<p>Our client is seeking a <strong>Patient Access Specialist</strong> to support front-end patient operations and help deliver an excellent patient experience. This role is responsible for handling patient registration, insurance verification, scheduling, and intake processes while ensuring accuracy, compliance, and strong customer service.</p><p><br></p><p><strong>Hours</strong>: Monday - Friday 8am - 5pm</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Register patients accurately and efficiently in the system.</li><li>Verify insurance coverage, eligibility, and demographic information.</li><li>Schedule appointments and coordinate patient intake activities.</li><li>Obtain required authorizations, referrals, and supporting documentation.</li><li>Maintain accurate patient records and ensure data integrity.</li><li>Respond to patient questions regarding forms, appointments, and general processes.</li><li>Collaborate with clinical and administrative staff to support smooth patient flow.</li><li>Follow established policies related to confidentiality, compliance, and records management.</li></ul><p><br></p>
<p>Our client is seeking a <strong>Patient Access Specialist</strong> to support front-end patient operations and help deliver an excellent patient experience. This role is responsible for handling patient registration, insurance verification, scheduling, and intake processes while ensuring accuracy, compliance, and strong customer service.</p><p><br></p><p><strong>Hours</strong>: Monday - Friday 8am - 5pm</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Register patients accurately and efficiently in the system.</li><li>Verify insurance coverage, eligibility, and demographic information.</li><li>Schedule appointments and coordinate patient intake activities.</li><li>Obtain required authorizations, referrals, and supporting documentation.</li><li>Maintain accurate patient records and ensure data integrity.</li><li>Respond to patient questions regarding forms, appointments, and general processes.</li><li>Collaborate with clinical and administrative staff to support smooth patient flow.</li><li>Follow established policies related to confidentiality, compliance, and records management.</li></ul><p><br></p>
<p>Our client is seeking a compassionate and detail-oriented <strong>Medical Customer Service Specialist</strong> to support patients, providers, and internal teams. In this role, you will handle incoming calls, schedule appointments, verify insurance information, answer billing and service questions, and ensure an excellent patient experience.</p><p><br></p><p><strong>Hours: </strong>Monday - Friday 8am -5pm</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Answer inbound calls and respond to patient inquiries in a professional and timely manner.</li><li>Schedule, confirm, and update patient appointments.</li><li>Verify insurance, demographic, and medical information for accuracy.</li><li>Assist patients with billing questions, payment processing, and account updates.</li><li>Document all interactions clearly in the electronic medical record or CRM system.</li><li>Coordinate with clinical and administrative staff to resolve patient concerns.</li><li>Maintain confidentiality and comply with HIPAA and company policies.</li></ul><p><br></p>
<p>Our client is seeking a professional and detail-oriented <strong>Medical Front Desk Specialist</strong> to serve as the first point of contact for patients and visitors. This role is essential to delivering a positive patient experience while supporting daily administrative operations in a fast-paced healthcare environment.</p><p><br></p><p><strong>Hours: </strong>Monday - Friday 8am - 5pm</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet patients and visitors in a courteous and professional manner.</li><li>Check patients in and out, verify personal and insurance information, and update records as needed.</li><li>Answer and route incoming phone calls, take messages, and respond to general inquiries.</li><li>Schedule, confirm, and manage patient appointments.</li><li>Maintain accurate patient files and ensure confidentiality in accordance with office policies and healthcare regulations.</li><li>Collect co-pays and process payments.</li><li>Coordinate with clinical staff to support smooth patient flow throughout the day.</li><li>Perform general front office and administrative duties, including filing, scanning, faxing, and data entry.</li></ul><p><br></p>
<p>We are seeking a detail-oriented <strong>Medical Charge Entry Specialist</strong> to join our healthcare revenue cycle team. This role is responsible for reviewing, entering, and validating medical charges accurately and efficiently to support timely claims processing and reimbursement. The ideal candidate will have experience with medical billing workflows, strong knowledge of CPT/ICD coding basics, and the ability to work in a fast-paced environment. </p><p><br></p><p><strong>Hours: </strong>Monday - Friday 8am -5pm</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Enter patient charges, procedures, and related billing information into the practice management or billing system. </li><li>Review charge tickets, encounter forms, and supporting documentation for completeness and accuracy.</li><li>Verify demographic, insurance, provider, and service information prior to charge submission.</li><li>Identify and resolve charge discrepancies, missing information, and data entry errors. </li><li>Work closely with coders, billers, front office staff, and clinical teams to ensure clean claim submission. </li><li>Maintain productivity and accuracy standards while meeting daily charge entry deadlines. </li><li>Assist with claim edits, denial follow-up support, and account research as needed. </li><li>Ensure compliance with HIPAA, payer guidelines, and internal billing procedures. </li></ul>
