We are looking for an experienced Systems Engineer to join our insurance industry client in Madison, Wisconsin in a contract role with the potential for a permanent position. This onsite position works closely with technical teams and end users to maintain core infrastructure, support modern workplace technologies, and resolve escalated issues with a strong service mindset. The ideal candidate brings broad Microsoft systems administration expertise, comfort with BI and data analytics environments, and the ability to contribute effectively in a collaborative team setting.<br><br>Responsibilities:<br>• Provide hands-on administration and support for enterprise systems, with a focus on Microsoft-based infrastructure and end-user platforms.<br>• Manage and troubleshoot Microsoft 365 services, including collaboration, identity, device management, and related cloud technologies.<br>• Handle advanced support escalations by diagnosing complex technical issues and driving timely, effective resolutions for internal customers.<br>• Administer core environment components such as Active Directory, Azure Active Directory, Microsoft Entra ID, Windows Server, and Exchange.<br>• Support endpoint management and security operations through Intune and related tools to maintain device compliance and protection standards.<br>• Partner with colleagues across the IT team to strengthen system reliability, improve user experience, and maintain a high level of customer service.<br>• Contribute to BI and data analytics support needs by helping sustain underlying systems and resolving platform-related issues.<br>• Monitor system health, apply configuration changes, and perform ongoing maintenance to keep infrastructure secure, stable, and efficient.