We are looking for a skilled Systems Engineer to join our team in Plano, Texas. In this role, you will be responsible for managing and maintaining server infrastructure, ensuring system security, and supporting disaster recovery initiatives. The ideal candidate will collaborate with various IT teams and vendors to provide reliable and secure technology solutions in a dynamic and fast-paced environment.<br><br>Responsibilities:<br>• Provide daily support for servers and systems, including Active Directory, Citrix, Microsoft Exchange, file servers, and other applications.<br>• Coordinate and oversee IT projects, ensuring proper documentation of changes made to server systems.<br>• Manage vendor relationships and supervise outsourced services and projects.<br>• Develop and implement disaster recovery processes and business continuity plans, participating actively in related exercises.<br>• Collaborate with network, systems, and application teams to optimize server hardware, software, and applications.<br>• Monitor and enforce security policies and procedures to maintain system integrity.<br>• Perform preventive maintenance tasks, including upgrades, patch management, and firmware updates.<br>• Support end users and IT staff with technical issues and system improvements.<br>• Monitor and report on security performance metrics, addressing areas of non-compliance and recommending solutions.<br>• Stay informed about changes in IT security regulations and advancements in security technologies.
We are looking for a Lead IT Security Endpoint Engineer to help strengthen and support enterprise endpoint protection capabilities in Coppell, Texas. This Long-term Contract position is well suited for a security specialist with strong attention to detail who brings deep endpoint expertise and enjoys improving the resilience of workstations, servers, and other digital assets across a hybrid environment. The role combines hands-on engineering, operational support, and cross-functional collaboration to enhance security controls and drive continuous improvement.<br><br>Responsibilities:<br>• Design, implement, and sustain endpoint security technologies that protect enterprise devices and support overall cybersecurity objectives.<br>• Administer and optimize tools such as CrowdStrike, secure web gateway solutions, and related scanning platforms to improve endpoint visibility and defense.<br>• Investigate product issues, perform troubleshooting, and escalate complex technical concerns when advanced support is required.<br>• Partner with security teams, infrastructure groups, and business stakeholders to deliver endpoint protection enhancements that align with company standards.<br>• Contribute to the execution of the endpoint security strategy by identifying practical improvements in tooling, coverage, and operational processes.<br>• Assess emerging security technologies and help shape recommendations for architecture, deployment approach, and long-term adoption.<br>• Maintain strong malware detection coverage across supported devices by validating agent health, policy effectiveness, and response readiness.<br>• Identify opportunities to streamline repetitive security tasks and assist with automation efforts that improve endpoint operations and efficiency.<br>• Create and update technical documentation, operating procedures, and shared knowledge resources to support team effectiveness.<br>• Support a hybrid work schedule with 3 days onsite and 2 days remote, including onsite presence on Tuesdays, Wednesdays, and one additional team-designated day.
<p>We are looking for an IT Administrator to support daily technology operations for a manufacturing environment in Texas. This contract-to-permanent position is ideal for someone who enjoys being the go-to onsite IT resource, delivering responsive support to office staff, production users, and leadership. The role combines hands-on desktop support, basic systems administration, and coordination with external partners to keep devices, collaboration tools, and core infrastructure running smoothly.</p><p><br></p><p>Responsibilities:</p><p>• Deliver first- and second-level technical assistance for employees by diagnosing and resolving issues related to workstations, software, peripherals, and basic connectivity.</p><p>• Act as the primary onsite IT contact, managing incoming support requests, setting priorities, and ensuring timely follow-through on open tickets.</p><p>• Maintain employee technology assets, including desktops, laptops, mobile devices, printers, scanners, and other endpoint equipment used in office and production settings.</p><p>• Provide high-touch technical support for leadership and key business users, ensuring a thorough and service-focused experience.</p><p>• Support conference rooms and meeting technology by keeping audio-visual systems operational and ready for daily use.</p><p>• Troubleshoot and assist with manufacturing floor technology such as handheld scanners, label printers, and non-traditional workstations.</p><p>• Administer core user access and device-related tasks within Active Directory, Microsoft Entra ID, Microsoft 365 Enterprise, and Windows 11 environments.</p><p>• Partner with managed service providers and outside vendors to address issues involving servers, firewalls, security, and broader infrastructure performance.</p>