<p>We're seeking an organized, personable, and detail-oriented <strong>Part-Time Bilingual (Spanish) Receptionist/Office Administrator</strong> with data entry experience. This role is crucial in providing a welcoming environment for patients and ensuring that the administrative side of the practice runs smoothly. The ideal candidate will be fluent in both English and Spanish, possess excellent communication skills, and have experience with clerical duties, including data entry. <strong>The schedule for this role is Monday-Wednesday, 18 hours a week.</strong></p>
<p>We are looking for a <strong><u>Customer Care Associate</u></strong> for <strong><u>Direct/Permanent Hire </u></strong>in<strong><u> Lewisville, TX.</u></strong> In this role, you will manage customer accounts, ensure seamless order processing from start to finish, act as the primary contact for assigned accounts, and collaborate with internal teams and manufacturing sites to deliver exceptional customer service. </p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Act as the central point of communication between customers, sales teams, and various internal departments.</p><p>• Handle customer inquiries, complaints, and requests promptly to ensure satisfaction.</p><p>• Collaborate with production control to determine pre-order lead times and set realistic expectations.</p><p>• Review incoming purchase orders and verify feasibility of requested deadlines with manufacturing.</p><p>• Accurately process inbound and outbound sales orders, ensuring compliance with company systems.</p><p>• Validate manual and electronic order entries to guarantee accuracy within the system.</p><p>• Monitor inventory levels to manage item availability and ensure smooth electronic ordering processes.</p><p>• Track order progress, oversee shipment statuses, and provide timely updates to customers.</p><p>• Coordinate shipping logistics with customer teams and internal departments, providing tracking details when needed.</p><p>• Support project managers in resolving quality issues, processing claims, and addressing customer concerns.</p>
<p><strong>Job Title:</strong> Accounts Receivable Supervisor</p><p><br></p><p><strong>Overview:</strong></p><p> We are seeking an experienced Accounts Receivable (AR) Supervisor to oversee the full AR cycle, including billing, collections, cash applications, and credit management. This individual will be responsible for supervising a team, ensuring timely and accurate processing of medical claims, and driving efficiency in the accounts receivable function. The AR Supervisor will play a critical role in maintaining cash flow, minimizing bad debt, and supporting overall financial performance.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Supervise and mentor a team of AR specialists responsible for billing, collections, cash posting, and credit activities.</li><li>Oversee the end-to-end AR process, ensuring accuracy, compliance, and timeliness in all functions.</li><li>Manage the preparation, submission, and follow-up of medical claims and billing activities.</li><li>Monitor cash applications, reconciliations, and payment posting to ensure proper allocation.</li><li>Lead collection efforts, resolve payment discrepancies, and negotiate outstanding balances with clients and payers.</li><li>Review and approve credit applications, manage credit limits, and assess risk.</li><li>Generate and analyze AR reports to track KPIs such as aging, DSO, collections effectiveness, and bad debt.</li><li>Collaborate with internal teams to resolve billing issues and improve claim acceptance and reimbursement processes.</li><li>Develop and implement process improvements to enhance efficiency and accuracy in AR operations.</li><li>Ensure compliance with company policies, contractual obligations, and applicable regulations.</li></ul>
<p>We are looking for a dedicated Legal Assistant to join our family law practice on a long-term contract basis. Based in McKinney, Texas, this remote role involves providing essential administrative and legal support to ensure the smooth operation of the office. If you have a strong background in family law and exceptional organizational skills, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Manage and maintain an accurate calendar for appointments, court dates, and deadlines.</p><p>• Organize and file legal documents, ensuring accessibility and compliance with office standards.</p><p>• Assist with billing tasks, including preparing invoices and tracking payments.</p><p>• Provide administrative support by drafting correspondence and maintaining client records.</p><p>• Communicate effectively with clients, court officials, and other legal professionals.</p><p>• Support claim administration tasks, ensuring timely processing and resolution.</p><p>• Collaborate with attorneys to prepare case files and gather necessary documentation.</p><p>• Utilize legal software, such as MyCase, and standard office tools like Microsoft Office to complete tasks efficiently.</p><p>• Ensure confidentiality and professionalism when handling sensitive client information.</p>
