<p>Our client is seeking a professional and detail-oriented <strong>Medical Front Desk Specialist</strong> to serve as the first point of contact for patients and visitors. This role is essential to delivering a positive patient experience while supporting daily administrative operations in a fast-paced healthcare environment.</p><p><br></p><p><strong>Hours: </strong>Monday - Friday 8am - 5pm</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet patients and visitors in a courteous and professional manner.</li><li>Check patients in and out, verify personal and insurance information, and update records as needed.</li><li>Answer and route incoming phone calls, take messages, and respond to general inquiries.</li><li>Schedule, confirm, and manage patient appointments.</li><li>Maintain accurate patient files and ensure confidentiality in accordance with office policies and healthcare regulations.</li><li>Collect co-pays and process payments.</li><li>Coordinate with clinical staff to support smooth patient flow throughout the day.</li><li>Perform general front office and administrative duties, including filing, scanning, faxing, and data entry.</li></ul><p><br></p>
We are looking for an organized and personable Receptionist to join our team in Indianapolis, Indiana. In this Contract to permanent position, you will play a crucial role in creating a welcoming environment for visitors and ensuring smooth daily operations. This role is ideal for someone who thrives in a fast-paced setting and is skilled at managing multi-line phone systems.<br><br>Responsibilities:<br>• Greet visitors and ensure they are directed to the appropriate person or department.<br>• Manage incoming calls efficiently using a multi-line phone system, providing accurate information or redirecting as needed.<br>• Maintain a clean and detail oriented reception area to create a positive first impression.<br>• Handle incoming and outgoing mail, packages, and deliveries promptly.<br>• Assist with scheduling appointments or meetings for staff and management.<br>• Provide administrative support, including data entry, filing, and other clerical tasks.<br>• Coordinate with various departments to ensure smooth communication and operations.<br>• Monitor and maintain office supplies, placing orders when necessary.<br>• Respond to inquiries with accuracy and courtesy, both in-person and over the phone.
<p>Our client is seeking a compassionate and detail-oriented <strong>Medical Customer Service Specialist</strong> to support patients, providers, and internal teams. In this role, you will handle incoming calls, schedule appointments, verify insurance information, answer billing and service questions, and ensure an excellent patient experience.</p><p><br></p><p><strong>Hours: </strong>Monday - Friday 8am -5pm</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Answer inbound calls and respond to patient inquiries in a professional and timely manner.</li><li>Schedule, confirm, and update patient appointments.</li><li>Verify insurance, demographic, and medical information for accuracy.</li><li>Assist patients with billing questions, payment processing, and account updates.</li><li>Document all interactions clearly in the electronic medical record or CRM system.</li><li>Coordinate with clinical and administrative staff to resolve patient concerns.</li><li>Maintain confidentiality and comply with HIPAA and company policies.</li></ul><p><br></p>