We are looking for a skilled Help Desk Analyst to join our team on a long-term contract basis in Indianapolis, Indiana. The ideal candidate will have a strong background in technical troubleshooting and customer support, with expertise in managing service desk tickets and resolving system issues efficiently. This position offers an excellent opportunity to work in a dynamic environment while utilizing your technical skills to support end users.<br><br>Responsibilities:<br>• Provide timely and effective resolution to technical issues reported by end users.<br>• Manage and track service desk tickets to ensure all tasks are completed within established timeframes.<br>• Troubleshoot and resolve problems related to Windows systems and applications.<br>• Maintain and update Active Directory, including user account management and permissions.<br>• Offer support for Windows 10, ensuring smooth operation across user devices.<br>• Conduct basic diagnostics to identify and resolve hardware and software issues.<br>• Collaborate with team members to address recurring technical challenges and improve support processes.<br>• Document resolutions and technical procedures to enhance the knowledge base and streamline future troubleshooting.<br>• Communicate effectively with users to understand their concerns and provide clear guidance.<br>• Stay updated on new technologies and tools to improve support capabilities.
<p><strong>Tier 2 / Tier 3 Support Engineer – Onsite (North Indianapolis / Keystone Area)</strong></p><p><br></p><p>We’re looking for a Tier 2/3 Support Engineer who has a solid foundation in IT support and a genuine interest in cybersecurity. This role is ideal for someone who earned a cybersecurity degree but has spent the last few years building practical experience in infrastructure support — desktop, server, networking, or a mix of all three. You’ll be handling escalated technical issues, supporting core systems, and working closely with the team to strengthen overall IT operations.</p><p>This is a great fit for someone who wants to continue growing in support while slowly leveling up toward security responsibilities over time.</p><p><br></p><p><strong>What You’ll Do</strong></p><ul><li>Handle escalated Tier 2 and Tier 3 support issues related to desktops, servers, networking, and common enterprise applications.</li><li>Troubleshoot complex hardware/software problems that Tier 1 can’t solve, using strong analytical and diagnostic skills.</li><li>Support server and infrastructure components such as Windows Server, Active Directory, group policy, and basic networking.</li><li>Assist with patching, updates, system monitoring, and general environment health checks.</li><li>Document recurring issues, root causes, and permanent solutions to improve environment stability.</li><li>Collaborate with the cybersecurity team (or security-minded initiatives) on best practices, user hardening, and secure configurations.</li><li>Help implement security fundamentals such as MFA, privileged access controls, workstation hardening, and logging improvements.</li><li>Participate in small projects involving system upgrades, new deployments, and process improvements.</li></ul>
<p>Our client is seeking a Requisition/Procure-to-Pay (R/P2P) Process Manager to lead the optimization and management of procurement and accounts payable systems and processes. This strategic role is ideal for a process-driven professional with deep expertise in P2P operations, systems integration, and cross-functional collaboration.</p><p><br></p><p>The R/P2P Manager will play a key role in enhancing operational efficiency, ensuring compliance, and supporting the implementation of technology solutions that streamline procurement and payment workflows.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Procure-to-Pay System & Process Management</strong></p><ul><li>Lead the design, implementation, and continuous improvement of P2P systems and processes.</li><li>Act as a subject matter expert and provide support to end users across business units.