<p>We are looking for a dedicated Customer Service Representative to join our team in West Des Moines, Iowa. In this long-term contract position, you will play a key role in delivering exceptional service by addressing customer inquiries regarding annuities and ensuring a positive experience. This is a great opportunity to grow your skills in a fast-paced, dynamic environment.</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming customer calls with professionalism and empathy, ensuring all inquiries are addressed promptly.</p><p>• Maintain accurate records of customer interactions and transactions using available systems and tools.</p><p>• Resolve issues or concerns by providing appropriate solutions and escalating complex cases when necessary.</p><p>• Ensure compliance with company policies and quality standards in all customer interactions.</p><p>• Utilize basic computer skills to perform data entry tasks and manage customer information effectively.</p><p><br></p><p>If you are looking to grow in your customer service career, PLEASE APPLY TODAY! Please call us at 515.706.4974 or go to our Robert Half website.</p>
<p>We are looking for a detail-oriented General Office Clerk to join our team in West Des Moines, Iowa. In this long-term contract role, you will support administrative tasks during the busy tax season, ensuring smooth operations and high-quality client service. This position offers an opportunity to handle a variety of office responsibilities and interact with clients in a focused and attentive setting.</p><p><br></p><p>Responsibilities:</p><p>• Organize and scan documents for efficient record-keeping and digital storage.</p><p>• Perform accurate data entry tasks to support tax preparation processes.</p><p>• Assemble and prepare completed tax returns for distribution to clients.</p><p>• Make outgoing calls to notify clients when their tax returns are ready for pickup.</p><p>• File client folders systematically to maintain orderly records.</p><p>• Provide lunch hour coverage for the receptionist by answering calls, transferring them appropriately, and scheduling meetings.</p><p><br></p><p>If you are looking for project work within the administrative space, please APPLY TODAY! 515.706.4974 or go to our Robert Half website.</p>
