<p>We are seeking a detail oriented and dedicated <strong>Administrative Scheduler</strong> to join a local Healthcare organization. The ideal candidate will be responsible for supporting medical billing and coding processes, maintaining compliance with healthcare regulations, and ensuring efficient coordination of patient care through effective scheduling and administrative tasks. This position is critical to the seamless operation of patient care services and requires excellent organizational and communication skills.</p><p><br></p><p><strong>Hours: </strong>Monday - Friday 9am - 5pm</p><p><br></p><p><strong>Responsibilities for the Position include the following; </strong></p><ul><li>Support medical billing and coding (CPT, ICD-10), manage patient records, and ensure HIPAA compliance.</li><li>Act as the primary liaison for patients, families, caregivers, and interdisciplinary teams.</li><li>Coordinate admissions, patient scheduling, and care plans while monitoring patient progress and communicating changes to the clinical team.</li><li>Maintain accurate patient records, ensure compliance with relevant policies and regulations, and review documentation for accuracy and completeness.</li><li>Track authorizations, NOAs, and recertification dates to ensure uninterrupted care.</li><li>Prepare reports for surveys, audits, quality assurance, and reviews.</li><li>Develop and manage staffing schedules to minimize service disruptions and ensure effective resource utilization.</li><li>Communicate scheduling changes to all relevant parties in a timely manner.</li><li>Collaborate with teams to maintain regulatory compliance and uphold quality assurance standards.</li></ul><p><br></p>
<p>We are looking for a dedicated Medical Front Office Specialist to join our team in Avon, Indiana. This Contract-to-permanent position offers an exciting opportunity to contribute to a dynamic healthcare environment by providing exceptional administrative and front desk support. The ideal candidate will play a key role in ensuring seamless patient interactions and efficient office operations.</p><p><br></p><p><strong>Hours: </strong></p><p>Monday 7:30a – 5:30p</p><p>Tuesday 9:30a – 5:30p</p><p>Wednesday 10:00a – 5:30p</p><p>Thursday 7:30a – 4:00p</p><p>Friday 7:30a – 4:00p</p><p><br></p><p>Responsibilities for the position include the following:</p><ul><li><strong>Patient Interaction</strong>: Greet patients warmly and enthusiastically upon arrival, assist them with sign-in, and provide updates regarding any delays. Offer exceptional customer service by addressing concerns and confirming needs, ensuring every patient feels valued.</li><li><strong>Insurance and Demographics Verification</strong>: Manage patient insurance card copying/scanning, verify existing records, update signatures, and confirm demographic information when necessary.</li><li><strong>Scheduling and Coordination</strong>: Schedule appointments, medical tests, and procedures while ensuring all necessary referrals and lab work are complete prior to X-ray studies or other medical tests.</li><li><strong>Patient Flow Management</strong>: Monitor and communicate with the clinical team to ensure timely patient flow, while maintaining a clear overview of patients waiting or arriving late.</li><li><strong>Phone and Queue Management</strong>: Answer incoming calls promptly, reschedule patients efficiently, and demonstrate professional phone etiquette at all times.</li><li><strong>Chart and Record Organization</strong>: Prepare and organize patient charts, daily lists, and encounter forms, while maintaining updated medical records for each visit.</li><li><strong>Payment Processing</strong>: Collect copayments, balance dues, and schedule next appointments efficiently while thanking patients for their time and choosing the practice.</li><li><strong>Support and Relief Duties</strong>: Provide coverage for various positions, assist with procedure scheduling when needed, and offer relief across offices when required.</li><li><strong>Other Administrative Duties</strong>: Ensure referral follow-ups, manage "No Show" tickets, organize charts for new patient visits, print lists, and provide additional support to the physician and office staff as necessary.</li></ul><p><br></p>
<p>We are seeking a highly organized Medical Front Office Specialist to join our team in Indianapolis, Indiana. This contract-to-hire position is critical to maintaining efficient front desk operations in a healthcare setting. If you are passionate about providing excellent patient support and thrive in fast-paced environments, this role offers a great opportunity to make a meaningful impact within a dynamic healthcare team.</p><p><br></p><p>Hours: </p><p>Monday 8am – 5:30pm</p><p>Tuesday 8am – 5:30pm</p><p>Wednesday 9:30am – 5:00pm</p><p>Thursday 9:30 – 5:30pm</p><p>Friday 8:00 – 4:00</p><p> </p><p> </p><p>Responsibilities for the position include the following:</p><p>• Coordinate with clinical staff to ensure seamless patient flow and keep waiting patients informed of any updates.</p><p>• Accurately copy, scan, and verify patients' insurance information, ensuring all records are up-to-date and signed appropriately.</p><p>• Prepare and distribute daily patient lists, including morning updates and end-of-day reports.</p><p>• Organize new patient charts and ensure completed charts are filed correctly for upcoming visits.</p><p>• Schedule appointments, medical tests, X-ray studies, and office procedures, providing patients with clear instructions.</p><p>• Collect co-payments, process patient encounter forms, and assist patients with scheduling follow-up visits.</p><p>• Update and verify patient demographic information in the system, ensuring all changes are accurately recorded.</p><p>• Address patient calls regarding delays and notify clinical staff promptly.</p><p>• Rotate late-day shifts with front office staff to assist physicians and patients as needed.</p><p>• Provide backup support for various roles and cover other office locations when required.</p>
