<p>We are seeking a Data Scientist to support and enhance production analytics and machine learning solutions. This role focuses on improving model performance, scalability, and reliability while partnering with cross-functional teams to deliver impactful data-driven outcomes.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Develop, evaluate, and deploy machine learning and analytics solutions in production environments.</li><li>Analyze existing models and data workflows; identify opportunities for improvement and modernization.</li><li>Collaborate with product, engineering, and business teams to deliver scalable solutions.</li><li>Establish performance monitoring, testing, and iteration processes for continuous improvement.</li><li>Contribute to data pipeline development and ensure high-quality, reliable datasets.</li></ul><p><br></p>
We are looking for a Data Scientist to join a fast-moving IT consulting environment in Atlanta, Georgia. This role focuses on turning complex data into practical business insights, with a strong emphasis on forecasting, predictive modeling, and customer-focused problem solving. The ideal candidate combines advanced machine learning expertise with hands-on data preparation skills and can clearly explain how analytical work influences end users and business outcomes.<br><br>Responsibilities:<br>• Build, validate, and refine forecasting and predictive models using Python and modern machine learning frameworks for business-driven use cases.<br>• Develop analytical solutions with tools such as scikit-learn, XGBoost, LightGBM, and time-series or deep learning methods based on project needs.<br>• Use Databricks and Apache Spark to process large datasets efficiently and support scalable model development workflows.<br>• Prepare, transform, and organize data by writing queries, performing ETL tasks, and improving data quality for downstream analysis.<br>• Translate technical findings into clear recommendations for clients and stakeholders, emphasizing business impact and user experience.<br>• Partner with customer-facing teams to define problem statements, shape data-driven approaches, and deliver actionable insights in a fast-paced setting.<br>• Apply product thinking when designing models and analytical outputs to ensure solutions align with customer needs and practical use.<br>• Contribute domain knowledge to projects involving retail or consumer goods data, helping tailor models to industry-specific patterns and challenges.
<p>We are seeking a detail-oriented and customer-focused <strong>Service Administrator </strong>to join our team in Duluth, GA. This role serves as a primary point of contact for aftermarket technical support and warranty-related inquiries, helping ensure a high level of service for customers using our products. The ideal candidate is a proactive problem-solver who can manage customer interactions, administrative processes, and service-related documentation with accuracy and professionalism. This person should be comfortable working both independently and collaboratively in a fast-paced environment. </p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Assist customers by providing product and service information. </li><li>Handle customer inquiries and complaints in a detail oriented and timely manner. </li><li>Evaluate and process warranty-related claims and inquiries. </li><li>Communicate with customers and service shops regarding the status of open cases. </li><li>Process return material authorizations (RMAs) for defective products. </li><li>Receive and process orders for billable services. </li><li>Process purchase orders for third-party suppliers. </li><li>Review invoices and respond to related inquiries. </li><li>Support and resolve tasks tied to internal processes. </li><li>Assist with the setup and management of new vendors. </li><li>Provide training and mentorship to entry level team members, as appropriate. </li><li>Follow all company and departmental procedures while identifying opportunities for improved productivity and efficiency. </li><li>Maintain availability to answer incoming calls and support customer requests. </li><li>Manage assigned tasks with limited supervision. </li><li>Perform other administrative duties as needed. </li><li>Complete additional duties and special projects as assigned.</li></ul>
We are looking for a Service Administrator to join a customer-focused team in Duluth, Georgia. This is a Contract position suited for someone who enjoys resolving service issues, coordinating with customers and partners, and keeping administrative workflows organized. The ideal candidate will bring strong communication skills, attention to detail, and the ability to manage multiple requests in a fast-paced support environment.<br><br>Responsibilities:<br>• Assist customers by answering questions about products, services, and service-related procedures through phone and email support.<br>• Investigate and resolve customer concerns, ensuring each issue is documented clearly and addressed in a timely manner.<br>• Review warranty-related requests and determine the appropriate next steps for claim handling and resolution.<br>• Provide updates to customers and service providers regarding open service cases and follow through until completion.<br>• Create and manage return authorization requests for defective items and coordinate the related administrative steps.<br>• Enter and process orders for chargeable service work, while also preparing purchase orders for outside vendors as needed.<br>• Examine invoices and supporting documentation to address discrepancies, service questions, and related follow-up items.<br>• Assist with internal administrative activities, including vendor onboarding support and general operational coordination.<br>• Offer guidance to less experienced team members when needed and contribute ideas that improve efficiency and service quality.<br>• Remain available for incoming customer calls and complete additional administrative assignments as business needs require.