<p><strong>Tier 2 / Tier 3 Support Engineer – Onsite (North Indianapolis / Keystone Area)</strong></p><p><br></p><p>We’re looking for a Tier 2/3 Support Engineer who has a solid foundation in IT support and a genuine interest in cybersecurity. This role is ideal for someone who earned a cybersecurity degree but has spent the last few years building practical experience in infrastructure support — desktop, server, networking, or a mix of all three. You’ll be handling escalated technical issues, supporting core systems, and working closely with the team to strengthen overall IT operations.</p><p>This is a great fit for someone who wants to continue growing in support while slowly leveling up toward security responsibilities over time.</p><p><br></p><p><strong>What You’ll Do</strong></p><ul><li>Provide technical support for desktop and laptop hardware and software issues, including installation, configuration, and troubleshooting</li><li>Assist in the deployment and maintenance of desktop and laptop computers, peripherals, and software</li><li>Perform in-depth troubleshooting and problem resolution, including root cause analysis, to identify and resolve complex technical issues</li><li>Work closely with other IT team members to resolve technical issues and improve processes</li><li>Provide excellent customer service and effectively communicate technical solutions to non-technical users</li><li>Participate in the development and implementation of technical policies, procedures, and best practices</li><li>Participate in the development and maintenance of technical documentation</li><li>Stay up-to-date with new technologies and industry trends</li></ul><p><br></p>
<p>We are seeking a talented proposal specialist to join our corporate Marketing + Communications team. As a member of our team, you will have the opportunity to work with passionate, creative individuals who are focused on advancing the brand in the ever-changing world of insurance. In this role, you will be responsible for driving new business growth by crafting compelling, tailored responses to Request for Proposals (RFPs).</p><p><br></p><p>The proposal specialist will play a vital role on our team, aiding proposal development and coordination, as well as sales presentation design and project management. If you are an organized team player who enjoys crafting compelling content aimed at securing new business opportunities, this is the job for you!</p><p><br></p><p><strong><u>Key Responsibilities:</u></strong></p><ul><li>Collaborate with internal teams and subject matter experts (SMEs) to develop high-quality, persuasive content that aligns with MJ’s brand, voice, and strategy.</li><li>Analyze incoming RFP requests to understand requirements, ensure it meets scorecard criteria, coordinate input sessions with consulting team, and contribute to proposal strategy discussions.</li><li>Draft, review, and edit proposal responses, executive summaries, and supporting materials, ensuring content is client-focused, persuasive, and aligned with brand standards.</li><li>Responsible for managing multiple proposals simultaneously, ensuring that each submission is clear, accurate, and strategically positioned to win.</li><li>Leverage and maintain the proposal content library, ensuring high-quality, reusable content is current, relevant, and accurate.</li><li>Manage proposal timelines, tasks, deliverables, ensuring on time delivery of all submissions, while balancing concurrent deadlines.</li><li>Conduct thorough reviews for accuracy, compliance, and clarity, with special attention to detail incorporating feedback from internal stakeholders, where appropriate.</li><li>Support continuous improvement of proposal processes, tools, and templates to enhance team efficiency and quality of responses.</li><li>Assist in tracking proposal success rates, feedback, and post-submission insights to refine future responses.</li></ul><p><strong><u>Technical Functions:</u></strong></p><ul><li>Familiarity with proposal software (e.g. Loopio, RFPIO, or equivalent) for content management and workflow automation.</li><li>Proficiency in Microsoft Office Suite; experience with Adobe InDesign preferred.</li></ul>
We are looking for a skilled ITSM Migration Specialist to join our team in Indianapolis, Indiana. In this contract position, you will play a pivotal role in ensuring the successful transfer of data and configurations from Zendesk Service Desk to Jira Service Management. Ideal candidates will be detail-oriented professionals with hands-on experience in data migration and system optimization, as well as a strong background in IT project management.<br><br>Responsibilities:<br>• Lead the migration of data and configurations from Zendesk Service Desk to Jira Service Management, ensuring accuracy and efficiency.<br>• Serve as the subject matter expert for both Zendesk and Jira Service Management, providing guidance and solutions throughout the migration process.<br>• Collaborate with stakeholders to understand project requirements and establish clear migration objectives.<br>• Configure Jira Service Management to meet organizational needs and optimize workflows.<br>• Troubleshoot and resolve issues that arise during the migration process.<br>• Provide documentation and training to ensure smooth adoption of Jira Service Management post-migration.<br>• Utilize Agile Scrum methodologies to manage project timelines and deliverables effectively.<br>• Coordinate with cross-functional teams to ensure seamless integration of data and systems.<br>• Monitor and report on migration progress to stakeholders.<br>• Maintain high standards of data integrity and security throughout the project.
<p>Robert Half is partnering with a healthcare company known for providing integrated services to 15 affiliates across 19 different states. Part of providing these integrated services is the team behind the Credentialing Services. Robert Half is currently hiring for a Credentialing Manager and we are seeking a strong managerial profile with experience supporting, restabilizing, and repairing teams with renewed leadership support in addition to having not only provider enrollment but payer enrollment.</p><p><br></p><p><strong>Hours: </strong>Monday - Friday 8am - 5pm CST</p><p><br></p><p><strong>Responsibilities for the position include the following: </strong></p><ul><li>Coordinate and manage provider credentialing and payer enrollment processes, ensuring all policies and procedures are followed.</li><li>Maintain and enhance the internal credentialing database for accuracy, renewals, and reporting.</li><li>Oversee the management of provider licenses, certificates, and credentialing documents, ensuring timely renewals and proper notifications.</li><li>Track and report on application turnaround times and facilitate credentialing audits as needed.</li><li>Supervise and support the credentialing team, providing training, allocating work, ensuring policy compliance, and resolving issues.</li><li>Ensure credentialing records (e.g., NPPES, PECOS, CAQH) are up-to-date for all providers.</li><li>Foster compliance with organizational, state, and federal requirements, and uphold health equity and racial equity values throughout credentialing practices.</li></ul>
We are looking for a dynamic and experienced Project Manager/Sr. Consultant to join our team in Indianapolis, Indiana. This role involves leading IT initiatives, collaborating with clients and technical teams, and delivering innovative solutions to meet business objectives. The ideal candidate will have a passion for driving success through strategic planning, technical expertise, and effective communication.<br><br>Responsibilities:<br>• Collaborate with clients and internal teams to analyze business needs and technical requirements, ensuring alignment with strategic goals.<br>• Offer expert advice on utilizing technology to enhance business performance and operational efficiency.<br>• Lead IT projects and initiatives, coordinating with technical teams to ensure successful execution.<br>• Develop and implement solutions that adhere to industry standards and best practices.<br>• Build strong client relationships, acting as a trusted advisor and fostering ongoing collaboration.<br>• Communicate clearly and effectively with diverse audiences, tailoring messages to suit technical and non-technical stakeholders.<br>• Monitor and maintain existing systems while identifying opportunities for improvement and optimization.<br>• Apply structured problem-solving techniques to address challenges and deliver impactful results.<br>• Stay updated on emerging technologies and trends to continuously enhance project outcomes.<br>• Perform additional tasks as needed to support team and project success.
