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13 results for Help Desk in Iowa City, IA

Office Assistant

Davenport, IA
onsite
Temporary / Contract
- USD / Hourly
We’re partnering with a growing organization to find an Office Assistant who enjoys being the first point of contact and keeping day‑to‑day office operations running smoothly. This role is ideal for someone who is personable, organized, and comfortable juggling a mix of front desk, administrative, and accounting support responsibilities. What You’ll Do<ul><li>Serve as the welcoming face and voice of the office by greeting visitors and answering incoming calls</li><li>Handle general office and clerical tasks such as filing, scanning, copying, and data entry</li><li>Provide administrative support to the Accounting team, including assistance with AP and AR processes</li><li>Support the Sales function with order entry, invoicing, and related documentation</li><li>Help ensure information flows smoothly between departments</li><li>Maintain organized records and documentation</li><li>Keep the office running efficiently by monitoring supplies and placing orders as needed</li><li>Contribute to a tidy, well‑organized office environment</li></ul>This is a great opportunity for someone who enjoys variety in their day, values being part of a team, and takes pride in creating a positive first impression.
2026-04-24T14:14:04Z

HR Generalist

Cedar Rapids, IA
onsite
Permanent / Full Time
65000.00 - 75000.00 USD / Yearly
Are you an HR professional who thrives in a fast-paced, hands‑on environment where no two days look the same? Do you love being the go‑to resource for teams who are out there getting the work done—day, night, and sometimes through the elements? If you’re energized by variety, connection, and building structure in a growing operation, this opportunity is for you.We’re partnering with a well‑established, multi‑state field services company undergoing exciting growth and modernization. They’re looking for a confident, relationship‑driven HR Generalist to take the lead at one of their local sites and help elevate the employee experience from the ground up.This is not a “sit behind a desk all day” HR job. This is a visible, trusted, frontline HR role supporting a hard‑working team that keeps essential operations running year‑round. You’ll have strong backing from a supportive HR leader and a collaborative HR team located at corporate HQ—but you’ll own HR at the local level and truly make your mark. What You’ll DoYou’ll be the face of HR onsite, working closely with operations leaders, crews, and the corporate HR team to keep things running smoothly. Your day-to-day will include: Core HR Responsibilities<ul><li>Serve as the primary HR point of contact for the site</li><li>Lead all aspects of hiring, onboarding, and offboarding, especially high‑volume seasonal hiring</li><li>Build and prepare new hire packets; ensure Day 1 compliance (including I‑9s and background checks)</li><li>Support employees with HR questions, system navigation, paperwork, and more</li><li>Maintain employee data and assist with an HRIS transition (moving from QuickBooks to a new HR system)</li><li>Review and correct timecards (job codes, lunches, missed punches)</li><li>Coordinate group onboarding events during peak seasons</li><li>Help with benefit questions and general employee support</li></ul>Operations & Culture Support<ul><li>Partner with operations on scheduling, safety meetings, and workforce needs</li><li>Assist with uniform coordination and vendor communication</li><li>Support monthly safety meetings and recognition programs</li><li>Become a culture connector—someone employees trust and leadership counts on</li><li>Help modernize processes, policies, and communication channels</li></ul>
2026-04-24T16:43:44Z

Medical Front Desk Specialist

Davenport, IA
onsite
Temporary / Contract
16.00 - 18.00 USD / Hourly
We are hiring a dependable, professional Medical Front Desk Associate to support a fast‑paced surgical practice. This role is full-time with weekday hours that may fluctuate based on the clinic’s calendar. The ideal candidate is flexible, patient‑focused, and comfortable adapting to daily and weekly schedule changes. Schedule at a GlanceMonday–Friday availability requiredStart times can be as early as 5:15 a.m. (7 a.m. is most common)End times may be up to 4 p.m.Shifts could flex across 4–6–8 hours/daySome days you may be flexed off when census is lowShared flexibility: The manager supports the team in swapping preferred start times and alternating who takes the early opener shift each week. Key Responsibilities<ul><li>Welcome and check in patients in a warm, professional manner</li><li>Manage patient intake, registration, and appointment workflows</li><li>Answer, route, and document incoming phone calls</li><li>Verify patient information and assist with administrative tasks</li><li>Maintain confidentiality and follow HIPAA compliance standards</li><li>Provide general support to clinical and surgical teams</li></ul> Why This Role May Be a Great Fit<ul><li>Weekday-only schedule (no weekends or holidays)</li><li>Opportunity to gain hands-on experience in a respected surgical practice</li><li>Collaborative team environment where scheduling preferences are shared openly</li><li>Potential for the role to become full-time permanent based on performance and clinic needs</li></ul>
2026-04-06T19:53:42Z

