<p>We are offering an employment opportunity for a Systems Analyst, located in Jacksonville, Florida. As a Systems Analyst, you will play a crucial role in gathering information from various sources, analyzing this data to make informed decisions. You will also be responsible for maintaining and troubleshooting our PeopleSoft application, collaborating closely with our team and business function users. </p><p><br></p><p>Responsibilities</p><p>• Gather and analyze information from multiple sources to aid decision-making processes</p><p>• Utilize standard IS methodologies in designing solutions for business needs within a defined scope</p><p>• Provide production support for PeopleSoft customers, involving maintenance and development of application modules and interfaces</p><p>• Enhance, fix, and customize our PeopleSoft application using PeopleTools and other development tools</p><p>• Work directly with end users to understand requirements, designing technical solutions that align with business needs and application architecture</p><p>• Collaborate closely with management or senior analysts to ensure alignment with departmental practices</p><p>• Maintain strong written and oral communication skills and utilize them in working with business functional users to comprehend business requirements for system development and modifications</p><p>• Perform report development for end users</p><p>• Maintain a focus on performance tuning and integration tools, utilization of application engine, SQR, component interface, application design and PeopleCode tools.</p>
<p>We are seeking a <strong>Data Analyst</strong> to join a growing team onsite in Jacksonville. This role will focus on managing and improving AI tools, validating data accuracy, and generating insights from large and expanding datasets, including IoT sources.</p>
<p>We are looking for a Data Analyst to join our team in Jacksonville, Florida, on a Contract to permanent basis. In this role, you will play a pivotal part in supporting AI-driven systems, enhancing predictive models, and collaborating with partners to derive actionable insights from complex datasets. This position is ideal for someone with a strong foundation in data analysis, statistical modeling, and an interest in AI training workflows.</p><p><br></p><p>Responsibilities:</p><p>• Manage and optimize AI systems designed to extract structured data.</p><p>• Collaborate on prompt engineering processes to refine and validate AI system performance.</p><p>• Maintain and enhance AI systems that integrate IoT device data to deliver actionable insights.</p><p>• Expand and update Python-based predictive models and statistical analyses as new data becomes available.</p><p>• Partner with clinical teams to design and implement analyses aligned with evolving business needs.</p><p>• Work closely with external AI partners to ensure data strategies align with operational objectives.</p><p>• Translate clinical requirements into data queries and model enhancements.</p><p>• Document processes, findings, and improvements to ensure clear communication with stakeholders.</p>
We are looking for a skilled Business Analyst to join our team in Jacksonville, Florida. In this role, you will collaborate with IT and business stakeholders to support distribution processes, analyze requirements, and contribute to the optimization of warehouse management systems. This position offers the opportunity to work on impactful projects while providing ongoing system support and training.<br><br>Responsibilities:<br>• Collaborate with distribution stakeholders to gather and analyze requirements to design effective warehouse management system solutions.<br>• Create detailed documentation and designs for warehouse management systems, focusing on usability and process efficiency.<br>• Conduct rigorous system testing to ensure accuracy, functionality, and optimal performance before deployment.<br>• Develop comprehensive training materials and deliver training sessions for business users on new system functionalities.<br>• Provide continuous support and maintenance for warehouse management systems, including troubleshooting and implementing updates.<br>• Participate in cross-functional initiatives and larger-scale projects, working closely with IT teams and business stakeholders.<br>• Offer production support to multiple distribution centers, including participating in the on-call support schedule.<br>• Assist in the reengineering or design of business processes to improve operational efficiency.