</li><li>Partner with ERP and system administrators to ensure effective system functionality and governance.</li></ul><p><strong>Accounts Payable & Technical Support</strong></p><ul><li>Provide technical support for AP-related issues and data discrepancies.</li><li>Analyze AP data to identify trends and drive process improvements.</li><li>Support system upgrades and enhancements, including testing and documentation.</li></ul><p><strong>Cross-Functional Collaboration</strong></p><ul><li>Collaborate with Procurement, Finance, IT, and other departments to ensure accurate data flow and system integration.</li><li>Drive the implementation of technology solutions that support business objectives.</li></ul><p><strong>Training & Stakeholder Engagement</strong></p><ul><li>Develop and deliver training programs for procurement and AP processes.</li><li>Create and maintain documentation, including user guides and process manuals.</li><li>Build strong relationships with internal stakeholders and present insights to leadership.</li></ul><p><strong>Analytics & Compliance</strong></p><ul><li>Monitor KPIs and dashboards to assess performance and identify opportunities.</li><li>Support audits and ensure compliance with internal and external standards.</li><li>Contribute to special projects and strategic initiatives.</li></ul>
<p><strong>Desktop Deployment Engineer – Onsite (North Indianapolis / Keystone Area)</strong></p><p><br></p><p>We’re looking for someone who thinks like an engineer but isn’t afraid to get hands-on with desktop deployment. This role is perfect for a software developer who drifted into systems work, or a sysadmin who enjoys automating, scripting, and streamlining everything they touch. You’ll help build, optimize, and support a large Windows desktop environment while applying the same mindset you’d bring to writing clean, scalable code.</p><p><br></p><p><strong>What You’ll Do</strong></p><ul><li>Build and refine desktop deployment workflows, using imaging tools, PXE boot processes, and automated configuration steps.</li><li>Support large batches of Windows 10 machines end-to-end: configuring, deploying, updating, and troubleshooting.</li><li>Apply light scripting (PowerShell, Python, SQL, etc.) to improve repeatable tasks and clean up system processes.</li><li>Work with tools like SCCM (or similar) to manage software deployments and workstation lifecycle tasks.</li><li>Handle Active Directory user management and general system administration responsibilities as needed.</li><li>Troubleshoot hardware + software issues with a logical, engineering-style approach.</li><li>Document deployment steps, build processes, and fixes in a way future-you will appreciate.</li><li>Work closely with the IT team to modernize and optimize existing deployment strategies.</li></ul><p><br></p>
We are looking for a skilled ERP/CRM Consultant to join our team in Indianapolis, Indiana. This role involves working closely with clients to optimize enterprise resource planning and customer relationship management systems. The ideal candidate will have a strong background in scripting, cloud technologies, and business process improvement.<br><br>Responsibilities:<br>• Develop and implement ERP and CRM solutions tailored to meet client needs.<br>• Collaborate with clients to gather and analyze business requirements, translating them into actionable solutions.<br>• Create and maintain client-side scripting to enhance system functionality and user experience.<br>• Integrate cloud technologies to streamline business operations and improve system performance.<br>• Conduct API development and management to ensure seamless system interoperability.<br>• Perform A/B testing to validate system changes and optimize performance.<br>• Document and maintain configuration management processes for all implemented solutions.<br>• Provide guidance on business process functions and recommend strategies for improvement.<br>• Prepare and review business requirement documents to ensure clarity and accuracy.<br>• Offer technical support and training to end-users to maximize system utilization.
