We are looking for a skilled Business Analyst to join our team in Jacksonville, Florida. In this role, you will collaborate with IT and business stakeholders to support distribution processes, analyze requirements, and contribute to the optimization of warehouse management systems. This position offers the opportunity to work on impactful projects while providing ongoing system support and training.<br><br>Responsibilities:<br>• Collaborate with distribution stakeholders to gather and analyze requirements to design effective warehouse management system solutions.<br>• Create detailed documentation and designs for warehouse management systems, focusing on usability and process efficiency.<br>• Conduct rigorous system testing to ensure accuracy, functionality, and optimal performance before deployment.<br>• Develop comprehensive training materials and deliver training sessions for business users on new system functionalities.<br>• Provide continuous support and maintenance for warehouse management systems, including troubleshooting and implementing updates.<br>• Participate in cross-functional initiatives and larger-scale projects, working closely with IT teams and business stakeholders.<br>• Offer production support to multiple distribution centers, including participating in the on-call support schedule.<br>• Assist in the reengineering or design of business processes to improve operational efficiency.
<p>We are seeking a <strong>Senior Application Support Analyst</strong> to provide advanced technical support and expertise for mission-critical business applications. In this role, you will act as a key liaison between IT, business stakeholders, and third-party vendors, ensuring applications remain reliable, secure, and optimized for business performance. The ideal candidate is a problem-solver with strong communication skills and the ability to lead incident response, root cause analysis, and continuous improvement initiatives.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as the primary escalation point for complex application issues and incidents.</li><li>Troubleshoot and resolve application errors, performance bottlenecks, and integration issues.</li><li>Monitor application health, uptime, and performance using advanced monitoring tools.</li><li>Partner with development, infrastructure, and database teams to ensure seamless deployments and upgrades.</li><li>Conduct root cause analysis (RCA) and implement long-term corrective measures.</li><li>Maintain application configuration, user access, and security compliance.</li><li>Document support procedures, known issues, and solutions for knowledge sharing.</li><li>Mentor junior analysts and provide technical guidance for critical incidents.</li><li>Collaborate with vendors for patching, enhancements, and SLA management.</li></ul><p><br></p>
<p>SUMMARY/OBJECTIVE</p><p>This position is an entry-level position responsible for performing basic data analysis, assisting in troubleshooting system issues, and supporting the implementation of technical solutions. The role focuses on learning and applying best practices in IT systems, data management, and performance monitoring. As a key contributor to the IT team, the analyst helps maintain system functionality and works on foundational tasks to support larger IT projects.</p><p><br></p><p>ESSENTIAL FUNCTIONS</p><p>• Assist in the collection, organization, and analysis of data to support system performance monitoring and IT solution improvements.</p><p>• Perform basic troubleshooting and resolve hardware, software, and network-related issues, escalating complex problems when necessary.</p><p>• Support the implementation of IT solutions by gathering and organizing technical data and assisting with configuration tasks.</p><p>• Provide remote support for basic network services, including connectivity, VPN, and firewall troubleshooting under supervision.</p><p>• Assist in the development and maintenance of user documentation, internal procedures, and training materials.</p><p>• Participate in team meetings and audits, providing input on system performance and data validation processes.</p><p>• Document and manage tasks, service tickets, and project updates through ConnectWise or a similar platform.</p><p>• Communicate with users as needed to provide updates on support requests or incidents, ensuring a positive user experience.</p><p>• Stay informed on emerging technologies and best practices by reviewing IT publications and completing relevant training.</p>