Member Services Processing Representative

Rock Island, IL
onsite
Temporary / Contract
18.50 - 18.50 USD / Hourly
Are you detail‑driven, organized, and thrive in a “heads‑down” workflow? Robert Half is partnering with a long‑standing, community‑focused life insurance organization to add a Member Services Processing Representative to their Customer Support Center Processing team. This is a great fit for someone who enjoys structured tasks, data accuracy, and navigating multiple systems throughout the day. Why Candidates Love This Opportunity<ul><li>Clear, structured work with predictable workflows</li><li>A respected organization with a long history and strong community impact</li><li>Supportive team culture—not a call center role, but a processing environment</li><li>The ability to stay “in the zone” and feel accomplished each day</li><li>Hybrid/remote flexibility</li></ul>What You’ll DoYou’ll work inside the Customer Support Center’s digital worklists—processing tasks submitted by phone representatives, such as:<ul><li>Beneficiary changes</li><li>Reinstatements</li><li>Loan processing and cash surrenders</li><li>Reviewing, tracking, and processing annuity applications (secondary workflow)</li><li>Entering application data into internal trackers</li><li>Sending follow‑up emails and occasional calls to other carriers to confirm receipt or request needed info</li><li>Navigating multiple internal systems to complete back‑office processing tasks</li><li>Partnering with trainers or teammates when you need support</li><li>Maintaining accuracy, speed, and productivity throughout the day </li></ul>This role is minimal phone work—most of your day is spent processing, reviewing, and updating member information in a structured queue. Interested? Apply today!Reach out to us at 📞 (563) 359‑7535 We’d love to connect and share more about how this role aligns with your experience and goals.
2026-04-24T18:04:29Z

Customer Care Manager

Davenport, IA
onsite
Permanent / Full Time
47000.00 - 55000.00 USD / Yearly
Are you a people‑first leader who loves developing teams, improving performance, and creating an outstanding customer experience? Do you thrive in fast‑paced environments where coaching, accountability, and positivity all matter? If so… this role was made for you.We’re looking for a Customer Care Manager to lead our client's Appointment Center/Customer Care team — someone who knows how to build morale, boost KPIs, and bring out the best in every team member. What Makes This Role ExcitingThis isn’t a behind‑the‑glass leadership job. You’ll be in the action — coaching, strategizing, refining processes, and celebrating wins. You’ll shape a team’s culture, impact customer satisfaction, and directly influence company growth.If you love meaningful leadership and hands‑on impact, you’ll feel right at home. What You’ll Lead & OwnIn this role, you’ll take charge of:Team Leadership & Coaching<ul><li>Managing daily operations of the Appointment & Customer Care Center</li><li>Providing real‑time coaching through call reviews, scripting feedback, and performance mentoring</li><li>Supporting and developing team members to reach their full potential</li></ul>Driving KPIsYou’ll oversee improvement and consistency in:<ul><li>Low cancellation rate</li><li>Speed to lead</li><li>Lead‑to‑appointment conversion</li><li>Appointment run rate</li></ul>Operational & People Management<ul><li>Running weekly/monthly leadership meetings</li><li>Interviewing, evaluating, and partnering with HR on performance management</li><li>Supporting hiring, onboarding, and training</li><li>Handling escalated customer issues with professionalism</li><li>Overseeing receptionist and inside sales teams</li><li>Fostering a positive, engaging employee and customer experience</li></ul>
2026-04-03T17:24:09Z

