We are looking for a skilled Systems Administrator to join our team in Irvine, California. This role is ideal for someone who thrives in a fast-paced environment and has a proactive approach to managing IT systems, resolving technical issues, and supporting organizational operations. The successful candidate will play a key role in ensuring seamless system performance and user satisfaction across various platforms.<br><br>Responsibilities:<br>• Oversee daily IT systems administration tasks, including user account provisioning, access management, and application permission updates.<br>• Provide timely support by addressing IT tickets and escalating more complex issues as needed.<br>• Troubleshoot and resolve system-related problems to ensure optimal functionality of business applications.<br>• Facilitate employee onboarding and offboarding processes by setting up or deactivating accounts and coordinating with HR for smooth transitions.<br>• Administer and maintain collaboration tools like SharePoint, shared drives, and shared inboxes, ensuring proper access controls and organization.<br>• Act as a liaison between internal teams and Managed Service Providers (MSPs), monitoring service quality and ensuring timely resolution of issues.<br>• Manage mobile devices by overseeing provisioning, upgrades, inventory tracking, and resolving carrier-related issues.<br>• Prepare and review invoices for IT vendors and carriers, ensuring accuracy before approval and assisting in tracking IT expenses.<br>• Support security and compliance activities, including conducting access reviews and enforcing IT policies.<br>• Provide technical assistance to various departments, addressing operational support needs and resolving ad hoc requests.
<p><strong>ServiceNow Developer</strong></p><p>Salary: $120K - $130K + discretionary bonus</p><p>Benefits: Medical, Dental, Vision, retirement, paid time off, discretionary bonus structure.</p><p>REMOTE, but must be located within the US. Can work local time zone.</p><p><br></p><p>We are looking for an experienced ServiceNow Developer to join our team. In this role, you will be responsible for designing, developing, and maintaining ServiceNow applications and integrations to meet a variety of business needs. You will utilize your technical expertise to create efficient workflows, automate processes, and ensure platform stability.</p><p><br></p><p>Responsibilities:</p><p>• Develop and maintain Service Catalog items, including workflows, approvals, SLAs, and fulfillment logic.</p><p>• Utilize tools like Flow Designer and Workflow Editor to translate business requests into functional solutions.</p><p>• Implement advanced scripting solutions using JavaScript, including Client Scripts, Business Rules, Script Includes, UI Policies, and UI Actions.</p><p>• Troubleshoot and resolve production issues while adhering to platform best practices.</p><p>• Automate onboarding and offboarding processes, integrating IT Asset Management workflows and asset lifecycle management.</p><p>• Build and maintain integrations with external systems such as Intune, Okta, Azure AD, and SaaS platforms like Jira and Teams.</p><p>• Support and debug existing integrations, ensuring seamless functionality.</p><p>• Work with ServiceNow data structures, relationships, and transform maps to support Discovery and Service Mapping.</p><p>• Implement AI components such as Now Assist, AI Agents, and other ServiceNow AI modules to enhance platform capabilities.</p>