12 results for Application Support Analyst in Jacksonville, FL

IT Support Analyst

Jacksonville, FL
onsite
Contract / Temporary to Hire
23.75 - 27.5 USD / Hourly
We are looking for an experienced IT Support Analyst to join our team in Jacksonville, Florida. In this Contract to permanent position, you will play a key role in providing technical support and ensuring smooth IT operations for the organization. The ideal candidate will be proactive, detail-oriented, and skilled in troubleshooting and managing IT tools and systems. Responsibilities:• Install, configure, and upgrade operating systems and business software• Set up and support computer hardware, monitors, network equipment, and peripherals• Troubleshoot and resolve hardware, software, email, network, and peripheral issues• Support users via centralized help desk and provide clear technical guidance• Document equipment repairs, installations, and removals• Train users on common business applications• Contribute to system planning, hardware/software recommendations, and procedures• Stay up to date on technology trends and make proactive suggestions• Maintain user confidentiality and adhere to company protocols
2026-02-26T00:00:00Z

Application Support Engineer

Saint Augustine, FL
onsite
Contract / Temporary to Hire
0 - 0 USD / Yearly
We are looking for an experienced Application Support Engineer to join our clients team in North Florida. In this role, you will be responsible for maintaining and optimizing system integrations between administrative platforms and third-party tools, ensuring seamless data exchanges and functionality. This is a Contract to permanent position, offering an exciting opportunity to collaborate with technical teams and stakeholders to enhance system performance. Responsibilities:• Diagnose and resolve integration issues across administrative systems, including student and departmental platforms.• Provide advanced technical support for integrations involving both cloud-based and on-premise systems, such as Salesforce and Oracle Integration Cloud.• Monitor and optimize data exchanges and system interoperability, escalating complex challenges when necessary.• Configure and document middleware, APIs, and data connectors to ensure secure and reliable integrations.• Plan and oversee upgrades and enhancements to integrated platforms, addressing dependencies and downstream effects.• Develop and troubleshoot automation workflows to meet evolving business and academic requirements.• Coordinate and support Salesforce platform updates, ensuring compatibility with customizations and integrations.• Create and maintain workflows within Salesforce to enhance institutional processes and resolve issues.• Communicate the status of system enhancements, upgrades, and open issues to campus stakeholders.• Perform additional duties as assigned by leadership, contributing to the overall success of the technology team.
2026-02-25T00:00:00Z

IT Support Specialist

Jacksonville, FL
onsite
Temporary
0 - 0 USD / Yearly
We’re hiring an IT Support Specialist to deliver hands-on technical support for employees and assist with day‑to‑day IT operations. This role is perfect for someone who enjoys solving problems, supporting users, and working across hardware, software, and SaaS tools.What You’ll Do:<ul><li>Provide Tier 1–2 support for devices, apps, and access issues</li><li>Set up laptops, accounts, and equipment for new hires</li><li>Troubleshoot Windows/Mac issues, connectivity, printers, and peripherals</li><li>Support O365 or Google Workspace</li><li>Help with ticket triage, documentation, and asset tracking</li><li>Assist with basic networking, VPN, and mobile device management</li><li>Escalate advanced issues to senior IT staff</li></ul>
2026-02-27T00:00:00Z

System Analyst

Jacksonville, FL
onsite
Temporary
0 - 0 USD / Yearly
We are looking for a skilled System Analyst to join our team in Jacksonville, Florida. This long-term contract position requires someone with strong attention to detail, expertise in analyzing business needs, and the ability to translate them into efficient technical solutions. We are seeking a skilled professional to design and maintain Single Sign-On (SSO) solutions, support identity integrations, and bridge technical and business requirements. This role combines technical expertise with strong business analysis skills to ensure secure, seamless authentication across enterprise applications. Key Responsibilities<ul><li>Design, implement, and maintain SSO solutions using SAML, OAuth, and OpenID Connect.</li><li>Configure and troubleshoot SAML-based integrations with enterprise applications.</li><li>Collaborate with IAM teams to ensure secure authentication and authorization.</li><li>Document system specifications, workflows, and configurations.</li><li>Gather and translate business requirements into functional and technical specifications.</li><li>Facilitate stakeholder meetings and provide status updates.</li><li>Create use cases, process flows, and user stories for development teams.</li><li>Support UAT and ensure deliverables meet business expectations.</li><li>Provide on-call support for critical authentication issues and act as point of contact during escalations.</li></ul>
2026-02-25T00:00:00Z

