We are looking for an experienced Business Analyst to join a Long-term Contract opportunity in Jacksonville, Florida. In this role, you will work within an Agile Scrum setting, partnering with stakeholders and delivery teams to shape clear requirements and keep work moving efficiently through each sprint. This position is ideal for someone who can turn business needs into actionable documentation, support team alignment, and help ensure solutions meet expected outcomes.<br><br>Responsibilities:<br>• Partner with business stakeholders and technical teams to uncover needs, evaluate priorities, and document functional expectations.<br>• Convert business objectives into well-structured user stories that give development teams clear direction for execution.<br>• Establish detailed acceptance criteria that support quality development, validation, and successful testing outcomes.<br>• Maintain and refine the Jira backlog by updating items, supporting prioritization, and preparing work for upcoming sprints.<br>• Facilitate backlog review discussions and contribute to sprint planning to improve readiness and delivery flow.<br>• Analyze current business processes, identify operational gaps, and recommend opportunities for improvement.<br>• Work closely with Scrum team members throughout the sprint cycle to answer questions and resolve requirement-related issues.<br>• Assist with solution validation and testing activities to confirm delivered functionality aligns with business expectations.<br>• Monitor progress against sprint objectives and project timelines, helping teams stay focused on committed deliverables.
We are looking for a Systems Analyst to join a contract opportunity with permanent potential in Jacksonville, Florida. This role supports business-critical systems with an emphasis on data analysis, automation, and warehouse operations, while partnering with both technical and operational teams to improve performance and reporting. The ideal candidate brings strong experience in SQL, Python scripting, and warehouse management platforms, along with the ability to turn business needs into practical system solutions.<br><br>Responsibilities:<br>• Evaluate operational workflows and gather business needs to define effective system-based solutions.<br>• Create and maintain SQL queries, stored procedures, and reporting outputs that support daily operations and decision-making.<br>• Develop Python-based tools and scripts to automate recurring processes, transform data, and support integrations.<br>• Administer and improve warehouse management system functionality to strengthen inventory control, order fulfillment, and logistics performance.<br>• Collaborate with IT, supply chain, and business stakeholders to uncover process gaps and recommend system enhancements.<br>• Investigate application and data issues, perform root cause analysis, and implement sustainable fixes.<br>• Produce clear documentation for system behavior, technical configurations, workflows, and support procedures.<br>• Assist with testing, validation, and rollout activities for system updates, enhancements, and integrated solutions.
We are looking for an experienced Business Intelligence Developer to join our team in Jacksonville, Florida. In this role, you will leverage your expertise to transform complex data into actionable insights, enabling informed decision-making across the organization. This Contract position offers the opportunity to collaborate with key stakeholders to design and deliver innovative reporting solutions tailored to evolving business needs.<br><br>Responsibilities:<br>• Extract and analyze data from diverse systems within the data lake to support reporting and analytics needs.<br>• Design, develop, and maintain Power BI dashboards and interactive visualizations to provide clear insights.<br>• Collaborate with department leaders to gather business requirements and translate them into effective technical solutions.<br>• Perform detailed data analysis to uncover trends and anomalies that drive strategic decisions.<br>• Optimize and manage SQL queries for reporting purposes and data model improvements.<br>• Maintain and enhance existing reports while developing new solutions to address emerging business demands.<br>• Ensure data quality and integrity across analytics platforms.<br>• Partner with data engineering teams to improve data pipelines and enhance data sources.<br>• Contribute to the implementation of data modeling best practices within the analytics environment.
<p>We are looking for an experienced IT Support Analyst to join our team in Jacksonville, Florida. In this Contract to permanent position, you will play a key role in providing technical support and ensuring smooth IT operations for the organization. The ideal candidate will be proactive, detail-oriented, and skilled in troubleshooting and managing IT tools and systems.</p><p><br></p><p>Responsibilities:</p><p>• Install, configure, and upgrade operating systems and business software</p><p>• Set up and support computer hardware, monitors, network equipment, and peripherals</p><p>• Troubleshoot and resolve hardware, software, email, network, and peripheral issues</p><p>• Support users via centralized help desk and provide clear technical guidance</p><p>• Document equipment repairs, installations, and removals</p><p>• Train users on common business applications</p><p>• Contribute to system planning, hardware/software recommendations, and procedures</p><p>• Stay up to date on technology trends and make proactive suggestions</p><p>• Maintain user confidentiality and adhere to company protocols</p>
We are looking for a Help Desk/Desktop Support Analyst to provide dependable technical support for end users and help maintain a secure, stable computing environment in Jacksonville, Florida. This role supports desktop systems, core applications, network-connected devices, and day-to-day service desk activity while partnering with IT colleagues to resolve issues efficiently. The ideal candidate brings strong troubleshooting ability, practical experience with Windows environments, and a service-oriented approach to supporting employees across the organization.<br><br>Responsibilities:<br>• Deliver front-line technical assistance for hardware, software, workstation, and connectivity issues, ensuring users receive timely and effective support.<br>• Install, configure, and maintain desktop equipment, operating systems, business applications, and related network components to keep systems functioning reliably.<br>• Track, update, and document service desk requests thoroughly so recurring issues can be analyzed and support procedures can be improved.<br>• Work closely with infrastructure and technical support teams to uphold standards for system security, controls, recoverability, and overall IT performance.<br>• Coordinate software deployments, upgrades, and configuration changes in alignment with established technology policies and operational guidelines.<br>• Assist with testing, validation, and user coordination for system updates, data communication processes, and platform-related changes when needed.<br>• Support troubleshooting efforts involving servers, workstations, communication links, and office productivity tools to minimize operational disruption.<br>• Partner with internal staff to investigate production issues, explain technical requirements clearly, and help prepare users for new tools or processes.<br>• Follow organizational and regulatory policies, including applicable compliance requirements, while performing all support activities.<br>• Provide support outside standard business hours when necessary, including evenings, weekends, or holidays, based on operational needs.