<p>Ready to shape the future of software quality? Join our innovative team as a <strong>talented Quality Assurance Engineer</strong>! This isn't just a contract; it's a chance to make a significant impact, driving the reliability and performance of our cutting-edge software systems. We're looking for a passionate individual ready to take ownership and collaborate with brilliant minds.</p><p><br></p><p><strong>What You'll Do:</strong></p><ul><li>Architect and evolve our automated testing landscape using the power of Java and Selenium, ensuring flawless user experiences.</li><li>Become a performance guru! Dive deep with tools like JMeter to pinpoint bottlenecks and optimize system responsiveness.</li><li>Forge strong partnerships with external development teams, weaving quality into the fabric of our collaborative projects.</li><li>Master the art of continuous integration by implementing and managing automation powerhouses like Azure DevOps Pipelines.</li><li>Lead the charge on quality assurance initiatives, driving projects to successful completion with your expertise and vision.</li><li>Transform test results into actionable insights, communicating your findings clearly and influencing key decisions.</li><li>Revolutionize our integration testing processes, boosting efficiency and maximizing the impact of our quality efforts.</li><li>Be the voice of quality, collaborating seamlessly with cross-functional teams to achieve shared goals.</li></ul><p><strong>Why You'll Thrive Here:</strong></p><ul><li><strong>Growth & Impact:</strong> This is a long-term opportunity to truly shape our quality practices and see the tangible results of your contributions.</li><li><strong>Autonomy & Ownership:</strong> You'll have the freedom to lead and innovate, making a real difference without constant oversight.</li><li><strong>Cutting-Edge Tech:</strong> Work with the latest tools and technologies, including Java, Selenium, JMeter, and Azure DevOps.</li><li><strong>Collaborative Culture:</strong> Join a supportive and dynamic team where your ideas are valued and collaboration is key.</li><li><strong>Location Perks:</strong> Remote!</li></ul><p><br></p>
<p>We are seeking a highly motivated and analytical Business Intelligence (BI) Analyst to join our team. In this role, you will be responsible for transforming raw data into actionable insights that drive strategic business decisions. You will work closely with cross-functional teams to understand their data needs, develop and maintain BI tools and reports, and communicate findings to key stakeholders. The ideal candidate is passionate about data, possesses strong analytical and problem-solving skills, and has a proven ability to translate complex information into clear and concise recommendations.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Collect, analyze, and interpret complex data sets from various sources to identify trends, patterns, and insights.</li><li>Develop and maintain BI tools, dashboards, and reports that visualize data and track key performance indicators (KPIs).</li><li>Collaborate with stakeholders across different departments to understand their data requirements and deliver solutions that meet their needs.</li><li>Perform data validation and quality assurance to ensure the accuracy and reliability of information.</li><li>Identify opportunities for process improvements and data-driven decision-making.</li><li>Present findings and recommendations to management and other stakeholders in a clear and compelling manner.</li><li>Stay up-to-date with the latest BI trends and technologies.</li><li>Document BI processes, procedures, and data flows.</li></ul><p><br></p>
<p><br></p><p><br></p><p><strong>Position: Systems Analyst</strong></p><p><strong>Location: Jacksonville, Florida</strong></p><p>We are seeking a talented Systems Analyst to join our team in Jacksonville, Florida. This role demands strong technical expertise, excellent communication skills, and a proactive approach to delivering high-quality solutions within specified timelines. The ideal candidate will have experience with Oracle, PL/SQL, Unix, and related technologies, and be eager to learn and adapt to new tools and processes.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Collaborate effectively with team members, clients, and managers to ensure clear communication and alignment on project goals.</li><li>Utilize knowledge of Unix, Oracle, and support functions to address technical challenges and deliver solutions.</li><li>Provide production support by identifying and resolving operational, data, and environment-related issues.</li><li>Analyze requirements and related documentation to develop actionable insights and solutions.</li><li>Regularly update functional managers or team leads on project progress and any potential roadblocks.</li><li>Troubleshoot technical issues methodically and efficiently to minimize downtime.</li><li>Adapt to new technologies and business processes to continuously improve performance.</li><li>Contribute as a team player by sharing knowledge and supporting colleagues in achieving shared objectives.</li><li>Ensure adherence to organizational processes and best practices in system management.</li></ul><p><br></p>