<p>We are looking for a dedicated Accounting Manager/Supervisor to join our public accounting client in Indianapolis, Indiana. This role is ideal for someone with a strong background in accounting and financial management who thrives in a client-facing environment. The position offers the opportunity to oversee accounting processes, lead teams, and deliver exceptional service to clients while maintaining accuracy and integrity.</p><p><br></p><p>Responsibilities:</p><p>• Manage and oversee the accounting processes for multiple clients utilizing QuickBooks Online and QuickBooks Desktop to ensure accurate financial recordkeeping.</p><p>• Record and reconcile transactions, including bank accounts, credit cards, fixed asset purchases, and loan accounts.</p><p>• Maintain and analyze accounts receivable and accounts payable, ensuring timely bill payments and accurate reporting.</p><p>• Conduct month-end closings, generate financial reports, and provide analysis for client distribution.</p><p>• Monitor cash flow and provide actionable recommendations to clients when necessary.</p><p>• Integrate and oversee third-party software tools that interface with QuickBooks, such as Expensify and Amazon Business.</p><p>• Prepare and file sales tax returns and post year-end closing entries as required.</p><p>• Process payroll through third-party providers and accurately record payroll entries in the system.</p><p>• Review and prepare year-end financial documentation to support income tax return preparation.</p><p>• Train clients and staff on QuickBooks Online usage and oversee staff performing month-end closings and payroll processes.</p>
<p>We are looking for a temporary Exception Auditor to support our client's team in Indianapolis, Indiana. </p><p><br></p><p><strong><u>Identifies and investigates assigned stores discrepancies in register transactions by performing the following main duties:</u></strong></p><ul><li>Investigates over and shorts to determine if procedure error, theft issue or true overage/short by review register transactions.</li><li>Uses the FTE system to make corrections to any transaction that requires manual adjustment to correct inventory and financial accounts.</li><li>Tracks register polling.</li><li>Processes Gift card requests for Customer Service and Corporate requests as received.</li><li>Processes credit card requests for Customer Service.</li><li>Additional duties and projects as required.</li></ul><p> </p><p><br></p><p> </p><p><br></p>
We are looking for a dynamic and experienced Project Manager/Sr. Consultant to join our team in Indianapolis, Indiana. This role involves leading IT initiatives, collaborating with clients and technical teams, and delivering innovative solutions to meet business objectives. The ideal candidate will have a passion for driving success through strategic planning, technical expertise, and effective communication.<br><br>Responsibilities:<br>• Collaborate with clients and internal teams to analyze business needs and technical requirements, ensuring alignment with strategic goals.<br>• Offer expert advice on utilizing technology to enhance business performance and operational efficiency.<br>• Lead IT projects and initiatives, coordinating with technical teams to ensure successful execution.<br>• Develop and implement solutions that adhere to industry standards and best practices.<br>• Build strong client relationships, acting as a trusted advisor and fostering ongoing collaboration.<br>• Communicate clearly and effectively with diverse audiences, tailoring messages to suit technical and non-technical stakeholders.<br>• Monitor and maintain existing systems while identifying opportunities for improvement and optimization.<br>• Apply structured problem-solving techniques to address challenges and deliver impactful results.<br>• Stay updated on emerging technologies and trends to continuously enhance project outcomes.<br>• Perform additional tasks as needed to support team and project success.
<p><br></p><p>We are seeking a skilled and motivated <strong>Systems Engineer</strong> to support, design, and maintain enterprise infrastructure with a focus on <strong>Cisco networking</strong>, <strong>Citrix virtualization</strong>, <strong>cloud platforms</strong>, and <strong>Dell EMC storage and compute solutions</strong>. The ideal candidate will play a critical role in ensuring system stability, scalability, and security across a hybrid environment.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Design, implement, and support network and system infrastructure leveraging <strong>Cisco routers, switches, firewalls, and wireless</strong> technologies.</li><li>Deploy and maintain <strong>Citrix Virtual Apps and Desktops (formerly XenApp/XenDesktop)</strong> environments.</li><li>Manage, monitor, and optimize infrastructure in <strong>cloud environments</strong> (e.g., AWS, Azure, or Google Cloud).</li><li>Administer and support <strong>Dell EMC storage arrays</strong>, servers, and backup systems.</li><li>Perform system upgrades, patching, and troubleshooting across enterprise environments.</li><li>Collaborate with cross-functional teams to implement infrastructure solutions aligned with business needs.</li><li>Monitor system performance and proactively identify areas for improvement.</li><li>Ensure security best practices are followed and compliance requirements are met.</li><li>Maintain documentation related to architecture, configurations, processes, and procedures.</li></ul><p><br></p><p><br></p>
We are looking for an experienced Database Developer to join our team in Indianapolis, Indiana. This is a long-term contract opportunity for a skilled individual who excels in database management, development, and optimization. If you have a strong background in SQL, ETL processes, and Salesforce platforms, we encourage you to apply and contribute to impactful projects.<br><br>Responsibilities:<br>• Design, develop, and maintain databases using Microsoft SQL Server to ensure efficient data storage and retrieval.<br>• Implement ETL (Extract, Transform, Load) processes to facilitate smooth data integration and transformation.<br>• Write and optimize T-SQL queries and stored procedures to support application functionality.<br>• Collaborate with stakeholders to gather requirements and deliver data solutions tailored to business needs.<br>• Develop and maintain Salesforce integrations, including Sales Cloud configurations and data workflows.<br>• Utilize MongoDB for database management and ensure seamless functionality across platforms.<br>• Work closely with the development team to incorporate React-based solutions into database operations.<br>• Monitor database performance and troubleshoot issues to maintain system reliability.<br>• Ensure data security and compliance with organizational standards and regulations.<br>• Provide technical documentation and training for database-related processes.