Technical Analyst

Jacksonville, FL
onsite
Temporary
0 - 0 USD / Yearly
We’re seeking a Technical Analyst with 1–3 years of experience building and supporting solutions using Microsoft Power Apps and Power Automate. In this role, you’ll work closely with business stakeholders to analyze requirements, streamline processes, and deliver low‑code solutions that improve efficiency and data visibility. This is an onsite role in Jacksonville, FL. Responsibilities<ul><li>Design, build, and support Power Apps and Power Automate workflows</li><li>Translate business requirements into technical solutions</li><li>Troubleshoot, enhance, and maintain existing Power Platform solutions</li><li>Collaborate with business and IT teams to optimize processes</li><li>Document solutions and provide end-user support as needed</li></ul>
2026-03-13T00:00:00Z

Technical Support Specialist

Jacksonville, FL
onsite
Contract / Temporary to Hire
23.75 - 27.5 USD / Hourly
We are looking for a dedicated Technical Support Specialist to provide expert assistance for SaaS applications and ensure smooth operations for our clients. This position requires strong analytical skills, proactive problem-solving, and effective communication to troubleshoot issues and enhance system performance. This is a Contract-to-permanent opportunity located in Jacksonville, Florida. Responsibilities:• Deliver technical support for SaaS applications, resolving issues efficiently and maintaining system reliability.• Investigate and diagnose software problems, collaborating with development teams to implement solutions.• Conduct regular maintenance, updates, and performance monitoring for supported applications.• Create comprehensive documentation for support activities, including troubleshooting procedures and user guides.• Assist in deploying new software applications and updates, ensuring seamless integration.• Provide training and guidance to users on application functionality and best practices.• Analyze recurring issues to identify root causes and recommend improvements.• Collaborate with IT staff to maintain system security and ensure data integrity.• Participate in on-call rotations to provide timely support during critical incidents.• Coordinate with external vendors to address third-party application-related concerns.
2026-02-25T00:00:00Z

Help Desk Analyst

Jacksonville, FL
onsite
Temporary
0 - 0 USD / Yearly
We’re looking for a Help Desk Analyst to serve as the first point of contact for internal technical support. You’ll handle incoming tickets, resolve common issues, and provide excellent customer service across the organization.What You’ll Do:<ul><li>Respond to tickets, calls, and chat-based support requests</li><li>Resolve password resets, account issues, and software troubleshooting</li><li>Support PCs, laptops, mobile devices, and office equipment</li><li>Guide users through basic troubleshooting steps</li><li>Document solutions and maintain knowledge-base articles</li><li>Escalate issues that require specialized support</li></ul>
2026-02-27T00:00:00Z

Business Systems Analyst

Jacksonville, FL
onsite
Permanent
80000 - 100000 USD / Yearly
We are looking for an experienced Business Systems Analyst to join our team in Jacksonville, Florida. This role focuses on supporting and optimizing the Oracle Cloud Healthcare Suite, with a particular emphasis on the Payroll module. As part of this position, you will collaborate with cross-functional teams to refine system workflows, test updates, and ensure seamless application functionality while contributing to other functional areas. Responsibilities: • Lead the configuration and implementation of Oracle modules, specializing in the Payroll module. • Design and optimize complex business processes by working closely with teams on system configuration, testing, validation, and documentation. • Collaborate with technical teams to translate business requirements into technical solutions, ensuring the desired functionality is achieved. • Identify opportunities to implement new features or enhance existing functionalities, providing recommendations to improve efficiency. • Develop and execute test plans and scripts, as well as assist in training end-users on system updates and processes. • Maintain detailed documentation of Oracle system requirements, workflows, and procedures. • Offer end-user support by troubleshooting issues and analyzing data through Oracle reports. • Participate in regular Oracle change control meetings and contribute to the decision-making process. • Provide product support and expertise across various functional business areas. • Stay updated on newly released Oracle features, maintenance updates, and patches to ensure optimal system performance.
2026-02-18T00:00:00Z