<p>We are seeking a Data Analyst with strong technical and analytical skills to turn complex data into actionable insights. The ideal candidate has a foundation in SQL and Python, with a growing interest in AI and prompt engineering.</p>
<p>We are looking for a skilled Help Desk Analyst II to join our team in Jacksonville, Florida. In this Contract-to-permanent position, you will play a pivotal role in delivering advanced technical support, managing IT systems, and enhancing overall user experience. This opportunity is ideal for professionals with a strong background in IT support and a passion for problem-solving.</p><p><br></p><p>Responsibilities:</p><p>• Provide high-level technical support by resolving complex hardware, software, networking, and system-related issues.</p><p>• Manage and monitor help desk systems, ensuring timely resolution of tickets and escalating only when necessary.</p><p>• Assist in the administration and maintenance of Microsoft environments, including Active Directory, Office 365, Group Policy, and Intune.</p><p>• Oversee computer provisioning, lifecycle management, and IT inventory tracking to ensure compliance with organizational standards.</p><p>• Develop and update documentation for IT procedures, security protocols, and training materials.</p><p>• Facilitate employee onboarding and deliver user training to ensure seamless integration into IT systems.</p><p>• Collaborate with IT leadership to implement infrastructure upgrades, cloud initiatives, and enhanced security measures.</p><p>• Monitor and maintain IT systems to optimize performance and ensure security.</p><p>• Contribute innovative ideas to improve IT workflows, automation, and user satisfaction.</p>
<p>Join our team in Waycross, Georgia, as a dedicated Help Desk Analyst and be the first point of contact for resolving IT challenges! In this role, you'll be instrumental in providing first-line technical support, diagnosing a wide range of IT issues, and ensuring our users get back to work quickly. If you possess a solid understanding of computer systems, exceptional communication skills, and a passion for delivering top-notch technical assistance, we want to hear from you</p><p><br></p><p>Responsibilities:</p><p><br></p><ul><li>Be the first point of contact, providing timely technical assistance to end-users via phone, email, and chat.</li><li>Diagnose and resolve hardware, software, and network issues efficiently.</li><li>Meticulously log and track all support requests within our ticketing system.</li><li>Empower users with solutions for software installations, password resets, and other common IT inquiries.</li><li>Ensure seamless escalation of complex issues to specialized IT teams.</li><li>Contribute to our knowledge base by documenting technical challenges and their resolutions.</li><li>Proactively follow up with users to confirm successful issue resolution and satisfaction.</li><li>Stay informed on the latest IT policies and security best practices to provide informed support.</li><li>Leverage your expertise in Microsoft Windows, Mac Computers, Cisco Technologies, and Active Directory to troubleshoot and resolve technical problems.</li><li>Utilize your skills in Citrix Technologies, Computer Hardware, and Microsoft to deliver effective and efficient support.</li></ul>
<p>We are looking for a skilled Desktop Support Analyst to join our team in Jacksonville, Florida. In this long-term contract position, you will provide Tier 2 deskside support for both Apple and Windows environments, ensuring seamless operation of hardware and software systems. This is an excellent opportunity to showcase your technical expertise and deliver exceptional service in a dynamic work environment.</p><p><br></p><p>Responsibilities:</p><p>• Provide Tier 2 deskside support for Windows laptops, desktops, and mobile devices.</p><p>• Troubleshoot and resolve issues related to Microsoft 365 and VoIP systems.</p><p>• Utilize tools like ServiceNow and Active Directory for efficient incident management and resolution.</p><p>• Perform desktop imaging and hardware configuration tasks to ensure devices are properly set up for end-users.</p><p>• Diagnose and resolve hardware problems for desktops, laptops, and peripheral devices.</p><p>• Collaborate with team members to implement process improvements and enhance support services.</p><p>• Provide clear and precise communication to end-users while addressing technical issues.</p>
<p>We are seeking a <strong>Senior Help Desk Analyst</strong> to join our IT support team. In this role, you’ll serve as the first point of escalation for technical issues, provide advanced troubleshooting, and ensure a high level of customer service to internal users. You’ll also play a key role in mentoring junior analysts, improving support processes, and collaborating with infrastructure and application teams to keep systems running smoothly.</p><p><strong>Key Responsibilities</strong></p><ul><li>Provide Tier 2/Tier 3 technical support for desktops, laptops, mobile devices, printers, and related hardware/software.</li><li>Troubleshoot and resolve complex issues related to Windows/Mac OS, Office 365, VPN, networking, and business applications.</li><li>Act as an escalation point for junior Help Desk Analysts, providing guidance and advanced troubleshooting.</li><li>Monitor and manage help desk tickets, ensuring timely resolution and adherence to SLAs.</li><li>Document issues, solutions, and knowledge base articles for future reference.</li><li>Assist with onboarding/offboarding of users, including account setup, permissions, and hardware provisioning.</li><li>Collaborate with infrastructure and systems teams on patching, upgrades, and IT projects.</li><li>Contribute to process improvement initiatives to enhance help desk efficiency and customer satisfaction.</li></ul><p><br></p>