Systems Engineer (Windows Server + VMware Focus) Location: North Indianapolis, IN – Onsite We are seeking a Systems Engineer with strong Windows Server and VMware experience to support one of our top clients in the Indianapolis area. This role is ideal for someone who has deep hands-on experience building, managing, and troubleshooting enterprise Windows Server environments and VMware clusters. This is an engineering-focused, highly technical position supporting a experienced infrastructure environment. <br> Responsibilities Lead administration, configuration, and optimization of Windows Server 2016/2019/2022 Manage and maintain VMware ESXi/vSphere clusters, storage, performance, HA/DRS, and VM lifecycle Support Active Directory, DNS, DHCP, and Group Policy across the enterprise Troubleshoot complex server and virtualization issues (Tier 3/4 escalation) Assist with Citrix, Intune/MDM, Ivanti, and endpoint imaging environments Support system hardening, patching, and security best practices Document infrastructure changes and mentor entry level team members Participate in disaster recovery planning and testing
We are offering an exciting opportunity in the industry for a Software Implementation Analyst located in INDIANAPOLIS, Indiana. In this role, you will be expected to configure and test solutions, manage solution delivery projects, and assist clients in deriving value from their purchased products.<br><br>Responsibilities:<br>• Configure and test solutions to ensure they meet client requirements<br>• Act as a project manager for solution delivery, overseeing the project from inception to completion<br>• Assist clients in deriving maximum value from their purchased products by offering training and guidance on new and existing features<br>• Identify opportunities for account growth and upsell services by showcasing the value we provide<br>• Engage in comprehensive account management activities, ensuring the ongoing satisfaction and success of clients<br>• Communicate solutions to clients clearly through various communication channels<br>• Collaborate with product and engineering teams to troubleshoot and resolve implementation issues<br>• Continuously expand product knowledge and stay updated on emerging technologies<br>• Develop project scopes by gathering technical requirements and understanding timelines and deliverables<br>• Serve as the main point of contact for clients during the implementation phase and drive the project to successful completion.
<p>We are looking for an experienced Audit Manager to join our mulit-location, local public accounting team in Indianapolis. In this role, you will lead audit engagements for for-profit clients, primarily focusing on the manufacturing and construction sectors. This position offers an exciting opportunity to combine technical expertise, team leadership, and client relationship management with the potential for future partnership consideration.</p><p><br></p><p>Responsibilities:</p><p>• Manage and oversee audits, reviews, and compilations for for-profit clients, ensuring compliance and high-quality results.</p><p>• Supervise and mentor a team of professionals, fostering growth and development within the industry group.</p><p>• Review financial statements, audit documentation, and workpapers to ensure accuracy and completeness.</p><p>• Identify opportunities to deliver added value to clients through innovative solutions and recommendations.</p><p>• Lead business development initiatives, including networking, proposal preparation, and identifying cross-selling opportunities.</p><p>• Collaborate with firm leadership to expand and enhance the For-Profit service line.</p><p>• Contribute to internal projects such as staff training, process improvements, and practice development.</p><p>• Ensure adherence to industry standards and regulatory requirements throughout all audit processes.</p>
