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4 results for Overnight Patient Access Specialist in Indianapolis, IN

Patient Access Coordinator

Brownsburg, IN
onsite
Temporary / Contract
20 - 22 USD / Hourly
We are seeking a detail-oriented and customer-focused Patient Access Coordinator to support patient registration, insurance verification, authorizations, and front-end administrative operations for hospital services. This role is essential to delivering a positive patient experience while ensuring accurate registration, compliance documentation, and timely communication across departments. Hours: 5:00am - 1:30pm Key Responsibilities<ul><li>Pre-register and register patients for all hospital services, including surgeries, injections, laboratory services, and imaging procedures.</li><li>Verify that required authorizations have been obtained for services using designated systems and internal resources. </li><li>Ensure all required patient documentation is completed, signed, and properly scanned, including consents, imaging screeners, and release forms. </li><li>Verify insurance information and determine network coverage using online tools and internal insurance resources. </li><li>Collect patient payments, accurately apply funds, and prepare bank deposits as needed.</li><li>Understand and administer ABN processes, determine when ABNs are required, and issue them appropriately for hospital and laboratory services. </li><li>Answer incoming calls and return voicemails promptly and professionally. </li><li>Communicate with support staff regarding insurance updates, diagnosis code verification or changes, and maintain accurate patient and authorization information in relevant systems. </li><li>Check Medicaid eligibility for all hospital service patients during pre-registration and registration. </li><li>Greet and assist patients, families, and visitors by directing them to appropriate care areas and physician consultation locations. </li><li>Help maintain welcoming patient areas, including keeping refreshment stations clean and stocked. </li></ul>
2026-06-05T00:00:00Z

Medical Customer Service Specialist

Indianapolis, IN
onsite
Temporary / Contract
18 - 22 USD / Hourly
Our client is seeking a compassionate and detail-oriented Medical Customer Service Specialist to support patients, providers, and internal teams. In this role, you will handle incoming calls, schedule appointments, verify insurance information, answer billing and service questions, and ensure an excellent patient experience. Hours: Monday - Friday 8am -5pm Key Responsibilities<ul><li>Answer inbound calls and respond to patient inquiries in a professional and timely manner.</li><li>Schedule, confirm, and update patient appointments.</li><li>Verify insurance, demographic, and medical information for accuracy.</li><li>Assist patients with billing questions, payment processing, and account updates.</li><li>Document all interactions clearly in the electronic medical record or CRM system.</li><li>Coordinate with clinical and administrative staff to resolve patient concerns.</li><li>Maintain confidentiality and comply with HIPAA and company policies.</li></ul>
2026-05-29T00:00:00Z

Medical Charge Entry Specialist

Indianapolis, IN
onsite
Temporary / Contract
18 - 22 USD / Hourly
We are seeking a detail-oriented Medical Charge Entry Specialist to join our healthcare revenue cycle team. This role is responsible for reviewing, entering, and validating medical charges accurately and efficiently to support timely claims processing and reimbursement. The ideal candidate will have experience with medical billing workflows, strong knowledge of CPT/ICD coding basics, and the ability to work in a fast-paced environment. Hours: Monday - Friday 8am -5pm Key Responsibilities:<ul><li>Enter patient charges, procedures, and related billing information into the practice management or billing system.</li><li>Review charge tickets, encounter forms, and supporting documentation for completeness and accuracy.</li><li>Verify demographic, insurance, provider, and service information prior to charge submission.</li><li>Identify and resolve charge discrepancies, missing information, and data entry errors.</li><li>Work closely with coders, billers, front office staff, and clinical teams to ensure clean claim submission.</li><li>Maintain productivity and accuracy standards while meeting daily charge entry deadlines.</li><li>Assist with claim edits, denial follow-up support, and account research as needed.</li><li>Ensure compliance with HIPAA, payer guidelines, and internal billing procedures.</li></ul>
2026-05-29T00:00:00Z

Medical Denials Specialist

Carmel, IN
onsite
Temporary / Contract
18 - 22 USD / Hourly
We are seeking a detail-oriented Medical Denials Specialist to join our healthcare revenue cycle team. In this role, you will be responsible for reviewing, analyzing and resolving denied medical claims to support timely reimbursement and reduce revenue loss. The ideal candidate will have experience working with insurance carriers, payer guidelines, appeals processes and healthcare billing systems. Hours: Monday - Friday 8am -5pm Key Responsibilities<ul><li>Review and investigate denied or underpaid medical claims</li><li>Identify denial trends and root causes to support process improvement</li><li>Prepare and submit claim corrections, reconsiderations and appeals</li><li>Follow up with insurance companies regarding claim status and payment resolution</li><li>Verify coding, billing and documentation accuracy to ensure compliance with payer requirements</li><li>Collaborate with billing, coding, collections and clinical teams to resolve claim issues</li><li>Maintain accurate records of denial activity, appeal outcomes and account updates</li><li>Monitor payer policy changes and reimbursement guidelines</li><li>Meet productivity and quality goals related to denial resolution and accounts receivable follow-up</li></ul>
2026-05-29T00:00:00Z