<p>We are looking for a skilled IT Support Analyst to join our team in Brunswick, Georgia. In this position, you will play a pivotal role in ensuring seamless technical operations, providing support for various systems including Windows OS, macOS, Microsoft 365, and Active Directory. If you thrive in a fast-paced environment and enjoy solving technical challenges while delivering exceptional customer service, this role is for you.</p><p><br></p><p>Responsibilities:</p><p>• Diagnose and resolve technical issues related to Windows OS and macOS systems.</p><p>• Provide support and administration for Microsoft 365 tools such as Outlook, Teams, SharePoint, and OneDrive.</p><p>• Manage user accounts, permissions, and group policies using Active Directory.</p><p>• Install, configure, and maintain desktop hardware, software, and peripheral devices.</p><p>• Record and document support activities, solutions, and processes within the ticketing system.</p><p>• Escalate complex technical issues to senior IT team members when necessary.</p><p>• Offer guidance and training to users on best practices and self-service tools.</p><p>• Ensure customer satisfaction through prompt and effective technical support.</p><p>• Collaborate with cross-functional teams to improve IT operations and service delivery.</p>
<p>We are looking for a skilled Help Desk Analyst II to join our team in Tallahassee, Florida. This Contract-to-Permanent position offers an exciting opportunity to provide advanced technical support and troubleshooting within client environments. The ideal candidate will have a strong background in Microsoft systems, networking, and virtualization platforms, along with excellent customer service skills to ensure smooth operations.</p><p><br></p><p>Responsibilities:</p><p>• Provide advanced troubleshooting and support for Windows 10/11, Microsoft Office 365, EntraID, and Active Directory, including managing accounts, permissions, and group policies.</p><p>• Diagnose and resolve network issues related to routing, switching, VLAN configurations, and overall connectivity.</p><p>• Administer and support virtualized environments using VMware and Hyper-V.</p><p>• Manage backup and recovery solutions, with a focus on Veeam.</p><p>• Act as an escalation point for Tier 1 technicians, offering guidance and resolving complex technical issues.</p><p>• Handle service tickets in a system like ConnectWise, ensuring proper documentation and timely resolution.</p><p>• Support multiple client environments, adapting to diverse business processes and infrastructure setups.</p><p>• Create and maintain technical documentation, including troubleshooting guides and procedural workflows.</p><p>• Collaborate in project work such as system upgrades, migrations, and client onboarding.</p><p>• Communicate effectively with end users, providing clear updates and technical guidance.</p>
<p>SUMMARY/OBJECTIVE</p><p>This position is an entry-level position responsible for performing basic data analysis, assisting in troubleshooting system issues, and supporting the implementation of technical solutions. The role focuses on learning and applying best practices in IT systems, data management, and performance monitoring. As a key contributor to the IT team, the analyst helps maintain system functionality and works on foundational tasks to support larger IT projects.</p><p><br></p><p>ESSENTIAL FUNCTIONS</p><p>• Assist in the collection, organization, and analysis of data to support system performance monitoring and IT solution improvements.</p><p>• Perform basic troubleshooting and resolve hardware, software, and network-related issues, escalating complex problems when necessary.</p><p>• Support the implementation of IT solutions by gathering and organizing technical data and assisting with configuration tasks.</p><p>• Provide remote support for basic network services, including connectivity, VPN, and firewall troubleshooting under supervision.</p><p>• Assist in the development and maintenance of user documentation, internal procedures, and training materials.</p><p>• Participate in team meetings and audits, providing input on system performance and data validation processes.</p><p>• Document and manage tasks, service tickets, and project updates through ConnectWise or a similar platform.</p><p>• Communicate with users as needed to provide updates on support requests or incidents, ensuring a positive user experience.</p><p>• Stay informed on emerging technologies and best practices by reviewing IT publications and completing relevant training.</p>