<p>We are seeking a meticulous and passionate Software QA Tester to join our dynamic technology team in Jacksonville, FL. As a Software QA Tester, you will play a crucial role in ensuring the quality and reliability of our software products. You will be responsible for designing, developing, and executing test plans and test cases, identifying and documenting defects, and collaborating with development teams to deliver high-quality software that exceeds user expectations. </p><p><br></p><p>Responsibilities:</p><p>Thoroughly analyze software requirements and technical specifications to develop comprehensive test plans and test cases.</p><p>Execute various types of testing, including functional, integration, regression, system, and performance testing.</p><p>Identify, document, and track software defects using bug tracking systems (e.g., Jira, Bugzilla).</p><p>Collaborate closely with developers, product managers, and other stakeholders to understand software functionality and resolve issues.</p><p>Develop and maintain automated test scripts using testing tools and frameworks (e.g., Selenium, JUnit, TestNG, Cypress - specify relevant tools).</p><p>Perform manual testing when necessary to cover areas not suitable for automation.</p><p>Analyze test results and provide clear and concise reports on software quality.</p><p>Participate in sprint planning, daily stand-ups, and other agile ceremonies.</p><p>Contribute to the continuous improvement of our testing processes and methodologies.</p><p>Stay up-to-date with the latest industry trends and best practices in software quality assurance.</p>
We are looking for an experienced EDI Analyst to join our team on a contract basis in Jacksonville, Florida. In this role, you will handle end-to-end EDI processes, ensuring seamless integration of customer data with internal systems. This is a fantastic opportunity to work alongside a highly skilled team, contributing to critical business functions in the retail industry.<br><br>Responsibilities:<br>• Oversee the complete mapping and integration of customer EDI data to internal standards using Sterling Integrator.<br>• Manage multiple trading partner relationships simultaneously, ensuring accurate and timely data exchange.<br>• Analyze and interpret business requirements to develop appropriate EDI solutions.<br>• Handle a variety of EDI transactions, including Purchase Orders (850), Invoices (810), Advance Ship Notices (856), and Remittance Advices (820).<br>• Collaborate with internal teams and external partners to troubleshoot and resolve EDI-related issues.<br>• Maintain and update EDI configurations to align with evolving customer needs.<br>• Monitor and optimize data workflows to improve efficiency and accuracy.<br>• Provide documentation and support for EDI processes and configurations.<br>• Ensure compliance with industry standards, including ANSI X12 and Applicability Statement 2 (AS2).
We are looking for a dedicated Help Desk Analyst I to join our team on a contract basis in Saint Augustine, Florida. In this role, you will provide essential technical support to end-users, ensuring smooth operation of hardware, software, and network systems. This position offers an opportunity to collaborate with IT team members and enhance your skills in a dynamic and fast-paced environment.<br><br>Responsibilities:<br>• Deliver first-line technical support to users by troubleshooting and resolving basic hardware, software, and network-related issues.<br>• Manage and prioritize help desk tickets, ensuring efficient tracking and resolution of reported problems.<br>• Assist users with IT-related inquiries, providing clear guidance and promoting best practices.<br>• Escalate complex technical problems to higher-level support teams when necessary.<br>• Support the provisioning and deployment of new systems and technologies to meet organizational needs.<br>• Conduct routine maintenance and troubleshooting to optimize the performance of existing systems.<br>• Maintain detailed and accurate documentation of support requests, resolutions, and IT resources.<br>• Collaborate with IT team members to ensure seamless service delivery and effective problem-solving.<br>• Participate in ongoing training and skill development to stay updated with the latest technologies and industry standards.
