, and support smooth processing.</p><p>• Partner with logistics and operations staff to help keep shipments and deliveries on schedule.</p><p>• Support issue resolution efforts by assisting with follow-up actions and communicating updates clearly to customers.</p><p>• Maintain customer account information, respond to inquiries professionally, and foster strong ongoing relationships.</p><p>• Review inventory information and customer demand activity to help address availability questions and order status concerns.</p><p>• Track open orders and backlogs, escalating concerns when needed to help meet service expectations.</p><p>• Contribute to a cooperative team environment while assisting with additional projects and administrative tasks as assigned</p>