CSC Processing Representative

Rock Island, IL
onsite
Temporary / Contract
18.50 - 18.50 USD / Hourly
Our client is expanding its customer operations team to support increased demand and we are recommending the best talent to contribute to their team in a Customer Service Center Processing Representative capacity. The Customer Service Center Processing Representative role is perfect for focused, heads‑down processors who thrive in a task‑driven environment. This role of the CSC Processing Rep is critical to the processing department and ideal for someone who enjoys staying “in the zone” and moving work forward efficiently. What You’ll Do:<ul><li>Process actions from CSC worklists with attention to detail (ex: beneficiary changes, reinstatements, loans and cash surrenders)</li><li>Analyze member inquiries; determine steps for resolution; and accurately process within required timeframes</li><li>Maintain accuracy on key financial and administrative tasks</li><li>Stay productive and manage your workflow independently</li><li>Collaborate when needed by reaching out to trainers and team members</li></ul> Apply now and/or contact our team today at (563) 359-7535 - Erin and Christin are great points of contact for this role!
2026-04-17T21:54:05Z

Client Services Coordinator

Davenport, IA
onsite
Temporary to Hire
- USD / Hourly
Robert Half is partnering with a service-focused organization to identify a Client Services Coordinator to support inbound customer inquiries and appointment scheduling. This opportunity is ideal for someone who brings a confident phone presence and is comfortable guiding conversations, managing scheduling changes, and working through time-sensitive customer needs. What You’ll Do<ul><li>Handle a high volume of inbound customer calls and place selective outbound calls as needed</li><li>Qualify customer needs and guide conversations toward appropriate next steps</li><li>Accurately document call details while speaking with customers</li><li>Schedule appointments and collaborate with internal service teams to keep calendars running smoothly</li><li>Communicate with customers and internal staff to address scheduling changes, availability challenges, and time-sensitive needs</li><li>Assist with light reception and front desk coverage during designated times</li></ul>Additional Highlights: <ul><li>Competitive hourly pay with opportunity for performance-based incentives</li><li>Structured training and onboarding program</li><li>Long-term opportunity within a stable, close-knit team environment</li></ul>If you enjoy helping customers feel heard, keeping systems organized, and finding workable solutions—this role offers a strong foundation for growth!
2026-04-14T21:18:42Z

Case Manager

Rock Island, IL
onsite
Temporary / Contract
19.00 - 21.00 USD / Hourly
We are supporting a highly regarded insurance organization that is expanding operational support to support increased demand. We are recommending talent for multiple Case Manager engagements. In this role, you will provide professional, consistent, and quality customer service to agents; administrative support to the underwriting team; assist agents with status, product, and application processing questions. A great fit for detail‑oriented professionals who enjoy structure and decision‑making. This role supports agents and underwriters by ensuring applications are processed accurately, efficiently, and in line with underwriting guidelines. Specific tasks may include: <ul><li>Provide quality, consistent service to agents</li><li>Review applications and medical history against underwriting guidelines</li><li>Assess underwriting risk and determine eligibility for final expense cases</li><li>Issue contracts using sound decision‑making practices</li><li>Partner closely with underwriters to complete follow‑up processing</li><li>Communicate professionally via phone, email, and written correspondence</li><li>Handle data entry and document routing as needed</li></ul> Position supports a hybrid work schedule with flexibility to meet your needs for onsite training and ongoing development; this team typically comes together in the office for further collaboration up to a couple times a month. Contact us today to learn more 563.359.7535 - we are filling this role quickly! Interviewing now for this role which will be filled this week and scheduled to start upon completion of background screen and IT readiness.
2026-04-17T21:48:42Z