<p>We are offering an employment opportunity for a Systems Analyst, located in Jacksonville, Florida. As a Systems Analyst, you will play a crucial role in gathering information from various sources, analyzing this data to make informed decisions. You will also be responsible for maintaining and troubleshooting our PeopleSoft application, collaborating closely with our team and business function users. </p><p><br></p><p>Responsibilities</p><p>• Gather and analyze information from multiple sources to aid decision-making processes</p><p>• Utilize standard IS methodologies in designing solutions for business needs within a defined scope</p><p>• Provide production support for PeopleSoft customers, involving maintenance and development of application modules and interfaces</p><p>• Enhance, fix, and customize our PeopleSoft application using PeopleTools and other development tools</p><p>• Work directly with end users to understand requirements, designing technical solutions that align with business needs and application architecture</p><p>• Collaborate closely with management or senior analysts to ensure alignment with departmental practices</p><p>• Maintain strong written and oral communication skills and utilize them in working with business functional users to comprehend business requirements for system development and modifications</p><p>• Perform report development for end users</p><p>• Maintain a focus on performance tuning and integration tools, utilization of application engine, SQR, component interface, application design and PeopleCode tools.</p>
<p><strong>Position Overview</strong></p><p>The <strong>Buyer Associate</strong> (Procurement Analyst) is responsible for supporting procurement operations by executing sourcing activities, managing supplier communications, and ensuring materials and services are delivered on time. This role supports end-to-end procurement processes including issuing RFQs, managing purchase orders, and collaborating across functional teams to meet program and product lifecycle needs.</p><p><strong>Key Responsibilities</strong></p><ul><li>Prepare and issue <strong>purchase orders</strong>; negotiate pricing to ensure cost-effective procurement.</li><li>Monitor <strong>delivery performance</strong> to identify shortages early and manage escalations.</li><li><strong>Expedite and coordinate</strong> with suppliers to resolve issues such as late or missed deliveries.</li><li>Work closely with <strong>Accounts Payable</strong> to reconcile invoice discrepancies.</li><li>Support resolution of supplier-related issues, including quality concerns and technical assistance.</li><li>Identify and address <strong>root causes</strong> that impact on-time delivery and product quality.</li><li>Act as liaison between the <strong>Supply Chain team and other departments</strong> (e.g., Quality, Engineering, Planning, Operations) to communicate order status, changes, or cancellations.</li><li>May be assigned to <strong>manage small projects or sub-processes</strong> within the procurement function.</li></ul>
We are looking for an experienced Business Analyst to join our team in Jacksonville, Florida. The ideal candidate will have a strong background in Oracle applications and technology, paired with excellent problem-solving skills and the ability to collaborate across departments. This role requires someone who can deliver innovative solutions to enhance business processes and support operational efficiency.<br><br>Responsibilities:<br>• Partner with organizational leaders to prioritize tasks, projects, and process improvements.<br>• Implement enhancements and changes to existing business processes to drive operational efficiency.<br>• Collaborate with internal teams and external vendors, both locally and globally, to optimize business systems.<br>• Analyze current and future business needs to develop solutions that integrate various operations seamlessly.<br>• Investigate user-reported issues and coordinate with support teams to resolve them effectively.<br>• Participate in audits and provide assistance as needed to ensure compliance.<br>• Manage Oracle Cloud integrations, including creating or modifying integrations based on business requirements.<br>• Utilize Oracle Fusion extensions to write or modify scripts and customize applications.<br>• Maintain and manage data tables and logic within Oracle environments to support business functions.<br>• Perform other duties as assigned to support the organization's objectives.
<p><strong>About the Role:</strong></p><p> We are looking for a <strong>Sr. BI Developer</strong> to join our data and analytics team. This role is perfect for someone who is passionate about turning data into actionable insights, building scalable BI solutions, and leveraging modern tools like <strong>Power BI, Python, and Microsoft Fabric</strong> to drive decision-making across the organization. You will partner with business stakeholders, data engineers, and analysts to design, develop, and optimize enterprise reporting and analytics solutions.</p><p><strong>What You’ll Do:</strong></p><ul><li>Design and develop advanced <strong>Power BI dashboards and reports</strong> that provide meaningful insights and support strategic initiatives.</li><li>Use <strong>Python</strong> for data wrangling, automation, and advanced analytics.</li><li>Work with <strong>Microsoft Fabric</strong> to design and optimize scalable data models and pipelines.</li><li>Collaborate with business users to gather requirements, translate them into technical solutions, and deliver high-quality BI products.</li><li>Implement and maintain best practices for BI development, data visualization, and performance tuning.</li><li>Ensure data accuracy, consistency, and security across reporting platforms.</li><li>Mentor junior developers and contribute to BI standards and governance frameworks.</li></ul><p><br></p>
