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3 results for Medical Customer Service in Indianapolis, IN
- Indianapolis, IN
- remote
- Temporary to Hire
- 18 - 19 USD / Hourly
- <p>We are looking for a <strong>2nd shift (2pm-11pm) Bilingual Spanish Customer Service Representative</strong> to join a payments-focused corporate team in Indianapolis, Indiana. This contract opportunity with permanent potential is ideal for someone who enjoys assisting customers, resolving service concerns, and communicating product information with accuracy and professionalism. In this role, you will support inbound customer interactions, document issues thoroughly, and help drive a positive service experience while meeting established performance standards. </p><p><br></p><p>Responsibilities:</p><p>• Assist customers by documenting service concerns and creating detailed support tickets for follow-up and resolution.</p><p>• Provide clear guidance on available products, service features, pricing, and applicable fees so customers can make informed decisions.</p><p>• Use customer service platforms and internal tools efficiently to review accounts, update records, and complete service requests during interactions.</p><p>• Address routine customer questions by following established procedures and escalating issues when additional guidance is needed.</p><p>• Meet department expectations for service quality, accuracy, productivity, and call center performance measures.</p><p>• Encourage customers to use digital and self-service resources that improve convenience and reduce the need for repeat contact.</p><p>• Share information about current promotions, new offerings, and upgraded solutions that may benefit the customer.</p><p>• Prepare rate quotes and explain prepay options to help customers evaluate available payment choices.</p><p>• Perform additional service and administrative tasks as assigned to support team operations.</p>
- 2026-11-04T00:00:00Z
- Indianapolis, IN
- onsite
- Temporary to Hire
- 16 - 16 USD / Hourly
- <p>We are looking for a Customer Service Representative to join a mission-driven organization in Indianapolis, Indiana, where each conversation is an opportunity to support veterans, their families, and the broader community. This contract position with permanent potential is ideal for someone who brings patience, professionalism, and a genuine commitment to helping others. The role requires strong communication, careful documentation, and the ability to manage inquiries efficiently across multiple systems in a fast-paced service environment.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Assist customers by phone and through other communication channels, providing courteous, accurate, and solution-focused support for a range of questions and concerns.</p><p>• Use several applications at the same time to review information, update records, and complete service tasks without losing accuracy or efficiency.</p><p>• Investigate customer issues, identify practical next steps, and involve the appropriate team members when a matter requires escalation.</p><p>• Record interactions thoroughly and enter data with a high level of precision to maintain complete and reliable account information.</p><p>• Adjust quickly to updated procedures, changing priorities, and new tools while continuing to deliver consistent service.</p><p>• Work closely with coworkers and supervisors to share information, resolve service challenges, and contribute to a supportive team atmosphere.</p><p>• Listen carefully to customer needs, communicate clearly in both written and verbal formats, and help calm difficult situations with professionalism and empathy.</p><p>• Maintain dependable attendance and follow assigned schedules to ensure consistent coverage for customers and the team.</p>
- 2026-10-28T00:00:00Z
- Indianapolis, IN
- onsite
- Temporary / Contract
- 19 - 21 USD / Hourly
- <p>We are seeking a detail-oriented <strong>Medical Records Clerk</strong> for a <strong>contract-only opportunity expected to last approximately 6–8 weeks</strong>. This role will support the accurate organization, maintenance, and processing of patient medical records in a fast-paced healthcare environment.</p><p><br></p><p>The ideal candidate will have strong administrative skills, experience handling confidential information, and the ability to work efficiently while maintaining a high level of accuracy.</p><p><br></p><p><strong>Hours: </strong>Monday - Friday 8am - 4:30pm</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Review, organize, and maintain patient medical records</li><li>Scan, file, and upload documents into electronic medical records systems</li><li>Ensure records are complete, accurate, and properly categorized</li><li>Respond to requests for medical records in a timely manner</li><li>Maintain strict confidentiality and compliance with HIPAA regulations</li><li>Assist with chart audits and record clean-up projects</li><li>Communicate with internal departments regarding missing or incomplete documentation</li></ul><p><br></p>
- 2026-10-28T00:00:00Z