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9 results for Patient Accessservices Specialist in Indianapolis, IN

Medical Customer Service Specialist

Indianapolis, IN
onsite
Temporary / Contract
18 - 22 USD / Hourly
Our client is seeking a compassionate and detail-oriented Medical Customer Service Specialist to support patients, providers, and internal teams. In this role, you will handle incoming calls, schedule appointments, verify insurance information, answer billing and service questions, and ensure an excellent patient experience. Hours: Monday - Friday 8am -5pm Key Responsibilities<ul><li>Answer inbound calls and respond to patient inquiries in a professional and timely manner.</li><li>Schedule, confirm, and update patient appointments.</li><li>Verify insurance, demographic, and medical information for accuracy.</li><li>Assist patients with billing questions, payment processing, and account updates.</li><li>Document all interactions clearly in the electronic medical record or CRM system.</li><li>Coordinate with clinical and administrative staff to resolve patient concerns.</li><li>Maintain confidentiality and comply with HIPAA and company policies.</li></ul>
2026-05-29T00:00:00Z

Medical Charge Entry Specialist

Indianapolis, IN
onsite
Temporary / Contract
18 - 22 USD / Hourly
We are seeking a detail-oriented Medical Charge Entry Specialist to join our healthcare revenue cycle team. This role is responsible for reviewing, entering, and validating medical charges accurately and efficiently to support timely claims processing and reimbursement. The ideal candidate will have experience with medical billing workflows, strong knowledge of CPT/ICD coding basics, and the ability to work in a fast-paced environment. Hours: Monday - Friday 8am -5pm Key Responsibilities:<ul><li>Enter patient charges, procedures, and related billing information into the practice management or billing system.</li><li>Review charge tickets, encounter forms, and supporting documentation for completeness and accuracy.</li><li>Verify demographic, insurance, provider, and service information prior to charge submission.</li><li>Identify and resolve charge discrepancies, missing information, and data entry errors.</li><li>Work closely with coders, billers, front office staff, and clinical teams to ensure clean claim submission.</li><li>Maintain productivity and accuracy standards while meeting daily charge entry deadlines.</li><li>Assist with claim edits, denial follow-up support, and account research as needed.</li><li>Ensure compliance with HIPAA, payer guidelines, and internal billing procedures.</li></ul>
2026-05-29T00:00:00Z

Medical Denials Specialist

Carmel, IN
onsite
Temporary / Contract
18 - 22 USD / Hourly
We are seeking a detail-oriented Medical Denials Specialist to join our healthcare revenue cycle team. In this role, you will be responsible for reviewing, analyzing and resolving denied medical claims to support timely reimbursement and reduce revenue loss. The ideal candidate will have experience working with insurance carriers, payer guidelines, appeals processes and healthcare billing systems. Hours: Monday - Friday 8am -5pm Key Responsibilities<ul><li>Review and investigate denied or underpaid medical claims</li><li>Identify denial trends and root causes to support process improvement</li><li>Prepare and submit claim corrections, reconsiderations and appeals</li><li>Follow up with insurance companies regarding claim status and payment resolution</li><li>Verify coding, billing and documentation accuracy to ensure compliance with payer requirements</li><li>Collaborate with billing, coding, collections and clinical teams to resolve claim issues</li><li>Maintain accurate records of denial activity, appeal outcomes and account updates</li><li>Monitor payer policy changes and reimbursement guidelines</li><li>Meet productivity and quality goals related to denial resolution and accounts receivable follow-up</li></ul>
2026-05-29T00:00:00Z

