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3 results for Product Support Specialist in Indianapolis, IN
- Indianapolis, IN
- onsite
- Temporary / Contract
- 0 - 0 USD / Yearly
- We are looking for a Help Desk/Desktop Support Analyst to provide dependable technical assistance for end users in Indianapolis, Indiana. This Long-term Contract position focuses on resolving day-to-day hardware, software, and access issues while delivering responsive support across Microsoft-based environments. The ideal candidate brings strong troubleshooting ability, clear communication skills, and hands-on experience managing service requests and desktop support tasks.<br><br>Responsibilities:<br>• Provide front-line technical support for desktop, laptop, and Windows-related issues, ensuring timely resolution for end users.<br>• Investigate and resolve routine hardware, software, and account-access problems through effective troubleshooting practices.<br>• Manage incoming service requests, document issue details accurately, and track progress through ticketing systems such as JIRA and service desk platforms.<br>• Support user account administration activities, including access updates and directory-related tasks within Active Directory.<br>• Install, configure, and maintain Microsoft Windows 10 systems and standard business applications across user workstations.<br>• Assist employees with application support needs, including common productivity tools and Adobe Acrobat.<br>• Escalate more complex incidents when needed while maintaining clear communication with users and internal support teams.<br>• Contribute to desktop support operations by identifying recurring issues and recommending practical solutions to improve service quality.
- 2026-10-16T00:00:00Z
- Fishers, IN
- onsite
- Temporary / Contract
- 0 - 0 USD / Yearly
- <p>We are looking for a Help Desk/Desktop Support Analyst to provide hands-on technical support for end users in Indiana. This short-term (60 days) contract position is ideal for someone with strong Microsoft Windows troubleshooting skills who can resolve day-to-day desktop, account, and ticket-based support issues efficiently. The role focuses on delivering responsive service, maintaining user access, and ensuring a reliable computing environment.</p><p><br></p><p>Responsibilities:</p><p>• Provide first-line and desktop support for hardware, software, and Windows-related issues reported by employees.</p><p>• Diagnose technical problems, identify root causes, and complete timely resolutions for routine and moderately complex support requests.</p><p>• Manage incoming service desk tickets, document troubleshooting steps, and keep issue records accurate and up to date.</p><p>• Support user account administration tasks, including password resets, access changes, and directory updates within Active Directory.</p><p>• Install, configure, and maintain Windows 10 systems, standard desktop applications, and peripheral devices.</p><p>• Escalate unresolved incidents when needed and work with other technical teams to ensure issues are fully addressed.</p><p>• Deliver attentive end-user assistance in person, by phone, or through remote support tools while maintaining a high level of customer service.</p>
- 2026-10-19T00:00:00Z
- Indianapolis, IN
- onsite
- Temporary to Hire
- 21 - 23 USD / Hourly
- <p>We are looking for a Vehicle Documentation Specialist to join our team in Indianapolis, Indiana in an in-office Contract to permanent role. This position supports accurate vehicle title processing for lending partners while helping maintain service standards in a high-volume environment. The ideal candidate brings strong organizational skills, sound judgment, and the ability to manage multiple tasks while communicating effectively with both internal teams and customers. <strong>This position is on-site Monday-Friday.</strong></p><p><br></p><p>Responsibilities:</p><p>• Process vehicle title documentation promptly and ensure liens are recorded correctly for the appropriate lending partners.</p><p>• Review loan packets and title-related records to confirm accuracy, completeness, and compliance before submission.</p><p>• Coordinate with internal production and support teams to resolve documentation issues and keep work moving within established timelines.</p><p>• Manage title review queues and prioritize assignments to meet productivity goals and service expectations.</p><p>• Research state-specific title regulations and apply filing requirements correctly when perfecting automotive liens.</p><p>• Record updates in the designated system according to company procedures while maintaining confidentiality of sensitive information.</p><p>• Identify discrepancies, risk indicators, or potential fraud concerns on accounts and escalate issues when needed.</p><p>• Deliver timely status updates and feedback to leadership regarding workflow challenges, quality concerns, and operational trends.</p><p>• Support process updates when titling forms, state requirements, or related procedures change.</p><p>• Provide attentive customer service when handling questions, escalations, or documentation-related concerns.</p>
- 2026-10-15T00:00:00Z