We are looking for an experienced Collections Specialist to join our team in Fishers, Indiana. This is a Contract to permanent position that requires a dedicated individual with strong expertise in collections and accounts receivable processes. The ideal candidate will demonstrate the ability to work independently, meet deadlines, and adhere to established policies and procedures.<br><br>Responsibilities:<br>• Manage the collections process for commercial accounts, ensuring timely and accurate follow-ups.<br>• Utilize accounting software systems and CRM tools to track and update account statuses.<br>• Handle inbound calls related to billing inquiries and payment resolutions.<br>• Facilitate claim administration and resolve disputes effectively.<br>• Process and reconcile accounts receivable transactions with attention to detail.<br>• Collaborate with internal teams to ensure compliance with company policies and procedures.<br>• Generate reports and analyze data to identify trends and improve collection strategies.<br>• Adapt to flexible work hours while maintaining productivity and meeting deadlines.<br>• Demonstrate proficiency in SAP and other relevant systems to support operational needs.<br>• Provide exceptional customer service while addressing account-related concerns.
<p>Our team is seeking a skilled professional to assist with the implementation of a new SIS (Surgical Informatics software) from a medical billing perspective. This is a temporary opportunity with a leading healthcare organization, offering you a chance to play an integral role in a high-impact project.</p><p><br></p><p><strong>Hours: </strong>Monday - Friday 8am - 5pm (can be flexible)</p><p><br></p><p>Responsibilities for the position include the following:</p><ul><li>Partner with implementation teams and end users to facilitate a seamless transition to the new SIS Platform.</li><li>Aggressively review and collect on aging accounts receivable, working closely with insurance payers and patients to resolve outstanding balances.</li><li>Perform payment posting, account reconciliation, denial management, and appeals within the current and new platforms.</li><li>Identify process improvements and actively contribute insights to optimize revenue cycle workflows during system migration.</li><li>Troubleshoot and resolve system, billing, or integration discrepancies with urgency and attention to detail.</li><li>Maintain strict adherence to HIPAA regulations and company policies to ensure confidentiality and compliance at all times.</li><li>Provide training and frontline support to teammates as needed through the transitional phase.</li><li>Communicate effectively with management, project leads, and cross-functional teams regarding progress, challenges, and solutions.</li></ul>