<p>We are seeking a <strong>Digital Project Manager</strong> to oversee the planning, execution, and delivery of digital initiatives across web, mobile, and marketing platforms. This role is ideal for someone who thrives in fast-paced environments, excels at cross-functional collaboration, and is passionate about bringing digital strategies to life.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage the full lifecycle of digital projects, from scoping and requirements gathering to delivery and post-launch support.</li><li>Collaborate with design, development, marketing, and business teams to align deliverables with objectives.</li><li>Create project timelines, track milestones, and ensure deadlines are met.</li><li>Define project scope, allocate resources, and manage budgets effectively.</li><li>Monitor project risks, identify roadblocks, and implement solutions proactively.</li><li>Facilitate client and stakeholder communication, providing regular updates and status reports.</li><li>Ensure all projects follow best practices, brand guidelines, and quality standards.</li><li>Support continuous improvement by evaluating project outcomes and recommending optimizations.</li></ul><p><br></p>
<p>SUMMARY/OBJECTIVE</p><p>This position is an entry-level position responsible for performing basic data analysis, assisting in troubleshooting system issues, and supporting the implementation of technical solutions. The role focuses on learning and applying best practices in IT systems, data management, and performance monitoring. As a key contributor to the IT team, the analyst helps maintain system functionality and works on foundational tasks to support larger IT projects.</p><p><br></p><p>ESSENTIAL FUNCTIONS</p><p>• Assist in the collection, organization, and analysis of data to support system performance monitoring and IT solution improvements.</p><p>• Perform basic troubleshooting and resolve hardware, software, and network-related issues, escalating complex problems when necessary.</p><p>• Support the implementation of IT solutions by gathering and organizing technical data and assisting with configuration tasks.</p><p>• Provide remote support for basic network services, including connectivity, VPN, and firewall troubleshooting under supervision.</p><p>• Assist in the development and maintenance of user documentation, internal procedures, and training materials.</p><p>• Participate in team meetings and audits, providing input on system performance and data validation processes.</p><p>• Document and manage tasks, service tickets, and project updates through ConnectWise or a similar platform.</p><p>• Communicate with users as needed to provide updates on support requests or incidents, ensuring a positive user experience.</p><p>• Stay informed on emerging technologies and best practices by reviewing IT publications and completing relevant training.</p>
<p>We are seeking a <strong>Senior Application Support Analyst</strong> to provide advanced technical support and expertise for mission-critical business applications. In this role, you will act as a key liaison between IT, business stakeholders, and third-party vendors, ensuring applications remain reliable, secure, and optimized for business performance. The ideal candidate is a problem-solver with strong communication skills and the ability to lead incident response, root cause analysis, and continuous improvement initiatives.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as the primary escalation point for complex application issues and incidents.</li><li>Troubleshoot and resolve application errors, performance bottlenecks, and integration issues.</li><li>Monitor application health, uptime, and performance using advanced monitoring tools.</li><li>Partner with development, infrastructure, and database teams to ensure seamless deployments and upgrades.</li><li>Conduct root cause analysis (RCA) and implement long-term corrective measures.</li><li>Maintain application configuration, user access, and security compliance.</li><li>Document support procedures, known issues, and solutions for knowledge sharing.</li><li>Mentor junior analysts and provide technical guidance for critical incidents.</li><li>Collaborate with vendors for patching, enhancements, and SLA management.</li></ul><p><br></p>
<p>We are looking for an experienced Project Manager to oversee and enhance digital product strategies while ensuring optimal member experience. This role requires a proactive leader capable of driving innovation and collaborating with internal teams to deliver impactful solutions. The position is based in Jacksonville, Florida, and offers the opportunity to contribute to the growth and success of digital services.</p><p><br></p><p>Responsibilities:</p><p>• Develop and implement strategies to monitor and evaluate the performance of digital products using data analysis and reporting tools.</p><p>• Collaborate with credit union management and marketing teams to increase member engagement with digital services by creating educational resources.</p><p>• Supervise and mentor the Digital Support Specialist, providing leadership, training, and detailed guidance.</p><p>• Stay informed about evolving digital and e-service trends to identify innovative delivery channels that enhance member adoption and retention.</p><p>• Coordinate the planning and execution of new system and technology initiatives to ensure seamless integration.</p><p>• Oversee digital channels to maintain service reliability and improve user experience.</p><p>• Work with cross-functional teams to ensure new digital features align with organizational goals and member expectations.</p><p>• Conduct research to identify opportunities for product and process enhancements, and define project scopes.</p><p>• Assist in preparing the annual department budget and managing capital expenditures.</p><p>• Ensure compliance with organizational policies, including adherence to the Bank Secrecy Act and Customer Identification Program.</p>