Insurance Authorization Specialist

Indianapolis, IN
onsite
Temporary / Contract
18 - 22 USD / Hourly
We are seeking a detail-oriented Insurance Authorization Specialist to support timely and accurate insurance verification and prior authorization processes. This role is responsible for reviewing patient and provider information, obtaining required authorizations, confirming coverage, and helping ensure claims are processed efficiently. The ideal candidate has strong knowledge of insurance guidelines, excellent communication skills, and the ability to manage multiple cases in a fast-paced environment. Hours: Monday - Friday 8am -5pm Key Responsibilities<ul><li>Verify insurance eligibility, benefits, and coverage details</li><li>Obtain prior authorizations and pre-certifications for services, procedures, and medications</li><li>Communicate with insurance carriers, providers, patients, and internal teams regarding authorization requirements and status updates</li><li>Review documentation for completeness and accuracy before submission</li><li>Track authorization requests, approvals, denials, and expirations</li><li>Follow up on pending and denied authorizations and escalate issues as needed</li><li>Maintain accurate records in billing, practice management, or electronic health record systems</li><li>Ensure compliance with payer guidelines, healthcare regulations, and company policies</li><li>Assist with appeals and supporting documentation for denied requests</li><li>Collaborate with clinical, billing, and administrative teams to reduce delays in service and reimbursement</li></ul>
2026-05-29T00:00:00Z

Medical Claims Resolution Specialist

Indianapolis, IN
remote
Temporary to Hire
21 - 25 USD / Hourly
We are seeking a detail-oriented Medical Claims Resolution Specialist within the state of IN to support the timely review, research, and resolution of medical claims issues. This role is responsible for investigating denied, rejected, or unpaid claims, working with payers and internal teams, and ensuring accurate claim processing and reimbursement. Hours: Monday - Friday 8am - 5pm *after hours work will be needed at times Responsibilities:<ul><li>Review and analyze denied, rejected, or outstanding medical claims to identify root causes</li><li>Research claim discrepancies, billing issues, coding errors, and payer requirements</li><li>Communicate with insurance companies, patients, and internal departments to resolve claim issues efficiently</li><li>Submit corrected claims, appeals, and supporting documentation as needed</li><li>Track claim status and maintain accurate documentation of follow-up actions and resolutions</li><li>Ensure compliance with payer guidelines, HIPAA, and company policies</li><li>Collaborate with billing, coding, and revenue cycle teams to improve claim resolution processes</li><li>Identify trends in denials and recommend process improvements</li></ul>
2026-06-02T00:00:00Z

Remote Inpatient Coding Specialist

Indianapolis, IN
onsite
Permanent / Full Time
60000 - 68000 USD / Yearly
Join our client's team as a Remote Inpatient Coding Specialist and play an essential role in ensuring accurate medical coding and billing processes. As a subject matter expert, you will use your knowledge of ICD-10-CM, ICD-10-PCS, HCPCS, NCCI, CMS, and CMG coding standards to review appeals and denials. Your expertise will help substantiate coding principles, address potential billing and coding concerns, and maintain high-quality standards in documentation. This is a fully remote position. Hours: Monday - Friday 8am -5p EST with flexibility Responsibilities:<ul><li>Apply medical coding principles and industry guidelines objectively during appeals and denial review processes.</li><li>Leverage knowledge of ICD-10-CM, ICD-10-PCS, HCPCS, NCCI, CMS, and CMG to identify, analyze, and resolve billing and coding issues.</li><li>Assess quality concerns by verifying adherence to regulatory requirements and best practices.</li><li>Participate in client system education to gain familiarity with specific platforms and workflows.</li><li>Ensure all appeals are accurately supported by clinical documentation, coding/CDI guidelines, and regulatory standards.</li><li>Collaborate with clients and internal stakeholders to clarify documentation and coding requirements.</li></ul>
2026-05-19T00:00:00Z