<p>Alright, buckle up, because we're looking for an experienced Software Engineer to join our dynamic team in sunny Orange Park, Florida! If you're passionate about building cutting-edge applications and thrive in a collaborative, fast-paced environment, this is your chance to shine!</p><p><br></p><p><strong>Imagine this:</strong> You'll be the architect of seamless integration, crafting the bridges that connect our diverse applications and power our innovative solutions. You'll dive headfirst into project planning and analysis, shaping the future of our software. And you'll be the guardian of code quality, ensuring every line is a masterpiece.</p><p><strong>Here's what you'll get to do:</strong></p><ul><li><strong>Become an Integration Maestro:</strong> Design and build the intricate architecture that allows our applications to communicate flawlessly.</li><li><strong>Shape the Future:</strong> Play a key role in project planning and analysis, turning ideas into reality.</li><li><strong>Elevate Code Quality:</strong> Review and approve code designs, mentoring and guiding your fellow developers.</li><li><strong>Craft Brilliant Code:</strong> Dive into the .Net world, wielding C# and Angular to build stunning custom applications with a microservices approach.</li><li><strong>Master the Dataverse:</strong> Unleash the power of SQL and TSQL to extract, query, and manipulate data.</li><li><strong>Translate Vision into Reality:</strong> Collaborate with business analysts to transform business requirements into sleek, user-friendly product designs.</li><li><strong>Document Your Brilliance:</strong> Create clear and concise technical specifications and documentation.</li><li><strong>Innovate and Accelerate:</strong> Discover and implement tools and processes that streamline development and boost efficiency.</li><li><strong>Team Up for Triumph:</strong> Work closely with our amazing DevOps, Database, QA, and Analyst teams, using an agile approach to deliver exceptional projects.</li></ul><p><strong>This is more than just a job – it's an opportunity to:</strong></p><ul><li>Grow your skills and expertise in a stimulating and supportive environment.</li><li>Make a real impact on exciting projects that drive our business forward.</li><li>Transition from a contract role to a permanent position and build a long-term career.</li><li>Work with a team of passionate professionals who are dedicated to excellence.</li></ul><p>If you're ready to unleash your coding superpowers and join a team that's passionate about innovation, apply now! Let's build something amazing together!</p>
<p>We are seeking a <strong>Senior Data Engineer</strong> with strong experience in <strong>Azure cloud technologies</strong> to join our team. This individual will play a key role in designing, building, and maintaining scalable data pipelines and solutions that support business intelligence, analytics, and operational reporting.</p><p><strong>Responsibilities</strong></p><ul><li>Design and implement scalable data pipelines, ETL/ELT processes, and data integration workflows using Azure Data Factory and related tools.</li><li>Manage and optimize cloud-based data platforms including <strong>Azure Data Lake, Azure SQL Database, and Synapse Analytics</strong>.</li><li>Collaborate with business analysts, data scientists, and application developers to translate requirements into reliable data solutions.</li><li>Ensure data accuracy, quality, and security across all environments.</li><li>Implement and manage CI/CD pipelines for data solutions.</li><li>Support performance tuning, troubleshooting, and optimization of large-scale data workloads.</li><li>Document architecture, workflows, and data models to ensure knowledge transfer and transparency.</li></ul><p><br></p>
<p>We are seeking a <strong>Senior Data Engineer</strong> with strong Azure expertise to design, build, and maintain data pipelines and scalable cloud solutions. In this role, you’ll collaborate with cross-functional teams to support data integration, analytics, and business intelligence initiatives that drive impactful decision-making.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Design, develop, and optimize robust data pipelines and ETL processes within the Azure ecosystem.</li><li>Implement scalable data solutions using Azure Data Factory, Azure Synapse, Databricks, and related services.</li><li>Manage and maintain data lake and data warehouse environments.</li><li>Ensure data quality, governance, and security best practices are followed across all solutions.</li><li>Collaborate with data analysts, BI developers, and business stakeholders to deliver accurate and accessible data.</li><li>Monitor and optimize data infrastructure performance, scalability, and cost efficiency.</li><li>Troubleshoot and resolve data pipeline or integration issues in a timely manner.</li><li>Mentor junior engineers and contribute to best practices and standards for data engineering.</li></ul><p><br></p>
<p>We’re seeking a <strong>skilled Integration Engineer</strong> with hands-on experience in <strong>Epic Bridges</strong> and <strong>IRIS</strong> to join our team. This role is responsible for designing, developing, testing, and supporting clinical and business system interfaces, ensuring seamless data exchange across the enterprise. If you thrive on solving complex integration challenges and want to make a meaningful impact, this role is for you.</p><p>Key Responsibilities</p><ul><li>Lead the analysis, development, testing, and deployment of data interfaces using <strong>Epic Bridges</strong> and <strong>IRIS</strong>.</li><li>Provide daily support for existing integrations, including modifications, validations, and documentation.</li><li>Monitor and administer integration platforms, including performance tuning, upgrades, and troubleshooting.</li><li>Collaborate closely with project managers, business analysts, and clinical stakeholders to ensure smooth integration rollouts.</li><li>Proactively identify integration challenges, recommend improvements, and implement best practices.</li><li>Participate in an on-call rotation to provide after-hours support when needed.</li></ul><p><br></p>
