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8 results for Customer Account Specialist in Johnston, IA

Johnston, IA
onsite
Temporary
19 - 21 USD / Hourly
Robert Half is seeking a Customer Support Specialist for a leading agriculture organization located onsite in Johnston, Iowa. This role supports customers with delinquent accounts by identifying their needs, providing education and motivation, and helping them successfully resolve past-due balances. If you enjoy problem‑solving and delivering exceptional customer service, this is an excellent opportunity to grow your career. What You’ll Do<ul><li>Support delinquent customers by identifying issues and guiding them toward resolution</li><li>Review account details and payment history</li><li>Update and confirm customer/debtor information</li><li>Maintain compliance with federal and state regulations and company policies</li><li>Assist with resolving misapplied payments</li><li>Escalate complex account issues to supervisors when needed</li></ul>Shift & Schedule<ul><li>1st shift, 40 hours per week</li><li>Overtime available but not required</li><li>Work hours fall between 6:55 AM – 6:05 PM Central Time</li></ul>Additional Details<ul><li>Visa sponsorship is not available—now or in the future</li><li>Assignment approved for 1 year, with potential for extension based on business needs</li></ul>
2026-04-13T00:00:00Z

Des Moines, IA
onsite
Contract / Temporary to Hire
17 - 18.5 USD / Hourly
We’re partnering with a well-established organization in Des Moines seeking a Customer Care Representative to support inbound customer inquiries in a fast-paced call center environment. This is an excellent opportunity for someone who enjoys helping others and building strong customer relationships. Responsibilities<ul><li>Handle inbound customer calls and provide accurate, friendly support</li><li>Resolve questions, concerns, and service issues efficiently</li><li>Accurately document customer interactions in internal systems</li><li>Maintain professionalism and empathy during every interaction</li></ul>Interested?Please give us a call at 515.706.4974 or visit the Robert Half website to learn more and apply!
2026-04-08T00:00:00Z

Des Moines, IA
onsite
Contract / Temporary to Hire
18 - 20 USD / Hourly
A growing company in Urbandale is looking for an Inbound Customer Support Specialist to join their call center team. This role is ideal for someone who thrives in a structured environment and enjoys solving customer problems. Responsibilities<ul><li>Respond to a high volume of inbound calls with professionalism</li><li>Assist customers with account questions, updates, and service requests</li><li>Follow established scripts and procedures while personalizing service</li><li>Accurately log call notes and customer information</li></ul> Interested?Please give us a call at 515.706.4974 or visit the Robert Half website to apply today!
2026-04-08T00:00:00Z

Bagley, IA
onsite
Temporary
20 - 24 USD / Hourly
Robert Half proudly represents a client who is seeking a dedicated and experienced Accounts Receivable Specialist in Des Moines to support their finance department on a contract basis. Job Description:As an Accounts Receivable Specialist, your main duties will involve management of the Accounts Receivable pipeline, ensuring timely collection of payments, resolving billing issues, conducting account audits, and maintaining accurate records of financial transactions. Responsibilities:<ul><li>Manage the full cycle of Accounts Receivable activities: invoicing, cash posting, deductions, and collections.</li><li>Prepare regular financial and administrative reports.</li><li>Monitor and maintain client relationships.</li><li>Manage credit investigation and verification processes.</li><li>Engage in consistent follow up on delinquent account balances.</li><li>Ensure all transactions are compliant with financial policies and procedures.</li></ul>
2026-04-09T00:00:00Z

Des Moines, IA
onsite
Contract / Temporary to Hire
18 - 19 USD / Hourly
We are supporting a reputable employer in Clive that is hiring a Customer Experience Associate to join their call center team. This role focuses on delivering high-quality service while ensuring each customer feels heard and supported.Key Responsibilities<ul><li>Manage inbound customer calls and emails with professionalism</li><li>Provide clear, accurate information and next-step guidance</li><li>De-escalate concerns while maintaining a positive customer experience</li><li>Meet quality, attendance, and performance expectations</li></ul> Interested?Please give us a call at 515.706.4974 or visit the Robert Half website to learn more!
2026-04-08T00:00:00Z

Ames, IA
onsite
Temporary
20 - 24 USD / Hourly
Robert Half is seeking an experienced Collections Specialist for a contract with our client in Ames, IA. Responsibilities:<ul><li>Manage and oversee a collection portfolio, updating status notes and tracking progress.</li><li>Contact delinquent or high-risk customers to secure payment and determine the reason behind overdue payments.</li><li>Ensure all collections customer-related transactions are addressed in a timely and accurate manner.</li><li>Develop repayment plans based on clients’ financial situations, ensuring follow-through to payment completion.</li><li>Document daily collections activities in accordance to company standards.</li><li>Work cross-functionally with internal teams to resolve billing and customer credit issues.</li><li>Adhere to all regulations and guidelines in accordance with company standards and governmental laws.</li></ul>
2026-04-09T00:00:00Z

West Des Moines, IA
onsite
Temporary
20 - 24 USD / Hourly
Robert Half is seeking an experienced Collections Specialist for a contract with our client in West Des Moines, IA. Responsibilities:<ul><li>Manage and oversee a collection portfolio, updating status notes and tracking progress.</li><li>Contact delinquent or high-risk customers to secure payment and determine the reason behind overdue payments.</li><li>Ensure all collections customer-related transactions are addressed in a timely and accurate manner.</li><li>Develop repayment plans based on clients’ financial situations, ensuring follow-through to payment completion.</li><li>Document daily collections activities in accordance to company standards.</li><li>Work cross-functionally with internal teams to resolve billing and customer credit issues.</li><li>Adhere to all regulations and guidelines in accordance with company standards and governmental laws.</li></ul>
2026-04-09T00:00:00Z

West Des Moines, IA
onsite
Temporary
20 - 24 USD / Hourly
Robert Half is seeking an experienced Medical Biller with coding experience for a contract opportunity in Des Moines. As a Medical Biller/Coder for our client, your primary focus will be to accurately code medical diagnoses, procedures, and services in line with medical documentation utilizing the International Classification of Diseases, Tenth Edition (ICD-10). We are seeking a candidate who has a strong understanding of medical billing procedures and the ability to sustain high standards of data privacy. Responsibilities:<ul><li>Reviewing patient bills for accuracy and completeness and obtaining any missing information.</li><li>Follow up on unpaid claims within standard billing cycle time-frame.</li><li>Check and balance each day's transactions and address any inconsistencies.</li><li>Updating billing software with rate changes.</li><li>Thoroughly comprehend the intricacies of insurance policy benefit packages and apply this knowledge when coding.</li><li>Possess the ability to discuss billing issues with doctors, hospitals, and clinics.</li></ul>
2026-04-09T00:00:00Z