Inventory Coordinator

Milan, IL
onsite
Temporary / Contract
17.50 - 19.57 USD / Hourly
Inventory Coordinator | Milan, IL We’re partnering with a well-known equipment manufacturer to find an Inventory Coordinator who enjoys working in a fast-paced warehouse environment and takes pride in keeping inventory accurate and operations running smoothly. This position plays a key role in supporting daily inventory processes, system improvements, and collaboration across multiple teams within the distribution center. If you have experience in inventory control, warehouse operations, or SAP systems, this could be a great opportunity to grow your skills in a large, dynamic operation. Interested? Apply today or give us a call at (563) 359-3995!Christin, Erin, and Lydia are happy to help. Please note: Visa sponsorship is not available now or in the future for this position. ScheduleMust be open to all shifts (schedule is production-driven)6:00 AM – 2:30 PM CST2:30 PM – 10:00 PM CST10:00 PM – 6:00 AM CSTOvertime may be required as needed. What You’ll Be Doing- Review count cards and post inventory adjustments as needed- Audit inventory adjustments completed by other coordinators- Partner with Operations, Inventory Supervisors, and warehouse teams to maintain point-of-use inventory accuracy- Investigate discrepancies and support corrective and preventive actions- Participate in quarterly physical inventory audits- Support new system launches and process improvements- Coordinate training for warehouse employees (scheduling, tracking, documentation)- Assist with dashboard creation and reporting tools SAP / EWM Responsibilities- Notify teams of issues requiring follow-up (inspection, maintenance, system queues)- Research part movements and analyze inventory activity- Review count results and create tasks to resolve exceptions (mixed bins, variances, etc.)- Monitor system queues to maintain workflow- Troubleshoot RF and queue-related issues- Finalize inventory adjustments that exceed counter thresholds
2026-04-13T21:28:47Z

HR Coordinator — Contract‑to‑Hire with Growth Path

Rock Island, IL
onsite
Temporary to Hire
25.00 - 30.00 USD / Hourly
Robert Half is partnering with a mission‑driven organization to hire an HR Coordinator for a contract‑to‑hire opportunity intentionally designed for long‑term growth. This is not a short‑term administrative assignment. It’s a career‑track HR role for someone who enjoys ownership, professional communication, and being a trusted resource to employees and leadership. The organization is investing in this role as part of long‑term succession planning, with an expected path from HR Coordinator to expanded HR Specialist‑level responsibilities (and part of greater succession planning) over time. Why this opportunity stands out:<ul><li>Clear intent to convert and grow this role long‑term</li><li>Direct exposure to HR leadership and executive‑level initiatives</li><li>Ownership of real HR programs and processes – not just task support </li><li>Designed as a foundation role for someone building a long‑term HR career</li><li>Trusted, visible role within a close‑knit organization</li></ul>What You’ll Be DoingThis role serves as a key connector within the HR team and a front‑line resource for employees.Key responsibilities include:<ul><li>Acting as a point of contact for employee HR questions and system navigation</li><li>Drafting and distributing internal HR communications to the organization</li><li>Coordinating and owning HR programs such as employee recognition, training tracking, and reporting</li><li>Preparing recurring HR reports and administrative documentation</li><li>Supporting HR leadership with meeting coordination, materials preparation, and event logistics</li><li>Assisting with recruitment coordination (interview scheduling, candidate communication, onboarding logistics), with the expectation of growing into ownership of hourly recruitment</li><li>Managing relationships with temporary staffing agencies, including tracking assignments and billing</li><li>Supporting HR systems, documentation, and compliance tracking</li><li>Maintaining strict confidentiality when handling employee and payroll‑related information</li></ul>Robert Half provides advocacy, transparency, and support throughout the contract‑to‑hire process — ensuring alignment for both the candidate and the organization. If you’re looking for stability, growth, and a meaningful next step in HR, this is a strong opportunity to explore. Connect with our team today to learn more and discuss your short- and long-term goals! Reach us direct at (563) 359-7535.
2026-04-21T14:44:30Z