Job Summary:<br>Overall responsibility for contacting all assigned patient and insurance/third party payer accounts with a debit balance to ensure receipt and processing of claim within 45 days from the date of service. Perform appeals for underpaid claims or claim denials as assigned by the Billing Manager. Procure payment or establish payment arrangements with patients and/or guarantors in accordance with business office policies and procedures. <br>Principal Duties and Responsibilities:<br>• Works a detailed daily work queue for assigned accounts over 31 days old.<br>• Works detailed aging report as assigned for accounts over 31 days old.<br>• Audits assigned accounts for proper insurance filing. Compares posted payments to EOBs to confirm proper patient balances prior to patient collection attempts.<br>• Keeps up-to-date on vital contract information concerning assigned payers to establish proper and timely payment of claims.<br>• Determines average claim entry, processes timeframes for assigned payers, and determines the status of unpaid claims beginning from the 45th workday from the date of service.<br>• Responsible for using Replica to extract needed EOB’s or zero pay EOB’s when needed.<br> <br>• Utilizes approved appeal form letters to submit appeals in accordance with billing office policies and procedures.<br>• Forwards medical or coding denials to the QA Department for nurse review and appeal.<br>• Demands claims for secondary insurance filing and copies explanation of benefits in accordance with business office policies and procedures.<br>• Procures applicable payment from patients, or establishes payment arrangements not to exceed 120 days from the date of service.<br>• Skip traces accounts according to established practices.<br>• Reviews payment arrangement accounts that have not had regular payments in over a month.<br>• Initiates collection letters and/or statements to patients in accordance with business office policies and procedures.<br>• Responsible for neatness of work area and security of patient information in accordance with the Privacy Act of 1974 and the Health Information and Portability Act (HIPAA).<br>• Works with Manager and Compliance Committee to ensure Compliance Program is followed.<br>• Performs other duties as assigned or requested.<br>Knowledge, Skills, and Abilities:<br>• Has a working knowledge of the Fair Debt Collection Act and state and federal laws applying to collection activities.<br>• Excellent verbal and written communication skills, interpersonal skills, analytical skills, organizational skills, math skills, accurate typing and data entry skills.<br>• Ability to deal professionally, courteously, and efficiently with the public.<br>• Treat all patients, referring physicians, referring physicians’ staff, and co-workers with dignity and respect. Be polite and courteous at all times. <br>• Knowledge of all confidentiality requirements regarding patients and strict maintenance of proper confidentiality on all such information.<br>• Knowledge of medical terminology, CPT and ICD-10 coding, office ethics, and spelling.<br>• Must be computer literate.<br>• Must possess knowledge and understanding of managed care and insurance practices.<br>Education and Experience:<br>• High School graduate, technical school, or related training preferred.<br>• Accounts Receivable and collection experience.<br>• One-year work experience in a medical office or equivalent.<br><br><br> <br><br><br><br>_________________________ ____
Position Summary: We are seeking a detail-oriented and highly organized Billing Clerk to join our accounting department. The ideal candidate will have experience in legal billing processes, time entry management, and client invoice preparation. This role requires a high degree of accuracy, the ability to meet strict deadlines, and strong communication skills to coordinate with attorneys, paralegals, and clients. <br> Key Responsibilities: Prepare, review, and process monthly client invoices in accordance with attorney instructions and client billing guidelines. Input, edit, and verify attorney time and expense entries in the billing system. Generate pre-bills, distribute to attorneys for review, and make necessary edits. Ensure compliance with client-specific billing arrangements, including alternative fee agreements and e-billing platforms. Submit invoices through electronic billing systems (e.g., LEDES format, e-billing portals) and monitor for acceptance. Track, research, and resolve billing discrepancies or rejected invoices. Maintain accurate billing records and support month-end and year-end closing processes. Communicate professionally with attorneys, support staff, and clients regarding billing questions. Assist with accounts receivable follow-up as needed.