Business Analyst

Jacksonville, FL
onsite
Permanent
0 - 0 USD / Yearly
We are looking for an experienced Business Analyst to join our team in Jacksonville, Florida. The ideal candidate will have a strong background in Oracle applications and technology, paired with excellent problem-solving skills and the ability to collaborate across departments. This role requires someone who can deliver innovative solutions to enhance business processes and support operational efficiency. Responsibilities: • Partner with organizational leaders to prioritize tasks, projects, and process improvements. • Implement enhancements and changes to existing business processes to drive operational efficiency. • Collaborate with internal teams and external vendors, both locally and globally, to optimize business systems. • Analyze current and future business needs to develop solutions that integrate various operations seamlessly. • Investigate user-reported issues and coordinate with support teams to resolve them effectively. • Participate in audits and provide assistance as needed to ensure compliance. • Manage Oracle Cloud integrations, including creating or modifying integrations based on business requirements. • Utilize Oracle Fusion extensions to write or modify scripts and customize applications. • Maintain and manage data tables and logic within Oracle environments to support business functions. • Perform other duties as assigned to support the organization's objectives.
2026-02-25T00:00:00Z

Business Analyst

Jacksonville, FL
onsite
Contract / Temporary to Hire
25.6025 - 29.645 USD / Hourly
We are looking for a skilled Business Analyst to join our team in Jacksonville, Florida. This position offers a contract with the possibility of transitioning into a long-term role based on performance. The ideal candidate will bring expertise in financial analysis, process improvement, and software systems to effectively support organizational goals. Responsibilities: • Conduct detailed financial analysis, including cash flow forecasting, budgeting, and variance analysis. • Create and maintain reports such as KPI dashboards and trial balance summaries. • Collaborate with cross-functional teams to identify and address gaps in processes, utilizing Agile Scrum methodologies. • Analyze trends and provide actionable insights to improve business operations. • Participate in month-end and annual close processes to ensure accurate financial reporting. • Review and document business processes to identify opportunities for improvement. • Utilize Sage 300 and other accounting software to manage financial data efficiently. • Investigate variances and prepare detailed explanations to support decision-making. • Assist in the development and implementation of process improvements to optimize workflows. • Support call center operations by analyzing customer service metrics and recommending enhancements.
2026-03-14T00:00:00Z

Business Analyst

Jacksonville, FL
onsite
Temporary
0 - 0 USD / Yearly
We are looking for a skilled Business Analyst to join our team on a long-term contract in Jacksonville, Florida. In this role, you will be instrumental in bridging business needs with technical solutions, focusing on D365 Finance & Operations to enhance processes across Finance, Supply Chain, and Operations. Your expertise in requirements gathering, data validation, and Agile methodologies will ensure the delivery of impactful solutions. Responsibilities: • Conduct workshops and interviews to gather and refine functional and non-functional requirements. • Document business processes, use cases, and user stories with clear acceptance criteria. • Collaborate with stakeholders to prioritize product backlogs and align scope with business goals. • Analyze and recommend features and configurations within D365 Finance & Operations to address business challenges. • Work closely with technical teams to perform fit-gap analysis and design effective solutions. • Oversee data migration, integration processes, and master data management within D365. • Validate and reconcile data using SQL queries to ensure accuracy across different environments. • Create and maintain detailed documentation, including business requirement documents, functional requirement documents, and process maps. • Support sprint activities such as planning, reviews, and retrospectives while managing defect triage. • Monitor performance metrics and propose process improvements to enhance operational efficiency.
2026-02-25T00:00:00Z

End User Support Engineer

Jacksonville, FL
onsite
Permanent
65000 - 104000 USD / Yearly
We are looking for a skilled End User Support Engineer to manage and maintain macOS devices within our enterprise environment in Jacksonville, Florida. This position focuses on utilizing Jamf Pro for endpoint management and ensuring all systems meet organizational standards for security, compliance, and performance. The ideal candidate will have hands-on experience with macOS administration and a strong ability to provide advanced technical support and automation solutions. Responsibilities: • Administer and configure Jamf Pro for managing the lifecycle of macOS devices, including enrollment, updates, and compliance enforcement. • Develop and implement policies, scripts, and profiles to streamline Mac management and enhance security. • Collaborate with the Information Security team to ensure macOS devices meet compliance standards for encryption, updates, and application controls. • Provide tier-3 technical support for macOS-related issues, including hardware, operating system, and applications. • Integrate Jamf Pro with enterprise systems such as Intune and identity management tools to enhance functionality. • Create and maintain detailed documentation, standard operating procedures, and knowledge articles for Mac support processes. • Monitor device health, compliance status, and update progress through Jamf Pro and related tools. • Plan and execute macOS upgrade cycles and manage application deployment strategies. • Coordinate with vendors for Apple hardware procurement and lifecycle management.
2026-03-04T00:00:00Z