<p>We are looking for a detail-oriented, empathetic communicator to join our high-volume Patient Financial Services team. If you can navigate the complexities of medical billing and explain an EOB (Explanation of Benefits) to a patient with clarity and patience, we want to hear from you.</p><p><br></p><p>As a Patient Account Representative, you are the primary point of contact for patients regarding their financial obligations. You’ll handle a high volume of inbound calls, acting as a bridge between healthcare providers, insurance companies, and patients to resolve billing inquiries and secure payments.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Patient Advocacy: Handle inbound calls professionally, addressing concerns regarding outstanding balances, insurance denials, and payment plans.</li><li>Billing Expertise: Interpret and explain medical bills, insurance coverage, and EOBs to patients.</li><li>Problem Solving: Research account discrepancies and coordinate with the coding/billing departments to correct errors.</li><li>Financial Processing: Process credit card payments and establish recurring payment arrangements.</li><li>Documentation: Maintain precise, real-time records of all patient interactions in our billing system.</li></ul><p><strong>Work Environment & Schedule</strong></p><ul><li>Location: 100% Fully Remote (Must reside and work within the United States).</li><li>Hours: Must be available to work a shift within the window of Monday – Friday: 8:00 AM – 6:00 PM EST.</li><li>Home Office: Must have a dedicated, quiet workspace free from distractions.</li><li>Connectivity: High-speed, reliable internet is required. Your workspace must have a direct ethernet plug-in (hardwired connection) to ensure call quality and security; Wi-Fi is not permitted for this role.</li></ul><p><br></p>
<p>We are seeking a detail-oriented <strong>Medical Denials Specialist</strong> to join our healthcare revenue cycle team. In this role, you will be responsible for reviewing, analyzing and resolving denied medical claims to support timely reimbursement and reduce revenue loss. The ideal candidate will have experience working with insurance carriers, payer guidelines, appeals processes and healthcare billing systems.</p><p><br></p><p><strong>Hours: </strong>Monday - Friday 8am -5pm</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Review and investigate denied or underpaid medical claims</li><li>Identify denial trends and root causes to support process improvement</li><li>Prepare and submit claim corrections, reconsiderations and appeals</li><li>Follow up with insurance companies regarding claim status and payment resolution</li><li>Verify coding, billing and documentation accuracy to ensure compliance with payer requirements</li><li>Collaborate with billing, coding, collections and clinical teams to resolve claim issues</li><li>Maintain accurate records of denial activity, appeal outcomes and account updates</li><li>Monitor payer policy changes and reimbursement guidelines</li><li>Meet productivity and quality goals related to denial resolution and accounts receivable follow-up</li></ul><p><br></p>
<p>We are looking for a dependable Medical Receptionist to support a busy healthcare practice in Avon, IN. This contract opportunity with potential for a permanent role is ideal for someone who enjoys creating a smooth front-desk experience while helping patients navigate appointments, records, and check-in processes. The person in this role will balance patient-facing service with administrative coordination to keep daily operations organized and efficient.</p><p><br></p><p><strong>Schedule:</strong></p><p>Monday: 8:30 am – 5:30 pm</p><p>Tuesday: 7:30 am – 5:00 pm</p><p>Wednesday: 12:00 pm – 5:30 pm</p><p>Thursday: 8:00 am – 5:30 pm</p><p>Friday: 7:30 am – 4:00 pm</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Welcome patients professionally, manage front-desk interactions, and help maintain an efficient flow between the reception area and clinical staff.</p><p>• Review insurance information at check-in, copy or scan documentation, and confirm that patient records and required signatures are current and accurate.</p><p>• Prepare, organize, and route patient charts before visits, then file completed documentation appropriately after appointments.</p><p>• Schedule office visits, diagnostic testing, imaging, and follow-up care while providing clear instructions to patients as needed.</p><p>• Collect co-payments and outstanding guarantor balances, update appointment details, and assist patients with next-step scheduling before departure.</p><p>• Monitor daily schedules, print and distribute updated patient lists, and follow up on reschedule needs and missed appointments for provider review.</p><p>• Enter new patient demographic details into the system and revise existing records to reflect current information.</p><p>• Communicate patient delays or schedule changes to the clinical team promptly to support smooth coordination of care.</p><p>• Provide coverage for front office functions, assist with chart completion, and support additional office locations or team needs when required.</p>