We are looking for a dedicated and organized Front Desk Coordinator to join our dermatology practice in Santa Monica, California. This position requires a detail-oriented individual who can manage front desk operations while supporting the physician with scheduling and travel arrangements. As a Contract to permanent role, this opportunity offers the potential for long-term growth within a dynamic healthcare environment.<br><br>Responsibilities:<br>• Welcome patients and visitors with warmth and courtesy, ensuring a positive first impression.<br>• Maintain and update patient records accurately, including electronic medical records using systems such as Epic or Cerner.<br>• Process payments and collect co-pays efficiently, adhering to established procedures.<br>• Keep the reception area clean, organized, and fully stocked with necessary supplies.<br>• Coordinate the physician’s calendar to ensure seamless scheduling of appointments and meetings.<br>• Prioritize and arrange meetings, calls, and other communications to optimize daily operations.<br>• Work with the office administrator to prevent scheduling conflicts and improve workflow.<br>• Plan and manage travel arrangements for the physician, including booking flights, accommodations, and transportation.<br>• Prepare detailed itineraries that align with clinic schedules and external commitments.<br>• Address last-minute travel changes or cancellations promptly and efficiently.
<p><strong>Bilingual Armenian Front Desk Coordinator</strong></p><p><strong>About the Role:</strong></p><p>We are looking for a Bilingual Armenian Front Desk Coordinator to join our dynamic healthcare office. As the first point of contact for patients and visitors, you will play a key role in creating a welcoming and organized environment. Exceptional customer service, professionalism, and the ability to work efficiently in a fast-paced medical setting are essential. Experience in oncology or a specialty medical practice is a plus.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet and assist patients and visitors in both Armenian and English.</li><li>Manage a multi-line phone system: answer, screen, and direct calls as needed.</li><li>Schedule patient appointments, confirm upcoming visits, and maintain provider calendars.</li><li>Verify insurance details, collect copays, and oversee completion of patient forms and documentation.</li><li>Support patient check-in and check-out processes, ensuring accurate data entry in EMR systems.</li><li>Collaborate with clinical and administrative teams to ensure efficient patient flow and smooth office operations.</li><li>Handle requests for medical records, scanning, filing, and document management.</li><li>Provide general administrative support, including correspondence, faxing, and inventory of office supplies.</li><li>Uphold strict patient confidentiality and adhere to all HIPAA regulations.</li></ul><p>Benefits: Medical, Dental and Vision Insurance. 401K Retirement, Sick Time Off and Tuition Reimbursement.</p>