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1 result for Learning Specialist in Indianapolis, IN
- Indianapolis, IN
- onsite
- Permanent / Full Time
- 40000 - 54000 USD / Yearly
- We are looking for a detail-oriented Collections Specialist to support receivables management in Indianapolis, Indiana. This role focuses on maintaining healthy account balances through timely follow-up, clear customer communication, and accurate documentation. The ideal candidate can manage both commercial and consumer accounts while helping reduce outstanding payments and strengthen overall collection performance.<br><br>Responsibilities:<br>• Contact customers regarding past-due balances and guide them through payment resolution options in a clear manner.<br>• Review account activity, billing records, and payment history to identify delinquency issues and determine appropriate collection actions.<br>• Manage a portfolio of commercial and consumer accounts, prioritizing follow-up efforts to improve recovery results.<br>• Record all collection efforts, customer interactions, and payment commitments accurately within internal systems.<br>• Work closely with billing and credit teams to address disputes, correct account discrepancies, and support timely account resolution.<br>• Monitor outstanding receivables and escalate higher-risk accounts when additional review or action is required.<br>• Support collection process improvements, including updates related to workflow or system changes when needed.<br>• Prepare status updates and aging information to help leadership track collection progress and account trends.
- 2026-08-18T00:00:00Z