<p>We are looking for a talented HubSpot Architect to join our team and help us optimize our marketing, sales, and service processes.</p><p><br></p><p>Job Description:</p><p>Position Overview: As a HubSpot Architect, you will be responsible for designing, implementing, and optimizing HubSpot solutions to meet our business needs. You will work closely with cross-functional teams to ensure seamless integration and maximize the value of our HubSpot investment.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Solution Design: Develop comprehensive HubSpot architecture and solutions tailored to business requirements.</li><li>Implementation: Lead the implementation of HubSpot modules, including Marketing Hub, Sales Hub, Service Hub, and CMS Hub.</li><li>Integration: Ensure seamless integration of HubSpot with other systems and platforms.</li><li>Optimization: Continuously monitor and optimize HubSpot performance to improve efficiency and effectiveness.</li><li>Training & Support: Provide training and support to internal teams on HubSpot best practices and usage.</li><li>Documentation: Maintain detailed documentation of HubSpot configurations, processes, and workflows.</li><li>Collaboration: Work closely with marketing, sales, and IT teams to align HubSpot solutions with business goals.</li></ul><p>Qualifications:</p><ul><li>Experience: Minimum of 5 years of experience with HubSpot, including implementation and architecture.</li><li>Technical Skills: Proficiency in HubSpot modules, API integrations, and data management.</li><li>Analytical Skills: Strong analytical and problem-solving skills.</li><li>Communication: Excellent verbal and written communication skills.</li><li>Certifications: HubSpot certifications are a plus.</li></ul><p><br></p>
The Office Administrator is responsible for ensuring the efficient day-to-day operations <br>of the office. This role supports management, staff, and clients by performing administrative tasks, <br>coordinating office activities and maintaining effective communication across the organization. <br>Responsibility Details:<br>The following is a list of the main responsibilities of which most are completed daily and / or required to perform a subsequent function. Additional duties / responsibilities may be communicated and approved by the General Manager as required to support other team members.<br>• Shipping and receiving of all packages.<br>• Shipping invoice processing.<br>• Log test samples upon receipt with proper labeling.<br>• Maintain sample inventory and ensure proper storage and handling conditions are met.<br>• Serve as the primary point of contact for office operations and administrative support for visitors, <br>vendors, and customers.<br>• Answer and direct phone calls, emails, and other correspondence.<br>• Maintain and organize office records, files, and documentation (electronic and physical).<br>• Manage all visitors and maintain the visitor process (Logs, badges, etc.)<br>• Support coordination, scheduling, meetings, and appointments, including preparing agendas and <br>meeting materials of internal meetings and clients’ visits, as needed.<br>• Coordinate catering services and room setup for internal meetings, training, and client visits.<br>• Perform mail handling and distribution duties.<br>• Manage office supplies inventory and place orders as needed.<br>• Assist with onboarding of new employees, including preparing workspaces, providing welcome <br>materials and office supplies, coordinating building access, and scheduling orientation sessions as <br>needed.<br>• Process invoices, expense reports, and basic bookkeeping tasks as assigned.<br>• Ensure the office environment is clean, safe, and well-maintained.<br>• Assist with data entry, filing, scanning, and document management as required.<br>• Handle sensitive information with confidentiality and professionalism.<br>• Perform other administrative duties as required to support business operations
We are looking for a skilled Business Analyst to join our team in Jacksonville, Florida. In this role, you will collaborate with IT and business stakeholders to support distribution processes, analyze requirements, and contribute to the optimization of warehouse management systems. This position offers the opportunity to work on impactful projects while providing ongoing system support and training.<br><br>Responsibilities:<br>• Collaborate with distribution stakeholders to gather and analyze requirements to design effective warehouse management system solutions.<br>• Create detailed documentation and designs for warehouse management systems, focusing on usability and process efficiency.<br>• Conduct rigorous system testing to ensure accuracy, functionality, and optimal performance before deployment.<br>• Develop comprehensive training materials and deliver training sessions for business users on new system functionalities.<br>• Provide continuous support and maintenance for warehouse management systems, including troubleshooting and implementing updates.<br>• Participate in cross-functional initiatives and larger-scale projects, working closely with IT teams and business stakeholders.<br>• Offer production support to multiple distribution centers, including participating in the on-call support schedule.<br>• Assist in the reengineering or design of business processes to improve operational efficiency.