Payroll Accountant

Cedar Rapids, IA
remote
Temporary / Contract
30.00 - 35.00 USD / Hourly
Robert Half is partnering with a global organization to identify an experienced International Payroll Accountant to support a critical finance transition. This is a high‑impact assignment supporting multi‑country payroll accounting, reconciliations, and compliance activities within a NetSuite environment.Key Responsibilities<ul><li>Perform monthly balance sheet and P& L reconciliations, including variance analysis for assigned accounts</li><li>Post approved journal entries in NetSuite, including payroll journals for multiple countries including the United State and the UK.</li><li>Record staffing costs by cost center, including -Bonus and PTO accruals, severance and benefit-related accruals, as well as Pension, 401(k), healthcare, and related payroll deductions</li><li>Reconcile payroll files from international payroll providers to NetSuite records on a monthly basis</li><li>Prepare supporting schedules and balance sheet documentation for audit purposes</li><li>Reconcile VAT control accounts and support VAT filings (UK and EU); coordinate with third‑party providers for international compliance</li><li>Assist with intercompany and transfer‑pricing related invoicing and reconciliations</li><li>Participate in process improvement initiatives and documentation of procedures (SOPs)</li><li>Provide ad hoc accounting support as requested by leadership</li></ul>
2026-04-24T21:38:44Z

Inventory Coordinator

Milan, IL
onsite
Temporary / Contract
18.00 - 19.50 USD / Hourly
Inventory Coordinator | Milan, IL We’re partnering with a large, well-established equipment manufacturer to identify an Inventory Coordinator to support high-volume warehouse and inventory operations for their distribution center. This role plays a key part in maintaining inventory accuracy, supporting system enhancements, and partnering cross-functionally to keep operations running smoothly. Apply today, or give us a call at (563) 359-3995! Christin, Erin, and Lydia are happy to help. Please note: Visa sponsorship is not available now or in the future for this position. Schedule: Must be open to all shifts (schedule is production-driven)- 6:00 AM – 2:30 PM CST- 2:30 PM – 10:00 PM CST- 10:00 PM – 6:00 AM CSTOvertime required when requested What You’ll Be Doing- Review count cards and post inventory adjustments as needed- Audit inventory adjustments completed by fellow coordinators- Partner closely with Operations, Inventory Supervisors, and wage counters to ensure point-of-use inventory accuracy- Reconcile inventory discrepancies and identify corrective and preventive actions- Participate in quarterly physical inventory audits- Collaborating with cross-functional teams on new system launches- Coordinating wage employee training (scheduling, tracking, and documentation)- Assisting with the development of dashboards and reporting tools SAP / EWM Responsibilities- Notify appropriate teams of issues requiring follow-up (inspection, maintenance, system queues, etc.)- Research part movements and conduct inventory-related analysis- Analyze count results and create tasks to resolve inventory exceptions (mixed bins, variances, etc.)- Monitor system queues to ensure flow and throughput- Troubleshoot RF and queue-related issues- Post and finalize inventory adjustments that exceed counter thresholds
2026-04-13T21:28:47Z

Customer Service Phone Representative

Rock Island, IL
onsite
Temporary to Hire
20.00 - 20.00 USD / Hourly
Customer Service Phone Representative Hybrid | Insurance Services | People-Focused Role We're partnering with a highly regarded insurance organization that is expanding its customer operations team to support increased demand. These short‑term engagements (with strong potential to extend) are mission‑critical — helping reduce customer wait times and ensuring policyholders receive timely, thoughtful support. This position blends customer interaction, account analysis, and problem-solving in a structured, supportive setting and is ideal for empathetic communicators who enjoy helping others by phone. If you’re someone who can listen, analyze, and guide customers through important questions with professionalism and care, this role provides for meaningful work and clear processes. What You’ll Do:<ul><li>Support customers primarily by phone (with some written communication)</li><li>Assist with billing, account, and product‑related questions</li><li>Analyze member accounts and process updates (beneficiaries, coverage, payment methods, etc.)</li><li>Use sound judgment and problem‑solving skills to resolve complex situations</li></ul> Why Candidates Choose This Team<ul><li>Hybrid flexibility after training</li><li>Ongoing learning and development opportunities</li><li>Predictable work hours with rotating start times</li><li>Supportive leadership and strong team culture</li></ul>
2026-04-17T21:23:45Z