<p>We are seeking an experienced IT Business Analyst to support multiple initiatives within the Coplogic business unit, which delivers data capture and reporting solutions for law enforcement agencies. This role will focus on analyzing business processes, identifying gaps between agency-specific requirements and existing systems, and documenting detailed functional specifications to support the implementation of Crash, Citation, and other law enforcement data capture forms.</p><p>The Business Analyst will work closely with business stakeholders, product management, and agile development teams to ensure solutions meet cost, quality, and strategic objectives.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p>· Analyze, define, and document business requirements and end-to-end business processes.</p><p>· Perform gap analysis between agency needs, current data capture processes, and existing system functionality.</p><p>· Document field-level requirements, workflows, and form-to-PDF specifications.</p><p>· Develop functional and system specifications, process flows, and conversion strategies.</p><p>· Translate business requirements into user stories and functional specifications for agile development teams.</p><p>· Identify and document process improvements based on analysis of work group data and industry best practices.</p><p>· Perform analysis on existing systems, identifying solution options and assessing technical and business feasibility.</p><p>· Collaborate across remote development teams, internal IT groups, and business stakeholders to ensure requirements are understood and delivered.</p><p>· Follow established business processes, quality standards, and development methodologies.</p><p>· Contribute to the development of new tools, processes, and solutions aligned with product objectives.</p>
We are looking for a highly skilled Sr. Financial Analyst to join our team on a contract basis in Norcross, Georgia. In this role, you will play a critical part in driving financial insights, supporting strategic decision-making, and delivering robust financial models. If you excel in analyzing complex data and providing actionable recommendations, we encourage you to apply.<br><br>Responsibilities:<br>• Conduct in-depth financial analysis to identify trends, variances, and opportunities for cost optimization.<br>• Develop and maintain advanced financial models to support forecasting and strategic planning.<br>• Perform variance analysis to compare actual performance against budgets and forecasts, providing detailed insights.<br>• Generate ad hoc financial reports and analyses to address specific business questions and challenges.<br>• Utilize data mining techniques to extract, analyze, and interpret large datasets for financial insights.<br>• Collaborate with cross-functional teams to gather data and align financial strategies with organizational goals.<br>• Present findings and recommendations to senior management in a clear and concise manner.<br>• Support the preparation of financial presentations and reports for stakeholders.<br>• Ensure data accuracy and integrity in all financial analysis and reporting.<br>• Assist in identifying process improvements to enhance efficiency and effectiveness in financial operations.
We are partnering with a growing organization in the Cumberland area to permanent an IT Systems Analyst to support a dynamic, high-volume help desk environment. This is a great opportunity for someone who is a self-starter, thrives in fast-paced settings, and enjoys hands-on troubleshooting across a diverse technical landscape. You’ll join a collaborative IT support team (15+ members across the U.S.) supporting ~550 users across both Windows and Mac environments, with exposure to modern tools including Microsoft 365 and Copilot. This role also offers involvement in exciting initiatives like onboarding new hires and supporting an Exchange to Microsoft 365 migration. What You’ll Do Provide Tier 1 support for hardware, software, and mobile devices (PC, Mac, iPhone, iPad) Troubleshoot issues across operating systems, applications, networks, and peripherals Manage and resolve high-volume support tickets via phone, email, and ticketing systems Set up new hires, including account creation (Active Directory) and equipment provisioning Support onboarding and offboarding processes, including user access and device management Assist with software installations, updates, and system maintenance Maintain IT inventory and track hardware assets Deliver basic IT training and create user documentation (FAQs, guides, etc.) Support Microsoft 365 applications (Outlook, Teams, SharePoint, OneDrive, etc.) Leverage Microsoft Copilot to improve productivity and streamline support workflows Escalate complex issues to senior engineers as needed Contribute to process improvements and help enhance overall IT service delivery
A growing organization is seeking an IT Systems Analyst to provide hands-on, Tier 1 support across a dynamic end-user environment. This role is ideal for a self-starter who thrives in a fast-paced setting, supporting a mix of Mac and PC users while helping drive onboarding, troubleshooting, and day-to-day IT operations. <br> Key Responsibilities Provide Tier 1 support for hardware, software, mobile devices (iOS), and network-related issues Troubleshoot and resolve high-volume tickets across Windows, Mac OS, and Microsoft 365 environments Support new permanent onboarding, including account setup and equipment provisioning Manage user accounts in Active Directory and assist with offboarding processes Perform software installations, system updates, and routine maintenance Maintain IT inventory and documentation Deliver basic end-user training and create support materials Escalate complex issues to senior IT staff as needed