<p>We are looking for a detail-oriented and proactive Executive Assistant to join our team in Orange Park, Florida. This Contract-to-permanent position offers the opportunity to support executive-level operations within the transport industry. The ideal candidate will excel in managing schedules, organizing tasks, training documentation and maintaining key financial and project databases, while demonstrating professionalism and adaptability.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate and manage calendars for multiple teams using Outlook, ensuring all schedules are optimized and conflicts are resolved.</p><p>• Oversee and update financial reporting databases, ensuring accuracy and timely status updates.</p><p>• Utilize scheduling and task management tools to streamline project workflows and assignments.</p><p>• Take detailed notes during meetings and prepare comprehensive PowerPoint documentation to support executive decision-making.</p><p>• Communicate effectively with internal and external stakeholders, including organizing conference calls and correspondence.</p><p>• Assist with light accounting duties, ensuring financial transactions and reports align with company standards.</p><p>• Collaborate with teams on logistics and distribution projects, providing organizational support and tracking progress.</p><p>• Demonstrate poise under pressure by handling urgent tasks and unforeseen challenges efficiently.</p><p>• Apply project management skills to ensure timely completion of department initiatives and deliverables.</p>
We are looking for an experienced Systems Engineer to join our team in Jacksonville, Florida. This role requires a skilled individual with attention to detail to analyze customer needs, design system solutions, and ensure seamless integration. You will play a key part in driving technical excellence and delivering high-quality outcomes for our clients.<br><br>Responsibilities:<br>• Generate requirements traceability matrices based on customer specifications, statements of work, or other documentation.<br>• Design system architecture solutions by leveraging a broad understanding of hardware and software capabilities.<br>• Provide project updates and address engineering issues during Systems Engineering Technical Review events and In-Progress Reviews.<br>• Conduct both early-stage testing on pre-release products and on-site testing at customer locations.<br>• Oversee the installation and testing processes at customer sites, providing regular status reports.<br>• Collaborate with the marketing team to develop accurate and detailed technical proposals and responses to Requests for Information (RFIs).<br>• Estimate the level of effort required for training device development based on customer needs.<br>• Ensure the proper handling and safekeeping of government-furnished equipment and materials.<br>• Perform additional tasks as required to support project and organizational goals.
We are looking for a dedicated Help Desk Analyst I to join our team on a contract basis in Saint Augustine, Florida. In this role, you will provide essential technical support to end-users, ensuring smooth operation of hardware, software, and network systems. This position offers an opportunity to collaborate with IT team members and enhance your skills in a dynamic and fast-paced environment.<br><br>Responsibilities:<br>• Deliver first-line technical support to users by troubleshooting and resolving basic hardware, software, and network-related issues.<br>• Manage and prioritize help desk tickets, ensuring efficient tracking and resolution of reported problems.<br>• Assist users with IT-related inquiries, providing clear guidance and promoting best practices.<br>• Escalate complex technical problems to higher-level support teams when necessary.<br>• Support the provisioning and deployment of new systems and technologies to meet organizational needs.<br>• Conduct routine maintenance and troubleshooting to optimize the performance of existing systems.<br>• Maintain detailed and accurate documentation of support requests, resolutions, and IT resources.<br>• Collaborate with IT team members to ensure seamless service delivery and effective problem-solving.<br>• Participate in ongoing training and skill development to stay updated with the latest technologies and industry standards.
We are looking for an experienced HubSpot Consultant to join our team in Jacksonville, Florida. In this long-term contract position, you will play a pivotal role in optimizing HubSpot systems to enhance business operations. This role requires expertise in CRM management, automation, reporting, and system integrations to ensure seamless workflows and data accuracy.<br><br>Responsibilities:<br>• Serve as the primary administrator for HubSpot, managing its core functionalities including Sales and Marketing hubs.<br>• Design and implement automation processes to streamline business operations and improve efficiency.<br>• Create and maintain custom reports to monitor performance and track key metrics.<br>• Ensure the accuracy and integrity of data within the HubSpot platform.<br>• Collaborate with teams across the organization to define workflows and improve system utilization.<br>• Manage integrations between HubSpot and other business tools to enhance connectivity.<br>• Provide training and support to staff on HubSpot functionalities and best practices.<br>• Work closely with solution partners to align system capabilities with organizational goals.<br>• Troubleshoot and resolve technical issues within the HubSpot platform.<br>• Continuously evaluate and optimize HubSpot configurations to meet evolving business needs.
