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3 results for Customer Support Representative in Johnston, IA
- Des Moines, IA
- onsite
- Temporary
- 17.1 - 19.8 USD / Hourly
- We are looking for a dedicated Customer Service Representative to join our team in Urbandale, Iowa. This position involves assisting members of retired teachers and public employee associations with their dental and vision coverage inquiries. As part of a long-term contract opportunity, you will play a key role in delivering attentive and accurate support to enhance customer satisfaction.<br><br>Responsibilities:<br>• Handle inbound calls from members regarding dental and vision coverage obtained through their associations.<br>• Process payments and provide detailed rate and plan information.<br>• Submit updates and changes to members' insurance coverage as requested.<br>• Direct members to the appropriate carrier for claims-related inquiries.<br>• Utilize multiple systems and screens efficiently while maintaining accuracy.<br>• Work collaboratively to ensure a consistent and high-quality customer experience.<br>• Deliver thorough and timely resolutions to member inquiries.<br>• Maintain a considerate and courteous demeanor in all interactions.<br>• Uphold strong attendance and dependability to support team success.
- 2026-03-06T00:00:00Z
- West Des Moines, IA
- onsite
- Temporary
- 18 - 21 USD / Hourly
- <p>Are you energized by helping others, solving problems, and being part of a team that truly values your contribution? We are partnering with a premier organization in <strong>West Des Moines</strong> that is looking to add a motivated <strong>Customer Service Representative</strong> to their growing team! This is an incredible foot-in-the-door opportunity with a company known for supporting internal growth and promoting from within.</p><p><br></p><p>Responsibilities:</p><p>Provide friendly and professional support via phone, email, and in-person interactions</p><p>Assist customers with inquiries, troubleshooting, and service-related needs</p><p>Enter, update, and maintain accurate customer data within internal systems</p><p>Collaborate with internal teams to resolve issues and ensure seamless service</p><p>Uphold a positive customer experience by listening, problem-solving, and following through</p><p><br></p><p>If you’re looking to take your customer service skills to the next level and build a long-term career—this opportunity was made for you! Please apply through our Robert Half website or call 515.706.4974</p>
- 2026-02-23T00:00:00Z
- West Des Moines, IA
- onsite
- Temporary
- 19 - 21 USD / Hourly
- <p>Are you passionate about helping others and looking to grow your career in the healthcare field? We are partnering with a leading healthcare organization in <strong>West Des Moines</strong> that is seeking an enthusiastic <strong>Customer Service Representative</strong> to join their patient support team!</p><p><br></p><p>Responsibilities:</p><p>Respond to patient inquiries via phone, email, and portal messaging</p><p>Assist with scheduling, appointment coordination, and service navigation</p><p>Verify insurance information and support basic billing questions</p><p>Update and maintain patient records with high accuracy and confidentiality</p><p>Coordinate with clinical staff to ensure a seamless patient experience</p><p><br></p><p>This is an exciting opportunity to step into a meaningful role where you’ll make a direct impact every day—while building long-term career potential with a company that truly values its people. Please apply through our Robert Half website or call 515.706.4974.</p>
- 2026-02-23T00:00:00Z