Medical Accounts Receivable Specialist

Fishers, IN
onsite
Temporary to Hire
18 - 22 USD / Hourly
obert Half is seeking a detail-oriented Medical Accounts Receivable (AR) Specialist for a role focused on claims review, underpayment analysis, and reimbursement resolution. This position is ideal for someone who thrives in a fast-paced environment, enjoys investigative work, and can manage the full lifecycle of claim review from research through resolution.This position is onsite but does have the potential to be hybrid following the training period (2 days from home and 3 days onsite) Hours: 7a-930a start time – then work your 8 hours + Flex Time Responsibilities include: <ul><li>Review, verify, and audit documentation including EOBs, payer contracts, and out-of-state hospital claims to identify underpayments and reimbursement discrepancies.</li><li>Investigate why claims were underpaid and determine the root cause, including payer processing issues or hospital contract load discrepancies.</li><li>Escalate claim issues as needed to support recovery of underpayments owed by insurance carriers.</li><li>Lead the claims review process from initial investigation through final resolution while working with both internal teams and external partners, including hospitals and insurance groups.</li><li>Organize and analyze claim information to ensure complete and efficient processing.</li><li>Manage an assigned portion of client accounts and maintain ownership of claim outcomes.</li><li>Collaborate with team members to identify new ways to leverage internal technology, improve workflows, and create more efficient solutions.</li><li>Bring a fresh perspective to current processes and recommend improvements where appropriate.</li></ul>
2026-06-03T00:00:00Z

Medical Receptionist

Avon, IN
onsite
Temporary to Hire
18 - 19.5 USD / Hourly
We are looking for a dependable Medical Receptionist to support a busy healthcare practice in Avon, IN. This contract opportunity with potential for a permanent role is ideal for someone who enjoys creating a smooth front-desk experience while helping patients navigate appointments, records, and check-in processes. The person in this role will balance patient-facing service with administrative coordination to keep daily operations organized and efficient. Schedule:Monday: 8:30 am – 5:30 pmTuesday: 7:30 am – 5:00 pmWednesday: 12:00 pm – 5:30 pmThursday: 8:00 am – 5:30 pmFriday: 7:30 am – 4:00 pm Responsibilities:• Welcome patients professionally, manage front-desk interactions, and help maintain an efficient flow between the reception area and clinical staff.• Review insurance information at check-in, copy or scan documentation, and confirm that patient records and required signatures are current and accurate.• Prepare, organize, and route patient charts before visits, then file completed documentation appropriately after appointments.• Schedule office visits, diagnostic testing, imaging, and follow-up care while providing clear instructions to patients as needed.• Collect co-payments and outstanding guarantor balances, update appointment details, and assist patients with next-step scheduling before departure.• Monitor daily schedules, print and distribute updated patient lists, and follow up on reschedule needs and missed appointments for provider review.• Enter new patient demographic details into the system and revise existing records to reflect current information.• Communicate patient delays or schedule changes to the clinical team promptly to support smooth coordination of care.• Provide coverage for front office functions, assist with chart completion, and support additional office locations or team needs when required.
2026-06-01T00:00:00Z

Medical Receptionist

Avon, IN
onsite
Temporary to Hire
18 - 19.5 USD / Hourly
We are seeking a professional and compassionate Medical Receptionist to join our healthcare team. The Medical Receptionist will serve as the first point of contact for patients, ensuring a welcoming experience while supporting daily front office operations. This role requires strong communication skills, attention to detail, and the ability to manage multiple administrative tasks in a fast-paced medical environment. Hours:Monday: 8:00 AM – 6:00 PMTuesday: 8:00 AM – 6:00 PMWednesday: 10:00 AM – 4:00 PMThursday: 10:00 AM – 4:00 PMFriday: 8:00 AM – 6:00 PM Key Responsibilities<ul><li>Greet patients and visitors in a courteous and professional manner</li><li>Answer and direct incoming phone calls</li><li>Schedule, confirm, and reschedule patient appointments</li><li>Verify patient information, insurance coverage, and demographic details</li><li>Maintain accurate patient records in electronic medical record systems</li><li>Collect co-pays, balances, and other payments as needed</li><li>Respond to patient inquiries regarding office procedures, billing, and appointments</li><li>Coordinate with clinical staff to ensure smooth patient flow</li><li>Handle incoming and outgoing mail, faxes, and other correspondence</li><li>Maintain confidentiality and comply with HIPAA regulations</li></ul>
2026-06-01T00:00:00Z